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  • Archived

Bing Commonderes Firefox

I have set Firefox as my default homepage and browser, however whenever I do a search or try to go to a website, Firefox starts to load it and then the screen flickers fo… (read more)

I have set Firefox as my default homepage and browser, however whenever I do a search or try to go to a website, Firefox starts to load it and then the screen flickers for a millisecond and then Bing takes over - Firefox no longer appears and the Bing logo is in the upper left hand corner. How do I stop Bing from taking over?

Asked by bmattmi11 1 year ago

Last reply by James 1 year ago

  • Solved
  • Archived

download menu and bookmarking menu on toolbar has no text

other menus like the pop-up bookmark list menu is fine. i only have this problem with the download menu and the bookmarking menu. i only remember this happening after i s… (read more)

other menus like the pop-up bookmark list menu is fine. i only have this problem with the download menu and the bookmarking menu. i only remember this happening after i started to tweak and customize my windows 11 os, so maybe something in that process happened to break the text now but i have no idea where to look. i have cleared the startup cache, refreshed firefox and even uninstall/reinstalled it completely fresh (this is also what made me believe this is an os problem).

Asked by o' 1 year ago

Answered by zeroknight 1 year ago

  • Archived

just today firefox randomly selecting multiple tabs

When this happens, I can only view the one tab, all others are selected, but I cannot then go to that tab to view. I'm not sure I'm explaining this well. Also, I cannot… (read more)

When this happens, I can only view the one tab, all others are selected, but I cannot then go to that tab to view. I'm not sure I'm explaining this well.

Also, I cannot close the tabs with the X but must right click for drop-down menu to close.

I can open new tabs, but that tab is becomes the anchoring selected tab, any other tab I try to go to then becomes selected, as well as every tab in between, none of which I can actually view, they are stuck.

I have tried "select all" in hopes of then de-selecting, but deselecting is not an option.

This is really holding me up as I have work to do and cannot view the necessary tab. I'm extremely frustrated.

LOL, as randomly as it starts, it stops...I wanted to take a screen shot, but no, everything is fine now.

Asked by kdf_333 1 year ago

Last reply by kdf_333 1 year ago

  • Archived

Can't get Outlook email to work. Works with other browsers. Get error message

UTC Date: 2023-07-21T01:39:12.498Z Client Id: 07FEF32CC5F747CBA9C5CC0CAE77D3AB Session Id: 1fcb7d41-1f70-49a0-9731-e7894e4c7437 Client Version: 20230714005.04 BootResult:… (read more)

UTC Date: 2023-07-21T01:39:12.498Z Client Id: 07FEF32CC5F747CBA9C5CC0CAE77D3AB Session Id: 1fcb7d41-1f70-49a0-9731-e7894e4c7437 Client Version: 20230714005.04 BootResult: cdnError Failed resource: https://res.cdn.office.net/owamail/20230714005.04/scripts/owa.878690.m.js Back Filled Errors: Unhandled Rejection: ChunkLoadError: Loading chunk 878690 failed. (error: https://res-h3.public.cdn.office.net/owamail/20230714005.04/scripts/owa.878690.m.js):undefined|Unhandled Rejection: ChunkLoadError: Loading chunk 501697 failed. (error: https://res-h3.public.cdn.office.net/owamail/20230714005.04/scripts/owa.MailBoot.m.js):undefined|Unhandled Rejection: ChunkLoadError: Loading chunk 501697 failed. (error: https://res-h3.public.cdn.office.net/owamail/20230714005.04/scripts/owa.MailBoot.m.js):undefined|Unhandled Rejection: ChunkLoadError: Loading chunk 878690 failed. (error: https://res-h3.public.cdn.office.net/owamail/20230714005.04/scripts/owa.878690.m.js):undefined|Unhandled Rejection: ChunkLoadError: Loading chunk 501697 failed. (error: https://res-h3.public.cdn.office.net/owamail/20230714005.04/scripts/owa.MailBoot.m.js):undefined|Unhandled Rejection: ChunkLoadError: Loading chunk 878690 failed. (error: https://res-h3.public.cdn.office.net/owamail/20230714005.04/scripts/owa.878690.m.js):undefined|Unhandled Rejection: ChunkLoadError: Loading chunk 878690 failed. (error: https://res-h3.public.cdn.office.net/owamail/20230714005.04/scripts/owa.878690.m.js):undefined|Unhandled Rejection: ChunkLoadError: Loading chunk 501697 failed. (error: https://res-h3.public.cdn.office.net/owamail/20230714005.04/scripts/owa.MailBoot.m.js):undefined|Unhandled Rejection: ChunkLoadError: Loading chunk 878690 failed. (error: https://res.cdn.office.net/owamail/20230714005.04/scripts/owa.878690.m.js):undefined|Unhandled Rejection: ChunkLoadError: Loading chunk 501697 failed. (error: https://res.cdn.office.net/owamail/20230714005.04/scripts/owa.MailBoot.m.js):undefined|undefined:undefined|undefined:undefined|undefined:undefined|undefined:undefined|undefined:undefined|undefined:undefined|undefined:undefined|undefined:undefined|undefined:undefined|undefined:undefined err: Error: Failed to load javascript. esrc: Script et: ClientError estack: onLoadFailed@https://res-h3.public.cdn.office.net/owamail/20230714005.04/scripts/owa.mailindex.js:2:16889 604191/importModule/this.promise</<@https://res-h3.public.cdn.office.net/owamail/20230714005.04/scripts/owa.mailindex.js:2:15654 </p>

