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  • Solved

Certain web pages no longer display properly, sample attached

Please Help! Several web pages no longer display properly, sample attached. Tried Firefox Refresh which completed successfully but did not resolve the issue. Notably thes… (read more)

Please Help!

Several web pages no longer display properly, sample attached. Tried Firefox Refresh which completed successfully but did not resolve the issue. Notably these same pages display just fine in Safari, a browser not nearly as much to my liking as Firefox. Wanted to send a screenshot of the whole page but size was too large so partial image attached. URL is https://asgca.org/architect/atull/

Asked by mtkrules 1 day ago

Answered by TerryN21 23 hours ago

  • Solved

When attempting to log into my Mozilla Firefox account on Firefox Browser on my Dell Laptop Windows 10, I see a blue loading picture in the top left corner of the screen.

So basically the title explains everything. I press the three lines in the right corner, click "Sign In" and it just takes me to the page that I have attached a photo of.… (read more)

So basically the title explains everything. I press the three lines in the right corner, click "Sign In" and it just takes me to the page that I have attached a photo of. I uninstalled Firefox and reinstalled it twice, restarted my laptop, I do not know what to do.

Asked by bellaly438 1 day ago

Answered by FredMcD 1 day ago

  • Solved

Firefox keeps making me sign in and my previous settings for the browser are always reset

Hi pals, It's beginning to annoy me that I have to keep signing into my Firefox account and that I have to adjust setting on the browser, like the language (the default … (read more)

Hi pals,

It's beginning to annoy me that I have to keep signing into my Firefox account and that I have to adjust setting on the browser, like the language (the default is somehow German and I need it to be in English) and the search engine keeps defaulting back into Google instead of Duckduckgo.

This isn't a normal thing, right?

I've recently switched back to Firefox from Chrome (see: yesterday) and without a break, the above keeps happening which is starting to get to me because I just want to look things up. I've installed the usual Add-ons I had when I was on Chrome like:

  • Dicitionary Anywhere
  • Earth View
  • uBlock Origin

I've read about Disconnect though so that's new for me. So this could be the culprit but other than that, I'm clueless. If anyone has any insight as to what keeps resetting and logging me out, please let me know.

Asked by yuyuaca 2 days ago

Answered by FredMcD 2 days ago

  • Solved

Repeated crash on quit

iMac macOS 11.5 Firefox 90.0.2 Firefox pretty much crashed every time I quit. Doesn't matter if I'm looking at a web page or close all windows before quitting. Restarting… (read more)

iMac macOS 11.5 Firefox 90.0.2

Firefox pretty much crashed every time I quit. Doesn't matter if I'm looking at a web page or close all windows before quitting.

Restarting in Trouble Shoot mode doesn't help either.

The cause seems to be synchronisation - if I sign out of my account and no longer synchronise, the problem goes away and I can quit without Firefox crashing.

Asked by UKLarry 1 week ago

Answered by UKLarry 3 days ago

  • Solved

Update notifications

I am really tired of FF notifying me that an update is available. Every few minutes for the entire session. I know when I want or if I want to upgrade. Let me decide. Let… (read more)

I am really tired of FF notifying me that an update is available. Every few minutes for the entire session. I know when I want or if I want to upgrade. Let me decide. Let me disable the notifications.

Is there a way to turn of update noticications once and for all? Thanks

Asked by JNP 1 week ago

Answered by cor-el 6 days ago

  • Solved

Can't find Personalize button in the new tab

hi, I am on mac using 90.0.2 (64-bit). When I open a new tab, I don't see "Personalize" button anymore. How can I customize contents of the new tab? thanks, Thiha … (read more)

hi,

I am on mac using 90.0.2 (64-bit). When I open a new tab, I don't see "Personalize" button anymore. How can I customize contents of the new tab?

thanks, Thiha

Asked by thiha1 1 week ago

Answered by FredMcD 1 week ago

  • Solved

Browser won't open any sites

I'm out of tricks here. Last night I updated Windows on my desktop (Windows 10) and after several hiccups and restarts the computer is operating correctly...except for Fi… (read more)

I'm out of tricks here. Last night I updated Windows on my desktop (Windows 10) and after several hiccups and restarts the computer is operating correctly...except for Firefox. The browser window opens normally but clicking on any bookmark or typing a web addy manually does nothing...it just stays blank. When using a bookmark, no address propagates to the address bar. In an effort to fix this I have done Firefox refresh (a few times now), run Firefox in troubleshoot mode (a few times and at least once this caused Firefox to crash), uninstalled and reinstalled Firefox (twice, second time WITHOUT saving prior account settings), restarted computer and uninstalled adblocker.

Absolutely NO change from any of this. My laptop (Apple with Firefox) works fine and the desktop WILL browse just fine on MS Edge, so this is not a connectivity problem. Any ideas on fixing this would be greatly appreciated. TIA

Tim

Asked by tjhartney 1 week ago

Answered by tjhartney 1 week ago

  • Solved

autofill credit card info

Where is the ability to save credit card information? As per this moz article its definitely not under privacy&security -> forms autofill, in fact there is just lo… (read more)

Where is the ability to save credit card information? As per this moz article its definitely not under privacy&security -> forms autofill, in fact there is just logins & passwords nothing about credit card.

I also went into about:config to confirm these attributes are set to true. extensions.formautofill.creditCards.enabled extensions.formautofill.creditCards.available

version 90.0.2.

Asked by Diders 1 week ago

Answered by cor-el 1 week ago

  • Solved

Diiferentiate three top bars of window

How can I differentiate the top three bars of the browser window. If they are all light gray and I have two or three windows open, it is easy to click the wrong area. … (read more)

How can I differentiate the top three bars of the browser window. If they are all light gray and I have two or three windows open, it is easy to click the wrong area.

