Firefox Community Forum

Fix it. Tnx, Larry Yesterday I got a full page notice that told me my access to Firefox will be shut down because my Defender detected that I had stepped in some SHXT while visiting something in Firefox. They gave me a phone number of Microsoft something to call to fix it. I did not call because it seemed like malware, I guess it wasn't because soon after Firefox would not load. I will get this when I try: Says: cannot find server v3lpea6ndyxwl4.azureedge.net , I have run Malwarebytes and Defender and rebooted. Any ideas?

I downloaded the browser from the official website, but I can't log in. the usual login tab did not appear. I didn't find the authorization menu in the menu either. I downloaded and reinstalled it again, but it didn't help. how to solve this problem? thank you in advance

bold text I am booting up an older Windows 7 tower computer and wish to know how to update both Firefox and Thunderbird? The update popup seems to be stuck in download phase.

Logged into my Firefox account and after restarting the browser my tabs and browser history are gone. Every file in "sessionstore-backups" is also deleted and now only has two newly created recovery files. Why did Firefox delete my desktop browser session after logging in? Can I somehow recover my old session or maybe at least my browser history?

My Firefox account was initially set up through https://accounts.firefox.com.cn. With the new Firefox version, this login method no longer works, causing me to lose access to all my bookmarks. What solutions are available to recover my bookmarks from the https://accounts.firefox.com.cn account? Here is My Email: [email removed]

After Firefox requested to be updated, I lost all of my bookmarks. I tried to go in and "restore" them but there are no backups to restore from. How do I get my bookmarks back?

Bonjour, Depuis 1 semaine à 10 jours, il m'est impossible de naviguer avec Firefox. La lenteur est exécrable. J'ai dû mettre 1 heure à pouvoir afficher cette page, incluant tout ce que vous faites pour décourager les gens de vous écrire. Votre dernière MAJ doit être ratée. Avec Edge, je n'ai pas ce problème. La navigation est fluide. Je vais aussi tester Chrome. Cordialement,

At login some websites don't accept the username saved in Firefox (because they also don't accept typed in usernames). They require to select the username from a drop down list. (In my case it's a specific government portal with limited users, which are all in the drop down list). When I type in my username it will appear in the drop down list (which is actually only one field tall by then). But it is covered by Firefox's saved login button (which also pops up at the same spot). So I can't access the drop down list. Is there any way I can avoid the saved login suggestion from popping up?

What the title says. Firefox just isn't playing any sound whatsoever.

Troubleshooting:

• Volume mixer indicates that Firefox is using my speakers, along with all other apps. When playing a YouTube video, the green bar is not bouncing. However, all other programs that play sound do so successfully and their green bars are bouncing (see attachment).

• Other web browsers play sound successfully.

• Restarting Firefox and my computer did not help.

• Switching the default sound device and changing back did not help.

• Changing to headphones made no change.

• Tabs are not muted.

• Autoplay settings in about:preferences showed that audio and video were disabled, however changing this setting to allow video and audio, then restarting both Firefox and the computer did not fix the problem. I have no idea how that setting was even changed to begin with. O_o

• Started Firefox in troubleshooting mode; still no sound.

• Started Firefox in a different profile; still no sound.

• Started Firefox in private mode; still no sound.

• Tried ending the audiodg.exe process in task manager and restarted; still no sound.

• Double checked media.autoplay.blocking_policy, was set to 0.

• Double checked media.block-autoplay-until-in-foreground -- changed from true to false, restarted Firefox; still no sound.

• Disabled hardware acceleration; still no sound.

• Refreshed Firefox; still no sound.

• Complete uninstall, including the usage of BCUninstaller to uninstall "leftovers". Reinstalled. Still no sound.

I have Apollo installed on my computer and I've reached out to them before for similar issues, but the dev was insistent that Apollo does not cause sound issues. I'm somewhat sceptical, but they're not being helpful at all so I thought I'd ask here, and disclose usage of Apollo so that all bases are covered.

Thank you for your time.

I understand POCKET to be closing and was prompted to download my 'Pocket List' to be exported before deadline to become inaccessible. I'm using the FIREFOX browser. I did so per directions. I received an email with link to download an archive of my pocket List. I can view in my 'downloads' a Microsoft Excel Comma Separated Value File. But it will not open. How do I open and access my Pocket List ?

I've had several days where I see this message and cannot sign in the Daily Mail (which I pay for) because I receive this message ecure Connection Failed

The connection to www.dailymail.co.uk was interrupted while the page was loading.

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem

I cannot find a solution and it doesn't happen every time on the site but several times a week. I have VPN, and enhanced tracking which I've tried turning them off but I get the same reply. I'd like a fairly simple answer if possible since I'm not tech smart but need help to see if I'm doing something wrong. I did submit a complaint the Daily Mail who said the problem's coming from Firefox. Thanks for your help