Showing questions tagged: Show all questions

Macy's Login

I cannot logon to macys.com. I get the error message, "A technical error has occurred. For assistance, please call 1-800-289-6229." I called and rather than trying to tro… (read more)

I cannot logon to macys.com. I get the error message, "A technical error has occurred. For assistance, please call 1-800-289-6229." I called and rather than trying to troubleshoot Firefox, they told me to try Chrome. Chrome did work, so there must me an issue with Firefox. I cleared my cache, but still got the error message.

Asked by jazzybob 24 minutes ago

No audio from Firefox on any site

I started having an issue where I do not get any audio from Firefox. Everything else works fine. Firefox is not muted, it's not turned down in the mixer. I completely … (read more)

I started having an issue where I do not get any audio from Firefox. Everything else works fine. Firefox is not muted, it's not turned down in the mixer. I completely uninstalled using Revo Uninstaller to make sure ALL registry and directories were deleted. When I reinstalled it did not give me the "You've already installed" message, so I know this was a complete reinstall.... Still no audio at all.

Asked by sponge14 1 hour ago

  • Solved

Firefox problem with Yahoo

When I go to the Yahoo main page, using Google and selecting Yahoo News - Current News it shows content but when you try to action anything it doesn't do anything and the… (read more)

When I go to the Yahoo main page, using Google and selecting Yahoo News - Current News it shows content but when you try to action anything it doesn't do anything and then shows an error. (see attached screenshots).

I have carried out all the recommended procedures including cookies, cache, etc and restarted Firefox with all Add-ons disabled and it still does not help with this problem.

I have used Yahoo for years and never had this problem and I have tried using Edge and Chrome and everything works as it should so it is definitely a Firefox issue.

So any suggestions on how to fix this would be appreciated.

Thanks.

Asked by Hawkeye 2 weeks ago

Answered by Hawkeye 2 hours ago

Clearing RECENT history deletes ALL history!

Why does Firefox delete ALL history when it asks if you'd like to clear RECENT history. I was silly enough to click on a phishing link and although I exited as soon as I… (read more)

Why does Firefox delete ALL history when it asks if you'd like to clear RECENT history. I was silly enough to click on a phishing link and although I exited as soon as I realised nothing was happening, I asked my security system provider if there was anything I could or should do. Could I login to my bank account, for instance. They suggested removing the item from my browser history. So when I saw the option to delete RECENT history, I thought that would be OK - I didn't need anything I had visited recently. But when I looked I noticed that it had cleared the lot!!

Asked by boardmanwj 1 hour ago

Firefox closing by itself when I was checking out from online shopping at JB Hifi website

I was buying online from JB Hifi website, when I got to the checkout page, Firefox closed itself out. Tried several times and results still the same. I don't have that… (read more)

I was buying online from JB Hifi website, when I got to the checkout page, Firefox closed itself out. Tried several times and results still the same. I don't have that problem with Microsoft Edge. What is wrong? I recently had a virus scare & re-install Firefox. Thanks!

Asked by cammy_qh 1 hour ago

Youtube issues on Firefox

Hi, About 2 weeks ago or so, I started having issues with Youtube on Firefox. It's difficult to explain, but basically, I'll sign on to Youtube. Youtube will show my prof… (read more)

Hi,

About 2 weeks ago or so, I started having issues with Youtube on Firefox. It's difficult to explain, but basically, I'll sign on to Youtube. Youtube will show my profile with all my video recommendations and subscriptions. But, if I click the red Youtube home button on the top left of the page to refresh the site or click a different video, Youtube signs me out and shows me the homepage as if I was signed out or did not have an account. When I do sign back in again, my video recommendations are all messed up (they are mostly the general video recommendations from the unsigned in home page and nothing related to the channels or videos that I watch). When I go to my subscriptions, I have to sign in again. It's becoming really frustrating. I did a full uninstall of Firefox, and it briefly worked, but then Youtube went back to the way it's been behaving. I've cleared my history and cache. I've disabled all extensions. I've logged in and out. Nothing seems to work. Youtube does seem to work normally on Chrome and Edge, and I have not had any issues with any other websites on Firefox. Is anyone else experiencing this problem or have any advice?

I really enjoy using Firefox, and since everything else seems to work, I'd prefer to keep using it. I really don't want to have to resort to using Chrome or Edge to watch Youtube videos.

I'm running Firefox version 83.0 (64bit) on Windows 10

Asked by mrmet118 1 hour ago

password problem with amazon account only

When I try to log into Amazon and go to password it displays a string of digits that fills the password box. This cannot be deleted or changed. Only problem is amazon and… (read more)

When I try to log into Amazon and go to password it displays a string of digits that fills the password box. This cannot be deleted or changed. Only problem is amazon and only with Firefox. Amazon says that the problem is Firefox.

Asked by fshelley 1 hour ago

Firefox does not use my Printer Settings to print. Why?

Hi, I used to be able to simply use the "Print" option in Firefox by selecting it from the top right "3 horizontal bars" dropdown, and it would print the pages I was look… (read more)

Hi, I used to be able to simply use the "Print" option in Firefox by selecting it from the top right "3 horizontal bars" dropdown, and it would print the pages I was looking at using the printer settings I had for the printer I chose. Now it ignores an important printer setting I have set "Double-sided Printing" for my HP Officejet Pro 6978 printer and prints on only one side of the paper. Why did this change, and how do I get Firefox to obey the settings I have set for this printer? I am using Firefox 83.0 (64-bit) with WIndows 10, and my Windows 10 is up to date with all updates. Thanks, Jerry

Asked by JerryRaack 2 hours ago

How to use 'This time search with' with one click instead of two?

