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google maps

Since the latest update, Firefox won't display Google maps anymore. There was a message saying Windows blocked access to the graphics. Can't figure out where in Windows… (read more)

Since the latest update, Firefox won't display Google maps anymore. There was a message saying Windows blocked access to the graphics. Can't figure out where in Windows 10 to undo this. Help! Firefox useless to me without Google maps.

Asked by dan247 1 month ago

Last reply by cor-el 1 month ago

Bookmarks Menu List

Hello, I've noticed a change since the last update and don't understand why? When opening the bookmarks tab I would get the drop down of a long list of links I have sav… (read more)

Hello, I've noticed a change since the last update and don't understand why?

When opening the bookmarks tab I would get the drop down of a long list of links I have saved. I sometimes bunch them into groups so when looking down the long list, I can see the link I want better when more than one are from the same website.

But my issue is that when I went through the list and found that group of links, I could click onto one to open the page. In the past before the update I could click on the bookmarks drop down again, and still see the same area of links I had just clicked on.

Now when the bookmarks drop down closes it defaults to the top of the list and I need to scan down to find the links I was looking at again. Why? Yes when I closed the browser off and reopened it the bookmarks list would start at the top again. But if left opened I could click on the bookmarks tab and it would open to the same link area I clicked onto last.

Is there a way in settings I can reverse this annoying, unnecessary change.

A word to the Firefox workers that like changing things for no reason. I use Firefox because I like the things your browser has that the others don't. Keep taking the little things away that people like, which you seem to keep doing, then my favourite browser will just become "The same old s#*@" like all the others.

Asked by ShadowAD 1 month ago

Last reply by andyross 5 days ago

Tabs bar BELOW bookmarks bar

Hello, Yes, indeed, another occurrence of this everlasting request. I don't want to see the word 'userchrome.css' or 'addon' at all in any of the answers that might be … (read more)

Hello,

Yes, indeed, another occurrence of this everlasting request.

I don't want to see the word 'userchrome.css' or 'addon' at all in any of the answers that might be provided.

The question is: when will it be finally possible to have an option in the settings so the user can choose to have the tabs bar BELOW the bookmarks bar. After so many years and so many requests from so many people, how is it possible we have never been heard ?

How to officially raise a complaint / request to the teams taking this kind of decisions ?

Thank you.

Asked by The Naja 1 month ago

Last reply by Paul 1 month ago

Saved logins are all gone

I saved my login information for several accounts in the Firefox (desktop) built-in password manager. Then I got Firefox on my phone, found out passwords aren't protected… (read more)

I saved my login information for several accounts in the Firefox (desktop) built-in password manager. Then I got Firefox on my phone, found out passwords aren't protected as well on the mobile version, so I turned off sync then removed them from my phone. Later I turned sync back on thinking that it would just sync my tabs and, if it did do anything with passwords, it would copy my logins from my computer to my phone instead of removing them from my computer. That was yesterday, today I needed one of those passwords (randomly generated so I don't remember it) so I went to my saved logins on desktop and they were all gone. Is there any way to recover them?

Asked by Detroit_yeet 1 month ago

Last reply by Mich 1 month ago

Unmovable new Addon Button

Since updating ro Firefox 109 there is a new addon button that cant be moved. I dont care that the button is in the interface, I just need to move it out of the way. A bi… (read more)

Since updating ro Firefox 109 there is a new addon button that cant be moved. I dont care that the button is in the interface, I just need to move it out of the way. A big part of Firefox appeal is being able to customize it, adding buttons that arent movable is just ridiculous.

Asked by impar 2 months ago

Last reply by Paul 2 months ago

Firefox 109.0 - Forced "Extensions" icon

I will be to-the-point: Firefox 109.0 has forced the "extensions" icon (a puzzle piece) on my Bookmarks toolbar. (1) I do not wish for it to appear there (2) I am not gi… (read more)

I will be to-the-point: Firefox 109.0 has forced the "extensions" icon (a puzzle piece) on my Bookmarks toolbar.

(1) I do not wish for it to appear there (2) I am not given the possibility to remove it from the "Customise toolbar" screen

Please assist.

Asked by hevinroyal 2 months ago

Last reply by Paul 1 week ago

Trouble when I sign in my Firrefox, a Facebook group over rides my sign in.

I use Firefox to sign into my Google, each time I do however another group pg. from Facebook seems to over ride my going in. I am not a part of this group & I don't … (read more)

I use Firefox to sign into my Google, each time I do however another group pg. from Facebook seems to over ride my going in. I am not a part of this group & I don't know what to do to stop this from happening. I always have to click onto a new tab for Firefox to come up for my pg. to come up & I delete that FB group pg. But this happens to me every time I sign in. I do not know what to do here. Why does this happen as I am not as I mentioned have any part of this group that pops in from FB. I am a senior & not very tech, so please I need help on this matter. Thank you very much. I don't know what else to do here.

