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Twilight Zone on steroids

Not sure if this is from you or not, but I keep getting a pop up ad every 30 seconds if not less hitting me up on their program to stop ads and pop ups. In other words in… (read more)

Not sure if this is from you or not, but I keep getting a pop up ad every 30 seconds if not less hitting me up on their program to stop ads and pop ups. In other words in order to get this ad off my back, I am obligated to purchase this program?? Then when I finely clicked on the dam link it offers another link to down load the program for free. Going through the process in hopes to get this to stop I get directed to another page asking for money. No down load. What is it or who is it that writes this madness up and puts it out there to plague everyone until they put money on the table? and you can never talk to a real live flesh and blood person. Just about the time you think it can't get any more insane it does.

Asked by powerteams1 15 hours ago

Answered by jscher2000 14 hours ago

  • Solved

Shadowing (my term) problem with FF ever since I installed upgrade to Ver. 90.0.1

I've been through every setting in FF numerous time and no matter what combination I use the shadowing shown below in the graphic continues. I've used other browsers and… (read more)

I've been through every setting in FF numerous time and no matter what combination I use the shadowing shown below in the graphic continues. I've used other browsers and programs and FF is the only place where it occurs. Can I please get some tech support help? Please?

Asked by gruff 1 day ago

Answered by FredMcD 1 day ago

  • Solved

Firefox keeps making me sign in and my previous settings for the browser are always reset

Hi pals, It's beginning to annoy me that I have to keep signing into my Firefox account and that I have to adjust setting on the browser, like the language (the default … (read more)

Hi pals,

It's beginning to annoy me that I have to keep signing into my Firefox account and that I have to adjust setting on the browser, like the language (the default is somehow German and I need it to be in English) and the search engine keeps defaulting back into Google instead of Duckduckgo.

This isn't a normal thing, right?

I've recently switched back to Firefox from Chrome (see: yesterday) and without a break, the above keeps happening which is starting to get to me because I just want to look things up. I've installed the usual Add-ons I had when I was on Chrome like:

  • Dicitionary Anywhere
  • Earth View
  • uBlock Origin

I've read about Disconnect though so that's new for me. So this could be the culprit but other than that, I'm clueless. If anyone has any insight as to what keeps resetting and logging me out, please let me know.

Asked by yuyuaca 1 day ago

Answered by FredMcD 22 hours ago

  • Solved

What the hell is going on with Firefox?

For the past two days, maybe due to a Firefox "upgrade", not only have I lost all my saved tabs but Firefox does NOT restore my tabs and does NOT allow me to "restore pr… (read more)

For the past two days, maybe due to a Firefox "upgrade", not only have I lost all my saved tabs but Firefox does NOT restore my tabs and does NOT allow me to "restore previous sessions".

What is going on?

I am not happy about this as I typically have 20+ tabs open to do my work .It takes me at least 10 min to restore most of my tabs manually.

Please explain.

Alain Braux

Asked by alainbraux 2 days ago

Answered by rah.69 18 hours ago

  • Solved

MS Edge correctly displays all 33 images in a Yahoo email, Ffx 88.0.1, only 13; the rest are blanks.

I received a Yahoo email which contained a set of 33 images, all of which display correctly in W10 and (pardon the expression) Edge. Attachment 0 shows 1 of the 33 image… (read more)

I received a Yahoo email which contained a set of 33 images, all of which display correctly in W10 and (pardon the expression) Edge. Attachment 0 shows 1 of the 33 images.

Of those 33 images, I can see only 13 using W10 and Ffx 88.0.1. The rest are blank spaces. Attachment 1 is one of the blanks.

Attachment 2 is the URL for one of the blanks. Attachment 3 is an error message that I hope might help to determine what's going on here.

What am I missing? Do I have my Ffx settings messed up? I'd appreciate a nudge in the right direction...thanks!

