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Display of Google Sheets fails

Version 128.0.3 (64-bit) What’s new Mozilla Firefox for Linux Mint When I visit a page which contains a Google Doc spreadsheet or try to open a Google Spreadsheet the pa… (read more)

Version 128.0.3 (64-bit) What’s new Mozilla Firefox for Linux Mint

When I visit a page which contains a Google Doc spreadsheet or try to open a Google Spreadsheet the page often fails to render properly and what I see is my desktop background instead of the Google doc element or Google doc sheet. Please see attached. This has been happening for ages and I resorted back to Chrome for such pages but now I'd like to see if it can be resolved.

Asked by GusGF 1 month ago

Last reply by GusGF 1 month ago

  • Solved

Firefox freezing

Hi, I'm using Linux Mint 22, Firefox 129.0 (64-bit). Browser is hanging after approximately 4 hours. Not sure if this is a Firefox issue, but this is where I'm starting t… (read more)

Hi, I'm using Linux Mint 22, Firefox 129.0 (64-bit). Browser is hanging after approximately 4 hours. Not sure if this is a Firefox issue, but this is where I'm starting the troubleshooting process. My suspects are (1) the browser, (2) NVIDIA drivers (3) the new Linux Mint kernel or possibly (4) a mix of the above. This was a fresh install with default options on (Wilma). Using the latest graphics drivers for GeForceRTX 2060, driver version 555.58.02, went down to native drivers, no change. Honestly, this one has me baffled. Been troubleshooting this for 3 days. It feels like a memory leak. Nothing on the crash reports. First, browser will hang, then mouse and keyboard. Hard reboot is the only option. Any help would be appreciated.

Asked by Proto Plasma 1 month ago

Answered by Proto Plasma 1 month ago

  • Solved

Opening .ica files in Firefox with Citrix Workspace app

I need to connect to my employers Citrix portal tot start a Citrix session for my daily job. The problem is that when try to login using my credentials nothing happens ex… (read more)

I need to connect to my employers Citrix portal tot start a Citrix session for my daily job. The problem is that when try to login using my credentials nothing happens except for the loading icon of Firefox that keeps "spinning" (see image).

When I do the same in another browser, like Chromium for example, everything works fine.

I already tried the following steps:

- Installing an older version of the Citrix Workspace app - Reinstalling Firefox - Disabling the blocking extensions

I am using the following versions of components:

OS: Linux Mint Vanessa 21 Citrix Workspace app: 24.5.0.76 Firefox: 129.0

Other colleagues report the same issues when using Firefox whether in Windows of Linux.

Any help would be much appreciated?

Asked by jose.fachado 1 month ago

Answered by jonzn4SUSE 4 weeks ago

  • Archived

will not print

Hello running fire fox on linux mint 21. When i print anything from browser says printing and then print complete but nothing comes out of printer. All other browsers wil… (read more)

Hello running fire fox on linux mint 21. When i print anything from browser says printing and then print complete but nothing comes out of printer. All other browsers will work except fire fox. how can this be fixed. thanks

Asked by mgar75 1 year ago

Last reply by jonzn4SUSE 1 year ago

PDF are often rendered unreadable, with desktop background showing through (screenshot attached)

I often run into issues with PDFs in Firefox Linux. They either appear totally blank (typically after suspend/restore), or they appear with the desktop background showing… (read more)

I often run into issues with PDFs in Firefox Linux. They either appear totally blank (typically after suspend/restore), or they appear with the desktop background showing through (as in the attached screenshot).

Hard refreshing the page doesn't change anything, opening a new tab and opening the PDF again doesn't change anything, opening a new window and loading the PDF doesn't change anything.

The screenshot is with this PDF: https://www.sgsw.ch/home/strom/_jcr_content/Par/sgsw_accordion_list_1838160259/AccordionListPar/sgsw_accordion_12353/AccordionPar/sgsw_downloadlist/DownloadListPar/sgsw_download_1049323524.ocFile/2023-08-31%20Mitteilung%20Elcom%20Erh%C3%B6hung%20Elektrizit%C3%A4tspreise%20f%C3%BCr%20das%20Jahr%202024.pdf

It renders correctly in Chromium.

