Firefox Support Forum

I have tried multiple times to just change my homepage. I am coming from Chrome, but I used to use Firefox a lot. I am going into my preferences almost daily to change my homepage to just the standard firefox home, because I thought I was just crazy. It will not save my preference though, and I have no clue why. I do not have any extensions enabled or installed other than the ones that come with a fresh install of firefox. I even have those disabled right now. I have some themes downloaded, but I only am using the one provided my Mozilla. Nothing is allowing to save changes.

I will change it, and for like the next few times I open my browser, it will be saved, but after a day, its gone. I still have no clue as to why.

Can anyone help out?

I can no longer use Firefox since last update to access a interactive map on my village Website. This is the page that does not work as it use to. https://www.elkgrove.org/i-want-to/contact-the-village My village said to contact Firefox to get help.

If it helps this is the main website for Elk Grove Village https://www.elkgrove.org/ To get to the page with the map click on I Want To . . . . Click on Contact The Village The page will come up to find the map near the bottom of the page. This map use to always pop up with the village map right away and no need to enter the name of the town.

An example of the problem: Firefox does not rnder the page https://www.ebay.co.uk/itm/164957094349?_trkparms=amclksrc%3DITM%26aid%3D1110013%26algo%3DHOMESPLICE.SIMRXI%26ao%3D1%26asc%3D238391%26meid%3D7ab2984ab89c490d9d19c64154175f61%26pid%3D101195%26rk%3D5%26rkt%3D24%26sd%3D402300560285%26itm%3D164957094349%26pmt%3D1%26noa%3D0%26pg%3D2047675%26algv%3DSimplAMLv5PairwiseWebNoToraCoCoViewsNoHighIdfOrSortByFinalScoreBlenderWithPromotedViewItems%26brand%3DUnbranded&_trksid=p2047675.c101195.m1851&amdata=cksum%3A1649570943497ab2984ab89c490d9d19c64154175f61%7Cenc%3AAQAGAAABQJxAynw2%252BiqzPDrRSEdA1OtGPHECjXiPIHTAGGaFXyfAhhOOcI0evIqLAV5dzxfkWlXm6ww1t0P09GMtcbSuFZjf5HidAoI3BLEE5q9IzcpZf1TZn1%252BLTOgqc1OD9sLjUiICuetx8VnxmROZ45L3noIgk65aQJuCoPA0d32OWfO52LE5XKsl22M11N9hzVfwHgluh%252F5HKiKhVl5Tsx0wb0b0dE30VWGeE6KisowiOj70Bzel9x4sBW7H8CN3vmNB2XZxJ3WwTx5I56fEAax5jK2zMEYDr0au%252Fk%252FCwLpDP%252BFvJPj2%252BRIxUzguSZgC5le17lkTY6CuGTF9xYRefAzw8ks%252FtcGsNkPKFb7ZfNXkOLe1k28NQbsvOuhPVcLk1pb3Joal6Ssw3egfQv4HF3D4vL6v6k1xWnbVepvH8lGXPENE%7Campid%3APL_CLK%7Cclp%3A2047675&epid=23034767275

properly. A lot of the text comes out in very narrow columns. The problem happens quite often on eBay. Chrome does render it properly. Could you please look into this? Thanks, Jon

After some time of using Firefox, opening Google somehow "breaks". Let me explain:

Upon starting FF, all works fine. After some time, however, say 5-10 minutes, when I click the URL bar and try to google something, nothing happens. If a page is already open, the browser will stay on this page. If I opened a new tab, the URL will change to the relevant google URL, but the actual tab won't change at all. Dev-Console shows an empty HTML page. It's not even attempting to load the page really, the network panel shows a single empty GET request to google and nothing more. Even if I try to go to google.com directly, nothing changes. Meanwhile, all other sites I tried (youtube, amazon, reddit, what have you) still load and behave normally. It's as if FF goes completely brain dead as soon and only if google is involved.

I can "circumvent" this by going to some other google product, say google docs, and then selecting google search in the "google apps" menu in the upper right. But the only way to "fix" it is to restart the browser entirely.

This only happens on the laptop provided by my employer and only since today. On my personal laptop, running the same version of FF with the same account and addons it works just fine. It even happens in troubleshoot mode with no addons running. Even a system restart doesn't fully fix this issue.

I'm really at a loss here, any help would be appreciated.

Here you will find a screenshot of what happens if I open a new tab and try to google "test". For whatever reason, it didn't let me upload to this form directly.

Since the latest Firefox, I cannot load Bell Webmail when I am using my VPN. Everything works fine with Edge. I am not tech savvy, but is there something in "settings" that should be adjusted. Bell says that Firefox is the problem. Alan

Hello,

i recently want to check something in Firefox and noticed that in about:third-party where some modules were installed. I have no knowledge about these kind of stuff. There were like up to 10 modules with the sign that there were not signed.

So I wanted to check it on the next day. But these modules disappeared now.

The questions are: Is it normal that these modules disappear? Is it normal that some module are unsigned?

Thanks for help!

For a few days now this thing with the tabs is driving me crazy. When I click on some link a new tab opens, then I click on another link another tab opens. Following some instructions I went to about:config where I was asked to look for neww, then change the default from 3 to 1. That solved the issue with opening multiple tabs, but now when in gmail and I click on a link it remains in the same page and I have to keep getting back to gmail to continue reading my emails.

