• Solved

Google search stops working intermittently in Firefox

Google search has stopped working intermittently for about a month now (August 2024) in Firefox. I haven't seen a real useful fix or explanation of what's going on from M… (read more)

Google search has stopped working intermittently for about a month now (August 2024) in Firefox. I haven't seen a real useful fix or explanation of what's going on from Mozilla. Please fix this. It wasn't an issue before.

Asked by Scott Provencal 1 month ago

Answered by Scott Provencal 1 month ago

Firefox shutting down when I use "Restore Previous Session"

I often use Restore Previous Session to get back all the tabs (5-15) I was using. The last two times I clicked it, Firefox immediately shut down, and then when I opened … (read more)

I often use Restore Previous Session to get back all the tabs (5-15) I was using. The last two times I clicked it, Firefox immediately shut down, and then when I opened up, the 'Restore Previous Session' option was greyed out.

The first time, I was able to find the sites again on "Show All History," but the second time, it had wiped out my WHOLE history.

What's going wrong? What can I do to fix it? I know nothing about the inner workings of computers. Nothing.

Asked by jch5 2 weeks ago

Last reply by jch5 2 weeks ago

Firefox not remembering cookie permissions

I'm having problems with a website constantly asking me to accept cookie permissions. It happens on some other sites occasionally, but this particular site is one that I … (read more)

I'm having problems with a website constantly asking me to accept cookie permissions. It happens on some other sites occasionally, but this particular site is one that I use each day.

When I visit the site I get the cookie permissions box. I click accept all cookies. No matter how many links I click I am presented with the box yet again. It doesn't happen with Chrome, Edge or Brave.

Asked by XyZed 1 month ago

Last reply by Bilal Khan 2 weeks ago

Video players won't load in Firefox

I've been having an issue recently with firefox where video players often won't load, and when they do load they are typically very slow to load even at low quality. It i… (read more)

I've been having an issue recently with firefox where video players often won't load, and when they do load they are typically very slow to load even at low quality. It is affecting Youtube and Twitch.tv among others, but the videos play fine in Edge. I've tried clearing the cache, refreshing firefox, running in troubleshoot mode, and re-installing to no avail. As far as i can tell it probably started when 131.0 released.

Asked by sheetbl08 1 week ago

  • Solved

All web pages only display in text format only

Switched on my laptop today and all open tabs in Firefox only showing web pages in text format, not images, graphics. Have restarted Firefox, rebooted laptop, cleared cac… (read more)

Switched on my laptop today and all open tabs in Firefox only showing web pages in text format, not images, graphics. Have restarted Firefox, rebooted laptop, cleared cache/data, checked latest version. Not touched any setting and Edge works fine with same sites. After using Firefox as by preferred browser for many years it looks like I need to find an alternative which makes me sad.

Asked by max158 2 months ago

Answered by jscher2000 - Support Volunteer 2 months ago

Autonumbering downloads with the same name

I've found plenty of past forum posts about this issue but nothing recent and maybe it is a bug but I'm doubting it. I want Firefox to auto number downloads of the same n… (read more)

I've found plenty of past forum posts about this issue but nothing recent and maybe it is a bug but I'm doubting it. I want Firefox to auto number downloads of the same name, instead of asking to replace the file that already exists. Example: XYZ.jpg is in the downloads folder downloading another will default to XYZ(1).jpg, just like every chromium based browser does natively.

The setting "Always ask you where to save files" IS DISABLED, and I'm still experiencing every download of the same name needing to manually enter a number or change the file name somehow because it just asks to replace or not. I have Revo nuked Firefox from the system to reinstall, created new profiles since for some reason factory reset isn't a feature anymore. I have tried Firefox on multiple systems all with the same issue. I even tried enabling always ask where to save files in case something got switched.

If I'm missing something stupid, "great?" I want this convenience resolved but at the same time it shouldn't be this difficult to fix, it should just naturally be right there as an easy fix. I really want to see Firefox succeed have more competition for chrome based browsers, but its always something stupid like this that inevitably pushes me back to chrome.

Thank you for any help.

