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I can no longer sign in to my email. HELP!

I recently upgraded FF on this computer and can no longer sign in to my att.net email account, although I was able to sign in on another computer on FF earlier today. I … (read more)

I recently upgraded FF on this computer and can no longer sign in to my att.net email account, although I was able to sign in on another computer on FF earlier today. I just get an error message and Att can't help...is there a setting that has me locked out? I can also access email on other browsers just not the FF version on this computer.

Asked by onekooch 3 months ago

Last reply by Terry’s 8960 1 day ago

Newsmax Website Gets "Secure Connection Failed" Error Message

Why does Firefox intermittently fail to connect to the Newsmax website? I get a Secure Connection Failed message. It happens only occasionally, but enough to be an ann… (read more)

Why does Firefox intermittently fail to connect to the Newsmax website? I get a Secure Connection Failed message. It happens only occasionally, but enough to be an annoyance. What's the problem and how do I resolve it?

Asked by jmm0255 3 months ago

Last reply by William of Macroom 2 days ago

Japanese IME makes double input on iCloud Memo.

Hello developers; I have used Firefox for long time on both Mac and Windows. Recently, I have been experiencing the phenomenon described above, i.e., when entering Japa… (read more)

Hello developers;

I have used Firefox for long time on both Mac and Windows.

Recently, I have been experiencing the phenomenon described above, i.e., when entering Japanese text into iCloud Memo on Firefox, it appears as a double character. I'm sorry but I haven't taken screen shot.

This is the same on both Mac and Windows. It does not depend on the Japanese input method (IME). Refresh and reinstallation did not resolve the issue. Finally, I reverted to the previous version and the phenomenon was resolved.

From the above, we assume that the problem is caused by some kind of recovery in the latest version.

Thank you in advance for your confirmation and response.

...Translated with DeepL.com (free version)

Asked by ShuKuzu 3 weeks ago

Last reply by kleiber 3 days ago

Native tab groups "Save and close group" - group irretrievable

The new native tab group feature has an option to "Save and close group", implying that you can restore the group. But doing this, you will find that the group disappears… (read more)

The new native tab group feature has an option to "Save and close group", implying that you can restore the group. But doing this, you will find that the group disappears.

Is this a known bug? Has anyone figured out how to restore a saved tab group?

Asked by cs101 3 months ago

Last reply by TyDraniu 4 days ago

Why is FireFox slow & how to improve it ?

I use several browsers and when it comes to functionality I consider FFox to be the best however with 1 major drawback - it's speed / lag issues which is why I stopped us… (read more)

I use several browsers and when it comes to functionality I consider FFox to be the best however with 1 major drawback - it's speed / lag issues which is why I stopped using it as my primary browser and only as secondary one

I can have 2 different Chromium based browsers open simultaneously and while this impacts the performance somewhat if I open Firefox and another browser responsiveness grinds to a halt (sometimes even crashes)

Even just starting Firefox by itself takes 5x as long as other browsers

So I'm wondering is Firefox just more resource intensive or is there something wrong with my setup?


The main difference between my Firefox install and my other browsers is the number of Bookmarks (10000s) due to me having it installed for much longer so is it possible for a large number of Bookmarks to slow the browser down even when not open ?

Other possible causes I read elsewhere are 'Cookies and site data' (currently around 50mb)

I clear the 'Temporary cached files' & 'Browsing history' on regular basis so they shouldn't be an issue


The add-ons I have installed are NoScript , Ublock Origin & Firefox Color


In regards to troubleshooting is it possible to install a 2nd install on the same system simultaneously without overwriting the current one ?


Thanks

Asked by darkwolf573 2 weeks ago

Last reply by Franz_von_Suppe 5 days ago

Mmmmm

Здравствуйте. Что произошло с браузером. Почему не загружаются страницы, а открываются те, которые открывались когда-то раньше? Мне сейчас постоянно жать на кнопку обнови… (read more)

Здравствуйте. Что произошло с браузером. Почему не загружаются страницы, а открываются те, которые открывались когда-то раньше? Мне сейчас постоянно жать на кнопку обновить страницу? Что вы сделали с браузером???

Asked by Дмитрий 4 weeks ago

Last reply by Дмитрий 6 days ago

Websites will not load

Over the last 6 months, and increasing number of websites don't open on Firefox. I've noticed it most consistently on any of the wikipedia/wikimedia pages, but it's not … (read more)

Over the last 6 months, and increasing number of websites don't open on Firefox. I've noticed it most consistently on any of the wikipedia/wikimedia pages, but it's not just those. When I type in an address and press return, or click on a link, the browser just acts as if nothing has happened. There does not show me the loading symbole. If I ask it to open a new tab with the site, the address appears on the tab, but the page itself is just black. Other browsers have no problem loading the same sites. I am on a mac, and using a VPN. Restarting the browser doesn't help, though restarting the computer sometimes does.

