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Add-On Support

When I click on Add-On Support it says Page Not Found. That's pretty basic. Screenshot attached. This is not a button/link for a specific add-on, it's for Firefox as a… (read more)

When I click on Add-On Support it says Page Not Found. That's pretty basic. Screenshot attached. This is not a button/link for a specific add-on, it's for Firefox as a whole.

Additionally, when I use LastPass, the LastPass icon does not appear anywhere I can access it, which is a basic feature that works properly in Chrome. I use this add-on multiple times per day which makes it very difficult to use Firefox as my main browser because I can't do 2-clicks to get to my passwords, I have to go to lastpass.com and login to their website, even though the add-on is installed.

Asked by Mike Sarabia 5 days ago

Browser no longer asking for primary password

This started a few weeks ago. I thought it might have been because I synced the passwords with other devices. I reverted it back. When in about:logins, I click on the l… (read more)

This started a few weeks ago. I thought it might have been because I synced the passwords with other devices. I reverted it back.

When in about:logins, I click on the log in button but nothing happens.

Asked by l s p 2 months ago

Last reply by cor-el 2 months ago

little window in right lower corner

I've recently had a little video window appear in the bottom right corner of my browser screen. I can't find any control link to eliminate it other than closing it manua… (read more)

I've recently had a little video window appear in the bottom right corner of my browser screen. I can't find any control link to eliminate it other than closing it manually every time it appears. Where did it come from and how do I get rid of it?

Asked by weary 2 months ago

Last reply by zeroknight 2 months ago

Is it normal for bookmarks to take this long to load on startup?

I am using the latest version of firefox nightly. I notice this on another PC that shares the same profile. However one of my PCs doesn't take this long and it uses the… (read more)

I am using the latest version of firefox nightly. I notice this on another PC that shares the same profile. However one of my PCs doesn't take this long and it uses the same profile as well. It also seems that the pinned tabs are not loading correctly because I get errors with those pages too.

https://imgur.com/a/6IIyTJc

Asked by gsrgtrdg4565653 2 months ago

IT LOGOUT ALL MY ACCOUNTS AGAIN AND AGAIN

WHY IT LOGGED OUT ALL MY ACCOUNTS FROM TABS WHEN EVER I CLOSE MY BROWSER, I HAVE TO RE-LOGIN AGAIN AND AGAIN, WHICH IS SO SO FRUSTRATING..................................… (read more)

WHY IT LOGGED OUT ALL MY ACCOUNTS FROM TABS WHEN EVER I CLOSE MY BROWSER, I HAVE TO RE-LOGIN AGAIN AND AGAIN, WHICH IS SO SO FRUSTRATING..................................

Asked by Umair Ali 2 months ago

Last reply by cor-el 2 months ago

  • Solved

Password security

OK - I must be missing something. On my previous browser, Opera, if I wanted to see details of my passwords then I needed to put in the computer password, so keeping them… (read more)

OK - I must be missing something. On my previous browser, Opera, if I wanted to see details of my passwords then I needed to put in the computer password, so keeping them quite secure. However, Firefox seems to let anyone using the browser to access the full details of all my passwords, even offering to copy them! This has to be the most insecure approach possible - surely this can't be correct, can it?

Asked by Ian Smith 5 days ago

Answered by cor-el 5 days ago

why this site load slow only in Firefox but not in others

I am a web developer and working on speed optimization for a food blog site" Menudale" and I have done all checks for speed of loading but it only shows a slow speed load… (read more)

I am a web developer and working on speed optimization for a food blog site" Menudale" and I have done all checks for speed of loading but it only shows a slow speed loading in Firefox however I have optimized all its food recipes photos and videos including all food content in it but not found mistake.

Asked by David atlass 5 days ago

SIGN_IN ID

My sign-in ID is aaaan email that has been cancelled. As long as they don't asl me to retrieve any codes oranything it works of course. If anything is sent to that email … (read more)

My sign-in ID is aaaan email that has been cancelled. As long as they don't asl me to retrieve any codes oranything it works of course. If anything is sent to that email I can not retrieve it. Usually kepping me out of Fire fox. I need to see if amyonr know how to change your sign-in ID>

Thanks Paul

Asked by Paul Ellis 2 months ago

unable to access new version for uptime robot

Hello, We would like to report on unable to access for the new version. Email : it.services@bestinet.com.my Above email is given that we can only access for the… (read more)

Hello,

We would like to report on unable to access for the new version.

Email : it.services@bestinet.com.my

Above email is given that we can only access for the old version but unable access to new version.

Is the issues relate with the cookies or enhanced tracking protection?

Kindly advise regarding this matter.

Your assistance to remediate this matter is highly regarded and appreciated.

