Firefox Community Forum

The page isn’t redirecting properly

Firefox has detected that the server is redirecting the request for this address in a way that will never complete.

   This problem can sometimes be caused by disabling or refusing to accept cookies.

Hi, Since the last update for Mozilla on the laptop (updated on 6/Oct/2025 - version 143.0.4 (64-bit)), all the shortcuts to websites in Firefox homepage I had pinned have disappeared. Also I can't add new shortcuts. I already have shortcuts enabled in Settings>Home>Firefox Home Content>Shortcuts.

Does anyone know how to solve this?

Kind regards.

Bárbara O.

OBJECT : Le système de marque-pages et d’historique n’est pas opérationnel, car l’un des fichiers de Firefox est en cours d’utilisation par une autre application. Certains logiciels de sécurité peuvent provoquer ce problème

I would like to have a solution to reactivate all the bookmarks in the personal bar.

Best regards

When I try to sign in to Chase banking, it tells me to upgrade my browser, which I have already done. Had to use Edge to login successfully. Using Windows 11 Pro with current Firefox browser.

Since my Firefox updated, the audio system is not work that I miss most virtual meetings. I tried multiple times but I cannot update to play the audio system. Please help the steps to set up my computer system. Thank you. Jong Lee

What settings do I need to get Street View to return the street view rather than a black screen in all 4 of my Ubuntu browsers, when it used to work fine but now is trash ?

For whatever reason every time 'Firefox' browser goes down my email shuts down also. This did not happen prior to trashcan Win!!(recently installed). It's a pain in the ass having to reactivate 'Firefox' then contact my email server to reactivate my email service. Any assist is appreciated. TangoYankee in advance.

Hi,

I am in the UK I want to access channel t catch-up service and get a request to disable the ad-blocker.

I have no idea what the icon looks like or how else to mam=nage it. I didn't know that I had an ad-blocker.

See screen dump of the FAQ

Help most welcome

Thanks

Bryn

I don't know if this is the proper topic, but I'm not sure what to call it. For the longest time I've had an issue with the settings being reset every time I open the browser - all my add-ons are off, all my configurations return to the original state, every single time. I have to manually turn them on all over again every time. Does anybody else has the same issue? Can it be solved somehow? Do I need to redownload Firefox or something?

Hello,

I am in a situation where I am a student at the university of Gothenburg. At the university the students have their own spaces at a cyberspace cloud storage facility. The place is called Canvas. In Canvas the students subject are lined up and information about each subject is also stored and other features about the students education. The place is only about university information and education. Yesterday, I tried to log in to my account into Canvas at the university of gothenburg, at Handelshögskolan on my computer. It was not a success. I tried to use the regular webbrowser for Apple, Safari, but it was not a problem there and I was able to login. I was also able to login to my account on my cellphone, which is logged in via an application downloaded from Appstore.

I do not wish to use Safari because it is not purposeful in the usage in the direction via education that i am looking to achieve.

How can you help me solve this please?

Hello, I run a movie and drama-related website: https://tvmon.com.co/. Recently, I’ve noticed that Firefox occasionally throws the following error when trying to access the site:

"Secure Connection Failed An error occurred during a connection to tvmon.com.co. . The OCSP response contains an invalid signing certificate. Error code: SEC_ERROR_OCSP_INVALID_SIGNING_CERT"

This issue is very strange because:

1. The site loads fine in Chrome, Edge, and Safari.

1. My SSL/TLS certificate is valid, up-to-date, and passes external tests (SSL Labs, etc.).

1. The error only appears occasionally in Firefox, refreshing sometimes fixes it, sometimes not.

1. Hosting and server logs show no issues at all.

I suspect this is related to Firefox’s stricter OCSP validation, but I’m not sure how to debug or resolve it. Since my site streams drama and movie content, this error is frustrating for users who rely on Firefox.

Has anyone else experienced this intermittent OCSP signing certificate error? Is there a known fix or workaround for Firefox-specific validation issues?

Dear Sir or Madam,

I'm recovering an older Firefox Sync Account. I can login on https://accounts.firefox.com. My password is valid. I cannot login within Firefox (activating Sync). It simply does not continue - After entering the E-Mail-Address and clicking the Button "Sign up or sign in". The browser network debug show no (obvious) communication error.

Please advise.

Kind Regards, Stefan

I noticed recently that my 'Add Shortcut' button has disappeared. I've been through other articles and they were of no help. I have 4 rows selected for shortcuts so theres no reason for it to be gone.