Asked by jan2roy2 2 months ago

Last reply by jscher2000 - Support Volunteer 2 months ago

Google sign-in pop-up persists after disabling

Hello Mozilla Support, Google sign-in pop-up persists after disabling it. I have searched the web for this solution, enacted them, but the problem persists even after I h… (read more)

Hello Mozilla Support, Google sign-in pop-up persists after disabling it. I have searched the web for this solution, enacted them, but the problem persists even after I have turned off the feature in my Google account. (See my attached images.) Some posts have commented that the problem persists in the Firefox browser, but not in other browsers. Thank you for support.

Asked by DJ Dirk 2 months ago

Last reply by timestreasures 1 month ago

Twitch Not Supported

I signed out of my Twitch account to log into another account and I am getting a message that says Your browser is not currently supported. Please use a recommended brows… (read more)

I signed out of my Twitch account to log into another account and I am getting a message that says Your browser is not currently supported. Please use a recommended browser or learn more here. I am able to sign in on Chrome and the Private tab for Firefox. Unfortunately, it signs me out on the private tab so I would like to be able to sign into my account again on my not private web browser hahah. I have refreshed Firefox, I have Ctr-F5, I have tried other troubleshooting things and nothing seems to work. I did see someone say to de-upgrade, but I am not 100% how to do that.

Asked by lilmonnster 2 months ago

Last reply by jonzn4SUSE 2 months ago

How to Fix Hotkeys, Including Copy/Paste. None of the suggestions are appropriate. No CTRL+C or CTRL+V don't work in the browser or outside. No the context menu with right click doesn't not work either.

I'm not going to fight with this very long, this will instantly make me go back to chrome or even edge. I might even go to opera, as all the suggested forums when search… (read more)

I'm not going to fight with this very long, this will instantly make me go back to chrome or even edge. I might even go to opera, as all the suggested forums when searching this issue get too deep, too technical, and too much time for me even to bother with on a browser. It's easier to install another one and should not even be this way in the first place.

That being said, it's usually not hard to fix these issues by simply disabling the way firefox copy/pastes intelligently. I don't want it to be intelligent. I want pure text only.

I do not understand why CTRL+C and CTRL+V isn't working. Even when I try to take the text I TYPED, out into a text document, I copy, and don't even get CLOSE to what I see I'm copying, this is ultterly the worst bug I've ever seen. It doesn't even make sense, all my paragraphs are backwards, sentences in the wrong places. A simple copy and paste, should copy and paste not modify the contents. If it can't see what I'm typing then it has a problem. I can see it fine. It's simply an unusable program 2 days after switching.

So where's the setting (If not any please let me know I'll uninstall immediately) to fix this. I want firefox only to copy raw text data period every time. I don't care if it has HTML code etc, I'll just cut the edges off. All I want is text only.

To add to this, this seems to be a multiple faceted issue. CTRL+Z fails to work properly. CTRL+X fails to cut properly. CTRL+Y fails to redo properly. Everything has completely butchered my long explanations and technical support making this browser absolutely useless to me. I'd rather have internet explorer 6 than this.

Asked by sickologyy101 2 months ago

Last reply by Hà Văn Hùng 2 months ago

Downloads with Firefox are not virus checked after download (Windows Defender)

While doing some virus discovery tests with Windows Defender and other AV products I realized that with Firefox files are not scanned when download finishes. With Chrome … (read more)

While doing some virus discovery tests with Windows Defender and other AV products I realized that with Firefox files are not scanned when download finishes. With Chrome and Edge the Windows Defender immediately checks and blocks malicious files. Not so with Firefox. Then the file is only checked and blocked when opened.

After some research I found that in the past there was an Option `browser.download.manager.scanWhenDone` but this seems no longer available. Under Security software in about:support Windows Defender seems to be correctly set.

Is there a way to have files immediately checked by the AV after download in Firefox completes?

Asked by Pascal Mages 3 months ago

Last reply by jscher2000 - Support Volunteer 3 months ago

My location not correct on firefox

Hi Firefox,Why does it have New York as my location ;that is NOT correct I live In New Sharon Maine ;that is my location. I have been having glitches and I'm go… (read more)

Hi Firefox,Why does it have New York as my location ;that is NOT correct I live In New Sharon Maine ;that is my location. I have been having glitches and I'm going to contact an IT person soon if it continues. Sincerely, Dawn L. Brown https://www.beartodream.net

Asked by Dawn L. Brown 3 months ago

Last reply by Dropa 3 months ago

Newsletter unsubscription doesn't seem to work

Hello, In my newsletter subscription options, I did NOT checked the "Firefox Account Tips" option but I keep receiving mail saying this : "You're receiving this ema… (read more)

Hello,

In my newsletter subscription options, I did NOT checked the "Firefox Account Tips" option but I keep receiving mail saying this : "You're receiving this email because [edited] @gmail.com has a Firefox account and is subscribed to Firefox Account Tips."

Could you please fix this issue so that I don't receive these mails anymore ?

Thank you in advance,

Mikael

Asked by mikael.debie 3 months ago

Last reply by cor-el 2 months ago