Showing questions tagged: Show all questions

Recovering Passwords

My company just pushed out new group policies for Firefox that blocks use of Firefox Sync. That also, apparently, blocked use of my saved logins and passwords. I can fin… (read more)

My company just pushed out new group policies for Firefox that blocks use of Firefox Sync. That also, apparently, blocked use of my saved logins and passwords.

I can find the encrypted password files in my profile: key4.db logins.json

but I can't open them.

Is there any way to get my login and password information?

MJA

Asked by MarkJ.Ambrose 13 hours ago

Last reply by jonzn4SUSE 37 seconds ago

Sync fails with search engines

Every now and then, somebody asks why Firefox Sync fails so hard when it comes to custom search engines such as those installed from mycroft.mozdev.org, now https://mycro… (read more)

Every now and then, somebody asks why Firefox Sync fails so hard when it comes to custom search engines such as those installed from mycroft.mozdev.org, now https://mycroftproject.com/ for no apparent reason. We are talking about OpenSearch standard and Sherlock.

As of now, the search results on https://support.mozilla.org are either archived or unanswered. Please work on the ranking of search results so users can see

  • when a thread has been started / last updated
  • which answer is actually solving the problem or at least linking to the correct statement of the developers concerning the topic.

Asked by Melchior blausand 20 hours ago

Last reply by Paul 13 hours ago

Sync of critical preferences like search engine, privacy etc don't sync, they change too

OK I have been trying to go 100% Firefox for just a few months but with privacy and security as primary directive. It would be wonderful to just be in ine well moderated … (read more)

OK I have been trying to go 100% Firefox for just a few months but with privacy and security as primary directive. It would be wonderful to just be in ine well moderated browser ecosystem and actually being able to have my preferences, interest and personal information centralized with eventual goal of digitally divorcing tech companies from my personal data. I still have to use a lot of different devies with varying OS and it literally took me two years to help Apple fix an AppleId problem. Now that I have that sorted out I have been hoping to move away from gmail entirely and eventually have my own mailserver but using icloud now for macs and pcs.


At a minimum it seems like even after forced manual I have not properly sync an imac with windows 10 PC. So to keep it simple I stay there but this morning when I typed into Firefox on my iMac its was google search not Duckduckgo. Not only have I synced it in firefox but icloud should be redudant and I had removed google from list of potential search engines. There seems to be some way for a hostile takeover of these settings and google connstant agressive intrusions asking for data is not just wrong or annoying its simply impossible to not have facebook or google track me beyond california digital privacy standards. The worst offender may be youtube. I want to fix the browser and sync my stuff. But I am also looking for extensions that will help me do that better.

I am pretty thorough and now just want to learn more and would like to believe one can have a semblance of privacy but it seems like it will be an adversarial experience when the companies that do can rollback privacy with clever tv ads. The 'providers' clearly do not give hoot about rules, preferences and laws designed to protect people's rights.. That is what is particulary frustrating. It is not a fair fight but a good one. I guess what I am wondering is if there are specific modules you could add to detect maybewhen an event like change in search engine occurs and whether logs may exist as to how or why the change was made. Even if it was an accidental quick through a popup in chromium or edge where I was always being cued to come back to Chrome. Logging out doesnt always seem to work so i tried syncing with and chrome with more or less same results. Very little actual control or at least a tendency to revert back to the data miners preferences over mine. I want to help stop that.

Asked by 0light 5 months ago

Last reply by Melchior blausand 21 hours ago

Firefox sync does not work on chromebook

I recently got a chromebook and the firefox sync is not working on it. For "last synced" it gives the last time I tried to refresg it but nothing syncs up. I've had it fo… (read more)

I recently got a chromebook and the firefox sync is not working on it. For "last synced" it gives the last time I tried to refresg it but nothing syncs up. I've had it for a few hours and since it's via google play I beleive it's technically the Android version.

Asked by ffrealsync 1 day ago

Last reply by jonzn4SUSE 1 day ago

Firefox on macOS

Hi guys. I'm wondering if it's possible to send tab from macOS Firefox to another device... I couldn't find any clue to achieve that, since that right click doesn't have … (read more)

Hi guys.

I'm wondering if it's possible to send tab from macOS Firefox to another device... I couldn't find any clue to achieve that, since that right click doesn't have the option to send tab throughout the devices like on windows.

Tks.

Asked by Matheus 1 day ago

Last reply by jonzn4SUSE 1 day ago

  • Solved

Themes are synced even though I've disabled it with lightweightThemes and activeThemeID

Hello, I have 3 different profiles and I'd like to have a visual indication of the currently active profile. I've found that using themes is the best option (a red theme … (read more)

Hello,

I have 3 different profiles and I'd like to have a visual indication of the currently active profile. I've found that using themes is the best option (a red theme for production, green for test, grey for default) but I can't prevent Firefox Sync to sync the active theme between my profiles.

I have set both services.sync.prefs.sync.extensions.activeThemeID and services.sync.prefs.sync.lightweightThemes to false and restarted all my Firefox profiles.

After a while, all windows/profiles are synced to the same theme.

Are those settings really read by Firefox Sync ? I'm on Windows 10, Firefox 91.10.0esr (32-bit)

Thanks in advance for your help !

