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My account and my brother's merged because we used once the same laptop.

Hello; so, my brother lend me his old laptop, clean. I signed in firefox with my account and explore normally. One day, he need it back a couple days so he can work while… (read more)

Hello; so, my brother lend me his old laptop, clean. I signed in firefox with my account and explore normally. One day, he need it back a couple days so he can work while he repairs his main machine. Log off of my account and log on in his. Now my bookmarks, historial, loggins, etc appear in his session. We think that can not be possible with separate accounts with different associated e-mail and passwords, but here we are.

There is a way to separate my things from his account? It only happens to him, i don't have in my browser his data. Thanks

Asked by Vilem Lánderer 2 weeks ago

Last reply by cor-el 2 weeks ago

I can't sync passwords

I am signed into Firefox on desktop and mobile using the same email. I've enabled sync and have synced. Yet my passwords from the mobile browser still don't show on deskt… (read more)

I am signed into Firefox on desktop and mobile using the same email. I've enabled sync and have synced. Yet my passwords from the mobile browser still don't show on desktop. And the instructions to scan a QR code don't work because they state to click the "sync and save data" option on Android, which doesn't exist for me. How do I sync?

Asked by sodapuddle 2 weeks ago

Last reply by cor-el 2 weeks ago

  • Solved

Two devices can’t be separated by Sync in Mozilla account

I am logged into my Mozilla account on four devices: Laptop Linux, Desktop Linux, Desktop Windows, Phone Android. However, when I try “Send tab to device” or list the dev… (read more)

I am logged into my Mozilla account on four devices: Laptop Linux, Desktop Linux, Desktop Windows, Phone Android. However, when I try “Send tab to device” or list the devices in the account settings, the two Linux devices are not shown separately, so I can’t send a tab from Laptop Linux to Desktop Linux or vice versa. In fact, when I edit the Device name on either of the Linux device, that name will also be shown on the other device.

How is this possible? How can I disentangle the two devices?

Asked by Simon Albrecht 2 weeks ago

Answered by jonzn4SUSE 2 weeks ago

Can't sign in on windows due to "you've tried too many times"

I've been trying to sign in to my Firefox account so I can sync my data since last night. I reinstalled windows as I got a new platform yesterday and didn't want any driv… (read more)

I've been trying to sign in to my Firefox account so I can sync my data since last night. I reinstalled windows as I got a new platform yesterday and didn't want any driver issues. I instead was met with issues getting my primary browser to work after installing it.

I entered 2 different passwords once each and since they didn't work I clicked forgot password. Once I wrote my email in and clicked continue however despite it being the first time I clicked the button I was met with "You've tried too many times. Try again in 29 minutes". It game me that every time I waited out the time and tried again for 3 hours yesterday and it's still giving me that error today after another hour and a half on both my phone and my pc.

Asked by Owen Derenberger 2 weeks ago

Cannot log into sync account

Hello. I am recovering data and files from an old Windows XP machine and have installed Firefox ESR browser. I can go online without problems but when trying to log into … (read more)

Hello. I am recovering data and files from an old Windows XP machine and have installed Firefox ESR browser. I can go online without problems but when trying to log into my account for Firefox Sync I get the error message " Blocked by Content Security Policy This page has a content security policy that prevents it from being loaded in this way". I would be most grateful if someone could help me with this please. Best regards Tony

Asked by arglet 2 weeks ago

Firefox account login page broken on Firefox (but not on Edge)

The page freezes when I try to log in to my Firefox Sync account on Firefox browser: https://i.imgur.com/c7vbWUc.png I can log in to accounts.firefox.com on Edge no prob… (read more)

The page freezes when I try to log in to my Firefox Sync account on Firefox browser: https://i.imgur.com/c7vbWUc.png

I can log in to accounts.firefox.com on Edge no problem, which is how I am posting this.

I've tried reinstalling firefox, refreshing firefox, running firefox in safe/troubleshooting mode, but no luck.

Asked by Tylere Couture 2 weeks ago

Last reply by cor-el 2 weeks ago

  • Solved

Why is my Firefox browser not synchronising with my other laptop?

Good evening, I have a new laptop, from the same brand and make as my old one, both are HP pavilion with the same configuration and only 2 years in between! I have been … (read more)

Good evening,

I have a new laptop, from the same brand and make as my old one, both are HP pavilion with the same configuration and only 2 years in between! I have been trying on and off for weeks, to synchronise my FF browser, with all open tabs, history and bookmarks, but all to no avail. I do everything the sync instruction tells me to do, but nothing happens. I am getting desparate, because my old laptop has a problem (hardware, nothing that could prevent synchronising) and is still under warranty, but time is running out!

Will anybody help here, and how do I receive answers?

