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  • Archived

Cannot access www.amazon.com

I cannot access www.amazon.com via the desktop version of Firefox 136.06! I can access amazon.com using my Android phone version 136.02. Nothing in the Windows 10(64bit)… (read more)

I cannot access www.amazon.com via the desktop version of Firefox 136.06! I can access amazon.com using my Android phone version 136.02.

Nothing in the Windows 10(64bit) OS or the Firewall is set to Block Amazon and my VPN is not set to Block Amazon. I do not know when this issue began or which Firefox Update may have caused it. See the screen capture attached!

Edition Windows 10 Pro Version 22H2 Installed on ‎12/‎21/‎2020 OS build 19045.5679 Experience Windows Feature Experience Pack 1000.19061.1000.0

Asked by Paul 7 months ago

Last reply by jonzn4SUSE 7 months ago

Loss of all Firefox info on PC after windows update

After a windows update(W 10), I had to reinstall Firefox, but everything has disappeared! All links to apps, my files, Bookmarks etc. How can I get my Firefox details ba… (read more)

After a windows update(W 10), I had to reinstall Firefox, but everything has disappeared! All links to apps, my files, Bookmarks etc. How can I get my Firefox details back? Thanks for your help. Dave Neild

            • @b.com (Mod's note: email removed)

Asked by Dave Neild 5 months ago

Last reply by mattc 5 months ago

  • Archived

the sync or account button does not appear

Hello, after installing a new hard drive (the old one died and I couldn't recover the data), I reinstalled everything on my PC, except that a friend recommended installin… (read more)

Hello, after installing a new hard drive (the old one died and I couldn't recover the data), I reinstalled everything on my PC, except that a friend recommended installing Arium (Windows 10.8 LTS). It works fine, except that now I have no way of connecting my Mozilla account to Firefox to recover my passwords and other saved tabs.

I've searched a lot, tried several installations, and even installed a previous version of Firefox, but nothing works...

Do you know why? Is it because of Arium?

Thanks

Asked by julius.sax 6 months ago

Last reply by jonzn4SUSE 6 months ago

  • Archived

Alarm.com web site

For quite some time (months), the Alarm.com web page has not worked properly. I get the message "Oops...Something went wrong. Don't worry your system is fine; it's just… (read more)

For quite some time (months), the Alarm.com web page has not worked properly. I get the message "Oops...Something went wrong.

Don't worry your system is fine; it's just an internet thing."

Refresh does NOT solve the problem. Today I resorted to using Edge, and all worked well. It's clearly a Firefox problem. Can you tell me what's going on? Is there a fix? I'm disappointed that Firefox can't deal with a web page.

Asked by Altair 3750 11 months ago

Last reply by Muhammad Junaid 10 months ago

  • Solved
  • Archived

Does this have something to do with Firefox?

Every so often for the past few days this "unfinished" program window has appeared on my pc on top of a normal Firefox window (see attached png). Does this have something… (read more)

Every so often for the past few days this "unfinished" program window has appeared on my pc on top of a normal Firefox window (see attached png). Does this have something to do with Firefox? I think the same thing appears when I first open Firefox, then it gets "filled in" and appears as a normal Firefox window. I am running Firefox 133.0.3 (64-bit) on Windows 10 Pro Version 22H2 build 19045.5247 Windows Feature Experience Pack 1000.19060.1000.0.

Asked by Ron Zoscak 11 months ago

Answered by Ron Zoscak 10 months ago

  • Archived

Firefox blocking search by site

I would appreciate whatever help or suggestions someone may provide to an irksome problem that only happens in my preferred browser, Firefox. I've attached an image belo… (read more)

I would appreciate whatever help or suggestions someone may provide to an irksome problem that only happens in my preferred browser, Firefox. I've attached an image below of a page from a local grocery store. Like most stores these days, it is possible to search within that store and its web site for specific items and prices, etc. It works in at least two other browsers I've tried but not in Firefox so a setting, I'm guessing, has been changed within Firefox in the last few months (because this problem did not occur before then).

As you see in the image, I've inserted an item to find its price; and nothing happens. Before, on Firefox, and now with other browsers, I would get a display of all relevant products, prices, quantities, sales and discounts, etc.

What Firefox setting do I need to change so this information will show up again?

