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  • Archived

Firefox tabs crashing

I am trying to figure out why my Firefox tabs keep crashing every few minutes. I have reinstalled Firefox and I am still getting the same issue. Please let me know if the… (read more)

I am trying to figure out why my Firefox tabs keep crashing every few minutes. I have reinstalled Firefox and I am still getting the same issue. Please let me know if there is any solution.

Crash ID: bp-1d5b4075-6316-4907-9307-e7f250230511

Asked by kenny.ross99 1 year ago

Last reply by jonzn4SUSE 1 year ago

  • Archived

Bookmarks greyed out and link not working

My bookmarks are greyed out and are not working. This happened this morning and i don't know what is causing this problem. We restarted the computer and now some of the l… (read more)

My bookmarks are greyed out and are not working. This happened this morning and i don't know what is causing this problem. We restarted the computer and now some of the links (when you click) just bring you to firefox login. They don't go to the bookmark site.

Asked by markaking2007 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Container tabs feature missing

I opened Firefox this morning and noticed that the "new container tab" option was missing. I checked my settings to see if I had accidentally disabled containers, and the… (read more)

I opened Firefox this morning and noticed that the "new container tab" option was missing. I checked my settings to see if I had accidentally disabled containers, and the settings option is missing. After a reinstall of firefox the containers feature is still nowhere to be found. Is anyone else experiencing this bug?

Asked by iam96b 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Since your latest upgrade, I can no longer sign in to my Washington Post account

I've cleared the WaPo cookies which didn't help. I can get into my account on Safari, but I hate that. I had an extended conversation with WaPo supervisor, and don't want… (read more)

I've cleared the WaPo cookies which didn't help. I can get into my account on Safari, but I hate that. I had an extended conversation with WaPo supervisor, and don't want to clear the rest of my cookies if I can help it.

This is a brand new problem. I cleared WaPo cookies twice which didn't help. I can sign in on main page but it throws me out of individual articles in a constant loop.

I'm hoping the next FireFox upgrade will fix this problem. I don't have it with any other news (NYTimes, Boston Globe) outlets.

Asked by susanartq 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Old Firefox Data

Had a problem with my Firefox that kept telling me "we're sorry..." So I went to delete it and it gave me an option to "refresh" Firefox. I did that and it created a file… (read more)

Had a problem with my Firefox that kept telling me "we're sorry..." So I went to delete it and it gave me an option to "refresh" Firefox. I did that and it created a file "Old Firefox Data". somehow during this process Firefox got deleted. I downloaded a new copy of Firefox. What do I do with "Old Firefox Data"?

Asked by danascar 1 year ago

Last reply by cor-el 1 year ago

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  • Archived

Business offers

Hi I want to make a commercial offer to Mozilla and I want to be a percentage of it if the team has accepted my offer. Where should I email the offer? And to whom? … (read more)

Hi I want to make a commercial offer to Mozilla and I want to be a percentage of it if the team has accepted my offer.

Where should I email the offer? And to whom?

Asked by +khashayar 1 year ago

Last reply by AliceWyman 1 year ago

  • Archived

Copy data in columns on webpage

A webpage has 210 "boxes" (3 "boxes" across the page x 70 "boxes" down the page). Each "box" contains a "picture" plus 6 to 9 rows of "data". (see attached) There sho… (read more)

A webpage has 210 "boxes" (3 "boxes" across the page x 70 "boxes" down the page).

Each "box" contains a "picture" plus 6 to 9 rows of "data". (see attached) There should be about 1500 rows of data.

To select ALL of the boxes, I drag the cursor from the first row in the first box to last row of the last box.

I then do Copy.

But when I paste the copied data into an Excel or text file, only about 67 rows (from 9 boxes) are pasted.

What am I doing wrong?

Asked by gcotterl 1 year ago

Last reply by gcotterl 1 year ago

  • Archived

Can't update Firefox

When I click the "restart to update" button it restarts but the button is still there and it's not working. I even restarted my laptop and still nothing. Is there anyway … (read more)

When I click the "restart to update" button it restarts but the button is still there and it's not working. I even restarted my laptop and still nothing. Is there anyway for me to fix it?

Asked by jillv46 1 year ago

Last reply by jonzn4SUSE 1 year ago

  • Archived

losing my session of opened tabs every time firefox updates on ubuntu

I very rarely reopen my apps because I also very rarely power off my laptop and use sleep mode instead (usually times between actual shutdowns are around a week). So ubun… (read more)

I very rarely reopen my apps because I also very rarely power off my laptop and use sleep mode instead (usually times between actual shutdowns are around a week). So ubuntu snap likes to update apps regardless of app being closed or not. And once in a while I get my firefox instance closed without me doing it, this would be fine if after reopening it all my tabs were in the same place (or at least I could restore them), but they all gone. I can't restore a session, I only have my history and have to reopen all of them manually.