Asked by gunnison.jachin 2 weeks ago

We can't automatically get your browser's troubleshooting data

I click the Share Data button, and instead I get a complaint every time, that "We can't automatically get your browser's troubleshooting data, please try these manual ste… (read more)

I click the Share Data button, and instead I get a complaint every time, that "We can't automatically get your browser's troubleshooting data, please try these manual steps." I ain't falling for that no more, every time I click that manual steps thing, it blanks out everything I already typed, and when I come back I have to start over!

Anyway, how do I get that complaint to go away, and the details to appear in the Troubleshoot Information box like they ought to?

Asked by Sterrence 1 month ago

Last reply by Sterrence 1 month ago

Browser History

I was using the "new" version in Troubleshoot mode. When I finished, I went to delete my History (once I found it) and told it to delete the current History. IT DELETED A… (read more)

I was using the "new" version in Troubleshoot mode. When I finished, I went to delete my History (once I found it) and told it to delete the current History. IT DELETED ALL MY HISTORY AND I HAD PAGES I NEEDED IN THE LIST. How do I get back my History???

And using this is aggravating because Mozilla doesn't know what is wrong to Fix It!

Asked by Dawn Smiley 2 weeks ago

How Do I Stop Duplicate Pinned Tabs?

I have a pinned tab (from Distill Monitoring addon) that always has to be pinned. And thats ok. But the problem is that every few minutes, new duplicate pinned tabs emerg… (read more)

I have a pinned tab (from Distill Monitoring addon) that always has to be pinned. And thats ok. But the problem is that every few minutes, new duplicate pinned tabs emerge so that around 5 or 8 of them emerge. I only want one pinned tab open, not several duplicate pinned tabs. How do I fix this with CSS or other means?

Asked by koolx 2 months ago

Accidentally clicked "never remember passwords"

I accidentally clicked on "never remember passwords" and now Firefox doesn't ask me if I want it to remember a password. How do I reverse that so that Firefox does ask me… (read more)

I accidentally clicked on "never remember passwords" and now Firefox doesn't ask me if I want it to remember a password. How do I reverse that so that Firefox does ask me if I want to remember the password?

Asked by darryl.l.thone 1 week ago

Last reply by cor-el 1 week ago

Cookies Website Logins Constantly Removed.

No I don't have "delete cookies when Firefox is closed" enabled. I had two power outages in a row and ever since then every time i close Firefox it removes every single … (read more)

No I don't have "delete cookies when Firefox is closed" enabled.

I had two power outages in a row and ever since then every time i close Firefox it removes every single login I had saved even though it keeps the 3GB of cookie data still. I have to copy over an old backup that I luckily had in the Firefox files thanks to Firefox itself creating a backup. Still every single time I close this god forsaken browser I get logged out of every single thing. What am I supposed to do leave my PC running 24/7 without ever closing a browser? Every other basic solution that you can instantly find upon googling something similar to the topic title I already tried so don't bother writing it here, such as "uncheck the delete cookies box" well that doesn't do anything when its unchecked but still deletes everything does it. Bug fix?

Asked by FireForgetFox 2 months ago

Google Sign-in not working

Hello, Today I just encountered my Google sign in page completely not working. I tried logging in to my Gmail, but I immediately got redirected to this page (image 1, ht… (read more)

Hello,

Today I just encountered my Google sign in page completely not working. I tried logging in to my Gmail, but I immediately got redirected to this page (image 1, https://support.google.com/accounts/answer/32050?hl=en)

I tried clearing my cache just like the website said, and I've even gone as far as refreshing my Firefox, but to no avail.

However, when I try logging in to my Google account on Private Browsing, everything works as intended (Image 2)

Does anyone have an idea what might be happening ?

Thanks in advance.

Asked by Lahank DAGLY 6 days ago

Problems Loading Sites

I have been using Firefox for a long time and truly enjoy it. However, lately it has problems loading websites. It can delay for two or three minutes to load gmail, ci… (read more)

I have been using Firefox for a long time and truly enjoy it. However, lately it has problems loading websites. It can delay for two or three minutes to load gmail, citicards, Schwab, etc. I do not have the problem when I switch to Chrome. Therefore, it has to be something with Firefox. If this cannot be resolved I will switch, reluctantly, to Chrome.

Asked by John 2 months ago