Firefox Community Forum

My old laptop broke so I got a new one. I logged in to firefox, but had to change the password as I didnt remember it. Firefox said "the safed passwords might be lost" but I had to do it anyways.

Indeed the passwords are gone. Is there a way to get access to these passwords? I figure if I only could use my old laptop again, the passwords would still be there.

Thanks for the help in advance...

I just lost my bookmarks again, it happened a month or so ago as well. Appears to have been due to updates.

I have already followed the recommended ideas of navigating to restore, but there is no date given to restore to.

Just "choose a file comes" up, and that appears to lead nowhere.

I also went about:profiles , and all that was there was the current "cannot be deleted " profile and the option to make a new one, I tried that, it did not restore bookmarks. I need some of tose bookmarks quite badly this time

What more can I do ?

I tried a restore but the only date available for bookmarks was today (jsonlz4 file). I tried other online suggestions but I cannot locate any old files to restore from. If I cannot get them back, I will switch browsers because the loss is unacceptable.

Firefox update did not fully complete. All bookmarks have been lost. I did not have a back up file. Can I still get them back? It's still asking to finish setup and has not completed.

What happened, All my important bookmarks are missing. I have had to log into every account I have, No saved passwords. Really upset. I need help to restore all this information that I need

Unfortunately I now have Windows 11. My bookmarks have just disappeared today, so how may I restore them? I understand that Firefox stores my bookmarks, so can I restore the same bookmarks when I had Windows 10?

after my laptop crashed (again did so over 100 times) but this time all history is gone, could not restore last session/s - can't log into my accounts (any) - can't set it to an earlier date (e.g. yesterday) to eliminate whatever the problem is (am not an IT expert, so I don't know how - just know that it is possible) - I have tried for 4 hours - no avail - I really need the status of 4-5 hours ago so I don't lose so much

Hi folks, I restarted Firefox today on my Macbook and now the Restore Previous Session option is no longer working. I've tried the Sessionstore fix described here https://support.mozilla.org/en-US/kb/how-restore-browsing-session-backup but it is not doing the trick. I've used it multiple times in the past and it has always worked up until now.

I've since opened a couple of new tabs and then shut Firefox down to see if the Restore Previous Session will bring those particular tabs back. However the Restore previous session remains greyed out. I suspect it may be to do with the latest update to 149.0.2. I downloaded and installed that two days ago, but only restarted this morning so I think the update would have been done then. Are there known issues with this update, and is a fix coming? Thank you, Shane

I use the most up to date Firefox program. I needed to reinstall windows from scratch so backed up my files using the Firefox Backup option. When i try to restore the files, it restores only 2 bookmarks, 1 called Learn More, and another, a folder called How to Restore, and in it a book mark called Download. The bookmark just takes you to the Firefox home page. I dont know what to do.. there are bookmarks I need, so hope someone can help. Attached is an image of the file Firefox Created.

I had an ongoing problem with Firefox on my PC - it worked correctly on my laptop. So I backed up my bookmarks using MozBackup and re-installed Firefox. This didn't have the Bookmarks bar so I enabled that. When I now try to restore the bookmarks using MozBackup it reports everything ok. But when I open Firefox the bookmarks are not there. Any suggestions greatly appreciated.

Hi there,

I woke up this morning and opened firefox. Normally it opens the days previous tabs and this morning it didn't. When I tried 'restore recent tabs' it didn't do it. When I went into history and found the previous day's back up and tried to restore it also failed. Can you help?

Best wishes, Inez