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Since a recent update, there is no longer a "home" button on my Firefox browser. How do I get it back? I am using version 92.0.1

Since a recent update, Firefox no longer has a "Home" button to the left of the address bar. How do I get it back? I am using Mozilla Firefox 92.0.1 in Windows 10. Tha… (read more)

Since a recent update, Firefox no longer has a "Home" button to the left of the address bar. How do I get it back? I am using Mozilla Firefox 92.0.1 in Windows 10. Thank you for your assistance.  :-)

Asked by kellykelly1 41 minutes ago

Last reply by cor-el 21 minutes ago

When opening bookmarks, firefox always goes up and down a bit, like it's stuttering.

Firefox goes up-down-up-down, sometimes multiple times in succession, when opening bookmarks. The forum doesn't let you upload videos, so I can't really give an example, … (read more)

Firefox goes up-down-up-down, sometimes multiple times in succession, when opening bookmarks. The forum doesn't let you upload videos, so I can't really give an example, but when in fullscreen it stutters a bit when opening bookmarks.

Asked by andrewwhoisnotadrumstick 2 hours ago

Last reply by cor-el 47 minutes ago

Can not see 5 star reviews for products at costco.com

A few weeks ago the product reviews at Costco.com disappeared. I spoke with Costco today and they said they could see them and that I should switch to Google Chrome for … (read more)

A few weeks ago the product reviews at Costco.com disappeared. I spoke with Costco today and they said they could see them and that I should switch to Google Chrome for better results. I tried turning off the privacy, no trackers on their site but it didn't help. Logging in or not didn't make any difference. AdGuard 7.6.1 is disabled on Costco's site. The 5 star rating system woks fine with Amizon and other sites. I am also using Norton 360 if that makes a difference. Any solutions?

Asked by byteme1946 1 day ago

Last reply by jscher2000 1 hour ago

"Access Denied" error messages

On several websites (mostly financial websites and National Public Radio websites) I keep getting these error messages. Example: Access Denied You don't have permissio… (read more)

On several websites (mostly financial websites and National Public Radio websites) I keep getting these error messages. Example:

Access Denied You don't have permission to access "http://www1.online.penfed.org/PenFedOnline/Forms/Security/LogonPassword.aspx" on this server.

Reference #18.14223517.1632679189.e95c39


I've tried some of the "solutions" on Firefox's help pages, but nothing helps. Starting Firefox in "Trouble-shooting mode" doesn't help, and some of the posted "solutions" don't even apply to the current version of Firefox.

Sometimes I have the same problem if I use Google Chrome, but the problem is worse with Firefox.

What's going on? How do I fix the problem?

Thanks in advance.

Asked by GuyDean 2 hours ago

Last reply by cor-el 1 hour ago

Intermittent denial of access to favorite sites

Why does Firefox sometimes deny me access to two of my favorite sites as below...seems to happen every am, but not late in the day? Access Denied You don't have permis… (read more)

Why does Firefox sometimes deny me access to two of my favorite sites as below...seems to happen every am, but not late in the day?

  Access Denied

You don't have permission to access "http://www.foxnews.com/" on this server.

Reference #18.44acc117.1632665794.3b4ac3a

Access Denied You don't have permission to access "http://www.dallasnews.com/sports/cowboys/" on this server.

Reference #18.3cf02b17.1632665914.12e87e17

Asked by morrisfkeller 5 hours ago

Last reply by cor-el 2 hours ago

Firefox Homepage Tab

[Win 10] A few days ago something happened with Firefox. A message appeared saying "sorry - error". Anyway, I had to rebuild the whole thing. But, the little house symbol… (read more)

[Win 10] A few days ago something happened with Firefox. A message appeared saying "sorry - error". Anyway, I had to rebuild the whole thing. But, the little house symbol for the Homepage Tab is missing. It isn't even available where the choices for Menu Bar appear. I did not cause this problem. My older pc, also Win 10 is perfectly O.K. Any "Help" just brings me back to the older information from 2011.

