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  • Archived

Can't download .ai (adobe illustrator) files. They converts to PDF

Hello, I have a platform where architects can download digital content in the file formats of dwg (autocad) and ai (adobe illustrator). The site is old and has been work… (read more)

Hello,

I have a platform where architects can download digital content in the file formats of dwg (autocad) and ai (adobe illustrator). The site is old and has been working for many years.

Today I received an email from a user that had issues downloading the ai files. I went on to the site an investigated. I am also unable to download the ai files. The dwgs are working as expected.

The ai files are converted to pdf and open in the browser in some web preview. If I then download the file from there it is still, when downloaded to my machine, a pdf. This is not the behavior from before. This is a change in Firefox.

How, when, and why is this change implemented? It seems like a pretty radical change, to coerce one file format to another without any option to get the source file for the user.

Any help is appreciated.

Asked by Olof Jondelius 6 months ago

Last reply by Olof Jondelius 5 months ago

  • Archived

Can’t login whatsapp web after early April 2022 update

I asked this issue before. https://discourse.mozilla.org/t/cant-login-whatsapp-web-after-early-april-2022-update/97589 It's still continuing. Expansion: 新同文堂 facebook co… (read more)

I asked this issue before. https://discourse.mozilla.org/t/cant-login-whatsapp-web-after-early-april-2022-update/97589 It's still continuing.

Expansion: 新同文堂 facebook container ublock origin

I tested a fresh install of firefox. Still can’t get login with the privacy mode. But the normal mode works. When I adjust the settings checking “Do not keep history” and “Clear cookies and website data when closing firefox”. It returned. After a new installation process, I stoped when I checked “Do not keep history” I speculated that this the effect.

But no matter which browser I used, I save no browsing history records. Why only firefox got compatibility problem? Or did whatsapp work anything behind?

Asked by kib28242 6 months ago

Last reply by kib28242 5 months ago

  • Archived

Restoring tabs (supposed to work but won't)

For ages I've had my tabs automatically restored when opening Firefox. But as of the last few days it won't. The old links are saved so I can restore them one by one thro… (read more)

For ages I've had my tabs automatically restored when opening Firefox. But as of the last few days it won't. The old links are saved so I can restore them one by one through history but that's not automatic. And if I click on restoration in History it will bring up a whole bunch of old tabs not neccessarily from the last session.

I'm on the same computer as I've been for over a year, so I don't know what what the problem is. I've searched on it and tried to re-check the box for this function. But it won't apply...

Asked by Hosh Nak 6 months ago

Last reply by zeroknight 5 months ago

  • Archived

Firefox randomly stops loading pages, continues when another browser is loaded.

First of all, an important thing to note is that this is happening on only my school laptop, and not my pc. This problem occurs on all school laptops that have Firefox in… (read more)

First of all, an important thing to note is that this is happening on only my school laptop, and not my pc. This problem occurs on all school laptops that have Firefox installed. The reason I, and some others want to use Firefox is simply to get an ad-blocker as extensions are blocked on the default browsers (chrome and edge).

Anyway, the issue is as such: One moment, I will be browsing normally, and then the next, a page will stop loading or refuse to load any new content. It is just like there is no internet going to Firefox, despite the laptop having internet connection as seen in other programs. The way I fix this is by opening edge, waiting for it to start, and then closing edge. Firefox then has internet connectivity again and will work perfectly fine for another few minutes, before having to do it again.

I really have no idea why this is happening, and especially why it is fixed by opening and closing another browser. Obviously this is caused by some administrative program on the computer, but by the way that I can temporarily fix it, I would assume that there is a more permanent solution. The admin programs on the computer are GlobalProtect (VPN), Sophos Endpoint Agent (Security), and Teamviewer (probably not relevant).

As this is for a student, doing something that is against the school rules, it is absolutely necessary that this gets fixed as soon as possible. I simply cannot live with these default browsers with ads. /s

Thanks for the help

Asked by pm2creeper 7 months ago

Last reply by zeroknight 5 months ago

Turn off translator popup but keep option to translate

I turned off the translator popup via about:config and browser.translations.automaticallyPopup to false. Now translation is gone. How can I keep the option to quickly tra… (read more)

I turned off the translator popup via about:config and browser.translations.automaticallyPopup to false. Now translation is gone. How can I keep the option to quickly translate a page in the address bar without having the popup jump in my face each time I open a new tab, forcing me to click it to make it go away? This would be a nice option but an extremely distracting presentation. thanks.

