Firefox Community Forum

How do I confirm that the AI that was recently put into the browser is not working? I want nothing to do with this technology, if it is not able to be disabled then I will switch browsers.

Hello there, today was released a new version of firefox. downloading it not only crashed my computer, it also removed all my history and bookmarks. is there any way to revert this?

Hello Since last update (145), I'm experiencing an issue where Firefox becomes unable to access the internet following a temporary loss of connection during the normal use, until I completely quit and reopen the browser.

I'd appreciate any advice on how to resolve this.

Thanks

do know computers very well, have used firefox for all my web browsing, firefox kept crashing according to screen so it opened saved apparent older version and I lost all my bookmarks and passwords, please help

My browser has been hacked by searchingswift.com, I've read all the article's I can find on getting rid of it with no luck. I've completely uninstalled everything including the mistake that brought it in (Coverseen miss pick file), but no luck.

Here's what I get after a complete reinstall and deleting any Firefox stuff I can find.

"https://searchingswift.com/?path=firefox/newtab&u=ee6fb4108559ab17&subid=11119&channel=1"

I'm getting ready to do a backup from a month ago, but I'm not sure if this will come back in with my Firefox sign in.

Windows 11 and New Firefox

i'm not connecting to my web site www.kroger.com something has me blocked . i tried everything to get in the message says secured connection failed . i called kroger stores and they said it is an internet problem .

I just updated to the latest Firefox. All my history, bookmarks, extensions are now gone. I do not seem to be able to get them back. My old version of Firefox is not available. When I ask to update from a prior browser, the drop down selection does not give me my prior version of Firefox. Help!

Hello. The last few days iv noticed that if i have firefox on my second monitor maximized, i have a thick white line at the top now, yet iv never had this before in all the years iv used firefox

Is anyone else getting this?

Ive been receiving server failure reports from several links at numerous websites including zillow and carvana. Links that I try to open from Mozilla Thunderbird, receive the error or show only a blank page. Is there an issue with Firebird or Thunderbird at this time?

I came from IBM Mainframes to PC's in the dawn of time. My obsessive-compulsive computer hygiene can't tolerate seeing anything blemish my clearly arranged desktop, nevermind an executable file and unsightly shortcut-icons, I know how to use existing commands, menus and taskbars, thanks. How do I move the firefox.exe from my desktop back into the C: root program files folder? I have tried all the usual old-tricks but she won't launch after modifying paths etc. Please help.

When I try to play Xbox Cloud Gaming with my keyboard and mouse, I can't because it says that I have to connect a controller, which isn't a problem with other browsers. Is there a setting to change this so I can play Fortnite?

Site: https://www.thegamer.com Firefox refuses to load the site, it does not even show the certificate when clicking on the lock. Using the certificate manager, add exception does not work too, it just refuses to store the certificate. But at least THERE I can VIEW the certificate, which proves it is valid and FIREFOX is at fault:

https://www.ssllabs.com/ssltest/analyze.html?d=www.thegamer.com&latest shows "IO exception" when trying to check the CRL, but gives an A+. Yet Firefox does not even give me the "Continue anyway" possibility. This it tiering, I hate using google chrome based browsers, but of course, it works there. Server 2025, only MS-defender at its default settings.

Subject Name Common Name thegamer.com Issuer Name Country US Organization Let's Encrypt Common Name E8 Validity Not Before Mon, 13 Oct 2025 23:03:42 GMT Not After Sun, 11 Jan 2026 23:03:41 GMT Subject Alt Names DNS Name

