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Gmail freezes & keeps trying to connect; problem began in March

Gmail freezes & keeps trying to connect. All other sites work & there is no problem with internet connection or speed. Refreshing the tab does not help. I have to… (read more)

Gmail freezes & keeps trying to connect. All other sites work & there is no problem with internet connection or speed. Refreshing the tab does not help. I have to close and restart Firefox. I've tried disabling all extensions but as this only happens once every day or so it is difficult to troubleshoot. I have these extensions: AdBlocker Ultimate; Copy Page Address; Copy PlainText; DuckDuckGo Privacy Essentials; Enhancer for YouTube; Google Page Translate; Reverse Google Image Search; Tab Mix - Links; Wikipedia-En; YouTube search engine. Thanks.

Asked by T_H_M 3 days ago

Last reply by BigFish 45 minutes ago

fansly site

I RECENTLY JOINED FANSLY AS A FAN FOLLOWER AND SUBSCRIBER- IN ORDER TO LOGIN IN I SEARCHED FOR IT ON DUCK DUCK GO , BUT I I MISSSPELLED IT ,FANSLEY THEN IT CORRECTED TO S… (read more)

I RECENTLY JOINED FANSLY AS A FAN FOLLOWER AND SUBSCRIBER- IN ORDER TO LOGIN IN I SEARCHED FOR IT ON DUCK DUCK GO , BUT I I MISSSPELLED IT ,FANSLEY THEN IT CORRECTED TO SITE LOGIN IN WITH THE CORRECT ONE , BUT I READ THROUGH THE PAGE TO FIND THIS QUERY... WHICH I CAN ATTACH BECAUSE I TOOK A SCREEN SHOT , I AM NOT SURE WHAT OR WHO TO TRUST

Asked by A 3 hours ago

Last reply by Paul 2 hours ago

IP address tagged as a bot

I believe my IP address has been tagged as a bot. The issue listed below happens when using both Mozilla and Google Chrome browsers. Here's my story... I'm not very savvy… (read more)

I believe my IP address has been tagged as a bot. The issue listed below happens when using both Mozilla and Google Chrome browsers. Here's my story... I'm not very savvy at purchasing tickets through second-party websites. My troubles may have begun when I forwarded the initial email to my daughter to claim the ticket barcodes; she's the person I purchased the tickets for as a gift.

  • She did try to collect the tickets through my forwarded email and was directed to the original seller's website. I did list her email address as the owner of the tickets. She did receive an email asking if she would like to finish the purchase.
  • As my daughter was reading this email, I was trying to pay for the tickets through PayPal, but the transaction did not go through as I had expected.
  • I then went back to TicketNetwork.com and canceled the tickets. This time, I used my email address as the address to send the ticketing information.
  • Then, I returned to TicketNetwork.com and repurchased the same group of tickets using my PayPal account. This time after checking PayPal, the transaction did go through.

While trying to purchase concert tickets through TicketNetwork.com and then being directed to Ticketmaster.com, and somewhere while trying to retrieve three tickets at Ticketmaster.com, this is what pops up on the screen: "Pardon the Interruption As you were browsing, something about your browser made us think you were a bot. There are a few reasons this might happen:

    You're a power user moving through this website with super-human speed.     You've disabled JavaScript in your web browser     A third-party browser plugin, such as Ghostery or NoScript is preventing JavaScript from running."

After looking into the JavaScript running on my laptop, the program is stilled installed. I did not find Ghostery or NoScript installed within the system.

A friend suggested that my IP address has been tagged as a bot because of the several attempts to retrieve the concert tickets through my daughter's and my email address. Another red flag may have been that both of us attempted to claim the tickets at TicketNetwork.com and followed Ticketmaster.com within a relatively short period.