Firefox 126.0 using the recommended performance settings on Mint 21.3, nvidia quadro p620 using the official nvidia drivers v535.171.04-0ubuntu0.22.04.1

Asked by c+ff 4 months ago

Last reply by c+ff 2 months ago

  • Archived

Firefox takes ~1 minute to load pages after window appears. (Again)

Whenever I open Firefox, the window will appear shortly after, but it will take around a minute for websites to load. This applies to both tabs from older sessions an… (read more)

Whenever I open Firefox, the window will appear shortly after, but it will take around a minute for websites to load.

  • This applies to both tabs from older sessions and opening new tabs.
  • It doesn't matter whether I've just booted up, or if I've been running for half an hour.
  • I've tried disabling all extensions, but that hasn't fixed anything.
  • This doesn't happen when running Firefox on Windows 10
  • I've tried both the system package and mozilla.org version

I am running Linux Mint 21.1 Cinnamon on my Gaming Laptop. Specs shouldn't be an issue. Am happy to share any system info necessary. ANY HELP WOULD BE MUCH APPRECIATED!

Asked by logangbentley 1 year ago

Last reply by jonzn4SUSE 1 year ago

  • Archived

Automatic copy and paste

I've had a problem where things I 'haven't copied are being copied and pasted. Sometimes pasted in the correct place. For instance, I review my password manager to vie… (read more)

I've had a problem where things I 'haven't copied are being copied and pasted. Sometimes pasted in the correct place. For instance, I review my password manager to view a date, return to a webpage and start typing the date I viewed and it is automatically pasted into the date field while I'm typing the date!!! How, if at all is this possible?

Asked by michaelanthony-44 1 year ago

Last reply by cor-el 1 year ago

Mouse input fails and does not recover upon opening secondary window

Version 126.0 (64 bit) Mozilla Firefox for Linux Mint mint-001 - 1.0 I use a wireless keyboard and mouse via a USB connector. History - I have had to reboot to clear the… (read more)

Version 126.0 (64 bit) Mozilla Firefox for Linux Mint mint-001 - 1.0

I use a wireless keyboard and mouse via a USB connector. History - I have had to reboot to clear the mouse interface error when it occurs for many months. I've had a open issue in the linux mint forums as I thought it may be a driver issue. Things worked tolerable until 5-29-2024 as my wireless mouse has been deactivated. I opened a second window(tab) in a new window and my wireless mouse permanently no longer works. It was quite startling. The wireless keyboard is fine. A wired USB mouse works. My HP laptop mousepad works. However, once the error occurs mouse clicks are no longer responded to and the active area remains the partial window where the mouse was last active. Currently the mouse cursor does not respond to movement inputs from the wireless mouse, so seriously worse.

Have the mouse settings or driver have been tampered with?

Asked by drersatz 4 months ago

Last reply by drersatz 4 months ago

Unable to connect to a certain Radio station - playback error

Hello, I am on a LinuxMint machine (21.2 - Cinnamon), using Firefox for LinuxMint 001-1.0 - 127.0(?) When trying to access https://onlineradiobox.com/us/draculascastle/… (read more)

Hello,

I am on a LinuxMint machine (21.2 - Cinnamon), using Firefox for LinuxMint 001-1.0 - 127.0(?)

When trying to access https://onlineradiobox.com/us/draculascastle/, Firefox reports a playback error. Chromium is opening it with no problems.

Firefox is also opening other stations on the onlineradiobox, without a problem. Tried all kinds of setting changes to no avail.

Can you please HELP?

Thank you for your time.

Val R

Asked by rosval 3 months ago

Last reply by jonzn4SUSE 3 months ago

Firefox asks for password on startup after recent update

Hi! After a routine update today to Mozilla Firefox 127.0 for Linux Mint, Firefox is asking for my master password before letting me continue. Sync does not appear to be … (read more)

Hi! After a routine update today to Mozilla Firefox 127.0 for Linux Mint, Firefox is asking for my master password before letting me continue. Sync does not appear to be enabled.

I'd really rather it didn't do this, because my password manager is now always open and accessible. Previously, the master password request was only triggered when I came on a site that needed a password.

Anything I can do to fix this?

Thanks for any pointers!