That was not the behavior before. When I clicked on a link in my email I was taking to a new tab. Which was OK. But then lately every time I click on something it keeps opening new tabs. This is so annoying.

What can I do to go back to the settings I had a week or more ago.

This is FRUSTRATING!!!!

Thanks so much for your help on this matter.

Ana

In email when I click on a link

As per this issue I reported a while back, I was experiencing odd issue with automatic redirect to HTTPS for some private development sites.

I finally found a fix for the issue. The problem appears to be with DuckDuckGo Privacy Essentials Extension which apparently *may automatically redirect to the http site. In order to prevent this, I added my development sites to 'Unprotected Sites' and this prevented DuckDuckGo from doing the automatic redirect to https.

• - Odd thing is that I had multiple domains pointing to the same web instance and only one of the domains was having this issue with the DDG extension. Both were going to the same IP through a HTTP proxy. The proxy and web server were not the issue. This symptom points to an maybe an issue in Firefox....

In summary, be wary of odd redirects and the DuckDuckGo Privacy Essentials extension if you are doing web development work.

Since the update that changed the cookie management, I have not been able to delete just my cache without losing all my cookies & login information. I'm no longer able to automatically sign into a bunch of my sites.

Firefox keeps disabling addons randomly, some of them are made by mozilla even. I am getting them from the official addon site so they shouldn't be illegitimate ones. Let me know what information about my install I can give to help.

OS version: windows 22000.593 Firefox version: 99.0.1 (64-bit)

I have used Firefox for years with my MSN/Outlook emails. Recently, something has changed that has caused typing emails to a nightmare. As I am typing the "system" is constantly suggesting text and I do not know how to remove that feature. Each time this happens I have to stop and either hit the tab key or fiddle around with the space bar to get past this problem and continue typing what I want to write. Also, as I am replying to an email, the "system" occasionally opens another email document and at the same time moves the email I am trying to respond to. It moves the email, not to trash, but to Archive. I never use the archive feature. How do I fix these problems. Something has obviously gotten changed in "settings" but I cannot figure out where or how to fix. The "suggested text" feature is disasterous and annoying and it has got to be removed somehow. Please help.

Hi, I got a new computer and need to sign in to my account but can't remember my long, auto-generated PW. How can I reset with out losing all my data? Is it possible to talk to a human on the phone? thanks, Tyler

I had been using Firefox browser for awhile, but because of playback performance issue, I have to using another browser just for video playing, especially for 4K video.

Compared to Edge, Firefox seems taking more resources to playback the YouTube video and more heat. When look at the Task Manager, the Video Processing is 0%, and GPU is running significantly more resources on '3D'.

When my computer shuts down unexpectedly (due to power issues etc.), after power on the computer again it takes too long to search for a website (Not restoring previous session but actually searching for anything else)

Hello,

We have a solution to display a property sale detail in iframe. The first time it's displayed only the not small images or without srcset.

Points of note: - The iframe is resized by javascript to take the height of the content height at loading. - Most images are defined with a srcset.

It's seems the browser begin to download 480px images as it should and the height resizing of the iframe cancel the requests (NS_BINDING_ABORTED) and it request the image in the attribute src but does not use it. The image preview in the inspector also display "Unable to load".

Refreshing the page display the images (with or without cache), you need to restart Firefox to have the issue with the same images. It's work correctly under Chrome.

Here an example https://test-agpwrapper.agence-plus.com/agpwrapper?k=cPZw_2neX-c At the end you have photo 3, photo 4, and photo 5 instead of the images, it's displayed if you refresh the page.

Thanks you for your support.

This is a moan more than a question. About every six months or so my bookmark sidebar disappears because i have clicked Control and B without meaning to. And that is how to get it back again. Except, I never remember and search all over the page (View, Options etc) without finding how to get it back. So I eventually do a search for how to recover it and find all the archived guides from when other people had the same problem and the same question and ther same frustration. So my moan/quesion is this: why the blankety blank, doesn't Firefox add something into the menu (View or Options or somewhere) that says "Show toolbar permanently". Would save all this frsutration and irritation. The impression I get is that Mozilla thinks we should not want to have the menu on screen all the time. But that is the problem with users! We have our own way of doing things! Please!

Firefox only shows a black box when i try to run an embedded video. It works fine on other browsers, specifically Microsoft Edge. I ran it in troubleshooting mode which fixed the problem temporarily but reoccurs when computer is off and then turned on.

I want to be able to preview pdfs in firefox in a new tab without first downloading the file like it used to. But this version (99) of firefox won't allow me to do that. I tried selecting the "action" for pdfs in the applications section of settings to "open in firefox". What it does is preview the pdfs without downloading indeed but it previews it in the SAME tab which makes browsing more difficult. If I select "always ask", and then select "open with firefox" in the dialogue box, it opens the pdf to a new tab alright but it downloads the file FIRST. Is there a way around this please?

On Firefox for Windows (on Windows 11 release 99.0.1), the first setting in Settings is "Open previous windows and tabs". This is incorrect. It doesn't do this. When checked, upon startup, it will restore one window, its tabs, & maybe its sessions (?), and it will send all the other Windows & their tabs to the bit bucket.

Users: KNOW & HEED this warning! Team: Please take what you've already done for that window and merely do it also for the rest of them? In the mean time, please change the wording to something like "Open one of the windows and its tabs". Ideally, identify which window has been chosen for this.

Thanks, and be well.