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Firefox freezes trying to install Thunderbird

Brand new windows 10 laptop. Installed Firefox just fine. I downloaded the Thunderbird exe install file OK. When I try to execute it, Firefox freezes. Tried about 10 … (read more)

Brand new windows 10 laptop. Installed Firefox just fine. I downloaded the Thunderbird exe install file OK. When I try to execute it, Firefox freezes. Tried about 10 times. i tried several different exe files. Any suggestions?

Asked by jmlandt 1 week ago

Answered by FredMcD 2 days ago

  • Solved

In version 92, can't restore session and all my bookmarks are gone.

Since I updated to version 92 on sep/10/2021, can't restore session and all my bookmarks are gone, in windows 10 64 bits. I'm going to roll back to version 91.0.2. Just t… (read more)

Since I updated to version 92 on sep/10/2021, can't restore session and all my bookmarks are gone, in windows 10 64 bits.

I'm going to roll back to version 91.0.2.

Just till this is fixed.

Asked by carlos.nava 1 week ago

Answered by FredMcD 1 week ago

  • Solved

ESR Release Schedules\Time Lines (78=>91)

We are running FF ESR 78.14.0. I see that ESR 91.1 is now out. I have seen this article on Firefox ESR release cycle, but not able to find out what the schedule is (ie o… (read more)

We are running FF ESR 78.14.0. I see that ESR 91.1 is now out. I have seen this article on Firefox ESR release cycle, but not able to find out what the schedule is (ie overlap) for 78 and 91 releases. I am trying to do some upgrade planning. I expect 91.2 will auto upgrade and like to know how soon, otherwise I may need to manual update machines.

It would be nice if this page could be kept up to date for the relevant releases.

Driving the question is a specific issue with QuickBooks Payments not working in 78, which I am assuming has to do with something they consider obsolete security wise.

Asked by RangerZ 6 days ago

Answered by cor-el 6 days ago

  • Solved

Cannot download any attachment on my AOL email as of today

I cannot open or download any attachments (.pdf, .doc, .jpg, etc.) attached to my AOL emails. This just started today. I didn't update Firefox today. I did not change… (read more)

I cannot open or download any attachments (.pdf, .doc, .jpg, etc.) attached to my AOL emails. This just started today. I didn't update Firefox today. I did not change any settings. What is happening???

Asked by bjoyner143 1 week ago

Answered by cor-el 1 week ago

  • Solved

Being updated by another instance

I am trying to update but it just shows this all the time. I do not want to reset my browser because of all settings and stuff I would have to setup it all again I am afr… (read more)

I am trying to update but it just shows this all the time. I do not want to reset my browser because of all settings and stuff I would have to setup it all again I am afraid.

Asked by Amay 3 weeks ago

Answered by Amay 1 week ago

  • Solved

"Update Available" message keeps popping up.

Does the "Update Available" popup screen shown in the uploaded image come from Firefox? It keeps coming back it seems every time I open Firefox. I clicked "Update" a few … (read more)

Does the "Update Available" popup screen shown in the uploaded image come from Firefox? It keeps coming back it seems every time I open Firefox. I clicked "Update" a few times, but Firefox never got updated, as far as I can tell. I tried turning off NordVPN but that does not allow an update to occur. Now I just click "Dismiss" if I need to see what's behind the popup. You have to click either "Update" or Dismiss" to get it to go away. There is no "x" at the upper right on the popup screen, which would allow you to close the screen without clicking either "Update" or "Dismiss". I worry that by clicking on either I am downloading some malware. William F Briel

Asked by wfpb94 2 months ago

Answered by FredMcD 2 months ago

  • Locked

How to export Saved passwords

Hi All, I would like to change my laptop, so I would like to export my saved passwords, but I am unable to see such option to export all saved passwords. Please help me A… (read more)

Hi All, I would like to change my laptop, so I would like to export my saved passwords, but I am unable to see such option to export all saved passwords. Please help me Asap.

Thanks, Jagadekara Reddy

Asked by jagadekar 5 months ago

Last reply by Chris Ilias 2 weeks ago

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Ineed help understanding how Windows 10 works, it is very confusing.

I have to keep reinstalling everything and losing most of my files in the process. I'm tired of trying to talk to Microsoft because they don't care. Is Windows going to… (read more)

I have to keep reinstalling everything and losing most of my files in the process. I'm tired of trying to talk to Microsoft because they don't care. Is Windows going to be better or should I just get rid on my computer? I have lost all of my Architectural Specifications and closed down my business. Microsoft doesn't care and tells me to go someplace else if I don't like their Programs. I would someone to show me how to fix this mess.

Asked by BoB Bauman 2 weeks ago

Last reply by FredMcD 2 weeks ago

  • Solved

Restore session between 32-bit and 64-bit Firefox?

Hi! From reading Mozilla online documentation, I foolishly assumed that my previous lots-of-tabs session would simply open up in 64-bit Firefox after uninstalling the 32-… (read more)

Hi!

From reading Mozilla online documentation, I foolishly assumed that my previous lots-of-tabs session would simply open up in 64-bit Firefox after uninstalling the 32-bit one and installing 64-bit Firefox. This didn't happen at all, and I can't find the Session manager folder anywhere. Help please?

Asked by GadOE 2 weeks ago

Answered by cor-el 2 weeks ago

  • Solved

Firefox / MacOS: Profile cannot be found found. It´s probably not available or access denied.