Thank You

Asked by izzati.razali 5 days ago

Browse in Offline Mode

I know I can set Firefox to offline mode by pressing Alt on my keyboard and choosing "Work Offline" from the file menu. However, the browser doesn't actually seem to show… (read more)

I know I can set Firefox to offline mode by pressing Alt on my keyboard and choosing "Work Offline" from the file menu. However, the browser doesn't actually seem to show me cached versions of sites after I do this. Instead, every site — even sites I visited literal moments before switching to Offline mode — shows me the same "Firefox is currently in offline mode and can’t browse the Web" message, and invites me to "Try Again" to go online. But I don't want to go online. I want to see the version of the site that, I hope, at least if Firefox behaves as I'd expect it to be have, is already saved in my computer's cache. How can I achieve this?

Asked by mykyta.p 1 week ago

Firefox will not open

Please help me figure out what is keeping Firefox from opening. I have reinstalled it and it worked yesterday but today after restarting my computer, it will not open. … (read more)

Please help me figure out what is keeping Firefox from opening. I have reinstalled it and it worked yesterday but today after restarting my computer, it will not open.

Asked by ajm220 5 days ago

Large search window

Good afternoon. Tell me how to make sure that when I click on the url bar, a large search window does not open, and all search options are located below the search bar it… (read more)

Good afternoon. Tell me how to make sure that when I click on the url bar, a large search window does not open, and all search options are located below the search bar itself

Asked by art1st 5 days ago

Account disconnected

How do I get my Firefox browser account reconnected?. I've tried several re-installs (of Firefox) and now I've lost all my data, plus get a "Account disconnected" message… (read more)

How do I get my Firefox browser account reconnected?. I've tried several re-installs (of Firefox) and now I've lost all my data, plus get a "Account disconnected" message; showing my correct email adress.

Any help greatly appreciated. I used to sync to my mobile, is there a way I can get my data back from maybe there; after I get the account reconnected please?

Asked by Noel Brettoner 5 days ago

Firefox is already running but is not responding

Twice, I have tried the following sequence: 1. Manually close browser 2. Closed Firefox in Task Manager 3. Refresh Firefox 4. Uninstall parent.lock and .parentlock files… (read more)

Twice, I have tried the following sequence:

1. Manually close browser 2. Closed Firefox in Task Manager 3. Refresh Firefox 4. Uninstall parent.lock and .parentlock files 5. Reinstall Firefox

Also observed several iterations of Firefox running simultaneously and using significant CPU and Memory resources.

This "Firefox is already running but is not responding" has gotten out-of-hand and I have switched back to MS Edge until Mozilla fixes their problem.

Asked by prag 5 days ago

Firefox Kiosk does not appear when I log in but does when I start it manually from the GNOME x-terminal

I have Ubuntu 22.04 (on a Dell Optiplex 3000) with a minimal installation. I downloaded Firefox 125, removed the SNAP Firefox and installed this Firefox with no issue. I… (read more)

I have Ubuntu 22.04 (on a Dell Optiplex 3000) with a minimal installation. I downloaded Firefox 125, removed the SNAP Firefox and installed this Firefox with no issue. I can run "firefox --kiosk" and Firefox runs in kiosk mode with no issue.

I have made some changes in the "about:config" part of Firefox. I have also made some changes to the Ubuntu keyboard shortcut list. There is only one user created on this system and I have configured Ubuntu to login this user automatically upon reboot.

However, if I setup Firefox --kiosk to start automatically (I use the gnome-session-properties application to achieve this) and then reboot, Firefox does run, but it does not appear on the screen. If I enter the "switch windows" keyboard shortcut (ALT-TAB), the Firefox kiosk appears.

So, is this something I can fix by changing the Firefox configuration, or is it an Ubuntu configuration change. If so, can anyone tell me what I should do, or have an idea how to debug this?

Asked by srednausab 2 months ago

Addons Not Syncing between Desktop and Laptop

Hello: I have installed and enabled sync under the same Mozilla account on my desktop and laptop. The only thing that seems NOT to sync between them is my add-ons. There… (read more)

Hello:

I have installed and enabled sync under the same Mozilla account on my desktop and laptop. The only thing that seems NOT to sync between them is my add-ons. There was no sync error log when I checked. I have already tried logging out and logging back into my Mozilla account on both computers, turning off my antivirus real-time protection, double-checking my sync settings, and restarting both my computers.

This issue is beyond frustrating. Does anybody have any additional suggestions to save my sanity by correcting this issue? I would appreciate any assistance that is provided! Thank you!

Respectfully, Jeffrey

Asked by JRL1156 2 months ago

Last reply by cor-el 2 months ago