Asked by text.c8 1 year ago

Last reply by jonzn4SUSE 1 year ago

  • Archived

Not able to login or select sign-in

At some secure web sites, when trying to select the sign-in hypertext, Firefox 150.0.2 will not allow me to select the sign-in hypertext. However it will using another br… (read more)

At some secure web sites, when trying to select the sign-in hypertext, Firefox 150.0.2 will not allow me to select the sign-in hypertext. However it will using another browser such as Microsoft Edge. One of the wesites would be at Https://www.squaretrade.com

Asked by jmaron1 1 year ago

Last reply by Dropa 1 year ago

  • Archived

Firefox keeps restoring tabs after killing

When I kill Firefox (it is the fastest way to close it) it keeps restoring the previous session in full after a new start. The browser did it 5 times in a row. While I w… (read more)

When I kill Firefox (it is the fastest way to close it) it keeps restoring the previous session in full after a new start. The browser did it 5 times in a row.

While I want to restore only the tabs of current importance.

Here are my configuration settings for restoring after crash.

Please let me know how i can get to Session Restore screen after the second killing.

Thank you!

Asked by DVS75 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

WHY ARE YOU WAKING ME AT 5AM FOR UPDATE PERMISSION WHEN YOUR APP IS NOT RUNNING OR HAS PERMISSIION TO BE RUNNING? DO I HAVE TO UNINSTALL YOUR NOW EVIL [profanity]?

WINDOWS 10 PRO - WHY ARE YOU WAKING ME AT 5AM FOR UPDATE PERMISSION WHEN YOUR APP IS NOT RUNNING OR HAS PERMISSION TO BE RUNNING? DO I HAVE TO UNINSTALL YOUR NOW EVIL [pr… (read more)

WINDOWS 10 PRO - WHY ARE YOU WAKING ME AT 5AM FOR UPDATE PERMISSION WHEN YOUR APP IS NOT RUNNING OR HAS PERMISSION TO BE RUNNING? DO I HAVE TO UNINSTALL YOUR NOW EVIL [profanity]?

Asked by rick400tec 1 year ago

Last reply by Paul 1 year ago

  • Archived

Closing Multiple Tabs At Once

Dear Firefox Support, I am using Firefox, version 115.0. Could anybody please tell me how I could close multiple tabs at once? Sometimes, I have a few tabs open, and… (read more)

Dear Firefox Support,

I am using Firefox, version 115.0.

Could anybody please tell me how I could close multiple tabs at once? Sometimes, I have a few tabs open, and wish to close all of them, without seperately going into each tab, and closing each one manually. Could I do this, please? Marek

Asked by MAREK_WES 1 year ago

Last reply by Terry 1 year ago

  • Archived

I cannot login in the BT website

Impossible to login in the BT website to read my emails. The login details are not recognised although they are right. I have deleted all cookies and caches and deleted t… (read more)

Impossible to login in the BT website to read my emails. The login details are not recognised although they are right. I have deleted all cookies and caches and deleted the details in the passwords memorized by Firefox, restarted everything, without result. I can login fine using Microsoft Edge, but not Firefox. And the same problem happened today with my Epson account: can login with ME but not Firefox. Why???

