Firefox Community Forum

My laptop's motherboard is being replaced. While that process is ongoing, I'm using a spare laptop from my employer. I didn’t realize that resetting my password would delete all of my saved passwords, bookmarks, etc. Will they still be available on the laptop that’s being repaired, since it wasn’t synced with the Firefox servers?

I have suddenly lost all my Bookmark Tabs. I have followed instructions on restoring them, but I only get as far as Import and Backup. The Restore button only gives me Choose File. When I click on it Nothing Happens.

All my bookmarks are dissappear. I tried follow the instructions how to restore, but it's still didn't work. when I select Manage bookmark, Import/back up, select files. It pops up an error. Is there any other solutions that you can help me with. thank you very much for your concern and support.

Ted Dinh

Well, it is quite simple: you upgraded FireFox last night and now I lost all my bookmarks which is horrible and I really do not appreciate what happened and why? It never happened before.....

I have just restarted my computer following installation of updated software. I find that Firefox has lost all my bookmarks. Are they stored somewhere, and if so how can I recover them?

I would like to know what happened to all of my bookmarks I had when I opened my firefox, nothing is there and I can't seem to find out how to restore them.. what ever you have done to firefox, mozilla I hate to say I don't like it at all.. thanks

Hi there, so my old laptop of 10 years, finally crossed the rainbow bridge! Dead in the water! I have a shiny new machine. And now I need all my passwords, etc. How can I make this happen? The old laptop is a goner, no hard drive, no nothing. Any help would be greatly appreciated. I read other threads and most seem to talk about copying info from the old profile/whatever. I am unable to do that. Thanks in advance!!!!

I wish to transfer my bookmarks, acreued over a number of years from a laptop to a new device on Windows 11, currently they are not seeing each other on file explorer but I have an external drive which I can use to transfer files

I am repeatedly (a couple of times a week for the last several weeks) losing bookmarks. It is possible for me to regain them when I follow the instructions given by Firefox, but I am frustrated with having to do it repeatedly. I am including below the instructions I am following so that someone out there might be able to identify the root of the problem. Help More troubleshooting options Profile Folder - Open folder Exit Firefox Rename or delete favicons.sqlite and places.sqlite Delete favicons.sqlite-shm, favicons.sqlite-wal, places.sqlite-shm, places.sqlite-wal Reopen Firefox

I updated to Windows 11 Pro, version 24H2 on May 2, 2025.

My suspicion is that a "helpful" friend made some sort of error. Earlier this spring, he deleted Microsoft Defender Malware Bytes (I think) because it was interfering with bookmarks. Maybe it has something to do with running Windows 11. If all that sounds confusing, it's because of my lack of technical expertise. I will be grateful to anyone who can help me.

Hello, Today I updated my firefox and lost all data related with my firefox acc. Passwords, bookmark.

How can I recovert it? It was in sync before update it.