Asked by hendrick.russell 2 weeks ago

Answered by hendrick.russell 2 weeks ago

I'm trying to find out if I've correctly downloaded this new

I'm fairly new at this game of 'digital talking', so: I just paid for a 2yr subscription but do not see any visual evidence that this is indeed the case. How do I know I'… (read more)

I'm fairly new at this game of 'digital talking', so: I just paid for a 2yr subscription but do not see any visual evidence that this is indeed the case. How do I know I'm currently protected, isn't there an icon supposed to be on the monitor?

Asked by Jeramyah La More 3 weeks ago

Last reply by Paul 3 weeks ago

"Send tab to device" not working

Hi, some years ago sending tabs to a device worked fine, but for some time now it stopped working. Is it just me or is it a general bug? All my devices are listed in my a… (read more)

Hi, some years ago sending tabs to a device worked fine, but for some time now it stopped working. Is it just me or is it a general bug? All my devices are listed in my account. It also shows that they are updated frequently. I tried sending from Windows-Firefox to Android-Firefox and back. Nothing worked. What can I do? Best regards, Eric

Asked by EP 1 month ago

Last reply by jonzn4SUSE 3 weeks ago

Where do sent tabs go?

Hi all, I'm wondering where sent tabs go before they arrive at the destination browser instance? Snoozes tabs go to a bookmark, but what about sent ones? The reason I a… (read more)

Hi all,

I'm wondering where sent tabs go before they arrive at the destination browser instance? Snoozes tabs go to a bookmark, but what about sent ones?

The reason I ask is because my Firefox instance, oddly, created itself a new profile one day. I don't know why, I didn't ask it to (as far as I recall), I only noticed because when I wanted to send tabs from my phone to my desktop I noticed I had a new "so-and-so's Firefox on xyz computer" appear, then on inspection I realised that my old profile has been mothballed by Firefox. When I loaded up the old profile it no longer had the browser name that I'd previously given it in Firefox Sync settings, and the tabs I'd previously sent to it did not appear. Whilst I'd like to understand why all this happened, it's not critical to my question, I just provide it as background.

So, where do these tabs go? If they never arrive at their destination then where can I find them again?

Cheers :)

Asked by madbilly 1 month ago

Last reply by madbilly 3 weeks ago

Firefox toolbar icon and iOS app don't download the full article

Running Firefox 122.0 on Mac OS Ventura. When I save some articles via the toolbar icon, ithey show up in my online Pocket account, but only as links, not full downloads.… (read more)

Running Firefox 122.0 on Mac OS Ventura. When I save some articles via the toolbar icon, ithey show up in my online Pocket account, but only as links, not full downloads. Same for some saves via my iOS app. Consequently I'm unable to read this content offline. Attached screenshot shows the difference. Any suggestions?

Asked by Al K 1 month ago

Deleted Old Passwords when Syncing Browser

So, I just synced my Firefox Account with my second Laptop and it Deleted all Old Passwords I had on it before. I really need these or I would have problems logging in ev… (read more)

So, I just synced my Firefox Account with my second Laptop and it Deleted all Old Passwords I had on it before. I really need these or I would have problems logging in everywhere in the Web. So I am asking you Guys, how can i get these back as fast as possible? Are they Gone Forever? I hope Not. Please Help me as soon as possible!

With bad concerns, Jul No

Asked by Jul No 1 month ago

Last reply by Jul No 1 month ago

Sync Data Missing

Hi I am a web dev, and need FF help on this. All of my sync data is gone, I sign out and back in twice, I checked the profiles there's only one, all of my bookmarks, plu… (read more)

Hi

I am a web dev, and need FF help on this. All of my sync data is gone, I sign out and back in twice, I checked the profiles there's only one, all of my bookmarks, plugins & extensions everything is gone. Please I need those bookmarks some of them were very important to me I can't lose those.

Back-story: I recently want to try two distro that I had been on my list from quite a while now, VanillaOS & BlendOS, I worked on those for 3 or 4 days, before switching back to Arch, on both of them everything was working fine, I had all of my data. On Arch I had to reset my password because I forgot. Then the issue started, at first I thought maybe my internet was slow or something but now on the 2nd my data is still not synced.

I even signed out and back in, I checked the profiles(screenshot below). What should I do?

Asked by Z3R0 1 month ago

Last reply by jonzn4SUSE 1 month ago

ZIMBRA support by FIREFOX

I use ZIMBRA mail through FIREFOX... I still can not manage HTML messages. I can display them but can't answer or transfer them ... Tell me the proper settings, please&nb… (read more)

I use ZIMBRA mail through FIREFOX... I still can not manage HTML messages. I can display them but can't answer or transfer them ... Tell me the proper settings, please !

Asked by philippe.lucarain 1 month ago