Hello, since yesterday after closing FF to restart, I encountered a problem. Everytime, when I try to open FF, it says that the profile isn´t available or not accessible.… (read more)

Hello,

since yesterday after closing FF to restart, I encountered a problem. Everytime, when I try to open FF, it says that the profile isn´t available or not accessible.

I tried already to rename in /library/Application Support/Firefox, Profiles.ini -> Profiles.iniOLD and the folder Profiles -> ProfilesOLD.

As well I tried to call the Profile Manager from terminal using the below commands, since FF isn´t open. /Applications/Firefox.app/Contents/MacOS/firefox-bin -P /Applications/Firefox.app/Contents/MacOS/firefox -ProfileManager

No matter, whether I rename the profile.ini or try to call the profile manager. Each time I get the same warning, that the profile isn´t available.

Since I tried every possible solution, which I could find on the help pages, I hope to find help from the community.

best regards Corey

Asked by fgd4ff 3 weeks ago

Answered by fgd4ff 3 weeks ago

  • Solved

Import chrome passwords DIRECTLY FROM LOGIN DATA FILE.

Alright, basically I backed up my PC before I wiped it. Then decided to move from chrome to firefox. But there is an issue, I can't migrate my passwords because google ch… (read more)

Alright, basically I backed up my PC before I wiped it. Then decided to move from chrome to firefox. But there is an issue, I can't migrate my passwords because google chrome will not read my old LOGIN DATA file and refuses to create a CSV either. So basically I can't import about a decade worth of passwords into firefox because of a flaw in chrome's design, fantastic.

So I thought, well, surely if there are program that let you read SQL files (such as the LOGIN DATA file) if you have the password, firefox must be able to do this to right? Well no. Apparently not.

I am not sure if this is the correct place to formally request a QoL feature but I would really, REALLY, like to be able to import my passwords directly from chrome's LOGIN DATA file, I have the master password.

It was my mistake to back up my files thinking that would be enough, I should have known better and double checked if chrome could not read its own native files. But now im screwed. Help. Please.

Asked by randoomx8 3 weeks ago

Answered by jscher2000 3 weeks ago

  • Solved

MAR files for Firefox Dev Edition

I found this question from 5 years ago https://support.mozilla.org/en-US/questions/1097979 and it looks like the accepted answer still works today for normal releases of … (read more)

I found this question from 5 years ago https://support.mozilla.org/en-US/questions/1097979 and it looks like the accepted answer still works today for normal releases of Firefox.

e.g. this URL works:

https://download.mozilla.org/?product=firefox-91.0.2-partial-91.0.1&os=win&lang=en-US&force=1

However the URL format for Firefox Developer Edition doesn't seem to accept version strings, so I can't find MARs for devedition

e.g this URL works for devedition: https://download.mozilla.org/?product=firefox-devedition-latest&os=linux64&lang=en-US

But these two don't (the second would be the pattern for a MAR): https://download.mozilla.org/?product=firefox-devedition-92.0b8&os=linux64&lang=en-US https://download.mozilla.org/?product=firefox-devedition-92.0b9-partial-92.0b8&os=linux64&lang=en-US

Presumably MAR files are available for devedition?

Asked by edgalligan 3 weeks ago

Answered by cor-el 3 weeks ago

  • Solved

I use norton password manager on my macbook pro and with the last update I am now not able to use my password manager.

I use Norton password manage on my Mac book pro and with the last update I am now not able to use my password manager. I read something saying that update 91.0.2 would fi… (read more)

I use Norton password manage on my Mac book pro and with the last update I am now not able to use my password manager. I read something saying that update 91.0.2 would fix this issue. It did not work for me for my Norton password manager. I talked to Norton support and they are saying that everything on their end is working fine because I am able to use my password manager on my phone on a different system. They are saying it is Firefox. Can someone help me with this.

Thank you

Asked by mefaef1986 4 weeks ago

Answered by JP 3 weeks ago

  • Solved

Moving profile to older version of Firefox

Due to switching to a Linux distro with a slightly older version of Firefox, Firefox is complaining about the profile I copied in. The profile's compatibility.ini file s… (read more)

Due to switching to a Linux distro with a slightly older version of Firefox, Firefox is complaining about the profile I copied in. The profile's compatibility.ini file says LastVersion=91.0.20210812023606/20210812023606. The current Firefox version is 90.0.2. Has the structure of the profile changed between these versions? If not, what's the best way to alter compatibility.ini?

Asked by barry.abel 1 month ago

Answered by barry.abel 1 month ago

  • Solved

Firefox 91 HSTS

I have multiple computers, all Win10, All use Firefox. Recently one computer the HD crashed. I reinstalled Win10, Firefox, and a couple of other MS programs, all used on… (read more)

I have multiple computers, all Win10, All use Firefox. Recently one computer the HD crashed. I reinstalled Win10, Firefox, and a couple of other MS programs, all used on the other computers. The other computers all updated to 91.0.1, The new install is also 91.0.1. If I try to go to Google.com on the newly installed computer I get: Did Not Connect: Potential Security Issue

Firefox detected a potential security threat and did not continue to www.google.com because this website requires a secure connection.

All the other computers search and go to Google just fine. So it is obvious it is something new between Google, Firefox and Win 10, the version of Win10 is 19042.1165 (win10 home) I have searched (using Edge and Bing) for some type of answer, but everything is from 2015/16 and older. Firefox when first installed, before the 91 update on Aug 20th, did work, it was after the Aug 20th update Google (and Bing) stopped with the security issue. I do not care for Edge or Bing, I hope someone can give me some ideas. Thankyou in advance.

Asked by exec90pilot2 1 month ago

Answered by cor-el 1 month ago