Asked by tjlg 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Can't log in

I've installed Firefox on a new device and I'm having trouble having Firefox sync its bookmarks with my main system [on my win10/pc]. I have logged in and it has no bo… (read more)

I've installed Firefox on a new device and I'm having trouble having Firefox sync its bookmarks with my main system [on my win10/pc]. I have logged in and it has no bookmarks. when I open bookmarks is [correctly -- as it did in the past] shows "bookmarks menu", "bookmarks toolbar" and "other bookmarks". None of them has any bookmarks in them. What am I forgetting about having FF sync its bookmarks? thanks

Asked by BernieC 1 year ago

Last reply by Paul 1 year ago

  • Archived

Unable to scroll comments section

I am unable to scroll in the comments section of the NYTimes. The scroll bar does not show up. I can use the arrow key but only to a limited extent. I do not have this… (read more)

I am unable to scroll in the comments section of the NYTimes. The scroll bar does not show up. I can use the arrow key but only to a limited extent. I do not have this problem with Chrome. I get the Firefox updates regularly but it has not corrected the problem.

Asked by markmhoffman1 1 year ago

Last reply by zeroknight 1 year ago

  • Archived

lost tabs

Hello. I accidentally deleted an entire window of tabs I wanted to keep. I tried following the directions to restore the tabs by clicking on menu and history, and expecte… (read more)

Hello. I accidentally deleted an entire window of tabs I wanted to keep. I tried following the directions to restore the tabs by clicking on menu and history, and expected to be able to click on “recently closed tabs,” but it was greyed out and not responsive. Any ideas?

Asked by ricdoery 1 year ago

Last reply by zeroknight 1 year ago

  • Archived

FIle-picker window on one of my machines is much larger than my display

The file-picker (when I choose any file related operation such as Open File, Save As, etc) on just one of my machines is far larger than my desktop size (and the window a… (read more)

The file-picker (when I choose any file related operation such as Open File, Save As, etc) on just one of my machines is far larger than my desktop size (and the window appears not to be resizable).

When I trigger any such operation I'm presented with what looks like a blank screen as I a shown part of the vast unused area of this oversized window. If I force my wm to allow me to move the window I can use the file picker with a lot of painful repeated scrolling around but otherwise it's unusable.

Any idea why firefox might be doing this or where it might have cached the file picker size? There doesn't appear to be anything related in about:config or userprefs.js

Starting up in trubleshooting mode doesn't have any effect on this.

Asked by ersatzmaus 1 year ago

Last reply by ersatzmaus 11 months ago

  • Archived

Firefox shortcuts and newtab search bar wont change color.

On the new tab, the box around the shortcuts and the search bar stay dark grey. I've messed around with all the advanced color options on firefox color, but nothing seems… (read more)

On the new tab, the box around the shortcuts and the search bar stay dark grey. I've messed around with all the advanced color options on firefox color, but nothing seems to affect it. It bothers me since I changed the background color.

Asked by christina07dell960 1 year ago

Last reply by zeroknight 1 year ago

  • Archived

Any Word on Floating Videos ? They're Making a Comeback!

Any word on floating videos ? Have been asking for several years. Any progress on that front yet ? They're making a comeback and are as annoying as ever. Ha… (read more)

Any word on floating videos ? Have been asking for several years. Any progress on that front yet ? They're making a comeback and are as annoying as ever. Have been through all Settings tweaks etc -- nothing has ever worked. One of the most annoying user problems in the world and almost nothing has been done that I can see. Others trying to Sucker me into Chrome or Edge, which they claim are perfect and totally privacy oriented.

Asked by JoeJupa 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Account not active after verification

I had to create a new account so I could migrate all of my firefox info to my new computer. after verifying with the code, i got a error 404 code. when i log in now, it s… (read more)

I had to create a new account so I could migrate all of my firefox info to my new computer. after verifying with the code, i got a error 404 code. when i log in now, it says my account is not active. how do i fix this???

Asked by lelareavis2005 1 year ago

Last reply by Dropa 1 year ago