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Trust Manager

I'd like to enable the Trust Manager for a series of PDF files. However, even though I've tried several times to do so through the Edit/Preferences function, I've not be… (read more)

I'd like to enable the Trust Manager for a series of PDF files. However, even though I've tried several times to do so through the Edit/Preferences function, I've not been able to do so. Nothing changes. I remain unable to access the docs.

Please help to enable this function?

Asked by gloriathiessen 1 hour ago

Last reply by jscher2000 38 minutes ago

Google login with Firebase authentication not working

After the recent update to v96.0.2, I am unable to use Google login to most website that uses Google Firebase authentication. A new window would pop up and when I click o… (read more)

After the recent update to v96.0.2, I am unable to use Google login to most website that uses Google Firebase authentication. A new window would pop up and when I click on the Google login link, the pop up window would disappear and subsequent attempt would not yield and result with the pop-up window opening and closing on its own.

Asked by kalimango88988 21 hours ago

Last reply by FredMcD 16 hours ago

How to stop Firefox from connecting to Yahoo analytics

How do I stop Firefox from connecting to Yahoo analytics. Bitdefender is constantly stopping Firefox, see below Online Threat Prevention: firefox.exe attempted to establi… (read more)

How do I stop Firefox from connecting to Yahoo analytics. Bitdefender is constantly stopping Firefox, see below

Online Threat Prevention:

firefox.exe attempted to establish a connection relying on an expired certificate to sp.analytics.yahoo.com. We blocked the connection to keep your data safe since websites must renew their certificates with a certification authority to stay current, and outdated security certificates represent a risk.

I don't want Firefox to connect to Yahoo for any reason.

Asked by rcpomroy 18 hours ago

Last reply by jonzn4SUSE 16 hours ago

i can't login to my add-on account: https://addons.mozilla.org/en-US/firefox/user/17223206/

i can't login to my add-on account: https://addons.mozilla.org/en-US/firefox/user/17223206/ every time i click on log in it sends me to a normal sign in page: https://fil… (read more)

i can't login to my add-on account: https://addons.mozilla.org/en-US/firefox/user/17223206/ every time i click on log in it sends me to a normal sign in page: https://files.catbox.moe/ap80cq.png then i click on sign in and it throws me to another page: https://files.catbox.moe/eyea5d.png from there it doesn't work as it should i completed the 2fa setup by scanning the qr, it shows up on my google authenticator but when i enter the 6 digit codes its generating in the login page, it just says they are invalid (they are not. i tried it like 50+ times): https://files.catbox.moe/8zxns6.png i tried using the other method as well same thing happens: https://files.catbox.moe/i8esej.png

i can login fine in places where it doesn't require me to enable 2fa like https://accounts.firefox.com/ i tried enabling 2fa from there (through my account's settings but the same thing happens): https://files.catbox.moe/onm1yw.png

note: by 2fa i mean Two-step authentication

Asked by Rim 19 hours ago

Save only chosen addresses for autofill, not ALL OF THEM

I need ONLY MY address saved, not every one that comes through a form. Firefox saves everything it sees and tries to autopopulate everything I do with all of them. I k… (read more)

I need ONLY MY address saved, not every one that comes through a form. Firefox saves everything it sees and tries to autopopulate everything I do with all of them. I know how to clean the address list, but I work in an address-heavy environment, and if I cleaned it every day autofill would still be useless.

Please, need a switch to STOP saving addresses willy-nilly, but still autofill with those few I have purposely saved.

Thanks, Bathsheba

Asked by Bathsheba 19 hours ago

Secure Connection Drops

Hello. First, fantastic work on the browser! Second, recently my secure connection to a specific site keeps dropping. I use Firefox to connect to tutanota.com (de). I hav… (read more)

Hello. First, fantastic work on the browser! Second, recently my secure connection to a specific site keeps dropping. I use Firefox to connect to tutanota.com (de). I have HTTPS Everywhere and uBlock Origin installed. Before recently, I never encountered this issue, now it's happening every day. When I first log in it's working as expected, zero issues. After about 30 minutes to an hour I now see the error stating that my connection is not encrypted, and mentions something about loading external images. I already told the support team at Tutanota that I have no images loading, but it's still showing the error. They said the connection should still be secure, but that doesn't make sense if the browser itself is saying it's not secure. It happened around the time where I also had DuckDuckGo Privacy Essentials installed as well, but I have since uninstalled that add-on. Still showing error. Please advise.

Asked by RG - Work 1 day ago

Last reply by cor-el 21 hours ago

All saved passwords associated with my accounts are removed

I have stored some password with my account. Recently from past couple of days all passwords got cleared and not no passwords are shown. Could you please let me know what… (read more)

I have stored some password with my account. Recently from past couple of days all passwords got cleared and not no passwords are shown. Could you please let me know what needs to be done.

Asked by navneet.nigam82 2 days ago

Last reply by FredMcD 1 day ago

Primary Password fingerprint authentication

Hey! Years to years have passed but Firefox still missing to adapt some modern authentication. Other browser already support fingerprint authentication but, i don't know … (read more)

Hey! Years to years have passed but Firefox still missing to adapt some modern authentication. Other browser already support fingerprint authentication but, i don't know why firefox is not adapting the security?

