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Charge of $2.99 per month

I seem to have signed up for a product that costs $2.99 per month. I don't know what the product is and I don't use it. Mozilla provides no way to cancel this charge tha… (read more)

I seem to have signed up for a product that costs $2.99 per month. I don't know what the product is and I don't use it. Mozilla provides no way to cancel this charge that I have been able to find.

Asked by cwidgren 1 day ago

Last reply by Václav Trpišovský 16 minutes ago

default browser

Windows 10, it is not possible to make firefox to my default browser, because firefox does nich appear in the default list for the selection of browsers. if i want to sel… (read more)

Windows 10, it is not possible to make firefox to my default browser, because firefox does nich appear in the default list for the selection of browsers. if i want to select a new default browser which is not in the selection list i can only do this in the microsoft app store and there is no no firefox How can I make firefox beeing the default browser?

Asked by biribori 9 hours ago

Last reply by Vikas Singh 9 hours ago

Firefox crashing

Hello, I am using a new HP computer with Firefox as my main browser. I use two screens. I have had problems with Firefox for the past couple of weeks. I usually have a c… (read more)

Hello, I am using a new HP computer with Firefox as my main browser. I use two screens. I have had problems with Firefox for the past couple of weeks. I usually have a couple of windows of Firefox open. One on the first screen with multiple tabs and another on the other screen. I also run chat programs, Discord, Antivirus programs, Zoom, Slack, and a few others.

Firefox crashing has also crashed other programs. I have had Discord crash a few times and Displayfusion crash as well.

I updated FireFox to the newest version. I even uninstalled and then reinstalled. I updated Windows. Flash is turned off. My video drivers are updated. I checked for viruses and spyware. I did have some Bit Coin Mining malware detected, but it was quarantined last week. All scans now are clear.

bp-dec3f18d-af80-4edc-9087-b70ee0201027 10/27/2020, 4:30 PM View bp-f8777c9b-a407-4e11-a9ee-37a250201025 10/25/2020, 5:21 PM View bp-abd3410b-568e-43dd-9053-29aa30201025 10/25/2020, 5:12 PM View bp-273a22ae-9bcb-4bd0-84f9-b41380201024 10/23/2020, 11:46 PM View bp-326e9a6b-d150-49af-83bc-6e9660201024 10/23/2020, 11:45 PM View bp-795da486-7b66-410d-b82f-b99700201022 10/21/2020, 9:24 PM View bp-33f90417-8487-442d-b824-51f350201027 10/27/2020, 4:35 PM View bp-ab362090-d258-4969-a0f2-ed6a10201027 10/27/2020, 4:36 PM View bp-afb2f753-1b96-41a3-8c09-bb6ea0201027 10/27/2020, 4:36 PM View bp-634f7e71-340c-4047-9e57-ce8db0201027 10/27/2020, 4:36 PM View bp-9610b432-4024-4ff8-99c9-066f30201027 10/27/2020, 4:36 PM View bp-f0f20b3b-7210-42d9-b232-5efc00201027 10/27/2020, 4:36 PM View bp-1cebb044-b9bb-4e1f-a4ca-1b7580201027 10/27/2020, 4:36 PM View bp-4b2a076f-0cb3-470a-801d-c3fea0201027 10/27/2020, 4:36 PM View

Asked by leon.aicsourcing 16 hours ago

Last reply by FredMcD 9 hours ago

firefox refresh wiped my bookmarks and other things are not working correctly.

I did a browser refresh, and when it was done, almost everything it was supposed to save was gone. "Firefox will save these items: Bookmarks Browsing and download… (read more)

I did a browser refresh, and when it was done, almost everything it was supposed to save was gone. "Firefox will save these items:

   Bookmarks
   Browsing and download history
   Passwords
   Cookies
   Web form auto-fill information
   Personal dictionary "

Bookmarks, gone. Home tabs, gone. Browsing and download history, gone. Cookies: spotty. Autofill; partly missing.

And a new tab is now completely blank (see attached image). I thought it might repopulate itself, but nope. Just blank.

All my home tabs were wiped, and I was able to put them back. But this outcome was unexpected. Some places I had to log back into; some I did not.

So I feel like I am now dealing with a broken browser, and not sure what to do about it. At least the buggy hangups and crashes seem to be fixed. Maybe.

edit: Also noticed I cannot make new bookmarks. Halp....

Asked by patricia.pennell 18 hours ago

Last reply by FredMcD 9 hours ago

Help!!

How do I create a shortcut for a website on Firefox? I know with Chrome you just go to the upper right corner and select more and it gives you the option to create a shor… (read more)

How do I create a shortcut for a website on Firefox? I know with Chrome you just go to the upper right corner and select more and it gives you the option to create a shortcut, please help!

