How can I get Firefox to accept my current phone number?
My hotmail uncledonwatts account was hacked. I need to replace that account with another.
What is apparently the official Firefox policy is incredibly dumb: They provide users with that ability to add secondary email addresses, recovery codes, and authentific… (read more)
What is apparently the official Firefox policy is incredibly dumb:
They provide users with that ability to add secondary email addresses, recovery codes, and authentification, BUT they REQUIRE access to the primary email address to make the secondary email address primary.
IF the primary email address is unavailable, the secondary email addresses, recovery codes, and authentification are completely useless for making the secondary email address the primary one.
This supposedly provides "enhanced security".
Pro Tip: If you deny ALL internet access, you will be very secure on the internet.
Not very useful, but..
Genuinely astonished that Firefox Support thinks this is not insane.
Where do I go to change the card info
cannot access primary email. idiot firefox requires primary email in order to make backup primary !!!!!!! Unbelievably poor design. I have a backup email address, … (read more)
cannot access primary email. idiot firefox requires primary email in order to make backup primary !!!!!!!
Unbelievably poor design.
I have a backup email address, recover codes, phone.
but firefox requires the inaccessible primary email address to make any changes !!!!!@!@!@!!!!!
The email address in the account recovery option is incorrect. I cannot locate any option to revise it. Correct address is: GHUGHES204@gmail.com. The INCORRECT email ad… (read more)
The email address in the account recovery option is incorrect. I cannot locate any option to revise it. Correct address is: GHUGHES204@gmail.com. The INCORRECT email address is GHUGES204@gmail.com. How can this be corrected?
I need to know what took place about my email address. That’s the help I need.
COULD YOU PLEASE UPDATE MY FIREFOX ACCOUNT
Any information would be most helpful. Thanks.
Someone get into my account and changed all my things
Hi, I have an account that has all my bookmarks etc... that I do not want to loose. The Firefox account has one email listed and I forgot to add a secondary before my old… (read more)
Hi, I have an account that has all my bookmarks etc... that I do not want to loose. The Firefox account has one email listed and I forgot to add a secondary before my old email was disabled. When I try to add now Firefox send a code to my old email which I have no access to. The extension of the email has been changed to @gmail.com vs the old email was "@shaw.ca" (company got brought out & not exist anymore). thanks for your help Regards, Melinda
I've lost access to my [edited] @hotmail.com email address that is associated with this account, and I'd like to change my email address now before I'm locked it forever.… (read more)
I've lost access to my [edited] @hotmail.com email address that is associated with this account, and I'd like to change my email address now before I'm locked it forever. This is the last computer that I have that is still logged in! It seems that to add another email address I need verification from my first email address, which I can not get. Please help! I don't know if your response to this help question will go to my Firefox account or my email, but if it goes to my lava950 email I won't receive it. If you could please also send it to [edited email from public community support forum], I'd really appreciate that. Thank you!
Howdy! Just look at my question. Any answer may help me.
how to update payment method for my VPN subscription?
How can I change the email address that's attached to my account? The one you have on file has been discontinued for 3 years and I can't sign in.
I don't have access to the primary email to do anything. I do have the secondary email entered but it's asking for a code from the primary email to change it, like I men… (read more)
I don't have access to the primary email to do anything. I do have the secondary email entered but it's asking for a code from the primary email to change it, like I mentioned we don't have access to. Is there any help for this. Hate to lose what we have.
I apparently needed to update password, but cannot figure out where to edit it.
I need to change my email address. I am 80 years old and, frankly, instruction on Mozilla are not very user friendly!
My account has my primary email and it used to have my secondary email connected as well. I now want to create a new account with the secondary email so I can have anothe… (read more)
My account has my primary email and it used to have my secondary email connected as well. I now want to create a new account with the secondary email so I can have another profile, so I deleted my secondary email from the manage accounts on my primary email. I ensured that this says it is removed on all devices and it is. But when I try to create a new account with that secondary email, I keep getting the error that I need to sign in my primary email and I am taken back to my profile with my primary email.
How can I fully detach my secondary email so that I can make a new account with it?
I keep trying to set up a secondary email address but now it's all messed it still says not authenticated