Please add a feature so that Primary Password start unlocking using fingerprint authentication.

Asked by Elkees 1 day ago

Last reply by cor-el 1 day ago

Possible security issue that won't allow me to import/save a digital certificate from my bank to my computer

I am using Firefox on a MacBook Air with OS 11.6.2 in order to use online banking in Portugal. I need and have generated a Digital Certificate at the bank, but when I tr… (read more)

I am using Firefox on a MacBook Air with OS 11.6.2 in order to use online banking in Portugal. I need and have generated a Digital Certificate at the bank, but when I try to import it so that the bank with recognize my device it gives me an error messages of " Unable to import this item" and Unknown format in input". I spoke to Apple support already and they suggested that I speak with you first to see if you would know why this problem is occurring. I have been using this computer in the past to access the accounts, but because my Digital Certificate has now expired I am required to generate a new one. I have attempted this 9 times in the last two days without success. I have also spoken with the bank in Portugal and they were not able to determine why I cannot import/save this certificate to my computer. Also the MacBook Air is from early 2014.

Asked by bim007 1 day ago

Same problem:

https://support.mozilla.org/en-US/questions/1339429#question-reply (archived) How can I get a suitable 6-digit authentication code to use in browsers on Windows 10? Codes… (read more)

https://support.mozilla.org/en-US/questions/1339429#question-reply (archived)

How can I get a suitable 6-digit authentication code to use in browsers on Windows 10?

Codes provided by neither of the authentication app's on my phone (Google and Microsoft) work.

Asked by Paul Beaufait 1 day ago

Can't use recovery keys

I recently forgot my password and was hoping to use my recovery keys to regain access to my account but firefox says I haven't created any and only prompts me to create r… (read more)

I recently forgot my password and was hoping to use my recovery keys to regain access to my account but firefox says I haven't created any and only prompts me to create recovery keys, not use them.

Asked by dyl.chyll 2 days ago

Last reply by FredMcD 1 day ago

Using Bing on Firefox

When I would go into Bing, I would go into settings and change from "Moderate" to "Strict"; I would also uncheck "Search Suggestions" so suggestions don't fill in as I ty… (read more)

When I would go into Bing, I would go into settings and change from "Moderate" to "Strict"; I would also uncheck "Search Suggestions" so suggestions don't fill in as I type. Then I would click "Save". Until recently, these settings held with no problem. Now after I click "Save" and go back to the main screen in Bing (or come back to Bing after being somewhere else), I'm back to "Moderate" and suggestions fill in as I type. Microsoft claims this is Firefox's issue and needs to be fixed at Firefox's end. Others are posting on Microsoft's answers forums, some also using Firefox, but not all. I love Firefox and I'm not changing to something else, so can you tell me how this Bing issue might be fixed? Thank you.

Asked by mrshvd3 3 days ago

Last reply by mrshvd3 2 days ago

Can't use Firefox to view my bank external transfers

Something has been changed on my bank (America First Credit Union). There's a link to 'external transfers' that use to work but now just gives me the message, "We're sor… (read more)

Something has been changed on my bank (America First Credit Union). There's a link to 'external transfers' that use to work but now just gives me the message, "We're sorry for this error. In order to use this service, your internet browser must accept third-party cookies. Please refer to your browser's online help for enabling cookies in your system. Please try again after you enable the cookies. "

I don't have this problem using MS Edge.

I've tried most of the remedies in the KB to no avail. This one flaw may make me kick FF to the curb. This shouldn't be an issue.

Asked by Ski Terry 3 days ago

Last reply by jscher2000 3 days ago

Firefox Browser changing default homepage to MSN

I have Firefox on the default update setting, and I have 3 of the most popular add-ons installed. Why does it seem Firefox (Mozilla) is changing my home page to the MSN h… (read more)

I have Firefox on the default update setting, and I have 3 of the most popular add-ons installed.

Why does it seem Firefox (Mozilla) is changing my home page to the MSN home page "https://www.msn.com/?pc=ACTE" about every 2-3 days. I have manually changed it back to the Firefox homepage 3 times now. I believe this may of started with the latest update?

Is Mozilla selling their soul again? - likely Or do I have a virus or is it an add-on - "unlikely"

Thanks in advance.

Asked by FARCRY 2 days ago

Last reply by jscher2000 2 days ago

  • Solved

unable to turn off Safe Search in Bing

unable to turn off safe search when using Bing search. After clicking the more bars on the Bing search page and setting safe search to off, when checking if it is off, i… (read more)

unable to turn off safe search when using Bing search. After clicking the more bars on the Bing search page and setting safe search to off, when checking if it is off, it has reverted to moderate. Firefox is vs 96.0.1. Setting is set to normal, not strict. Windows 10 preferences are set to safe search off. All caches have been cleared. I took off all extensions, ran malware bytes & cccleaner & anti-virus scan. I tried a refresh of Firefox. Nothing has helped.

Using Edge or Chrome browsers on the Bing search page, Safe search turns off as it should.

--There was a power failure, last night, which knocked off my computer.  That may or may not be related.  However, with both Edge and Chrome accessing Bing okay, it seems to definitely be a Firefox problem?

Asked by sunslight 6 days ago

Answered by cor-el 5 days ago