Showing questions tagged: Show all questions

Access denied in product links on Macys website

Just recently on Macys website I have started getting access denied messages. I can get onto the site itself but if I click on a product it gives me the access denied whe… (read more)

Just recently on Macys website I have started getting access denied messages. I can get onto the site itself but if I click on a product it gives me the access denied when trying to open in new window. Im able to open in edge. Ive cleared Firefox cookies/cache as well as macys restarted and still cant open products links. This is what I get:

Access Denied You don't have permission to access the requested URL on this server.

Reference: 0.8551c317.1763836919.1bf16ce4

Asked by dmluribe 3 months ago

Last reply by jscher2000 - Support Volunteer 3 months ago

firefox e-mail not working

I'm 84 and know little about computers - when I try to get into e-mail it says "program running but not responding" How do I correct this? Please help. Since I can't o… (read more)

I'm 84 and know little about computers - when I try to get into e-mail it says "program running but not responding" How do I correct this? Please help. Since I can't open my e-mails you can't reach me. Phone: [edited phone# from public community support forum]

Asked by barbjackthompson 3 months ago

Last reply by James 3 months ago

Popups in Firefox

I have periodically popups with Firefox. I tried to block popups with the following procedure : click on "parametres" in the left of the window, click on "vie pri… (read more)

I have periodically popups with Firefox.

I tried to block popups with the following procedure :
   click on "parametres"
   in the left of the window, click on  "vie privée et sécurité"
   look for "permissions" 
   ask for blocking  popups

After all this, I still have popups. What should I do ? Thanks in advance Francis Prusker

mail : [edited email from community support forum]

Asked by prusker 3 months ago

Last reply by James 3 months ago

How do I minimize the web page? There is no icon for it. Now, I've attached a screen shot that does not show an icon of other means of minimizing that screen.

How do I minimize the web page when I don't see the usual icon at the top of the page. Now, I've attached a screen shot that does not show any icon of other means of mini… (read more)

How do I minimize the web page when I don't see the usual icon at the top of the page. Now, I've attached a screen shot that does not show any icon of other means of minimizing that screen. I'm running Windows 11 and WORD 2021.

The screen appears on Opera and Google Chrome with the icons. Thanks.

Asked by phillip_minyard 3 months ago

Last reply by davidgwilson 2 months ago

My computer's tracking location

I live in Las Vegas. Why does M Firefox post the wrong city with the weather at the top right corner of my browser window? It will not allow me to change it either. I dro… (read more)

I live in Las Vegas. Why does M Firefox post the wrong city with the weather at the top right corner of my browser window? It will not allow me to change it either. I drop it open, change the zip, press "enter" and it remains Tuscon.

Asked by LindaSue Karger 3 months ago

Last reply by TyDraniu 3 months ago

Disable Tracking

I'm trying to disable the tracking on my laptop. All this tracking is getting way too personal for me! When I go to Privacy & Security in Settings, I only get the op… (read more)

I'm trying to disable the tracking on my laptop. All this tracking is getting way too personal for me! When I go to Privacy & Security in Settings, I only get the option to Manage Exceptions where you have to enter certain website names for exceptions to privacy.or tracking. I want to disable all tracking as it's an invasion of my privacy. Any help will be appreciated and I am not a computer "techie" so specific instructions will be needed. TY

Asked by bigbroncosfan 3 months ago

Last reply by Denys 2 months ago

  • Solved

Right click menu options and certain keybinds seem to be broken

These are technically two separate issues, but both pertain to functionality of the mouse and keyboard. Whenever I right click to bring up the menu, the options (despite … (read more)

These are technically two separate issues, but both pertain to functionality of the mouse and keyboard. Whenever I right click to bring up the menu, the options (despite being functional) do not appear in the menu proper. Instead there are just empty buttons. In addition, certain hotkeys aren't working at all. Ctrl+C and Ctrl+V to copy paste are doing fine, but Ctrl-T and Ctrl-W to open and close tabs respectively do nothing. Neither of these issues were happening yesterday.

Asked by lorijroche 3 months ago

Answered by lorijroche 3 months ago

  • Solved

145.0 and 145.0.1 Broke NordPass - Waterfox 6.6.5 works fine

Unfortunately the latest release has broken the ability to support the NordPass extension. I also have WaterFox as a backup based on historical usage challenges, and sur… (read more)

Unfortunately the latest release has broken the ability to support the NordPass extension. I also have WaterFox as a backup based on historical usage challenges, and sure enough it supports NordPass with no issues.

The issue is when a user completes the Account login to Nord itself, then enters their master password for NordPass via the browser. It then gets lost, presenting the animated circle as if it is attempting to process the next step, and it fails to exit that state.

Asked by Costa Firefox 3 months ago

Answered by Denys 3 months ago

ouvrir les vidéo de TV orange imossible

Lorsque je vais sur le site de la TV d'orange, je peux voir le programme du soir, le programme général et même l'émission du moment. Mais lorsque je veux regarder le dire… (read more)

Lorsque je vais sur le site de la TV d'orange, je peux voir le programme du soir, le programme général et même l'émission du moment. Mais lorsque je veux regarder le direct j'obtiens un message d'erreur disant vidéo actuellement indisponible. Si je fais la même opération avec Chrome je peux vois la TV en direct Merci de votre aide

Asked by rifalco 3 months ago

Last reply by Denys 3 months ago

Thought-provoking stories

I read the FAQ about this feature. I read this about whether the stories are personalized to me: ... When personalization does occur, recommendations rely on a process o… (read more)

I read the FAQ about this feature. I read this about whether the stories are personalized to me:

... When personalization does occur, recommendations rely on a process of story sorting and filtering that happens locally in your personal copy of Firefox.

But there is no place that tells me how to turn this off if I don't want the stories personalized to me, and I do not want them personalized. The algorithms make assumptions about what I want to read and learn. But I want to be free to encounter and learn things that I might not otherwise come across.

How can I avoid being pigeonholed and limited in this way?

Asked by emcn17 3 months ago

Last reply by Denys 3 months ago