• .thegamer.com

DNS Name thegamer.com Public Key Info Algorithm Elliptic Curve Key Size 256 Public Value 04:0E:95:16:C4:A2:23:9D:81:AD:D7:70:4C:4B:A5:F7:68:0E:33:E2:A0:1C:81:6D:0F:1C:F5:C8:EF:5B:C8:64:AD:15:86:5D:5E:E6:FA:A6:DB:41:86:A5:F0:28:7A:45:F4:8D:75:B3:18:43:E9:0F:7C:75:10:AE:F8:A0:04:7B:D5 Miscellaneous Serial Number 06:6C:A7:00:7C:ED:C0:50:E2:FD:4F:6C:A0:8C:0F:86:2B:AD Signature Algorithm ECDSA with SHA-384 Version 3 Download PEM (cert)PEM (chain) Fingerprints SHA-256 D0:D5:E8:73:9E:6D:B1:2D:EC:5D:47:0D:70:BF:58:1C:AC:A5:D3:89:20:6D:54:15:09:E8:42:9C:82:F7:4F:8F SHA-1 53:E6:54:B5:37:0F:4B:23:BE:73:8A:6B:37:6B:BE:A6:A5:86:E4:5B [This extension has been marked as critical, meaning that clients must reject the certificate if they do not understand it.] Basic Constraints Certificate Authority No [This extension has been marked as critical, meaning that clients must reject the certificate if they do not understand it.] Key Usages Purposes Digital Signature Extended Key Usages Purposes Server Authentication, Client Authentication Subject Key ID Key ID 53:6A:02:33:30:1C:AD:4D:3B:F2:9F:4D:6D:E4:33:26:31:69:8F:61 Authority Key ID Key ID 8F:0D:13:A2:F6:2E:7E:D1:50:6C:33:18:38:5D:59:8E:23:72:91:CA CRL Endpoints Distribution Point http://e8.c.lencr.org/46.crl Authority Info (AIA) Location http://e8.i.lencr.org/ Method CA Issuers Certificate Policies Policy Certificate Type ( 2.23.140.1.2.1 ) Value Domain Validation Embedded SCTs Log ID 0E:57:94:BC:F3:AE:A9:3E:33:1B:2C:99:07:B3:F7:90:DF:9B:C2:3D:71:32:25:DD:21:A9:25:AC:61:C5:4E:21 Signature Algorithm SHA-256 ECDSA Version 1 Timestamp Tue, 14 Oct 2025 00:02:12 GMT Log ID 19:86:D4:C7:28:AA:6F:FE:BA:03:6F:78:2A:4D:01:91:AA:CE:2D:72:31:0F:AE:CE:5D:70:41:2D:25:4C:C7:D4 Signature Algorithm SHA-256 ECDSA Version 1 Timestamp Tue, 14 Oct 2025 00:02:12 GMT

Subject Name Country US Organization Let's Encrypt Common Name E8 Issuer Name Country US Organization Internet Security Research Group Common Name ISRG Root X1 Validity Not Before Wed, 13 Mar 2024 00:00:00 GMT Not After Fri, 12 Mar 2027 23:59:59 GMT Public Key Info Algorithm Elliptic Curve Key Size 384 Public Value 04:D1:65:F2:5E:DC:4B:B4:0C:02:9C:D2:B2:FA:EE:E9:6C:AB:3A:AE:38:A1:F4:D4:39:32:33:C5:42:D4:CC:33:0C:34:C7:21:20:90:70:5C:E8:62:2F:1C:71:B3:42:D7:79:BE:46:0D:C1:DB:47:A1:13:A0:C7:DF:81:26:63:3B:D4:8D:1D:F6:3D:82:33:32:F6:F4:2B:E7:F5:96:3A:B4:13:67:18:7B:6B:3E:8D:48:D9:EA:DE:ED:AE:6D:3E:87:4C Miscellaneous Serial Number 63:95:93:63:C2:4E:70:82:71:59:18:BF:C3:D7:ED:56 Signature Algorithm SHA-256 with RSA Encryption Version 3 Download PEM (cert)PEM (chain) Fingerprints SHA-256 83:62:4F:D3:38:C8:D9:B0:23:C1:8A:67:CB:7A:9C:05:19:DA:43:D1:17:75:B4:C6:CB:DA:D4:5C:3D:99:7C:52 SHA-1 54:31:7E:B0:76:5F:0B:C6:74:85:51:84:EB:83:74:B4:19:9E:46:55 [This extension has been marked as critical, meaning that clients must reject the certificate if they do not understand it.] Basic Constraints Certificate Authority Yes [This extension has been marked as critical, meaning that clients must reject the certificate if they do not understand it.] Key Usages Purposes Digital Signature, Certificate Signing, CRL Signing Extended Key Usages Purposes Client Authentication, Server Authentication Subject Key ID Key ID 8F:0D:13:A2:F6:2E:7E:D1:50:6C:33:18:38:5D:59:8E:23:72:91:CA Authority Key ID Key ID 79:B4:59:E6:7B:B6:E5:E4:01:73:80:08:88:C8:1A:58:F6:E9:9B:6E CRL Endpoints Distribution Point http://x1.c.lencr.org/ Authority Info (AIA) Location http://x1.i.lencr.org/ Method CA Issuers Certificate Policies Policy Certificate Type ( 2.23.140.1.2.1 ) Value Domain Validation