Asked by michaelskarl 1 week ago

Answered by JP 1 week ago

  • Solved

Facebook login

Hello you good folk out there. My issue is with facebook login. I accept cookies and then the accept cookie screen comes back, and back etc. If I start in safe mode I am… (read more)

Hello you good folk out there.

My issue is with facebook login. I accept cookies and then the accept cookie screen comes back, and back etc.

If I start in safe mode I am OK. I would like to start in full mode all the time!

Apple Mac, Big Sur 11.2.2 using Firefox and Duck Duck Go

Asked by cj10 1 week ago

Answered by FredMcD 1 week ago

  • Solved

Firefox 90.x causing 5C temperature increase in CPU

Firefox 90.x (when opened - all cache clean, all history etc clean) causes temperature of mac to increase from 32 to 37C without actually doing anything. When browsing (w… (read more)

Firefox 90.x (when opened - all cache clean, all history etc clean) causes temperature of mac to increase from 32 to 37C without actually doing anything. When browsing (without plugins) normal new sites, temperature increases to 40C.

How can I DOWNGRADE to v 89.x without losing info? Thank you.

Asked by Al 1 week ago

Answered by Al 1 week ago

  • Solved

Pinned tabs

I have once again lost all my pinned tabs. The answers to this I'm seeing are random and unstructured. This is becoming an issue for me as I use this function frequently.… (read more)

I have once again lost all my pinned tabs. The answers to this I'm seeing are random and unstructured. This is becoming an issue for me as I use this function frequently. Can the Mozilla team PLEASE fix this properly as it appears to mess up a few folks. And the answer is NOT having to quit and restart. They should be presevered in their own right. And please can you implement synching of Pinned Tabs across my login domain. Ta muchly

Asked by tom.wiersma 1 week ago

Answered by cor-el 1 week ago

  • Solved

mozilla pages don't load properly

Hi Any mozilla page doesn't load properly. I can't login (just get a picture of blue circle) or cannot install add ons. It gives weird pages. I don't have any add ons ins… (read more)

Hi Any mozilla page doesn't load properly. I can't login (just get a picture of blue circle) or cannot install add ons. It gives weird pages. I don't have any add ons installed and went back to factory settings, which didn't resolve the issue. Can you help? I have to access this support page by surfing with safari I am working on the latest OSX on Mac mini M1. Thanks! Elias

Asked by elias17 1 week ago

Answered by cor-el 1 week ago

  • Solved

No Netflix or Amazon Prime on Firefox 90.0.2. (64bit) for MacOS Catalina - Widevine issues

Netflix and Prime Video do not allow video playing and give me errors associated with Widevine. Thing is, all the threads I have found about Widevine issues for Firefox o… (read more)

Netflix and Prime Video do not allow video playing and give me errors associated with Widevine. Thing is, all the threads I have found about Widevine issues for Firefox on MacOS say that new widevine is not supported on or before MacOS 10.11.

I am using a MacbookPro 13" 2012 Running MacOS 10.15.17 (Catalina) Firefox 90.0.2 (64-bit)

Installed Firefox 78.9.0esr as suggested roll back solution and it did not change anything. Reinstalled Firefox 90.0.2 and now Firefox Plugins section is is telling me that "Widevine Content Decryption Module provided by Google Inc. will be installed shortly." but it doesn't seem to change. I have always stayed updated on MacOS and Firefox versions, and suddenly in early 2021 this has become an issue that persists to date.

Is the current status of Widevine for Firefox on MacOS BROKEN?

There are no roll backs that seem to work, and I can't find anyone else with my MacOS and Firefox versions that are reporting the same problem. Streaming is not only the way of the future, it has been the standard for media viewing for over 5 YEARS. Firefox needs to figure how to make widevine work from the get go or it will quickly go the way of the dinosaur.

I don't WANT to use Chrome (thought I currently do for Netflix), please don't suggest that as a solution.

Asked by pMa1 2 weeks ago

Answered by cor-el 1 week ago

  • Solved

Version 90.02 D.O.H. unwanted change

I installed FF on my Mac from https://ftp.mozilla.org/pub/firefox/releases/ firefox/releases/90.0/mac/en-US/ sha256 dbc08038e2a26017d360bbf366a935084ed0e0914dc50f3e7e419e… (read more)

I installed FF on my Mac from https://ftp.mozilla.org/pub/firefox/releases/ firefox/releases/90.0/mac/en-US/ sha256 dbc08038e2a26017d360bbf366a935084ed0e0914dc50f3e7e419e5b765c8863. I then performed an update to 90.2 directly via the update notification instead of the direct download and found that D.O.H value changed from cloudflare default to an unknown cira canadian shield.

Why would the default setting change to a unknown Canadian D.O.H. provider when I have a US version of FF installed on a upgrade? See enclosed.

Asked by Mace2 1 week ago

Answered by Mace2 1 week ago

  • Locked

Firefox color management on Mac seems broken, renders all color over saturate.

My Firefox version is 86.0 on Mac. OS Version is 11.2.2 Big Sur. I found that basically all color rendered in Firefox is more vibrant than Safari and Chrome, maybe Firefo… (read more)

My Firefox version is 86.0 on Mac. OS Version is 11.2.2 Big Sur.

I found that basically all color rendered in Firefox is more vibrant than Safari and Chrome, maybe Firefox doesn't handles color management right and renders sRGB in full P3 color space, lead to a over saturate color for almost every element on webpage.

Hopes firefox can fix this soon, I love the efficiency and privacy features on Firefox, This is the only bit I found a little uncomfortable.

You can test your browser here: https://cameratico.com/tools/web-browser-color-management-test/ if you have a P3 support Mac or Windows.

Asked by abnernat 5 months ago

Last reply by FabioPili 5 months ago