Thank you,

Asked by daniel.einstein 3 months ago

Last reply by nick+mozilla 6 days ago

"The item 'firefox.exe' that this shortcut refers to has been changed or moved, so this shortcut will no longer work properly"

Whenever this comes up and I reinstall Firefox, I can't get all of my data back. It's just stuff from a long time ago and I end up losing a lot of my bookmarks. This is t… (read more)

Whenever this comes up and I reinstall Firefox, I can't get all of my data back. It's just stuff from a long time ago and I end up losing a lot of my bookmarks. This is the second time it's happened and I'd like to know how I can prevent it, or at least how to get all my recent stuff back. Thanks.

Asked by l.p100 1 month ago

Last reply by l.p100 1 week ago

Tab groups don't work

the tab groups feature doesn't work. WHen i drag one tab onto another, nothing happens, other than the tabs go back and forth. Can't put one tab over another and no group… (read more)

the tab groups feature doesn't work. WHen i drag one tab onto another, nothing happens, other than the tabs go back and forth. Can't put one tab over another and no group is created.

Asked by jaebaeli 1 week ago

Last reply by TyDraniu 1 week ago

Bookmarks disappeared over night?

I reinstalled windows yesterday. When I installed firefox and signed it, everything was fine. However, this morning, it seems to have removed 80% of my bookmarks. When I … (read more)

I reinstalled windows yesterday. When I installed firefox and signed it, everything was fine. However, this morning, it seems to have removed 80% of my bookmarks. When I try to restore from the bookmarks yesterday, it just gives me the ones that I have this morning. I had tons and tons of resource bookmarks for my work that would be almost impossible to re-find in some cases due to the current state of search engines. Is there any way to salvage them? It seems like sync believes they never existed, but it DID sync them yesterday??? Please help.

Asked by lythacore 3 months ago

Last reply by Nora 1 week ago

  • Locked

Firefox not opening certain websites and the time to open is very slow.

I have been having an issue with Firefox opening certain websites and unfortunately my self and other friends are forced to use Chrome. It is even difficult to contact a… (read more)

I have been having an issue with Firefox opening certain websites and unfortunately my self and other friends are forced to use Chrome. It is even difficult to contact anyone at Mozilla on this issue. If we Mozilla doesn't show concern we will easily make the complete transition over to Chrome. This is the fourth time I asked for help and have tried trouble shooting the issue from posts listed. We are sick and tired of trying to get this issue resolved and have been with Firefox for over ten years. Does anyone at Mozilla care? No phone numbers, no direct contact? Why the hiding? Obviously we are all pissed off about this issue.

Charles Simonet [email removed]@hotmail.com

Asked by chasim 3 months ago

Last reply by markwarner22 3 months ago

  • Solved

amazon prime video no longer works at all on my Firefox browser

Until a week or two ago, Amazon Prime Video worked without a problem on my Firefox browser. Now I cannot get Prime Video to open any show, nor can I access previous episo… (read more)

Until a week or two ago, Amazon Prime Video worked without a problem on my Firefox browser. Now I cannot get Prime Video to open any show, nor can I access previous episodes of any show. I tried removing all my add-ons, including all my ad blockers and making Prime Video an exception to the enhanced Firefox browser feature. Nothing worked. Can someone at Firefox fix this problem or tell me why it happened? I CAN use prime video without difficulty on Safari and Chrome.

Asked by Monica Andis 1 week ago

Answered by thuan27 1 week ago

  • Solved

Group tab isn't Working

I've got Reading the full Article on GROUP TABS that has been released yesterday on My Firefox it Got Update and Installed But I just couldn't found the "Add to the Group… (read more)

I've got Reading the full Article on GROUP TABS that has been released yesterday on My Firefox it Got Update and Installed But I just couldn't found the "Add to the Group option when I click right at any of my tab" + If I drag over one on Another Tab it just got replaced like they substitute their Places No BOX Border line Shows No Group Created NOTHING. I'm a Nearly 6 Year Old Firefox User I NEEDED that FEATURE SO BADLY PLEASE FIX it SOMEHOW. ThAnks Regards: Loyal USer

Asked by reviewtvnetwork 1 week ago

Answered by MarkRH 1 week ago

Touch screen pops up every time I touch a link

Since new update was installed today, in touch screen mode, every time a touch a link of any kind my touch keyboard pops up. This is very annoying. Where can I find the s… (read more)

Since new update was installed today, in touch screen mode, every time a touch a link of any kind my touch keyboard pops up. This is very annoying. Where can I find the setting to turn off this option?

Asked by danicaw 2 weeks ago

Last reply by Kiki 1 week ago

Googles asks if Im a robot on every search only in Firefox

Starting today, if I use google search in Firefox it ALWAYS says i am robot and I have to Recaptcha puzzles. I have done everything with my computer, cleared cache/histor… (read more)

Starting today, if I use google search in Firefox it ALWAYS says i am robot and I have to Recaptcha puzzles. I have done everything with my computer, cleared cache/history, rebooted router/chose "No Proxy" for Internet access/ and searched for viruses/malware etc. Using latest version of Firefox 138.0.1 I am also already logged into my Google account. Dont have this issue if I use google with other browsers such as Edge or Chrome. on a Dell PC using Windows 10.

I dont want to switch browsers but dont know how long I can put up with this. Wouldn't be surprised if Google did this on purpose to entice Firefox users to switch to Chrome.

Please HELP

Asked by JMK 1 week ago

Last reply by pg_78 1 week ago