Subject Name Country US Organization Internet Security Research Group Common Name ISRG Root X1 Issuer Name Country US Organization Internet Security Research Group Common Name ISRG Root X1 Validity Not Before Thu, 04 Jun 2015 11:04:38 GMT Not After Mon, 04 Jun 2035 11:04:38 GMT Public Key Info Algorithm RSA Key Size 4096 Exponent 65537 Modulus AD:E8:24:73:F4:14:37:F3:9B:9E:2B:57:28:1C:87:BE:DC:B7:DF:38:90:8C:6E:3C:E6:57:A0:78:F7:75:C2:A2:FE:F5:6A:6E:F6:00:4F:28:DB:DE:68:86:6C:44:93:B6:B1:63:FD:14:12:6B:BF:1F:D2:EA:31:9B:21:7E:D1:33:3C:BA:48:F5:DD:79:DF:B3:B8:FF:12:F1:21:9A:4B:C1:8A:86:71:69:4A:66:66:6C:8F:7E:3C:70:BF:AD:29:22:06:F3:E4:C0:E6:80:AE:E2:4B:8F:B7:99:7E:94:03:9F:D3:47:97:7C:99:48:23:53:E8:38:AE:4F:0A:6F:83:2E:D1:49:57:8C:80:74:B6:DA:2F:D0:38:8D:7B:03:70:21:1B:75:F2:30:3C:FA:8F:AE:DD:DA:63:AB:EB:16:4F:C2:8E:11:4B:7E:CF:0B:E8:FF:B5:77:2E:F4:B2:7B:4A:E0:4C:12:25:0C:70:8D:03:29:A0:E1:53:24:EC:13:D9:EE:19:BF:10:B3:4A:8C:3F:89:A3:61:51:DE:AC:87:07:94:F4:63:71:EC:2E:E2:6F:5B:98:81:E1:89:5C:34:79:6C:76:EF:3B:90:62:79:E6:DB:A4:9A:2F:26:C5:D0:10:E1:0E:DE:D9:10:8E:16:FB:B7:F7:A8:F7:C7:E5:02:07:98:8F:36:08:95:E7:E2:37:96:0D:36:75:9E:FB:0E:72:B1:1D:9B:BC:03:F9:49:05:D8:81:DD:05:B4:2A:D6:41:E9:AC:01:76:95:0A:0F:D8:DF:D5:BD:12:1F:35:2F:28:17:6C:D2:98:C1:A8:09:64:77:6E:47:37:BA:CE:AC:59:5E:68:9D:7F:72:D6:89:C5:06:41:29:3E:59:3E:DD:26:F5:24:C9:11:A7:5A:A3:4C:40:1F:46:A1:99:B5:A7:3A:51:6E:86:3B:9E:7D:72:A7:12:05:78:59:ED:3E:51:78:15:0B:03:8F:8D:D0:2F:05:B2:3E:7B:4A:1C:4B:73:05:12:FC:C6:EA:E0:50:13:7C:43:93:74:B3:CA:74:E7:8E:1F:01:08:D0:30:D4:5B:71:36:B4:07:BA:C1:30:30:5C:48:B7:82:3B:98:A6:7D:60:8A:A2:A3:29:82:CC:BA:BD:83:04:1B:A2:83:03:41:A1:D6:05:F1:1B:C2:B6:F0:A8:7C:86:3B:46:A8:48:2A:88:DC:76:9A:76:BF:1F:6A:A5:3D:19:8F:EB:38:F3:64:DE:C8:2B:0D:0A:28:FF:F7:DB:E2:15:42:D4:22:D0:27:5D:E1:79:FE:18:E7:70:88:AD:4E:E6:D9:8B:3A:C6:DD:27:51:6E:FF:BC:64:F5:33:43:4F Miscellaneous Serial Number 00:82:10:CF:B0:D2:40:E3:59:44:63:E0:BB:63:82:8B:00 Signature Algorithm SHA-256 with RSA Encryption Version 3 Download PEM (cert)PEM (chain) Fingerprints SHA-256 96:BC:EC:06:26:49:76:F3:74:60:77:9A:CF:28:C5:A7:CF:E8:A3:C0:AA:E1:1A:8F:FC:EE:05:C0:BD:DF:08:C6 SHA-1 CA:BD:2A:79:A1:07:6A:31:F2:1D:25:36:35:CB:03:9D:43:29:A5:E8 [This extension has been marked as critical, meaning that clients must reject the certificate if they do not understand it.] Basic Constraints Certificate Authority Yes [This extension has been marked as critical, meaning that clients must reject the certificate if they do not understand it.] Key Usages Purposes Certificate Signing, CRL Signing Subject Key ID Key ID 79:B4:59:E6:7B:B6:E5:E4:01:73:80:08:88:C8:1A:58:F6:E9:9B:6E

