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Firefox and Linux

On Linux platform: While using Firefox browser I have message of '500 error' when I try to login to my account to sync. It doesn't even get me to accounts.firefox.com. On… (read more)

On Linux platform: While using Firefox browser I have message of '500 error' when I try to login to my account to sync. It doesn't even get me to accounts.firefox.com.

On Reddit and twitter there are more and more reports of this issues.l on Linux.

Any help or advice...?

Asked by damir.horvatovic 1 week ago

Last reply by Cbhihe 2 days ago

Syncing Firefox on 2 laptops

I want to sync Firefox on my old laptop with my new laptop, but when I select Sync another device the only option is to sync a phone or tablet. How do I sync my other lap… (read more)

I want to sync Firefox on my old laptop with my new laptop, but when I select Sync another device the only option is to sync a phone or tablet. How do I sync my other laptop?

Asked by davidob1996 4 months ago

Last reply by cor-el 4 months ago

  • Solved

Primary account email required for sign-in error

From the subject line - I keep getting this error when trying to use Firefox Sync on my Windows 10 desktop. Sync already works on Mac and Android, and I've already verifi… (read more)

From the subject line - I keep getting this error when trying to use Firefox Sync on my Windows 10 desktop. Sync already works on Mac and Android, and I've already verified that I'm using my primary email to login.

Asked by Alex 1 month ago

Answered by Alex 1 month ago

missing synced devices on list - sync works anyway

I've recently noticed that despite sync working on my desktop-laptop-phone there are devices missing when I go to https://accounts.firefox.com/settings * 1. when I visit … (read more)

I've recently noticed that despite sync working on my desktop-laptop-phone there are devices missing when I go to https://accounts.firefox.com/settings * 1. when I visit * on desktop - the laptop is missing 2. when I visit * on laptop - the desktop is missing 3. when I visit * on either of the devices - my smartphone is always there correctly on the list

All of the devices have unique names. They ware synced recently and I even tried forcing a refresh by changing their respective names. Also note that that sync works without a hiccup and it works fast. Sending tabs between devices also works, limited to the visible devices of course.

Firefox latest stable Windows 10

Asked by effgo 1 month ago

  • Solved

Missing saved password

Hi, I used to use Firefox on my Lenovo laptop, but now using an iPad instead. Although I cam login, it appears that all synced accounts and passwords are gone. Please ad… (read more)

Hi, I used to use Firefox on my Lenovo laptop, but now using an iPad instead. Although I cam login, it appears that all synced accounts and passwords are gone. Please advise how I may retrieve my password that I have saved.

Asked by cik.zaraa 3 weeks ago

Answered by Paul 3 weeks ago

Enhanced Tracking Protection - Sync Whitelist

Desktop browser. I have many devices, including some on VM. Mix of linux and windows. I've noticed that when I whitelist a site for Enhanced Tracking Protection, I have t… (read more)

Desktop browser. I have many devices, including some on VM. Mix of linux and windows.

I've noticed that when I whitelist a site for Enhanced Tracking Protection, I have to repeat the choice in every single device.

Is there a way to have this sync as part of firefox sync?

Asked by abssorb 2 weeks ago

Last reply by abssorb 1 week ago

  • Archived

Firefox Sync not working

hey I used Firefox in my previous Windows, and even though the sync section of my account was active, I can not recover the data now. Is there a way to solve this problem… (read more)

hey I used Firefox in my previous Windows, and even though the sync section of my account was active, I can not recover the data now. Is there a way to solve this problem?