Asked by nopinkdragons 5 months ago

Last reply by zeroknight 5 months ago

Suggestion from Browsing History should not include "Base URL"

Hi all Firefoxers, There are a few sites that I always access via a URL that could look like : https://device.domain.com/admin/ When I went to visit that device, … (read more)

Hi all Firefoxers,

There are a few sites that I always access via a URL that could look like :

https://device.domain.com/admin/

When I went to visit that device, typing in the URL bar "device.domain..." , Firefox's 1st default suggestion shows as https://device.domain.com/

The problem is that I never visited that site, the way to access this device is https://device.domain.com/admin/ - there's no way to reconfigure the device and have an auto-redirect to .../admin location.

https://device.domain.com/ is not in my Browsing History nor do I have an open-tab. In the settings Privacy->Address Bar, disabling "Browsing History" removes https://device.domain.com/ from the suggestion list but it also removes all suggestion from the history. This is the expected behavior, the bug required fix isn't related to this.

If the "Base URL" isn't saved in the Browsing History, how can someone tell Firefox to only suggest absolute entries from the history?

Asked by somehacker 5 months ago

Last reply by netjeff 5 months ago

Firefox does not know LC_TIME in NixOS

how do I set LC_TIME in firefox in NixOS? firefox does not see LC_TIME (as well as timezone, but this is solved by setting the TZ variable). maybe there is some kind of v… (read more)

how do I set LC_TIME in firefox in NixOS? firefox does not see LC_TIME (as well as timezone, but this is solved by setting the TZ variable). maybe there is some kind of variable, as in the case of TZ?

Asked by yunfachi 5 months ago

Last reply by zeroknight 5 months ago

  • Archived

Firefox sometimes restoring previous session when I open it

In my settings, "Open previous windows and tabs" is not selected. And "Homepage and new windows" set to custom url. However sometimes when I open Firefox, it's automatic… (read more)

In my settings, "Open previous windows and tabs" is not selected. And "Homepage and new windows" set to custom url.

However sometimes when I open Firefox, it's automatically restoring the previous session. I can't consistently reproduce the issue but it randomly happens after I just close the Firefox and then open it sometime later.

Asked by Party Bunnie 6 months ago

Last reply by Party Bunnie 5 months ago

  • Archived

Hangs when trying to save an image

When I right click on an image and select "save as", after selecting where to save it and then selecting save, firefox just hangs and is completely unresponsive, leaving … (read more)

When I right click on an image and select "save as", after selecting where to save it and then selecting save, firefox just hangs and is completely unresponsive, leaving me having to terminate it through task manager. No error message ever come up, Firefox just freezes.

Asked by mikey-d 6 months ago

Last reply by zeroknight 5 months ago

Reprting an error

I think you need a place where users can easily report errors. I frequently find Firefox doesn't work with some sites, or stops working where it has worked before, especi… (read more)

I think you need a place where users can easily report errors. I frequently find Firefox doesn't work with some sites, or stops working where it has worked before, especially where some login or click button is required. Have a look at this site, New Zealand government register for charities: https://register.charities.govt.nz/CharitiesRegister/ViewCharity?accountId=1ebd3717-79f0-e911-ba6c-00155d6b7730&searchId=6827e00b-e624-4fe4-ad80-8ccb4645ead2 I have to use a different browser now to access this site, which I frequently need for work.

Cheers

Asked by harald47 5 months ago

Last reply by cor-el 5 months ago

  • Archived

Facebook Messenger Video

Hi, I have a problem starting yesterday. When I video chat with anyone using Firefox on FB messenger they can see me but I cannot see them. Only a black screen where they… (read more)

Hi, I have a problem starting yesterday. When I video chat with anyone using Firefox on FB messenger they can see me but I cannot see them. Only a black screen where they should be showing. I have tried everything from uninstalling to different settings. I have made sure also that permissions were set correctly. Also it has been giving the error "slowing page down" or what says. Nothing helps. Now if I use Edge or phone it works just fine and we can see each other. This has never happened before. Also, the messenger games wont work on firefox either, but will on others. Please help if possible or tell me how.

Thank you

Asked by Paula Kay 6 months ago

Last reply by cor-el 5 months ago

Unbearably slow on several forum pages and someone's blogger page (taking minutes to load)

Hi, I tried to visit the following pages in Firefox 121 (running under Arch Linux) and they took minutes to load. They loaded in a fraction of a second in Chromium. An… (read more)

Hi,

I tried to visit the following pages in Firefox 121 (running under Arch Linux) and they took minutes to load. They loaded in a fraction of a second in Chromium. Anyone have any idea what is wrong?