My tale has ended, to the best of my recollection. Can you help me eliminate this IP bot with the above information? Many thanks, Mary

Asked by mplathrice 3 hours ago

Last reply by Paul 2 hours ago

Twitter

In the last couple of days I cannot log into Twitter in Firefox. I get a message that something is wrong "but don't fret, it is not your fault". When I hit Refresh, it wo… (read more)

In the last couple of days I cannot log into Twitter in Firefox. I get a message that something is wrong "but don't fret, it is not your fault". When I hit Refresh, it works, but only once. What is wrong? I have the latest Firefox version. Thanks

Asked by 2dairaki 2 days ago

Last reply by 2dairaki 4 hours ago

How do I add applications, specifically mp3s

On a website I regularly visit Firefox does not know what to do with an mp3 link and will not prompt for an action. How can I add MP3 to application list? Copy of applica… (read more)

On a website I regularly visit Firefox does not know what to do with an mp3 link and will not prompt for an action.

How can I add MP3 to application list?

Copy of application list attached.

Asked by blindfriar 4 days ago

Last reply by blindfriar 4 hours ago

desktop shortcuts

I am using firefox 102.0(64 bit) on windows 10. Recently some videos i watch have Error Code: 232011. Also I can't drag and drop shortcuts of certain sites to desktop or … (read more)

I am using firefox 102.0(64 bit) on windows 10. Recently some videos i watch have Error Code: 232011. Also I can't drag and drop shortcuts of certain sites to desktop or folders. It installs an empty file folder.

Asked by jaycompton47 10 hours ago

Last reply by cor-el 6 hours ago

XPCOM and New Download of FIrefox

Couldn't open Firefox XPCOM error. Downloaded Firefox again and I now have Firefox in OS/Program Files/Mozilla Firefox (which doesn't work - XPCOM error) and a second ve… (read more)

Couldn't open Firefox XPCOM error.

Downloaded Firefox again and I now have Firefox in OS/Program Files/Mozilla Firefox (which doesn't work - XPCOM error) and a second version in OS/Program Files (x86) which works but has lost all my bookmarks and passwords.

How can I fix this please.

Asked by brianmcdonaldtourguide 1 day ago

Last reply by brianmcdonaldtourguide 7 hours ago

Cannot upload photos on this site - Mozille Support

On the console log, it is giving a bad gateaway for the post request when I am trying to add photos from the attach option given below. Same issue on mobile app as well. … (read more)

On the console log, it is giving a bad gateaway for the post request when I am trying to add photos from the attach option given below. Same issue on mobile app as well.

Asked by Amay 8 hours ago

Firefox 102 Renaming .exe files

I've noticed that with Firefox 102 when I download an exe file, in this case Thunderbird Setup 102.0.exe it is renaming it to Thunderbird Setup 102.0.exe.bin. Why is that… (read more)

I've noticed that with Firefox 102 when I download an exe file, in this case Thunderbird Setup 102.0.exe it is renaming it to Thunderbird Setup 102.0.exe.bin.

Why is that happening now? I know the "potential risk" or downloading an .exe file but shouldn't it ask or at least warn you instead of just deciding to rename it

I didn't see a setting to disable this "feature". Is there one?

Thanks

Asked by AZBigDog 5 days ago

Last reply by Chris Ilias 8 hours ago

Recent Firefox update

This last update for Firefox was a bust! It has totally rerouted where my downloads go, changed all my settings! How do I go back to the prior version of Firefox? This … (read more)

This last update for Firefox was a bust! It has totally rerouted where my downloads go, changed all my settings! How do I go back to the prior version of Firefox? This has really affected my productivity. I need someone from support to answer this question, and I see I'm not the only one with issues.

Asked by everready2go 13 hours ago

Last reply by Terry 8 hours ago

Disable Delete Option In Downloads Panel

I recently had to restore my computer. Doing that I have to get the new firefox which I now have version 102. Updates disabled instantly. I was on version 88. On version … (read more)

I recently had to restore my computer. Doing that I have to get the new firefox which I now have version 102. Updates disabled instantly. I was on version 88. On version 88 this feature was not on it and version 102 now has this feature and I do not like it.