Asked by norm_amron 4 hours ago

Last reply by cor-el 2 hours ago

White bar appears on the the bottom of the second screen while using dual screen

If the firefox screen is maximized on my laptop, there is a white bar that appears at the bottom of the second monitor I am using, It goes away the moment I minimize. Thi… (read more)

If the firefox screen is maximized on my laptop, there is a white bar that appears at the bottom of the second monitor I am using, It goes away the moment I minimize. This is a problem only with firefox and no other program on my PC.

Asked by Maaz Modak 6 hours ago

Last reply by cor-el 4 hours ago

Abusive Update Notices

I am tired of your relentless, a;most daily update notices which can't be turned off. This is an obvious Control Issue with you. HOW DARE YOU VIOLATE MY RIGHTS AND TELL … (read more)

I am tired of your relentless, a;most daily update notices which can't be turned off. This is an obvious Control Issue with you.

HOW DARE YOU VIOLATE MY RIGHTS AND TELL ME WHAT TO DO!

If your service is so flawed that you have to consistently update, them your users need to find another browser/ This is my plan.

Effective now, I will not use your site because of your controlling attitude, lack of support and forced actions. I suggest that other users consider doing this until Moz://a stops this controlling bull shit!

In this environment, we do NOT need someone like you telling us what to do.

You're wrong, you're stupid and you're going to loose in the long run as your users are not going to put u p with this relentless BS!

Asked by 4johnherman 7 hours ago

Last reply by FredMcD 4 hours ago

Mozilla, a company whose literal goal is to keep the internet free for public use, ironically makes it virtually impossible to contact them

There is literally not a more appropriate place to post this in a 2 hour online search quest to find such a place. So, to sum it up, Mozilla does not include a, "Contact"… (read more)

There is literally not a more appropriate place to post this in a 2 hour online search quest to find such a place. So, to sum it up, Mozilla does not include a, "Contact" link on most of their public facing pages. Only a select few have them. Mozilla offers absolutely no way to provide feedback from what I couldn't find. Any page with the feedback box "Did this help" thumbs up and thumbs down literally results in nothing except the box disappearing when I click thumbs down. Mozilla's emails to their email list recipients have no second form of contact information on them beyond a mysterious unnamed physical address (which is illegal btw and lololol, I am disgusted about this for a company that is supposedly all about legal transparency online). Then, Mozilla's "Contact page" (https://www.mozilla.org/en-US/contact/) contains a completely broken map that shows literally nothing but appears to be intended to show geographical regions to contact. They link to a Facebook page without a contact option. There is an extremely limited support menu that looks like it was developed by a teenage web developer and which offers NO link to a Mozilla foundation support option. The dinky little "Get Help" link at the very bottom is the only thing that could even remotely be related to getting general Mozilla foundation help/offering feedback. Clicking on that routes to the help forum homepage which has zero options for Mozilla Foundation or Mozilla pages reporting broken features and etc. The Mozilla Github seems to only be tailored towards the various Mozilla coding projects but seems to be completely absent of actual Mozilla applications such as Firefox. Doing an extremely thorough Google search for the email address of Mozilla or any of its public facing representatives resulted me with absolutely zero results. Mozilla doesn't even openly provide a mailing address to the public on its website from what I could find (this is scary to think about in a scenario where I would need to mail legal documents to Mozilla). Mozilla has no publicly listed phone number anywhere on Google. I could not even find any leaked email addresses to anyone whatsoever within the Mozilla foundation, almost as if they actively scrub them from search results. This seeming lack of connection with Mozilla's actual users is quite concerning to me. Lol, if I were writing one of Mozilla's privacy review articles on Mozilla themselves, I would give a warning sign due to a designed communication-killing wall between them and their end users.

Please reroute this concern to the correct area. I know it is not posted in the right place but Mozilla literally left me with no option on a more appropriate place to leave it.

Asked by nicholas18 9 hours ago

Last reply by FredMcD 8 hours ago

Mozilla article comments section login broken on all articles

When I try to login at the bottom of any Mozilla article page with my valid Mozilla account credentials (the same ones to login to my account on my Firefox browser), it g… (read more)

When I try to login at the bottom of any Mozilla article page with my valid Mozilla account credentials (the same ones to login to my account on my Firefox browser), it gives an error message as if I had entered an invalid username or password (I had not).

