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BING - I WANT TO GET RID OF IT FOREVER. There are 22 people asking how to do this & not one answer

BING - I WANT TO GET RID OF IT FOREVER. There are 22 people asking how to do this & not one answer. how do I get rid of it? I NEVER WANT TO SEE IT AGAIN IN MY LIFE… (read more)

BING - I WANT TO GET RID OF IT FOREVER. There are 22 people asking how to do this & not one answer.

how do I get rid of it? I NEVER WANT TO SEE IT AGAIN IN MY LIFETIME

Also, I just wanted to restore the Basic Toolbar- that mysteriously disappeared. There was no option for that under the hamburger & more tools. Instead I now have a 3rd toolbar because of the customization options -- & I don't know how to get rid of that/ It appears UNDER my tabs bar.

Asked by msfaboo 21 hours ago

Last reply by jscher2000 - Support Volunteer 17 hours ago

Cannot open PDF attachements in Firefox /questions/1440032]

Again I had to create a new question because i still get an "Unexpected error" when I try to answer. (By the way I tried all suggestions to fix the error and also reinsta… (read more)

Again I had to create a new question because i still get an "Unexpected error" when I try to answer. (By the way I tried all suggestions to fix the error and also reinstalled Firefox but still have the error)

jscher2000 i think you are correct. The blue link in the PDF file is not a web link but a link to the specific attachment. It appears browsers are currently unable (not programmed) to access attachments directly. I tried in MS Edge with the same result. After contacting MS Support, MS stated that they are aware of the issue and that they are working to fix it in a future release of Edge.

Attachments can be accesses in Adobe Acrobat as you described, but it would be good to be able to access them directly from Firefox instead of having to save them and then using Acrobat.

Asked by berygan 1 day ago

Last reply by jscher2000 - Support Volunteer 18 hours ago

I've read all of the recommendation on how to keep links from opening in another window to no avail. This is a new problem. Anybody out there finding the same issue? Find a fix?

I've read all of the recommendation on how to keep links from opening in another window. Tried them all to no avail. This is a new problem. Anybody out there finding the … (read more)

I've read all of the recommendation on how to keep links from opening in another window. Tried them all to no avail. This is a new problem. Anybody out there finding the same issue? Find a fix?

Asked by bjack53 21 hours ago

I accidentally installed malware and I can't find it anywhere, how do I remove it

I got a popup tab with a very dated UI about an urgent Firefox update involving a flash player. It told me to click allow installation or something like that I don't reme… (read more)

I got a popup tab with a very dated UI about an urgent Firefox update involving a flash player. It told me to click allow installation or something like that I don't remember exactly. Once I clicked the allow button there was a popup and a green arrow pointing to the popup in the top right. I clicked it and it said to click "add" next. I realized this is probably a scam and did not add it. I'm assuming that add was referring to something about extensions or plugins but I checked those and there wasn't anything I already knew I had. I did a virus scan and it got nothing. The popup appeared alongside a Minecraft Skindex download. I did some research and learned it is malware and comes in many different forms. The add popup referenced something called auto ads off. Did I stop the malware by not clicking add and if not how do I remove it.

Asked by Sasha Madsen 1 day ago

Last reply by jscher2000 - Support Volunteer 1 day ago

Dissapeared video and call function in facebook

After facebook messenger upgraded their security chat with end to end encryption call/video is not possible in firefox. Call/video buttons even disappeared. However i can… (read more)

After facebook messenger upgraded their security chat with end to end encryption call/video is not possible in firefox. Call/video buttons even disappeared. However i can call from microsoft edge web browser for example. Is this some kind of bug with mozilla? Anyone have experienced this too?

Asked by tomuksaso 1 day ago

Unable to connect to mozila website using firefox

Hi, I am unable to connect to mozilla website using firefox. It works fine on other browsers, but i get an "we're having trouble finding that site" error. I am able to … (read more)

Hi,

I am unable to connect to mozilla website using firefox. It works fine on other browsers, but i get an "we're having trouble finding that site" error. I am able to open other sites on firefox.

Asked by Fábio Andrade 1 day ago

Last reply by cor-el 1 day ago

Microsoft 365 cannot login via Mozila while there is no problem with edge

Dear Sir/Madam I have set up a new Microsoft Surface pro 7 with fresh Win11 23h2 and office installation. The latest Firefox 122.0.1 has been downloaded. Problem: Whe… (read more)

Dear Sir/Madam

I have set up a new Microsoft Surface pro 7 with fresh Win11 23h2 and office installation.

The latest Firefox 122.0.1 has been downloaded.

Problem:

When i sign in to my Microsoft 365 account for the first time everything goes smooth and get all authentication steps.

BUT

1. I never reach the Microsoft 365 page and return back to Microsoft log in page

"https://www.office.com/?trysignin=0"

2. if I insist in Trying I get in a loop and i get the error message "AADSTS50196 authentication error,"

3. I have tried to clean Cookies cash. The only difference now is that i do not get in that indefinite loop but i have to reenter the sign in credentials and again reach the log in screen.

4. I have entered the office.com, Microsoft.com, hotmail.com as trusted sites but problem same

5. No issues in that particular Surface pro to sign in Microsoft 365 site via edge

6. No issues to sign in Microsoft 365 in my other computers via Mozila. It happens to that particular surface new installation

Any help/Troubleshooting will be appreciated

Asked by almyroudis 1 day ago

Last reply by jonzn4SUSE 1 day ago

NO Options in menu.

