Firefox Support Forum

Hi guys,

I'm trying to generate API key to access addon APIs using the addons.mozilla.org -> tools->Manage Api Keys.

As web screen states before generating the key I need to confirm it via email, however no confirmation email was sent to "idagent_admin@kaseya.com". This might be relevant to the issue, the account email was changed from "jmalin@idagent.com" to "idagent_admin@kaseya.com" some time ago.

We've checked the following link trying to troubleshoot the issue on our end, but had no success. We haven't found the way how to resend the email via UI.

Could you please resend the confirmation email for API key to "idagent_admin@kaseya.com" once more?

Thanks in advance, Vladimir from Kaseya Inc.

I can't stand Microsoft Edge. It's a CPU and memory hog. However, I must resort to using it when I watch a video from VUDU on any of my workstations. According to the fine folks at VUDU, Firefox is not supported in HDX or 1080i mode when using the VUDU site. According to the info that shows when you launch VUDU on a Windows device (in this case, Windows 10 or Windows 11) using Firefox, you get a message that the video is only supported in SD or 720 dpi mode. To get anything above SD mode, you have to use Microsoft Edge. Is there a developmental issue preventing such use or is this a limitation forced on Firefox users because Microsoft does want you using anything but Edge?

It's just a bit frustrated to have to use MS Edge instead of my default browser, Firefox. For the record, I just checked to be sure. There's a marked difference in resolution between Firefox and Edge on the same video.

Bob Collins [removed email from public]

The rendering issue is not seen with Chromium (Linux) or Safari (Mac). I have no alternative for Solaris :-(

I have read the tips etc, reset everything, but there is no difference.

This has been happening for a a couple of years, getting progressively worse, It has got so bad, I have stopped using FF on all but Solaris now. (and I have been using it for a long long time).

I need someone to direct me to what information/data is needed to be collected so someone can comment. Do you have any favourite page load test web sites that I can send out put to you from?

I am using win10 Firefox browser and GMX MailCheck extension app

Here are screen shots of error messages. I can access GMX Cloud from my Android mobile but NOT from my PC win10 / Firefox GMX.com MailCheck I can access GMX Cloud OK using MS Edge browser

I have cleared cache and cookies.

thanks

Hi all, in my Firefox the option to restore the privious session is grayed out. Please see the screen shot. It is an installation in German... I already checked in the security that I am creating a history. I can always use the "restore previous session" from the chronik menue bar to get the latest sesseion restored but I cannnot check the box.

Would be great if you could help me! Thanks, Ben

hello my name is haseeb and i am using moazilla firefox browser in my window 10 Home but from past 3 to 4 days i am facing the problem of browser crash crash crash again and again i am completely tired and i want to use this browser in future i check it my browser is updated with 101.0.1 (64-bit) please resolve it i am waiting for your responce

Hi - I just moved files to a new computer using PCmover. It did successfully move Firefox over including bookmarks and themes. However, I am unable to use any of my themes even though I click on "Enable" (I did try a couple of different themes). I had Personas Plus previously installed on my old computer to use to change themes but, while it is there in the list of Extensions, I can't click to enable it. Any ideas? Thanks in advance for the help!

I cannot load lowes.com or homedepot using firefox. I get the following message: Access Denied You don't have permission to access "http://www.lowes.com/" on this server. Reference #18.1dfbda17.1656344082.168cca36 I have clicked on the padlock in address line and cleared all cookies however that only works one time and then back to same error message above.

Some webpages cause the browser to automatically reload them at periodic intervals. Sometimes these intervals are too short and in the middle of reading the webpage it gets reloaded.

How do I prevent Firefox from accepting a reload command from the webpage I am currently browsing?

I did not see an answer to this in the FAQ.

Thanks in advance for taking the time to read this and answering if you choose to do so.

Firefox recently upgraded on my desktop. I ONLY use Firefox - do not want Google, Edge, Etc. I can get into all of my on-line accounts with the exception of my Bank Account. I do not get a message about browser - but if I click SIGN-IN, it just sits there. I called my Bank...told me I have to use Google, Chrome or Edge - DO NOT WANT TO USE ANY OF THOSE. I had no issue signing in until it upgraded. PLEASE tell me how to fix this - I have cleared my Cache and History, etc. Nothing works. Please HELP!!! Do not want to use another browser to access this account - do not feel safe with any of them - why I use Firefox. Thank you.

I use Ajatix drop down menus in my website https://luresnreels.com. My .css and .js files in my website don't function apparently. The drop down menus do not work in Firefox, but do work in Chrome and Edge. Looks like it's not working on my iPhone also. I have a new desktop computer with Windows 11 home edition. Ajatix used to work fine on my old Windows 10 computer. What to do? Thanks

It appears that the latest browser updated changed the default email address, which used to be Apple mail.

Where can that be re-set to what it used to be? I checked all over in Settings but could not find any place to do it. Thanks.

Hi!, recently i have been having this browsing problem whenever I open the news website at https://www.cgtn.com/channel/documentary. The site wont load and error is shown- "cannot load M3U8:levelLoadTimeOut". Have tried numerous times but failed to load. However other web sites have no problem and prior to this I am able to surf at all times. What must I do to get back the browsing? Any help is appreciated. Thanks

Hello, Do not be tired

while i clicked on the normal Web page, Cursor is activate, And blink. it walks a lot on the nerves.

please solved this problem,

Thank You!

One website will not come up on either Firefox or Safari - etsy.com. Did I get locked out? The website is completely empty - no words, no picture, no link.