Firefox Displaying Broken Characters

This recently happened on Firefox for my laptop and the characters are broken. I've tried re-installing and removing the files Application Support/Firefox, but the issue … (read more)

This recently happened on Firefox for my laptop and the characters are broken. I've tried re-installing and removing the files Application Support/Firefox, but the issue still persists. The language is set to English CA. Can anyone help with this please?

Device: Macbook Pro - M3 Chip - Sonoma 14.5

Asked by internetuser 3 hours ago

Last reply by internetuser 3 hours ago

  • Solved

Mobile bookmarks no longer appear in the Bookmarks menu in version 129

I just noticed after an update today that the Mobile menu entry (with bookmarks from my mobile Firefox instances) no longer appears in the browser's Bookmarks menu. I can… (read more)

I just noticed after an update today that the Mobile menu entry (with bookmarks from my mobile Firefox instances) no longer appears in the browser's Bookmarks menu. I can access them from the bookmark manager, but this change seems extraordinarily stupid and arbitrary and is a definite step backwards.

Asked by John Francis 1 month ago

Answered by cor-el 1 month ago

Restore bookmarks

I had to reset windows 11, all my files were kept ,including the history in firefox but the bookmarks of 10 years of work were deleted. I tried to restore it but there is… (read more)

I had to reset windows 11, all my files were kept ,including the history in firefox but the bookmarks of 10 years of work were deleted. I tried to restore it but there is no old version in my computer after the reset. iI am vey sad. please contact me in [email address] for help thank you

Asked by Li 55 19 hours ago

Last reply by Li 55 4 hours ago

Facebook games

I was playing a game on Facebook when the screen froze and then blanked out. Now when I try to access any games, I get the message that 'my browser does not support this… (read more)

I was playing a game on Facebook when the screen froze and then blanked out. Now when I try to access any games, I get the message that 'my browser does not support this feature'. Is this a Facebook problem and is there anything I can do to solve it - there is no point trying to contact Facebook. TIA

Asked by Aussiemim 1 day ago

Last reply by Waheed Ali 4 hours ago

Latest version and Bitwarden

Seems Bitwarden will not populate the information on sites we have bookmarked. Typically, logging into a site would show an entry for that site, clock and it populates th… (read more)

Seems Bitwarden will not populate the information on sites we have bookmarked. Typically, logging into a site would show an entry for that site, clock and it populates the ID and password.

Now it seems it will not populate and I have to copy and paste the information. Never had this issue before and it will work as usual on my iphone but not the desktop Mac

Asked by rkmarsh3 4 hours ago

Fanduel cannot verify my location on Firefox. It works fine with Chrome; the issue is with Firefox.

I am trying to use FanDuel Sportsbook. I have always used this successfully with Firefox. I just set up a new computer and installed Firefox and can no longer use FanDu… (read more)

I am trying to use FanDuel Sportsbook. I have always used this successfully with Firefox. I just set up a new computer and installed Firefox and can no longer use FanDuel. I can still do it on Chrome just fine, and I can use other betting sites on Firefox with ease. The issue, I assume, has to be with the security settings on the current version of Firefox that I just installed. I have reviewed the settings and nothing I do seems to have an impact.

Please let me know what might be preventing FanDuel from accessing my location.

Thanks.

Asked by mikebeckman2 4 hours ago

Login settings

I have installed Thunderbird on a new PC desktop running Windows 11, copied all the server settings from my Mac laptop that are working correctly, yet i keep getting an e… (read more)

I have installed Thunderbird on a new PC desktop running Windows 11, copied all the server settings from my Mac laptop that are working correctly, yet i keep getting an error message that "Thunderbird failed to find the settings for your email account". My ISP will not provide detect support for your client, a "third party provider". What do I need to do?

Asked by allpro1 5 hours ago

Last reply by allpro1 5 hours ago

Black screen on google maps

Hello! I have a problem with browsing google maps on firefox. It's not consistent, but most of the time, after a few seconds of browsing maps via google maps, entire map… (read more)

Hello! I have a problem with browsing google maps on firefox. It's not consistent, but most of the time, after a few seconds of browsing maps via google maps, entire map goes black. Page restart does not help. I tried modifying values of webGL via about:config. I tried assigning external GPU for firefox. I tried playing with hardware acceleration in FF settings. I tried also creating a new profile in my browser. Some of those things did not help. Some of them helped for some time and the issue came back. Ofc my FF is up 2 date. Im out of ideas here. And ofc on Chrome maps are working without issues. Does anyone have any idea what my be the problem here, or what I could do to resolve that, because switching into Chrome in 9 out of 10 cases when I need to use google maps is pretty annoying.

Asked by sawo17 5 hours ago

Firefox crashing with Google Meet

Hello, before today, I had no issues connecting to Google Meet with Firefox but today it suddenly keeps crashing as soon as I open it. I've submitted a crash report. I … (read more)

Hello, before today, I had no issues connecting to Google Meet with Firefox but today it suddenly keeps crashing as soon as I open it. I've submitted a crash report.

I know a similar thread was opened last year [https://support.mozilla.org/en-US/que.../1416832|here], but I searched my plugins and I don't have those two listed as the solution/answer, so my problem persists. I've attached a screenshot of my plugins.

If you can let me know what parts of the crash report to share I will also reply with that info because it's quite long otherwise.

Asked by writersramblings 5 hours ago

JPG attachments preview instead of just downloading

When I try to download an image attachment, it previews the image in the browser where I must right click to "save image as", then click the back button to get back into … (read more)

When I try to download an image attachment, it previews the image in the browser where I must right click to "save image as", then click the back button to get back into email. I do not have the option to tell firefox what to do with jpg files in my settings. I have attached a screen grab of my settings. I do not want to switch back to chrome, but since I download images very frequently due to work, I might have to. Please help me figure this out! Thanks for your time -Shawn

Asked by shawnkeller1 6 hours ago

Changing Firefox ESR 115.15 to 128.2

I've noticed that after a few months Firefox ESR will go from being one specific version to two different version tracks. Eventually the older track is removed and the ne… (read more)

I've noticed that after a few months Firefox ESR will go from being one specific version to two different version tracks. Eventually the older track is removed and the newer one is continued until it then splits. Can someone tell me why this happens and is there an easy way to swap over to the current track? I've included an attachment of what i'm talking about.

Asked by thomas.williams1156 2 weeks ago

Last reply by thomas.williams1156 6 hours ago

loss of sound in add on extension check4change

How do I get sound back on the add on extension "Check4change" ? it has always worked and then stopped one day. I have tried all the suggestions of reloading the ext… (read more)

How do I get sound back on the add on extension "Check4change" ? it has always worked and then stopped one day. I have tried all the suggestions of reloading the extension and even removed and reinstalled Firefox, it was no help. I have sound in Firefox, just not while using the check4change add on extension.

How do I recover sound while using the extension?

Asked by Steve Siegler 6 hours ago