The feature I am talking about is if you open the downloads panel and view the downloads list and right click on one of the downloaded files in list there is now an option to Delete. I accidentlly hit this and thought it was just deleting it from downloads panel. Nope it deletes it from computer permanently, not even to recycle bin. Click Delete its gone for good until download it again.

And this delete option is right above the option remove from history, which I use a lot.

So I want to know how to disable this delete option? Thanks

Asked by ja13717 2 days ago

Last reply by cor-el 8 hours ago

Firefox 102.0 uncontrollably scrolls when using Facebook

I'm using Firefox 102.0. When I'm in Facebook and I scroll to the bottom of the page and Facebook pushes more content, instead of staying where it is the browser keeps ju… (read more)

I'm using Firefox 102.0. When I'm in Facebook and I scroll to the bottom of the page and Facebook pushes more content, instead of staying where it is the browser keeps jumping to the bottom of the page by itself, uncontrollably. how can I stop this behavior.

Asked by Dave 21 hours ago

Last reply by cor-el 10 hours ago

  • Solved

Github shortcuts

Lately, when I try to create a desktop shortcut from the Github website, it instead create a folder, with the correct title of the page, and what looks like a link inside… (read more)

Lately, when I try to create a desktop shortcut from the Github website, it instead create a folder, with the correct title of the page, and what looks like a link inside, with an abbreviated website name, but is not a shortcut at all.

Example: Try dragging the address bar padlock from this page to your desktop

Welcome to Refined GitHub!

Same thing happens when I try to drag its bookmark to the desktop.

Creating the shortcut from Chrome works properly, so I assume this is a Firefox problem.

Asked by noel_envode 2 days ago

Answered by cor-el 2 days ago

  • Solved

URLs appear when saving/printing to pdf

I'm viewing a webpage that has several links. When printing the webpage to pdf using Firefox, the links magically display their full URLs, blocking the contents of the pa… (read more)

I'm viewing a webpage that has several links. When printing the webpage to pdf using Firefox, the links magically display their full URLs, blocking the contents of the page. How can this be prevented? This does not happen when using MS Edge. Please see the attached screenshot. The top image is from a pdf printed using Firefox, and the bottom is from a pdf printed using MS Edge. 91.8.0esr (64-bit)

Asked by firefoxq 1 day ago

Answered by jscher2000 - Support Volunteer 17 hours ago

File extension removed during download

I noticed during a firmware download with the file extension .DAT that Firefox removed the extension. The file was not recognizable during an attempted firmware upgrade a… (read more)

I noticed during a firmware download with the file extension .DAT that Firefox removed the extension. The file was not recognizable during an attempted firmware upgrade afterward. This is a new issue occurring sometime in the past several months, since last firmware update. Firefox preferences are set to download .DAT files. No other settings are listed for that file extension. I verified the issue points toward Firefox by checking the download with another web browser which completed the download with the extension.

Asked by jacco237 2 days ago

Last reply by emanuel.kocher 1 day ago

A suggestion

Hi 1st off thanks for creating a web that is open and free and all the amazing and great work you guys do!!!! I appreciate your work and organization. My suggestion is I … (read more)

Hi

1st off thanks for creating a web that is open and free and all the amazing and great work you guys do!!!! I appreciate your work and organization.

My suggestion is I like to have firefox able to have my banking details readily available. Meaning I like to add my banking info from my 3 banks and paypal acc directly into Firefox. I am always paying for items through firefox web browser, and have to keep adding in my details to the website that I am buying from. e.g I will have to get my wallet and take out my card add the 16 digit number and the cvv & I got to make sure those number are correct. This is a lot of work to keep on doing every time I need to buy something its ridiculous!! It be cool to directly access my funds from my firefox browser and have direct access to my banking portal. I sure there will be a lot of issues with privacy, but I'm sure you guys can make this happen in some way.

Asked by ashmir.n 18 hours ago

Last reply by RobertJ 18 hours ago