Asked by Cédric 2 days ago

Answered by cor-el 2 days ago

Sync has never worked correctly

All my available devices do not display on screen when I am in tab share mode. I receive Tab Sent notice when sending, but new tab doesn't show up on other device. When I… (read more)

All my available devices do not display on screen when I am in tab share mode. I receive Tab Sent notice when sending, but new tab doesn't show up on other device. When I sync my device it says sync complete, however nothing seems to syncs ever, tabs on browser don't sync with anything, but nothing different on other devices. Open tabs on one device do not migrate to other devices when Firefox browser is opened. New desktop pc does not show up as available device to sync with or send tabs to. All devices are signed in and synced yet nothing really syncs

Asked by flyingreg 2 days ago

Last reply by flyingreg 2 days ago

passwords lost

I have 2 Firefox accounts and I want to import or copy my passwords for the account that still has them to the one that has lost them. I synced one account in Firefox BET… (read more)

I have 2 Firefox accounts and I want to import or copy my passwords for the account that still has them to the one that has lost them. I synced one account in Firefox BETA that has my passwords. My other account I used to sign in on Firefox and all logins and passwords are gone. How can I do this and not loose my passwords I have in the BETA version?

Asked by phuckered 3 days ago

Last reply by RobertJ 2 days ago

I've been locked out of Sync. Found recovery codes, but they don't work. Is there any way to gain access?

Hello, Yesterday I got signed out of my Firefox Sync and when I tried logging in, I realized I don't have Firefox in my authenticator app any longer. I have found Firefox… (read more)

Hello,

Yesterday I got signed out of my Firefox Sync and when I tried logging in, I realized I don't have Firefox in my authenticator app any longer. I have found Firefox recovery codes, which were issued in 2019 when I enabled 2FA, however when I try using them I get "Recovery code not found."

Can these recovery codes be used to prove my account ownership, even if I somehow generated new codes after 2019 but didn't save them (which I doubt, but it's not impossible) ?

I am not logged in on any other device so I cannot disable the 2FA that way. Is there any hope?

Asked by tagree 3 weeks ago

Last reply by TechHorse 3 days ago

Firefox Sync problem

Hey, I just reset my computer, reinstall firefox and it sync correcty. But I had to delete the windows session to create another one to be in my domain. Now when I try to… (read more)

Hey, I just reset my computer, reinstall firefox and it sync correcty. But I had to delete the windows session to create another one to be in my domain. Now when I try to resync it just load and then stop over and over again. I didnt do anything to delete the sync option on firefox.

Asked by g.pierart 3 days ago

Last reply by g.pierart 3 days ago

  • Locked

downloading

[Locked as a duplicate of https://support.mozilla.org/en-US/questions/1380857. Please follow up there, thanks.] I am having trouble downloading songs from you tube to my… (read more)

[Locked as a duplicate of https://support.mozilla.org/en-US/questions/1380857. Please follow up there, thanks.]


I am having trouble downloading songs from you tube to my Mac.. can you please help me? thanks.

Mrudula

Asked by mrudupatel17 5 days ago

Im blocked from login to my account

I'm being blocked from login to my account & do not want to reset my passwd since I lose all my information. I may be using a wrong passwd & not sure about the pa… (read more)

I'm being blocked from login to my account & do not want to reset my passwd since I lose all my information. I may be using a wrong passwd & not sure about the passwd; I'm the real account holder & owner of the email. My name is Kirk Rad & email is: kkrad1@gmail..com; I'm a 20+ user of Firefox & this is the first time I'm asking for support from Firefox.

Asked by KIRK RAD 5 days ago

Last reply by Dropa 4 days ago

Can Sync end up out of sync?

I have a spare computer I don't use frequently, but which has a synced Firefox installation on it. I am concerned that as I add and remove bookmarks, it will get further … (read more)

I have a spare computer I don't use frequently, but which has a synced Firefox installation on it.

I am concerned that as I add and remove bookmarks, it will get further behind and, when it is reconnected, will cause deleted bookmarks to reappear or new bookmarks to disappear. Alternately I'm concerned that the change queue might exceed some size and cause sync to generally fail across my devices. My tablet got "stuck in the past" once and couldn't send or receive new bookmarks despite Sync seemingly working and connected, so I'm worried that perhaps that's what happened already.

On the other hand, if I were to remove that device from Sync, what happens if I were to add it back to Sync?

...If I deleted its bookmarks during or after disconnecting it? I feel like this might cause the bookmarks on my other devices to get deleted too.

...If I don't delete its bookmarks? I feel like this might cause any bookmarks I deleted in the interim to reappear.

Also, is there a maximum size to Sync? I have several thousand bookmarks.

Asked by CallMeSteve 5 days ago

I am trying to access the GIS site on our county's home page; all functions work but the GIS

I am trying to access the GIS function at https://www.mitchellcounty.org/departments/mapping-land-records/ I can access every other function on the site but the GIS. I h… (read more)

I am trying to access the GIS function at https://www.mitchellcounty.org/departments/mapping-land-records/

I can access every other function on the site but the GIS. I have successfully used my current setup in the past with no problems. I have a desktop computer with Windows 10 and Firefox [both updated]. I have a subscription to PC Matic monitoring my set up and all software is certified as up to date; same with BelArc monitoring after each Windows update. My ISP is a local high speed cable company and I have had no problems with them

I contacted someone in my county with the same set up as I and he is having no problem with accessing the GIS.

Although I am not a techie I am an experienced online searcher [genealogy] and access all varieties of sites and haven't a problem with access on any. Any help is greatly appreciated; I need to access the GIS to provide some info to our POA.

The county person in charge of the GIS said I should change my browser; I have used Firefox exclusively forever; I hate to download software only to discover that the problem still is there.

Asked by ArnnKnight 5 days ago

Last reply by Dropa 5 days ago

  • Solved

Is there a way to remove a device from sync if I no longer have access to that device?

My old PC still shows up on sync. I can't remove it because I took it apart when I built my current PC to reuse some parts. Is there a way to remove it from sync or am I … (read more)

My old PC still shows up on sync. I can't remove it because I took it apart when I built my current PC to reuse some parts. Is there a way to remove it from sync or am I stuck with it showing up?

Asked by ers379 6 days ago

Answered by Paul 6 days ago