Asked by A App 4 months ago

Last reply by A App 4 months ago

  • Solved
  • Archived

Firefox Bookmarks toolbar disappears as soon as any website selected

This issue has arisen on Firefox for Linux Mint (my current version is 123.0 (64bit)). I like Firefox, and I like its bookmarks toolbar, and have used it for many years,… (read more)

This issue has arisen on Firefox for Linux Mint (my current version is 123.0 (64bit)). I like Firefox, and I like its bookmarks toolbar, and have used it for many years, but there seems to be a new bug introduced today:- The bookmarks toolbar is present and correct when I start Firefox, but now it disappears as soon as I select any bookmark, or if I enter any web address or if I open a new tab. The [View >Toolbars > Bookmarks Toolbar > Alway Show] option is already selected, but the toolbar is no longer visible. If I click on it again, the bookmarks toolbar reappears (or I can restart Firefox, and this will also restore the toolbar). But the toolbar now disappears as soon as I use the browser in any way, and so is currently not really of practical use, as it needs constant restoring. Hope you can help resolve this. Many thanks in advance

Asked by pxr1377 7 months ago

Answered by cor-el 7 months ago

  • Archived

Firefox pdf edit

Hi my OS Linux mint. 20 Running FF 106.0.1 The problem i have is editing large pdf ie multiple pages. I seem to be able to modify 1 page and that saves just fine. But i… (read more)

Hi my OS Linux mint. 20 Running FF 106.0.1 The problem i have is editing large pdf ie multiple pages. I seem to be able to modify 1 page and that saves just fine. But if i try and modify multiple pages of the same pdf no changes get saved.

I also tried print to pdf and that came back with errors. I ended up having to split the pdf into separate pages and do each page individually and then re merge them

Any suggestions please

Asked by antcj 1 year ago

Last reply by jonzn4SUSE 1 year ago

  • Solved

Bing Maps causes firefox to crash

When I open Firefox and call up bing maps , it starts to load the page , then Firefox crashes . Has been doing this for several firefox versions . Looking at the crash r… (read more)

When I open Firefox and call up bing maps , it starts to load the page , then Firefox crashes . Has been doing this for several firefox versions . Looking at the crash report , I always get "The debug symbols are missing for firefox. Please install firefox-dbg." but I can't find firefox-dbg to load

Asked by jones2347 4 months ago

Answered by jones2347 4 months ago

  • Archived

Is ff123 unstable?

With first boot after installing ff223, my HP laptop failed, insisting internal had does not exist. Internal had is 1/2 gig, external had is 2 gig, but completely ignore… (read more)

With first boot after installing ff223, my HP laptop failed, insisting internal had does not exist. Internal had is 1/2 gig, external had is 2 gig, but completely ignored now. No thumb drive or alternate device recognized. Laptop has Linux Mint 64 but.

Asked by cmdr.ronald 7 months ago

Last reply by jonzn4SUSE 7 months ago

  • Archived

Problem downloading anything in Firefox (Linux Mint 21 - System Package/Flatpak)

Hello everyone. Well, I've been using Firefox for a few months, maybe a semester now, I don't remember. But the point is that since yesterday I have been facing a seriou… (read more)

Hello everyone. Well, I've been using Firefox for a few months, maybe a semester now, I don't remember. But the point is that since yesterday I have been facing a serious problem of not being able to download any type of file (MP4, PDF, .JSON, ISO, etc.). I've already used the troubleshooting mode and I've also restarted my laptop, but it didn't help. I've also gone to the advanced settings (see 'about:config > browser.download') and reset/deleted the data for each command but the problem still persists.

What happens is the following: I click to download the file in question, however, nothing happens other than the page loading that commonly occurs when downloading something. Still, the file does not appear in the downloads tab and there is not even the option to choose where to save the file (e.g. Downloads folder, Documents folder). The download simply appears to have failed.

Exactly, it 'appears', because today I discovered that all my downloads were being directed without my permission/action to the 'downloads' folder (And that's not where I want them to go). The problem would be smaller if only this happened, as I would then just get the files downloaded there and then change to the desired folder, thus trying to move forward despite the problem. But the downloaded files themselves are not operational, they have the icon when a file is still downloading, in addition to not having a name, everything being just a cluster of codes.

In the end, there are files, large and small, that have no use and that I don't even have control over where to direct them. Which is still a huge problem because I still technically can't download anything from the browser. Please, I really need your help on how to resolve this problem.

Note: Also, when I close and open the browser, the first download I try appears in the downloads tab, but it fails instantly and cannot be resumed, making it an eternal failure.

Asked by Tragoudo 9 months ago

Last reply by jonzn4SUSE 9 months ago

  • Solved
  • Archived

Unable to Access FlightRadar24 web site due to issue with WebGL

Since this week I have been unable to access flightradar24 web site due to a problem with WebGL. It tells me that I need a compatible browser e.g. Firefox I am running L… (read more)

Since this week I have been unable to access flightradar24 web site due to a problem with WebGL. It tells me that I need a compatible browser e.g. Firefox

I am running Linux Mint 21.3 Cinnamon on and I7 processor with a NVIDIA Corporation GK208B [GeForce GT 710] graphics card.