Asked by Pouryanno 2 years ago

Last reply by Dale 2 years ago

  • Archived

Sync - data lost - strategy to restore data wanted

I have used sync for long on several devices and different operating systems (Win 7, Win 10, IOS) in parallel. Most interesting and useful is for me synchronisation of th… (read more)

I have used sync for long on several devices and different operating systems (Win 7, Win 10, IOS) in parallel. Most interesting and useful is for me synchronisation of the toolbars with Bookmarks. It worked fine up to today. Today I opened Firefox and found my bookmarks as they were about two years ago. Oops... so I tried to synchronize but failed. No changes were applied to my bookmarks. I assume, my bookmarks are also being stored on several other devices I used for Firefox. However the newest sinchronization on the mozilla server does not contain the accurate valuable data. How can I manage to save sync data from a destinct device to the sync server and determine that as the current data set to be valid for synchronization with all my other devices? In other words: set the direction for synchronization. I did not find this option on my current (82.0.3 (64-Bit)) installation. Could anybody help me? Thanks Juergen

Asked by Hanofahrer 2 years ago

Last reply by Kris 1 year ago

  • Archived

Account locked but email works fine

Tried signing in to firefox sync and account got locked with the following message, "The confirmation email we sent to <my email-id>@gmail.com was returned and we’v… (read more)

Tried signing in to firefox sync and account got locked with the following message, "The confirmation email we sent to <my email-id>@gmail.com was returned and we’ve locked your account to protect your Firefox data."

My email works fine and I could use it to login and ask this question. Please help

Asked by alokminesh 2 years ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Solved
  • Archived

Profile migration FF Rapid Release 84.x to ESR 78.6.x (Offline)

Dear all, I am planning a move towards the Firefox ESR 78.6.x. Currently my customer is using the Firefox Rapid Release 84.x and need your help with the profile migration… (read more)

Dear all,

I am planning a move towards the Firefox ESR 78.6.x. Currently my customer is using the Firefox Rapid Release 84.x and need your help with the profile migration. The customer has a very isolated on-premises environment and does not allow the users to login into a Firefox-Account. Therefore the settings for Cookies, Cache, History and especially Bookmarks are not synched.

Environment details:

  • Enterprise environment with several tausends of clients
  • All clients on Windows 10 Enterprise between 1809 and 20H2
  • All clients have always the newest Firefox installed currently 84.x

This creates a huge challenge to sync this stuff. Therefore I have now identified the following two options:

  1. 1 Allow the downgrade by using the environment variable MOZ_ALLOW_DOWNGRADE on Windows. For this option I am trying to find the real reason why this "Downgrade-Stop" has been implemented in the first place? What risks in detail do I take to allow this downgrade? Has anybody done this before and do you mind to share your experience here? How many issues did you face and how did you remediate the issues?
  1. 2 Hand over the migration to the users. Copy their current profile to their desktop and ask them to import their bookmarks manually. Not preferred by users and I can't even blame them for.

Is there any other way to automatically sync the profiles from 84.x to ESR 78.6.x without user interaction?

Thanks in advance Amir

Asked by LEnS Amir 2 years ago

Answered by LEnS Amir 1 year ago

  • Archived

"Last seen before X" is not updated in the Firefox account for Windows-/Linux-Firefox 84

Hello! "Last seen before X ..." is not updated in the Firefox account ("https://accounts.firefox.com" -> "Devices & Apps") with Windows-/Linux-Firefox 84 Version !… (read more)

Hello!

"Last seen before X ..." is not updated in the Firefox account ("https://accounts.firefox.com" -> "Devices & Apps") with Windows-/Linux-Firefox 84 Version !

For Firefox Android-App and ESR-Version "Last seen before X" is already updated in the Firefox account!

I think this problem already existed in an older version of Firefox!?

Asked by mkaeck@gmx.de 2 years ago

Last reply by mkaeck@gmx.de 2 years ago

  • Archived

Problem retrieving bookmarks from Mozilla account

Hi Big and very important problem I have been using Mozilla for a few years and I did not have any problems, but I have many problems with the 2004 Windows 10 update. 1. … (read more)

Hi Big and very important problem I have been using Mozilla for a few years and I did not have any problems, but I have many problems with the 2004 Windows 10 update. 1. After deleting Mozilla and reinstalling my bookmarks, my account was not restored! 2. Mozilla uses a lot of RAM and causes Mozilla to crash-Mozilla RAM and CPU consumption is currently 60%! But Chrome is not like that Please help to restore hot browser bookmarks Always automatically restored via Mozilla account and sync Thanks My Email: abolfazlzamani@live.com My Add-one : kaspersky-lastpass-wappalyzer

Asked by ABOLFAZL 2 years ago

Last reply by ABOLFAZL 1 year ago

  • Archived

How can I restore my Bookmarks ?