Asked by lanshark 2 months ago

Answered by TrainClaude 6 days ago

  • Solved

Firefox deleted all my data (this includes bookmarks, browsing history and everything you can think of)

This morning my firefox opened normally and nothing was out of the ordinary. Later today I turned on my laptop again and when I opened firefox it asked me to make a "prof… (read more)

This morning my firefox opened normally and nothing was out of the ordinary. Later today I turned on my laptop again and when I opened firefox it asked me to make a "profile". I thought that maybe firefox had updated and was now using profiles or something, so I choose to "create new profile" and just left it at its default name. Upon opening I noticed that all my data was gone...

Asked by muhavaux33 1 day ago

Answered by jscher2000 1 day ago

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Firefox opens in tiny window after latest update.

Firefox opens in a small box at the top left of the computer screen about 1/9 the size of the viewing area. I have to click on the "maximize" icon (the square box(es)twi… (read more)

Firefox opens in a small box at the top left of the computer screen about 1/9 the size of the viewing area. I have to click on the "maximize" icon (the square box(es)twice to get a normal viewing screen. Note: I am not referring to "full screen." This began after the last Firefox update. I have cleared the cache, cookies, data, etc. and startup cache and restarted Firefox and the computer. I haven't "Refreshed" Firefox, yet, because I don't want to go through the hassle of putting everything back together if it isn't going to work. How do I get Firefox to open in a "maximized" window?

Asked by Ché McGuire 1 month ago

Answered by FredMcD 1 month ago

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Confused

I asked for help with my site yesterday--https://kathyberman.com/. The side widget is loading to the footer widget. This doesn't happen in Chrome or Edge. Sebuto asked fo… (read more)

I asked for help with my site yesterday--https://kathyberman.com/. The side widget is loading to the footer widget. This doesn't happen in Chrome or Edge. Sebuto asked for the name of my site. BUT he posted from a no reply email address. Hello?

Asked by kberman1976 1 day ago

Last reply by jscher2000 1 day ago

  • Solved

Sponsored Shortcuts - Facebook

Hi all, i'm having an issue where everytime i start the browser, a facebook "tile" shows up in the first empty square in the main page shortcuts section, i disabled the s… (read more)

Hi all, i'm having an issue where everytime i start the browser, a facebook "tile" shows up in the first empty square in the main page shortcuts section, i disabled the sponsored shortcuts, and removed it, but it keeps coming back, no idea what to do.

Asked by careca 2 days ago

Answered by jscher2000 2 days ago

  • Solved

Cannot Surf Web on Firefox

Recently I have been unable to surf the web on my Firefox Browser. I have tried uninstalling and reinstalling it a few time to no avail. I have checked my Firewall settin… (read more)

Recently I have been unable to surf the web on my Firefox Browser. I have tried uninstalling and reinstalling it a few time to no avail. I have checked my Firewall settings and Firefox is not blocked. I know other browsers work as I am sending this through Edge.

I checked my event viewer and found that Firefox was being denied access (see attached pic). Any suggestions to get this resolved would be welcome.

Asked by andrematti83 3 days ago

Answered by andrematti83 3 days ago

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Search.....

One of your recent updates has all searches forced to the address bar..... I use the Google search box on my homepage and from the first letter its moved to the address … (read more)

One of your recent updates has all searches forced to the address bar..... I use the Google search box on my homepage and from the first letter its moved to the address bar... Go back to the Google box on the homepage.... You've made it useless....

Asked by koyotee 3 months ago

Answered by jscher2000 3 months ago

  • Solved

Firefox 90.0.2 (W10) Opened up Firefox & found all logins/passwords had been lost

Have been through the previous advice given regarding this topic & most of it is of no help. There is no 'old firefox data' folder on the desktop or elsewhere, so pre… (read more)

