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Firefox crashes on start up on MAC

Firefox no longer starts up. It crashes and stops responding on MAC Monterey 12.7.4 This is as far forward as it will go on this old mac. Everything worked fine yester… (read more)

Firefox no longer starts up. It crashes and stops responding on MAC Monterey 12.7.4 This is as far forward as it will go on this old mac. Everything worked fine yesterday, start up today and no go. I removed the profile and attempted to restart. No joy. So I downloaded a fresh copy and installed it over the old version. No joy. Cannot access profile manager. Removed version and fresh install, still no joy. How to I get it to launch, then How do I recover data from old profile?

Archived 4 306

Windows 7, 8.x Support (ESR 115) ends in september - right?

Hello everyone, support for Windows 7, 8 and 8.1 will end in September with the end of the ESR 115 branch. Corresponding support article Is this still the current status… (read more)

Hello everyone,

support for Windows 7, 8 and 8.1 will end in September with the end of the ESR 115 branch. Corresponding support article

Is this still the current status or are there any plans to support the old Windows versions for a little longer?

Thanks and regards, Martin

Archived 5 300

MSIX Installer

I know from visiting other forums that updates to Firefox have been released, but MSIX is not installing them - or even notifying me, much less asking if I want to instal… (read more)

I know from visiting other forums that updates to Firefox have been released, but MSIX is not installing them - or even notifying me, much less asking if I want to install them. For example, Help > About Firefox shows that I am running V.129.0; yet I'm pretty sure that V.120.0.2 has been released.

Why? What can I do to ensure that I'm running the latest release?

I've restarted Firefox to see if that would work. It did not. I haven't rebooted to see if that works; but, even if it does, that seems to be a rather drastic effort to install a new version.

????

Archived 4 286

FireFox Update Changes Configuration Settings

When i do update my configuration settings changing by itself. Example, "browser.cache.disk.enable" is "false" but after every updates its always changing to "true". This… (read more)

When i do update my configuration settings changing by itself. Example, "browser.cache.disk.enable" is "false" but after every updates its always changing to "true". This happens only after updates.

Solved Archived 1 286

You never signed me out. I have duplicate tabs everywhere.

I can never sign out of my iphone or import my contacts. You have me down on Three devices Each attributing to iOS,iPhone and Firefox on PC. I recently got rid of my Micr… (read more)

I can never sign out of my iphone or import my contacts. You have me down on Three devices Each attributing to iOS,iPhone and Firefox on PC. I recently got rid of my Microsoft account because I thought its outlook was the source of Confusion. If it’s still alive, get rid of it. When I tried to sign in After I bought a. second pc, You totally confused The former owners. account with mine, Leading to her Canceling Firefox because. we shared passwords for Weeks. I don’t know what’s going on, but I wish someone would pick up a phone over there. I was with y’all for 15 years. Look at the past tense. I got to move on.

Locked Archived 3 277

folder "extensions store menus"

Hello! After installing update 129.0.1, in the profile folder, along the path: AppData/roaming/mozilla/firefox/profiles, a folder "extensions store menus" appeared, it co… (read more)

Hello! After installing update 129.0.1, in the profile folder, along the path: AppData/roaming/mozilla/firefox/profiles, a folder "extensions store menus" appeared, it contains the file data.life.bin, which changes its modification date as if it was synchronized when the browser closes. I would like to know if anyone else has this folder and file? . I checked the file for viruses, it is clean. Thanks in advance for your answers).

Solved Archived 2 276

Update available prompt

I am constantly getting a message on my Win computer saying an update for Firefox is available? Happens all day, many times a day. But when I press update, nothing happ… (read more)

I am constantly getting a message on my Win computer saying an update for Firefox is available? Happens all day, many times a day. But when I press update, nothing happens.

Archived 2 267

Move from ESR to Release Channel

I recently bought a new computer and transferred all the data from my old computer to this new one. My old computer was running ESR, which was transferred to my new compu… (read more)

I recently bought a new computer and transferred all the data from my old computer to this new one. My old computer was running ESR, which was transferred to my new computer.

Without downloading a fresh install of Firefox and having to lose everything, is there a way to simply move over to the release channel of firefox? I tried syncing it up with my account but I still lost my history. Fortunately, I still have the ESR version of Firefox on my computer.

I tried to import but Firefox ESR wasn't an option.

Archived 9 262

[email address]

Well I am on the near end of Support for Windows 7 SP1 Pro here for Firefox 107.1, and very similar with me, instead of Stop Errors, I get complete Computer Freeze ups, a… (read more)

Well I am on the near end of Support for Windows 7 SP1 Pro here for Firefox 107.1, and very similar with me, instead of Stop Errors, I get complete Computer Freeze ups, and don't have Hardware Acceleration enabled on it, but I did some Evidence that the Freeze ups maybe due to too many Firefox processes running and apparently causing some issues of PID handling which is causing which I did a test and found out CSRSS.exe maybe having difficulty with the Multiple Firefox Processes in some versions of Windows 7, 8.1 & 10, last known problem was discovery of the Win32K. sys Lockdown Exploit which to some note is also Security Exploit.

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Archived 2 255

Firefox web browser update failed

Receiving the following error message: Error: Platform version '129.0' is not compatible with minVersion >= 128.0.3 maxVersion <= 128.0.3 How do I resolve this? … (read more)

Receiving the following error message:

Error: Platform version '129.0' is not compatible with minVersion >= 128.0.3 maxVersion <= 128.0.3

How do I resolve this?

Archived 2 255

Lost access to Firefox

I have used Firefox as my preferred web browser for years. Following an update a couple of weeks ago, Firefox no longer starts. Instead I get the following error message:… (read more)

I have used Firefox as my preferred web browser for years. Following an update a couple of weeks ago, Firefox no longer starts. Instead I get the following error message:

XUL Runner Error: Platform version '127.0.2 is not compatible with minVersion>=127.0.1 maxVersion<=127.0.1

My OS is Windows 10.

I would be most grateful for any advice on how to regain access to Firefox.

Archived 2 244

Updating to latest Firefox

Just attempted to install latest Firefox update and now NEITHER program can be accessed...ERROR...Platform version 129.0.2 is not compatable with minversion>=129.0.1 … (read more)

Just attempted to install latest Firefox update and now NEITHER program can be accessed...ERROR...Platform version 129.0.2 is not compatable with minversion>=129.0.1 maxVersion<129.0.1 NOW, I CANNOT OPEN FIREFOX AT ALL and have no access to the bookmarks, anything having to do with FIREFOX Windows 10

Please help ! TIA
Archived 2 235