I have edited the about:config file as follows:

webgl.force_enabled TRUE

but noted a collection of failed messages as shown on the attached screen shot.

This web site is still accessible using chromium on the same computer, suggesting that there isn't a hardware problem.

Thanks

Howard

Asked by h.brissenden 7 months ago

Answered by h.brissenden 7 months ago

  • Archived

Youtube streaming video freezes, but audio still going ok

Hi, I watch specific streaming live show on YouTube every week. Unfortunately, I always have to play it in non-Firefox browser, because the video freezes every couple min… (read more)

Hi, I watch specific streaming live show on YouTube every week. Unfortunately, I always have to play it in non-Firefox browser, because the video freezes every couple minutes, while audio track is still playing in the background. Based on the comments from the stream chat, other people have this issue too. Why? How to fix it? It is annoying. Internet connection is ok. Other browsers no issue. OS Linux Mint 20 Ulyana 64-bit Kernel Linux 5.4.0-172-generic x86_64 MATE 1.24.0 Mozilla Firefox 123.0 (64-bit)

Asked by ondrej123 7 months ago

Last reply by zeroknight 6 months ago

  • Archived

Still can not stream fox news with Firefox, yet Chrome works great.

Still can not stream fox news, and Chrome still is working great streaming Fox News... Streaming starts and stops, rewinds to scenes previously displayed, jumps to new … (read more)

Still can not stream fox news, and Chrome still is working great streaming Fox News...

Streaming starts and stops, rewinds to scenes previously displayed, jumps to new timelines,

then comes up with a window saying ,,, Looks like a loading issue, try again later,,,,,

well I have been "trying again" for six months....

I have reported this several times  !

I am using Firefox on a Linux Mint system

I am almost ready to switch to Chrome as you all don't seem to pay attention to problems !!!

Asked by anne82 7 months ago

Last reply by anne82 7 months ago

  • Archived

Firefox on Linux- Forward mouse button works, but back button does not

I'm running firefox 124.0.2 on Linux Mint and am having the most bizarre issue. I've got a logitech M560 mouse, and when I press the mouse button for Forward it functions… (read more)

I'm running firefox 124.0.2 on Linux Mint and am having the most bizarre issue. I've got a logitech M560 mouse, and when I press the mouse button for Forward it functions normally. However when I press the mouse button for Back, Firefox ignores it.

I've already confirmed that the OS is registering the button click as 'Back' using Input-Remapper, and the extra mouse buttons are enabled in the Firefox configuration. I've also used the mouse on another PC with no issues so this one is kind of boggling the mind.

Asked by tom_mcdermott 6 months ago

Last reply by jonzn4SUSE 6 months ago

  • Solved
  • Archived

Arrow keys not working like normal

Twice in the past 2-3 weeks I have had to restart the computer, Linux Mint 21.2 Firefox 124(when updated in the past couple of days), due to the mouse freezing up and not… (read more)

Twice in the past 2-3 weeks I have had to restart the computer, Linux Mint 21.2 Firefox 124(when updated in the past couple of days), due to the mouse freezing up and not being able to move the mouse on the screen. That's not the current problem, but it might help direct things to the final solution.

After the most recent reboot last night now I'm having a rather problem. The up/down arrow keys are no longer scroll me up and down a webpage like they always have in the past. Instead of doing smooth scrolling like they always use to, now they are scrolling me up and down the links on a web page. For example, if I were to be on youtube it would first want to scroll me down the left side links before taking me through each and every video link, when the page goes to load in more videos than it wants to go back and scroll me down the left side links again. It acts like it is taking me through the html code, line by line, instead of scrolling me smoothly down the webpage. The only way I can scroll smoothly down the webpage is to use the mouse on the scrollbar on the right side. It does this both in normal mode and in Troubleshooting Mode.

I have checked and beret scrolling is false as well as beret_shortcut. Use autoscrolling, use smooth scrolling, show scrollbars and always underline links are all clicked on. Always use the cursor keys to navigate within pages is unclicked. I have tried different changes between clicking on and unclicking those options with no change being noticed.

How can I get this back to the way it used to run?

Asked by nayrdrofwarc 6 months ago

Answered by nayrdrofwarc 6 months ago