When I do a search using the address bar, clicking a search engine won't take me to the result directly. Instead a blue box (e.g. @Google) pops up in the address bar, and… (read more)

When I do a search using the address bar, clicking a search engine won't take me to the result directly. Instead a blue box (e.g. @Google) pops up in the address bar, and I have to click one more time to do the search. But the Firefox installed in my office needs one click only (i.e. no blue box pop-up). Is there a way to prevent the blue box from appearing?

(Both versions of Firefox are up to date, 83.0 64bit)

Asked by Reguna 13 hours ago

Last reply by Reguna 2 hours ago

  • Solved

Bookmark toolbar for only the new tab not other sites.

Hey, I recently shifted completely to firefox from edge, i was wondering how can i enable the bookmark toolbar only for the new tab, like i have it on but it stays on for… (read more)

Hey, I recently shifted completely to firefox from edge, i was wondering how can i enable the bookmark toolbar only for the new tab, like i have it on but it stays on for every site, is there a way that will make it appear only on the new tab but not on other sites? thanks.

Asked by ByTheStars 1 month ago

Answered by cor-el 2 hours ago

How to delete data from Browser

Hello... I'm using the latest version of Firefox and the latest version of Windows 10 ... I'm curious when I do the following with the browser, click History, select from… (read more)

Hello... I'm using the latest version of Firefox and the latest version of Windows 10 ... I'm curious when I do the following with the browser, click History, select from Clear Recent History, have it set for Everything and have all the boxes checked, how is it when I visit a certain website it still show me log into there website? I thought if I delete the everything( cookies, cache ) this wouldn't be the case. Is there a way for the browser to be completely clean from all? thanks

Asked by email4321 1 day ago

Last reply by cor-el 2 hours ago

  • Solved

Firefox Scroll bug

There appears to be a bug in Firefox when I use this website, https://www.ourguide.com.au/tv_guide.php?r=melbourne&w=now When you scroll down, the headings move right… (read more)

There appears to be a bug in Firefox when I use this website, https://www.ourguide.com.au/tv_guide.php?r=melbourne&w=now

When you scroll down, the headings move right and show above the wrong information, see attached screen shots.

If you use this website on Chrome, you don't get the scroll issue so I think it is either a Firefox bug or something that needs changing in my Firefox settings.

I am running Firefox 77.0.1 (64-bit).

Any help would be appreciated, thanks.

Asked by Hawkeye 5 months ago

Answered by Hawkeye 2 hours ago

Unable to restore session from file

Hey! First time I get that, I usually lose my tabs due to my mistake but this morning after starting my PC all the tabs were gone with no option to restore or any error … (read more)

Hey!

First time I get that, I usually lose my tabs due to my mistake but this morning after starting my PC all the tabs were gone with no option to restore or any error message. I backed up my previous session json and other files by hand but every time i copy it back into my profile folder and rename it sessionstore.jsonlz4 it just gets deleted after I open firefox and none of my old tabs get loaded. I scrounged the files before and saw that they contain my lost tabs, I just can't seem to restore them. I tried reinstalling firefox too but that didn't help.

Did the restore system change or is the backup corrupt ? Thanks!

Fred

Asked by ftarabout 6 hours ago

Last reply by ftarabout 4 hours ago

  • Solved

Firefox upload window for choosing files is full screen, and cannot resize!

For the last few versions of Firefox (up to date on Windows 10 64-bit) the file upload window always opens full screen, and cannot be resized. This is annoying! AND can b… (read more)

For the last few versions of Firefox (up to date on Windows 10 64-bit) the file upload window always opens full screen, and cannot be resized. This is annoying! AND can be totally disfunctional when another bug in Windows leaves an artifact popup in the lower right of my screen that covers the upload window action buttons (Open & Cancel).

I used to get a more normal file chooser window that could be resized...

Asked by PTArtist 8 hours ago

Answered by cor-el 7 hours ago

Can I suspend Firefox asking for Primary Password?

I'd like to easily be able to suspend Firefox from constantly asking for my Primary Password. There are often times when I don't need to enable Firefox Password from fil… (read more)

I'd like to easily be able to suspend Firefox from constantly asking for my Primary Password. There are often times when I don't need to enable Firefox Password from filling in passwords and don't need to login to my account at any particular website, but want to lookup information. For example, I may want to see if an item is available on Amazon and what the options are without having to login to my account. But as soon as I go to Amazon -- and for every, single page I access while there -- the "Enter Primary Password" box pops up and I can't continue without clicking "cancel". If I enter my Primary Password just once it stops asking. But I'd prefer to be able to easily tell Firefox to not enable Firefox Password and ask for my Primary Password until I want it enabled; perhaps by having a toggle button in the menu bar? I see there's what sort of looks like a method for this if you search for "Firefox keeps asking for Primary Password", but it state that it applies when using AVG and another security software, but I'm not using either of those. Maybe it continues to ask after entering it when using one of these software? I tried it anyway and it didn't make any difference. Is there a way to do this? Thanks.

Asked by blumarble 4 days ago

Last reply by jscher2000 5 hours ago