Asked by nicholas18 9 hours ago

Last reply by FredMcD 8 hours ago

firefox does not play audio on any web page

Firefox 92.0.1 in Windows 10 Pro x64 will not play any audio. I have Opera, Edge, and Chrome installed and they all play audio just fine. I have done the following: - D… (read more)

Firefox 92.0.1 in Windows 10 Pro x64 will not play any audio. I have Opera, Edge, and Chrome installed and they all play audio just fine. I have done the following:

- Disabled all extensions - right clicked the volume icon to open the volume mixer and made sure Firefox volume was set correctly

       (at same level as everything else) (see attached picture)

- went into settings -> sound -> advanced sound options -> App volume and device preferences and

       made sure Firefox was set to Default (just like all the other browsers) (see attached picture)

- Uninstalled / reinstalled firefox - Created a brand new profile, from scratch - Reinstalled my sound drivers and NVIDIA video driver - restarted windows

How do I fix this problem?

Asked by radar 1 day ago

Last reply by Bithiah 8 hours ago

There is no way to report outdated Mozilla online articles

Today I read an extremely outdated article posted by Mozilla and I wanted to report that but Mozilla makes it damn near impossible to reach them. I found that the Firefox… (read more)

Today I read an extremely outdated article posted by Mozilla and I wanted to report that but Mozilla makes it damn near impossible to reach them. I found that the Firefox help forum was sadly the closest thing.

Asked by nicholas18 10 hours ago

Last reply by Bithiah 8 hours ago

Firefox frequently freezes/crashes with very high memory usage

Several times a day Firefox freezes and begins using a lot of memory (90-99%). After a while either the open tab or the browser will crash. I have tried troubleshooting m… (read more)

Several times a day Firefox freezes and begins using a lot of memory (90-99%). After a while either the open tab or the browser will crash. I have tried troubleshooting mode, an account refresh and a fresh install of Firefox, but the crashes still occured after/during all of these fixes. I've tested my RAM and there were no errors detected. This problem has been occuring for a month or so, but seems to be getting more frequent. I've included the report IDs of the most recent crash reports.

bp-c3632dd7-dff1-4265-90e9-f62710210926 bp-3eb0a8ac-a491-48ac-a186-997250210926 bp-c3632dd7-dff1-4265-90e9-f62710210926 bp-80bb3b1e-6a1d-4942-ac4b-c8de80210926 bp-d649e773-27d6-479e-99b2-bf5d90210926

Thanks in advance if anyone has any suggestions!

Asked by sianstables 15 hours ago

Last reply by FredMcD 15 hours ago

Finding and removing duplicate bookmarks

I imported a list of bookmarks from another computer. Now my bookmarks sidebar contains many duplicates. Is there an efficient way to identify and remove them? Jim B. … (read more)

I imported a list of bookmarks from another computer. Now my bookmarks sidebar contains many duplicates. Is there an efficient way to identify and remove them?

Jim B.

Asked by jimbir 2 months ago

Last reply by cor-el 21 hours ago

firefox auto-refilling wrong password

hello, Firefox is auto-saving the correct site password but then when I submit the login it automatically recoverts it to a different shorter password so I can't login. I… (read more)

hello, Firefox is auto-saving the correct site password but then when I submit the login it automatically recoverts it to a different shorter password so I can't login. I have tried clearing my cookies and cache and even turning auto-fill off but still have this issue of it autofilling the wrong password regardless if the right password for the site is stored or if auto-fill is off..

Asked by neigel.emma 23 hours ago

Last reply by cor-el 22 hours ago

Zoom controls and jpg images

When I open a jpg image in a new tab and try to use the Zoom Controls on the custom toolbar: On one of my desktop PCs the Zoom Control will function to enlarge the image … (read more)

When I open a jpg image in a new tab and try to use the Zoom Controls on the custom toolbar: On one of my desktop PCs the Zoom Control will function to enlarge the image if I click the + button and restore it to its original size if I click 100%. On my other desktop PC the Zoom Control functions properly on text such as this, etc., but does not enlarge jpg images. Both PCs are running the most current version of Windows, both are running the most current version of Firefox Nightly. Displays and display cards are different. Not sure if this is a bug report, or I missed a settings adjustment. Michael

Asked by mptyler 1 day ago

Last reply by cor-el 22 hours ago