Over and over, when trying to get help from firefox, I am told to go to Options in the three bar menu. There is NO options on the menu. Using Windows 10 pro All programs… (read more)

Over and over, when trying to get help from firefox, I am told to go to Options in the three bar menu. There is NO options on the menu. Using Windows 10 pro All programs updated. NEVER had "Options" on the Firefox menu - NEVER!!! Told to go to General and turn off Hardware acceleration. NO SUCH choice exists in the General heading under the Settings.

What Universe am I in?????

Asked by fryque 2 days ago

Last reply by James 1 day ago

Redirecting problem

I have Ooma as my phone provider. I can't get into Ooma's login site because I get this message at every try: "The page isn't redirecting properly" I occasionally get … (read more)

I have Ooma as my phone provider. I can't get into Ooma's login site because I get this message at every try:

"The page isn't redirecting properly"

I occasionally get this message when opening Firefox, but a retry always works. Not when trying to get into my Ooma account. And yet it works without any problem on Safari. I would prefer to use Firefox.

Asked by mksfca 2 days ago

Last reply by cor-el 2 days ago

  • Locked

Cannot open attachement of PDF files

I have to create a new question because when I try to reply to the answers I received the system comes up with an error page. My version of Firefox is 120.0.1 and has b… (read more)

I have to create a new question because when I try to reply to the answers I received the system comes up with an error page.

My version of Firefox is 120.0.1 and has been downloaded from the Mozilla website.

The problems occurs with all PDF file both local and from the internet.

The attachments are highlighted in blue in t he opened PDF file but cannot be opened. There is no way to click on the attachments.

Attached is a screen shot of one PDF file because I cannot attached the PDF file itself

Asked by berygan 2 days ago

Last reply by cor-el 2 days ago

Scrolling is jittery in Firfox, but not other browsers

When I scroll up or down on the touchpad in firefox, it is like I scroll past a certain threshold, and it then sends a "scroll up" or "scroll down" command. When I do th… (read more)

When I scroll up or down on the touchpad in firefox, it is like I scroll past a certain threshold, and it then sends a "scroll up" or "scroll down" command.

When I do this is Chromium, it's like I'm moving the website with my fingers. Similar to how it would be on a touch screen. In other browsers, the scrolling is not discrete, but continuous.

I love firefox, but this is driving me mad when I'm browsing. Is there any fix for this?

Asked by L M 2 days ago

Last reply by TyDraniu 2 days ago

Warning: Potential Security Risk Ahead

My computer isa Dell al in one, with With Windows 10, everything is UP TO DATE. I have Malewarebytes & Microsofts security prograams installed and appear to work. Tha… (read more)

My computer isa Dell al in one, with With Windows 10, everything is UP TO DATE. I have Malewarebytes & Microsofts security prograams installed and appear to work. That said when I opem Firefox browswe, then go to either my compuserve ot gmail accont to write emails, I constantly get this message which is VERY FRUSTRATING!!!! Any suggestions??? ThankYou

QUOTE "Warning: Potential Security Risk Ahead

Firefox detected a potential security threat and did not continue to webmail.cs.com. If you visit this site, attackers could try to steal information like your passwords, emails, or credit card details.

What can you do about it?

The issue is most likely with the website, and there is nothing you can do to resolve it. You can notify the website’s administrator about the problem."

Asked by Joe Boyer 2 days ago

Last reply by cor-el 2 days ago

Can't pin certain extensions?

So, there's an extension I want to pin, right? It has no menu, meaning that it's grayed out usually. However, the website it's supposed to affect does not get affected. T… (read more)

So, there's an extension I want to pin, right? It has no menu, meaning that it's grayed out usually. However, the website it's supposed to affect does not get affected. That is, unless I were to refresh the site, then quickly move my mouse to the extensions menu, open it, and show the extension.

Asked by Elliot VanWormer 2 days ago

Last reply by jscher2000 - Support Volunteer 2 days ago

Zoho account credentials won't save properly

Hi there, I have been using Zoho CRM for 1 year, and for the last 6 months, there is no way I can correctly automatically log into my account with saved credentials. Th… (read more)

Hi there,

I have been using Zoho CRM for 1 year, and for the last 6 months, there is no way I can correctly automatically log into my account with saved credentials. Those have to be fully reenter each time. It just won't save my email, winch is the account name and Firefox seems not able to propose me the saved credential, even if it is saved correctly.

I've tried several ways to correct this, like deleting the credentials or deleting browser data, it just won't save my credential for quick login.

I have also reached the Zoho team, and they quickly recommend talking with Mozilla community/support to see if the problem was on their side.

See the attached file for a screen shot of the login page that load all the time.*

Can you please help me with it?

Thank you for your help and time,

Asked by jp.roy.72 2 days ago

Last reply by cor-el 2 days ago

Mozilla / Firefox Brand

I noticed the mozilla.org website has a new favicon. I feel like that sort of thing usually alludes to some forthcoming development. Hmm... My question is. Hmm? I wonde… (read more)

I noticed the mozilla.org website has a new favicon. I feel like that sort of thing usually alludes to some forthcoming development. Hmm...

My question is. Hmm? I wonder what's going on over at Mozilla.

Asked by centRe Web Design 2 days ago