Asked by Molly Berginc 23 hours ago

Last reply by cor-el 21 hours ago

Raccouci et marque page tous effacés

Bonjour, Lors de ma connexion se matin un drole de message est apparu, j'ai du réinitialiser mon mot de passe et maintenant je n'ai plus rien d'enregistré, marques page,… (read more)

Bonjour,

Lors de ma connexion se matin un drole de message est apparu, j'ai du réinitialiser mon mot de passe et maintenant je n'ai plus rien d'enregistré, marques page, site web préférés et mots passe. Si quelqu'un sait m'aider à récupérer tout ça, ça serait magnifique.

En vous remerciant par avance.

Asked by b.spriet 20 hours ago

Last reply by cor-el 13 hours ago

Stop tab from resetting to top of page

All other browsers (Internet Explorer, Microsoft Edge, Opera) hold the position of the cursor/view when opening and moving to a newly opened tab. When returning to the p… (read more)

All other browsers (Internet Explorer, Microsoft Edge, Opera) hold the position of the cursor/view when opening and moving to a newly opened tab. When returning to the previous tab (in those browsers), the original position/view is as it was before the new tab was viewed. This is not the case in Firefox!

When returning to a previous tab in Firefox, the tab resets itself to the top of the page, instead of holding the place that was left when the new tab was opened/viewed. This is extremely frustrating, and time-wasting.

Is there a setting that will hold the viewed location of a tab when another tab is opened/viewed, when the original tab is viewed again?

Asked by m_wheeler1121 17 hours ago

Last reply by jscher2000 13 hours ago

Staying logged on after leaving a website

Until recently, there were websites like Fox.com that I did not have to log back in every time after I left the website, but it kept me logged on. Recently it started as… (read more)

Until recently, there were websites like Fox.com that I did not have to log back in every time after I left the website, but it kept me logged on. Recently it started asking me to log in every time. Is that someting done by Firefox or by the specific website?

Asked by JossefPerl 1 day ago

Last reply by cor-el 19 hours ago

Browser not recognising a url anymore

For a long time now I had been able to access this webpage using Firefox: https://weather.bom.gov.au/location/r3gx0kn-alexandria . In recent months the browser does not… (read more)

For a long time now I had been able to access this webpage using Firefox: https://weather.bom.gov.au/location/r3gx0kn-alexandria . In recent months the browser does not even recognise anything has been typed in. On the other hand, Bing (my back-up browser) does take me to the site. It came to Firefox for a day or two earlier this month but is gone again. Can anyone suggest a fix please?

Asked by bobofalex 1 day ago

Last reply by FredMcD 20 hours ago

Firefox takes a long time to launch from a cold boot of Windows 10.

I am currently running Windows 10 on my desktop computer for over 10 years and I have been using Firefox as my default browser. I’m currently using Firefox version 82.0 (… (read more)

I am currently running Windows 10 on my desktop computer for over 10 years and I have been using Firefox as my default browser. I’m currently using Firefox version 82.0 (64-bit) and I’ve noticed that Firefox take a longer time to launch from a cold boot of Windows 10. Is there an Add-on or something other feature that I can use to make it boot faster initially? I currently use CCleaner Version 5.7 to make my computer run faster. Your prompt response to this issue will be greatly appreciated. Wilbert Kelley xxxxxxxxx@xxxxxxx.xxx

(email address phone number removed by moderator; please do not post personal information on a public website)

Asked by whkelley1 22 hours ago

Last reply by FredMcD 20 hours ago

logging on to my mail.com email account

I can not log onto my mail.com email account when using Firefox it was working perfectly several weeks ago. I am able to log on when using Internet Explorer. Firefox is … (read more)

I can not log onto my mail.com email account when using Firefox it was working perfectly several weeks ago. I am able to log on when using Internet Explorer. Firefox is updated I'm not sure what changed.

Asked by acoronado_re 20 hours ago

Last reply by FredMcD 20 hours ago

Where are the Add Ons / Extentions

I have two PC's, home and work. Home is Ubuntu. I have no issues. Work is a W10 machine, now running FF 82. The issue is since the last last W10, FF update: all the ente… (read more)

I have two PC's, home and work. Home is Ubuntu. I have no issues. Work is a W10 machine, now running FF 82.

The issue is since the last last W10, FF update: all the ententions are no longer visable in any bar. The extentions are still installed [I've checked] and are listed in "about:addons" as active, working, etc. Again, I've checked. But, I am not able to see the icons in the Tool bar. This is actually quite annoying now as one is used to clear history, another for clearing cookies etc.

This is only impacting W100 FF, not Ubuntu. How do I get the Add ons back.

Asked by piloti 1 day ago

Last reply by FredMcD 20 hours ago