Hi to everyone, I de-Synced my account and unfortunately click on the dialog box that asked something like Do you want to delete your bookmarks and settings locally stor… (read more)

Hi to everyone,

I de-Synced my account and unfortunately click on the dialog box that asked something like Do you want to delete your bookmarks and settings locally stored on your dvices ? So i lost my bookmarks.

My Question is : Does Firefox keep a backup of my bookmarks ? Because I want to restore them on my my browser

Asked by claudegarceau3 2 years ago

Last reply by claudegarceau3 2 years ago

  • Archived

Sync issues

My account is not syncing to any Firefox browser, extensions, passwords, bookmarks non of this attributes will be loaded to my browser back after re-installation, What mi… (read more)

My account is not syncing to any Firefox browser, extensions, passwords, bookmarks non of this attributes will be loaded to my browser back after re-installation, What might the issue be?

Asked by Martin 2 years ago

Last reply by Sausad 1 year ago

  • Archived

Backing up Firefox data from mobile/ipad

So I forgot my Firefox account password, but it is open on my android and ipad but not on the main laptop browser. I don't want to reset my password since I need my data,… (read more)

So I forgot my Firefox account password, but it is open on my android and ipad but not on the main laptop browser. I don't want to reset my password since I need my data, so the only way I see is backing up data from mobile and then pushing it to the laptop. How this is possible? Also, can why I cannot login on laptop with scanning a QR code? Any method I can use to login to my account without the password?

Asked by barish2003 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Do firefox use the same account on Windows and Mac?

I am new to firefox. I created a firefox account in firefox browser in Windows first, and imported bookmarks, etc., from my chrome browser. Next I installed firefox in my… (read more)

I am new to firefox. I created a firefox account in firefox browser in Windows first, and imported bookmarks, etc., from my chrome browser. Next I installed firefox in my Ubuntu OS, and it worked fine, the account can be logged-on and everything was synced.

I get the problem when I install firefox on my Mac. I installed the same firefox browser version as I installed on my Windows, except that it was for the Mac. I tried to log-on with the account before, but it asked me to create a new account, even if I use the same email address to register my firefox account before on Windows. So, do firefox use the same account on Windows and Mac? Is there a fix to this problem?

Asked by yangyi0318 1 year ago

Last reply by jonzn4SUSE 1 year ago

  • Archived

How to restore bookmark backup when sync is active?

Hi I am encountering a strange issue. I have two firefox computers and syncing is active. I am trying to restore a previous version of my bookmarks (using the bookmarks l… (read more)

Hi I am encountering a strange issue. I have two firefox computers and syncing is active.

I am trying to restore a previous version of my bookmarks (using the bookmarks library, Import and backup menu, restore function). My problem is that at one of the following sync (ie within usually a couple of hours max) the previous set of bookmarks is systematically restored by sync.

I have un-registered / re-registered both computers, tried to use a different backups (from recent history or from a file export), tried to run sync immediately after the restore... nothing helps.

I activated log on success for sync. Apparently the restore is just ignored as I get this: Sync.Engine.Bookmarks.BookmarkSyncUtils DEBUG pushChanges: Processed change records: {"weak":0,"skipped":0,"updated":0} and later, suddenly the browser realises that lots of bookmarks are missing and cancels all the changes: " Sync.Engine.Bookmarks.BookmarkSyncUtils DEBUG pushChanges: Processed change records: {"weak":0,"skipped":0,"updated":4764} "

Has anyone faced the same issue? Is there a way to force a unidirectional push from the browser to the server? Thanks

PS: FF 85, one on Win10 and the other on MacOS Big Sur. Same behaviour on both machines. PPS: The machines are in two different locations. It is impossible for me to force the change simultaneously on both computers.

Asked by a.v 1 year ago

Last reply by FredMcD 1 year ago