The blogger page is here: https://u-blox-ninaw-platformio.blogspot.com/2022/03/u-blox-nina-w-e-platformio-arduino.html

Here are a few forums that take minutes to load, I think they use the same engine as I see the same colorful loading animation: https://community.platformio.org/t/error-please-specify-upload-port/26218 https://forum.manjaro.org/

Does anyone have any idea what is happening or what I should do to alert the development team? Are these sites using technology not implemented in Firefox?

Best Regards,

Kevin

Asked by kevin249 5 months ago

Last reply by zeroknight 5 months ago

  • Archived

I keep getting the following message from BitDefender: BitDefender blocking connection to gitcdn.xyz due to unmatching security certificate by firefox.exe.

I have BitDefender and I keep getting the following notification: BitDefender blocking connection to gitcdn.xyz due to unmatching security certificate by firefox.exe. Ca… (read more)

I have BitDefender and I keep getting the following notification: BitDefender blocking connection to gitcdn.xyz due to unmatching security certificate by firefox.exe. Can you please correct this?

Thank you

Asked by marie.w 6 months ago

Last reply by fractalist 5 months ago

  • Solved
  • Archived

Firefox doesn't remember windows 11 taskbar settings.

Hi, I just upgraded to W11 yesterday and having a weird issue with firefox. I have "combined task bar buttons and hide labels" set to NEVER yet firefox has a weird issue … (read more)

Hi, I just upgraded to W11 yesterday and having a weird issue with firefox. I have "combined task bar buttons and hide labels" set to NEVER yet firefox has a weird issue that no other open program has. I have firefox pinned to my taskbar (image 1.) When I click it (image 2) it's supposed to expand into a full size tab but it stays as just an icon.

But when I right click and open taskbar settings, firefox remembers that I have combine task bar set to off and correctly expands into a full tab (image 3.) I'm not sure if this is a firefox issue or a general windows issue. Thanks for any info anyone can provide.

Asked by ahavell 6 months ago

Answered by zeroknight 6 months ago

Firefox new design - Poor

Firefox changed the design on tabs and other features some time back. The whole user experience has been worse since the UX design was changed. For example, it's impossib… (read more)

Firefox changed the design on tabs and other features some time back. The whole user experience has been worse since the UX design was changed. For example, it's impossible to find out without going through tab after tab, which one is active and playing. I wish there was an option to reverse back to the old design.

Asked by none 5 months ago

Last reply by cor-el 5 months ago

  • Archived

How to keep browsing history of individual tabs.

Hi, it has occurred to me that I lose the browsing history of tabs that were open for a long time. By browsing history i mean the sites that show up in "Go back one page"… (read more)

Hi, it has occurred to me that I lose the browsing history of tabs that were open for a long time. By browsing history i mean the sites that show up in "Go back one page" arrow. The issue is that after a website has been open for some time (this seems to be in range of days, perhaps weeks) the browsing history of that tab is forgotten and the Go back one page arrow goes blank. I would like to be able to keep this history for eternity, is there any way to enable that?

To be clear, I use the feature to save tabs of my previous sessions and also the Simple Tab Groups extension.

Thanks in advance, Alex

Asked by Alexandr Bihun 6 months ago

Last reply by zeroknight 5 months ago

Can get to craigslist and other sites. No more option in Firefox to accept security risk.

Unable to access Craigslist, Reddit, and similar sites due to SSL issues. Previously, I could click "Advance" and accept the risk to proceed, but this option is now missi… (read more)

Unable to access Craigslist, Reddit, and similar sites due to SSL issues. Previously, I could click "Advance" and accept the risk to proceed, but this option is now missing. Clicking on "Advance" only displays a dropdown with an SSL error.

While I appreciate browsers prioritizing security, there should be an owner override. After all, I own my PC, and I should have the freedom to make choices, even if it means accepting potential security risks.

Did Firefox change this override option, or do we need to switch to another browser if we encounter this issue?

Asked by Terra Civis 5 months ago

Last reply by zeroknight 5 months ago

Firefox flatpack

i am seeing the flatpack of firefox trying to roll back my install. but when i perform the download i get this. Aborted due to failure (Error pulling from repo: GPG ver… (read more)

i am seeing the flatpack of firefox trying to roll back my install. but when i perform the download i get this.

Aborted due to failure (Error pulling from repo: GPG verification enabled, but no signatures found (use gpg-verify=false in remote config to disable))

Asked by orannis4 5 months ago

Last reply by jonzn4SUSE 5 months ago