There's already a decent help article about how to block videos from autoplaying:

https://support.mozilla.org/en-US/kb/block-autoplay

The problem is, it works haphazardly. Even if my default for all web sites is "Block Audio and Video", on some web sites (not all) embedded videos still start playing as soon as they scroll into viewport.

Some have adviced to delve into about:config and set media.autoplay.blocking_policy to 2 (default is 0) and, based on quick testing, that actually seems to help but why exactly does it help? If privacy settings already have a setting to block autoplay, why does that particular configuration change make it work as it is supposed to work?

Running Floorp 12.5.0 (Firefox offshoot) on Win11, if that helps.

I've been trying to open Google Docs on Firefox Desktop for a few hours and none of my troubleshooting has worked thus far. I've cleared my browser history and cache, have updated Firefox, disabled all browser extensions one by one, updated my proxy settings, changed my TLS preferences, and even added Google Docs to my trusted sites list on my computer itself; none of this has worked. I've been able to open Google Docs on Google Chrome, so I know that it isn't a problem on Google's end. If there are any other possible solutions, any suggestions would be appreciated.

This morning when I started up Firefox it had a pop-up about the new profiles feature, asking to create a new profile. Just out of curiosity I clicked the create profile button to see what the interface would look like. Since I didn't actually want to create the profile I hit the delete button, but nothing happened. So I closed the window. I then tried delete the new profile (then called "Profile 1") by hitting the trash can from the choose profiles screen. Still nothing happens. At this point my original profile window is still open, but I close everything to restart Firefox in hopes that it will allow me to delete this profile I never wanted to begin with.

The Choose profile window comes up, I select original profile and nothing happens. I can open the new "Profile 1", which I have since labelled "Bad Profile".

D:\Users\<USERNAME>\AppData\Roaming\Mozilla\Firefox\Profiles doesn't appear to have my original profile anywhere.

I'm deeply concerned this beta feature I never asked for has deleted my original profile when it should have deleted the new profile.

Hello,

I am having an issue with my Bluetooth headphones (Sennheiser HD 450BT) in Firefox on Windows 11.

The headphones are properly connected to Windows and work correctly with other browsers (Edge, Chrome).

Windows shows the headphones as the default output device (stereo), and test sounds play through them.

However, in Firefox, the audio does not go through the headphones. Instead, it plays very loudly through the laptop speakers.

The problem started today; there were no issues for about a year.

I have tried reconnecting/reinstalling the headphones, but it did not help. Drivers are also up to date.

Could you please advise how to make Firefox correctly use my Bluetooth headphones as the audio output device?

Thank you for your assistance.