I have Firefox version 137.0.2 on this system running Windows 10 Version 22H2 (OS Build 19045.5737).

Sorry for my ignorance; and thanks again for whatever help anyone can offer.

Asked by Txasslm 7 months ago

Last reply by Txasslm 7 months ago

  • Archived

videos won't play in my course on THINKIFIC PROGRAM for teachers

My account on thinkific is cookingasmedicine.thinkific.com When I go to the "course" and click on a video whether in my class or one I am taking, the videos will NOT play… (read more)

My account on thinkific is cookingasmedicine.thinkific.com When I go to the "course" and click on a video whether in my class or one I am taking, the videos will NOT play. I have been talking with Thinkific and we've gone through all the videos of yours and theirs - the settings, checked my updates and nothing works. I have no trouble on my laptop or my Iphone using firefox on laptop just on my desktop LENOVO.

I checked my set up that is on the laptop and made it exactly the same on my desktop but STILL to no avail. The videos will simply NOT play!

Would you please help me?

I have Windows 10 and currently have auto updates so I am up to date with your updates. I just can't imagine what it could be that's stopping the videos from playing? They played perfectly for three years! I have not put any new apps or programs on my computer either.

Thank you, Claire

Asked by Tazz 11 months ago

Last reply by jonzn4SUSE 11 months ago

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  • Archived

cant see typing on utube

hello last few days this started.... been in dark mode for years now,,,, on utube trying to add a comment,,, the typing is blacked out so i cant see it until after its po… (read more)

hello last few days this started.... been in dark mode for years now,,,, on utube trying to add a comment,,, the typing is blacked out so i cant see it until after its posted .. i can search on utube as the text comes out white ,, just while making a comment it is black on black and cant see what i am typing ,,, the comment when posted shows up as white on black .. hope thats easy to fix lol thanks mike

Asked by SuMo Bot 11 months ago

Last reply by SuMo Bot 11 months ago

  • Archived

Flickr wont load

Since yesterday Flickr will not load and comes up with the following error message The page isn’t redirecting properly Firefox has detected that the server is redirecti… (read more)

Since yesterday Flickr will not load and comes up with the following error message

The page isn’t redirecting properly

Firefox has detected that the server is redirecting the request for this address in a way that will never complete.

It does work if I open it in a private window.

I am running the latest version of Win 10 and Firefox Thank you for any help

Asked by Mitch 8 months ago

Last reply by jonzn4SUSE 8 months ago

  • Archived

windows 10

I have windows 10 installed on my computer but firefox thinks its windows 8 and I dont get the 136 update, Im stuck at 115esr. many of my account websites are unavailable… (read more)

I have windows 10 installed on my computer but firefox thinks its windows 8 and I dont get the 136 update, Im stuck at 115esr. many of my account websites are unavailable. What can I do? any help would be appreciated.

Thank you Tim

Asked by tlucchesi58 7 months ago

Last reply by TyDraniu 7 months ago

  • Solved

Firefox compatibility with PPT

When I try to create a new presentation in PowerPoint I get the message that the browser is not compatible. When I click for support it says it should be compatible. Runn… (read more)

When I try to create a new presentation in PowerPoint I get the message that the browser is not compatible. When I click for support it says it should be compatible. Running Windows 10. PPT and Firefox are up to date.

Asked by garyfifield 2 months ago

Answered by jonzn4SUSE 2 months ago

  • Archived

Have stopped getting some mails recently

I am not getting some mails and my complaint has resulted in the following reply : - using a VPN/anonymous proxy; - some settings on your device/browser flagged for … (read more)

I am not getting some mails and my complaint has resulted in the following reply : - using a VPN/anonymous proxy; - some settings on your device/browser flagged for being inconsistent with your country of residence; - your IP address being flagged as a threat by the IP databases we use.

While we regret the inconvenience caused, our system is designed in such a manner that it will not generally allow these attempts, as these flags are associated with a high possibility of fraud. In order for you to be able to properly use your Toluna account, we strongly recommend that you review your internet connection, as well as your device/browser's settings, and ensure that all details match your country of residence so this will not happen going forward.

You can check the details of your connection at any time via any free IP checking tools that can be found online. Is there something wrong with my browser?

Asked by narnal 1 year ago

Last reply by cor-el 1 year ago