Have been through the previous advice given regarding this topic & most of it is of no help. There is no 'old firefox data' folder on the desktop or elsewhere, so presume this is not due to an update. I also haven't recently installed any AV software. The logins.json file and logins-backup.json file have reduced down to 2KB, when they should be much larger (approx 100KB). Both files dated 31/07/2021. Fortunately I have a number of PC's - one of which I used Firefox on yesterday, so I have copies of both .json files dated 30/07/2021. They are both sized 125KB. I have noted that the PC's all have 2 User profiles, the first being the .default profile & the second the .default-release profile. On the PC I am having the problem with, the active profile appears to be the .default profile whereas on the other PC's it is the .default-release profile. I am going to replace the 31/07/2021 files with the 30/07/2021 files & see if that solves things, but it won't answer why the situation happened in the first place. Just to clarify, the active profile on all the PC's is the only one that contains the logins.json and logins-backup.json files. In fact, on the other PC's the non-active profile only contains one file: times.json, whereas on the problem PC it contains a lot more, sub-directories as well as files.

Asked by tmartynjones 3 days ago

Answered by tmartynjones 3 days ago

  • Solved

Extra space under the address bar

There is now an extra space underneath the address bar after i deleted "Most Visited" and "Getting Started". Is there any way to fix this? See the attached screenshot. … (read more)

There is now an extra space underneath the address bar after i deleted "Most Visited" and "Getting Started". Is there any way to fix this? See the attached screenshot.

Asked by edwabr123 3 days ago

Answered by cor-el 3 days ago

  • Solved

can't sign in to hotmail today

I opened Firefox this morning, and was greeted by a new website. Very impressive! BUT I can't log in to my hotmail account!! the sign in page doesn't open at all!!! p… (read more)

I opened Firefox this morning, and was greeted by a new website. Very impressive! BUT I can't log in to my hotmail account!! the sign in page doesn't open at all!!! please advise!! thanks ... k

Asked by karingK 2 months ago

Answered by FredMcD 1 week ago

  • Solved

Update notifications

I am really tired of FF notifying me that an update is available. Every few minutes for the entire session. I know when I want or if I want to upgrade. Let me decide. Let… (read more)

I am really tired of FF notifying me that an update is available. Every few minutes for the entire session. I know when I want or if I want to upgrade. Let me decide. Let me disable the notifications.

Is there a way to turn of update noticications once and for all? Thanks

Asked by JNP 5 days ago

Answered by cor-el 4 days ago

  • Solved

Printing at Reduced Scale Cuts Off Page

I have an issue where Firefox is cutting off the lower half of each page (blank) when I print with reduced scale. It is an issue that only occurs in Firefox—I have tried … (read more)

I have an issue where Firefox is cutting off the lower half of each page (blank) when I print with reduced scale. It is an issue that only occurs in Firefox—I have tried another browser. I have tried three printers and it causes the issue on all of them. The issue occurs on all web pages I have tried. I have reset the print settings in Firefox, run Firefox in troubleshooting mode, and refreshed Firefox.

Print preview will show the pages correctly with reduced size, but when printed, the bottom half of each page is blank. However, in print preview, if I change the settings to only print the first page, the preview will then show the first page with the bottom half missing.

I am wondering if this problem is caused by the latest Windows update. That is the last change to the computer I am aware of before this printing problem occurred.

Anything else I can try to resolve this issue?

Asked by n_s_assistant 2 weeks ago

Answered by Jonathan Watt 5 days ago

  • Solved

Printer WI FI connection

Good day , For some unknown reason to me my HP printer will not connect to WI FI using Firefox but will connect if using Edge (which by the I hate and resist using at all… (read more)

Good day , For some unknown reason to me my HP printer will not connect to WI FI using Firefox but will connect if using Edge (which by the I hate and resist using at all costs) . I have tried trouble shooting to the best of my limited ability via HP and online , but to no avail. It was working with Firefox the last time I needed to use it, but not now. Hopefully someone can help me , but I have very limited computer skills and a lot of the short forms acronyms and computer gobbly gook baffle me . I ask that with any answer please .........KISS (keep it simple stupid) it . Please no one take offense to the term (KISS) , I did not come up with it , but it seems the simpleness has left the building these days.

Thank you Ken

Asked by carken 1 week ago

Answered by Jonathan Watt 5 days ago