Firefox Support Forum

When watching something on Youtube and I click on the coloured download icon, I get to be able to click on the title of the video. A blue 1 appears in the download icon. When I click again, then click on the blue 1 to watch the download. Nothing happens. The window just sits there and states 'downloading', but it does not happen. This happened last year and you managed to fix it; now Youtube seem to have blocked downloading again. Geoffrey D Dean, Australia.

I may be misunderstanding the nature of syncing here but my question is this:- I have 3 devices that at various times in the past have been synced but no longer are. Now I want to sync them all again but I want the information that is on my PC, I'll call this the primary device, to by synced to the other two. In other words, I don't want to loose any of the tabs, passwords or bookmarks on this primary computer and I what them transferred to the other two. So, how do I set my PC as primary device? Thanks Chris

p.s. I know this is a different forum but anybody know if there is any chance Thunderbird will be sync-able any time soon?

I tried to look for the "json" files or "jsonlz" files but I cannot find any. Where are they exactly so I can physically remove these specific files? To remove stored bookmarks secretly behind the scene?

Hi, I just want to ask why every time I used Firefox browser on my PC then open my Task manager the Firefox in processes tab have 10 more counts even I didn't open any website and add tab. Please kindly check my screenshot. Hope to get feedback on your team. Thanks..

Since Ebay changed their format for auction ads the photos that are part of the ads open as faint negatives that can barely be seen. However, if you right click on one and save to a new tab they are fine.

Google searched stopped working in Firefox version 113.0.2. I have tried all the fixes suggested and nothing has worked. Any other suggestions or do I just stop using Firefox?

Hi: Is the World Wide Radio add-on a Mozilla approved, supported add-on ? I can find no way to address comments with them, nor seek support. All that said, I've grown to adore Mozilla's products even though I'm a newbie with all things digital; thanks so much. I am disabled and limited to disability income only; as such I can never afford to support monetarily to my satisfaction.. it is what it is. I do so appreciate the work done by so many contributors. I find that I do need more support to feel comfortable and proficient with all the Mozilla products. Currently I use the Firefox browser and add-ons / and Thunderbird as an email client. Gratitude always and best regards, DN

I saw an other article about the same possible but they had a problem with an extension but I dont have that extension but still have the same problem. Whenever i watch twitch or youtube and i alt tab or switch tabs my audio and video stops playing.

If a printable view is created from a website, firefox won't allow it to print to a PDF. I tried same feature on Google Chrome and it works. What am I doing wrong.

BTW, printing to a PDF worked not long ago, but stopped within the last couple of months.

Each and every time you install an upgrade on Firefox, your profile vanishes. So I questioned on how to save my profile and I found a nasty solution where you have to close Firefox because of a stupid empty file named parent.lock which happen to be empty on the 2 cases I checked. I did not sniff in the restore constraints yet... What a mess ! Looking at the frequency the Firefox's upgrade arrives, it would be advisable to automatically preserve the user's parameters. Alternately it would be a good thing to have a save/restore function for Firefox's parameter.

I recently tried to log into my Firefox account on a new PC I am building. I have Bitwarden as a PW manager and I use the 2FA inside of the paid version as much as a possibly can. I have it setup for Firefox but no matter what I did I could not get past Firefox's account 2FA page it kept giving me a wrong password. I saw that Firefox has a list of authenticators that will work(https://mzl.la/3p8DJls), is Bitwardens 2FA function not capable of working with Firefox accounts?

By mistake, I close a window with lots of opened tabs and can not get them back. In the past when this happened I went to history but now there's no available option in "recently closed windows".

Hello! Recently switched from Chrome to Firefox. I wanted to get browser push notifications from Facebook, specifically Messenger, but it won't toggle on for some reason. When I refresh the page, it's still off. I've allowed Facebook.com permission to send notifications, cleared cookies and cache, and even uninstalling Firefox extensions, but no luck. Any help?

I've been using firefox for last 15 years now to do my online banking with RBC. As of 2 weeks ago it has failed to open online banking on the RBC website. Google chrome however works. When speaking to RBC customer support they say it is a problem with firefox and will likely go away once firefox updates to a newer version.

Hope you can help with this issue since my browser of choice is firefox. Thanks