Please don't tell me to use laptop like a normal person or that I can just listen to ubuntu warnings about updates and close software once in a while. The point is that I don't have this issue with other browsers (also using chrome and brave). If one of this counterparts shuts down unexpectedly it always suggests to restore your session on startup. I know firefox has this feature, but it seems to not work in this exact scenario.

Asked by fr08ty 1 year ago

Last reply by jonzn4SUSE 1 year ago

  • Archived

Force use of HTTP rather than HTTPS

I'm working on a web app and need to be able to test it locally. Firefox has no decided to allow only HTTPS when trying to access this specific app. I have tried removi… (read more)

I'm working on a web app and need to be able to test it locally. Firefox has no decided to allow only HTTPS when trying to access this specific app. I have tried removing it from history, but it makes no difference. I've restarted Firefox, I've restarted the machine. Nothing seems to work. Typing in "http://localhost<remainder of URL>" does not work, Firefox simply changes my explicit request for HTTP to HTTPS and access to the site fails.

This is not a general setting. I have other web apps I've been working on that are all accessible in Firefox and are being accessed using HTTP rather than HTTPS. It seems that Firefox has selected this specific app. In particular, HTTPS-only mode is obviously not enabled.

How do I get Firefox to accept that when I type in HTTP://... that I actually mean HTTP://... and not HTTPS://...?

Asked by craigbarrett.za 1 year ago

Last reply by techguy150 1 year ago

  • Archived

Firefox downloads to "Downloads" directory, even though the "ask me" box is checked.

All downloads within Firefox 112 are going into the "Downloads" directory even though the "Always ask you where to save files" is checked. I downloaded the 113 Beta and … (read more)

All downloads within Firefox 112 are going into the "Downloads" directory even though the "Always ask you where to save files" is checked. I downloaded the 113 Beta and the problem is unchanged. I see on the Community site that various download issues have been reported previously but those descriptions seem different than what I'm experiencing.

Also, Sync doesn't seem to do anything in the 113 Beta either. I tried but after 30 mins there were still none of my bookmarks or add-ons/extensions showing.

Stephen Wilson Pensacola, FL [removed email from public]

Asked by sornord 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Fix pinned tabs disappear depending on the shutdown order of your firefox windows

Long term issue of losing pinned tabs because I break a tab off the main firefox instance to work on it in a seperate window and then at some stage I close the firefox wi… (read more)

Long term issue of losing pinned tabs because I break a tab off the main firefox instance to work on it in a seperate window and then at some stage I close the firefox window that contains the pinned tabs AND AFTER I close the breakout tab and this seems to remember that no pinned tabs ever existed. This behaviour is idiotic and clearly buggy, certainly shouldn't be a feature or normal behaviour.

The pinned tabs feature is advertised as placing permanently some tabs that open for sure at every launch of firefox in a known location to the left - things we use just about everyday (gmail, iCloud, reddit etc), hence their permanence and it seems to be impossible to code something that if NO firefox window is opened then when we launch Firefox we get the default view of our pinned tabs and a fresh page OR default homepage etc.

Seems ridiculous to me. Whats the logic here ? I vote FOR making this a permanent feature.

Asked by John Ward 1 year ago

Last reply by cor-el 1 year ago

  • Archived

With mac studio and macbook pro on, FF shows extra dock icon on both devices, how to turn this feature off?

Hello, I've looked through the help docs for FF sync and Apple Handoff but am not sure which (or both?) of those may be causing this. With both devices on and FF open, a… (read more)

Hello, I've looked through the help docs for FF sync and Apple Handoff but am not sure which (or both?) of those may be causing this.

With both devices on and FF open, and on the same wifi, there appears an additional FF dock icon that when clicked opens up one tab from the other device.

How can I turn this off?

Super annoying and not useful at all. I have FF sync turned on and it's so easy to grab an open tab from another device via sync.

Thank you all for your time and help!

Asked by muzzle 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Firefox strips https and www

Firefox strips https and www from URL (default behavior) i.e. https://www.domain.tld turns into domain.tld Problem is that it is two different sites, which makes conne… (read more)

Firefox strips https and www from URL (default behavior)

i.e. https://www.domain.tld turns into domain.tld

Problem is that it is two different sites, which makes connections to https://www.domain.tld imposible.

Setting browser.urlbar.trimURLS ti false does nor change this behavior.

Please advise

Asked by michael.forum 1 year ago

Last reply by cor-el 1 year ago