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Videos on news sites don't play

For some months now when I click on a video that is on a news website, such as The Guardian or The BBC for example, the video screen goes black and nothing happens. Any s… (read more)

For some months now when I click on a video that is on a news website, such as The Guardian or The BBC for example, the video screen goes black and nothing happens. Any suggestions?

Firefox 137.0.2 (64-bit)

Asked by kittysback 2 months ago

Last reply by kittysback 2 months ago

  • Solved
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Firefox Linux on Chromebook unable to edit Google Docs

I recently updated Firefox Linux on Chromebook and now when I open a Google Doc it displays fine and I can place the cursor with mouse but when typing no characters appea… (read more)

I recently updated Firefox Linux on Chromebook and now when I open a Google Doc it displays fine and I can place the cursor with mouse but when typing no characters appear in doc. I checked Firefox on Windows and it edits same docs fine.

Asked by bob335 6 months ago

Answered by bob335 6 months ago

We Transfer issue on Firefox..

Hello, I have all of a sudden having issues using We Transfer to download files in Firefox. It stops short of the full file, but says it is downloaded. I contacted We Tra… (read more)

Hello, I have all of a sudden having issues using We Transfer to download files in Firefox. It stops short of the full file, but says it is downloaded. I contacted We Transfer and they asked me to use the private window option. I did that and it worked. I told We Transfer and this was there response.

Incognito mode works without extensions, so if it worked in Incognito and not in the regular mode, please try to disable all extensions/firewall/ad-blockers to see if it helps with the normal mode.

I don't know how to find these in Firefox to do this.

Please help me.

Thank You,

John Davidson

Asked by John Davidson 2 months ago

Last reply by John Davidson 2 months ago

youtube

Good day After the last update, the browser changed the appearance of the YouTube player. In all other browsers it is standard, please help return it to how it should be … (read more)

Good day After the last update, the browser changed the appearance of the YouTube player. In all other browsers it is standard, please help return it to how it should be

Asked by Маринин Ярослав (SoyamoN) 2 months ago

Last reply by M B 2 months ago

  • Solved

I cannot use SwansonVitamins.com

It gives a Connection error and Swansons seems to think it is my browser problem. I haven't had problem with this site before and I don't have problems any place else. I … (read more)

It gives a Connection error and Swansons seems to think it is my browser problem. I haven't had problem with this site before and I don't have problems any place else. I turned off Malwarebytes Browser Guard, temporarily, and that didn't hgelp. I already cleared the history and that didn't help.

Asked by arlener 3 months ago

Answered by arlener 3 months ago

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cant see typing on utube

hello last few days this started.... been in dark mode for years now,,,, on utube trying to add a comment,,, the typing is blacked out so i cant see it until after its po… (read more)

hello last few days this started.... been in dark mode for years now,,,, on utube trying to add a comment,,, the typing is blacked out so i cant see it until after its posted .. i can search on utube as the text comes out white ,, just while making a comment it is black on black and cant see what i am typing ,,, the comment when posted shows up as white on black .. hope thats easy to fix lol thanks mike

Asked by MAGA 7 months ago

Last reply by MAGA 7 months ago

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FireFox desktop will not load (most) pages

I use FF on desktop. Recently, I've run into a problem. My desktop browser will not load any pages... except Youtube. Youtube loads just fine, I can open a video or brows… (read more)

I use FF on desktop. Recently, I've run into a problem. My desktop browser will not load any pages... except Youtube. Youtube loads just fine, I can open a video or browse channels or community pages normally. I have fully reset my browser, reinstalled it, and disabled extensions. Other browsers on my PC will work normally. I have very few extensions: Sponsorblock for Youtube, uBlock Origin, and Facebook Container, that's it. I am not using a proxy or VPN. Troubleshoot mode did not fix the issue. I'm not the most tech savvy, so I apologize if I missed anything here.

Any insight is appreciated. Thanks!

Asked by emmy 6 months ago

Last reply by cor-el 6 months ago

Website not working and Firefox won't let me report it

https://www.goodandbeautiful.com/ The above website is not loading properly in Firefox on my desktop computer. The text is all missing and some of the images too. I … (read more)

https://www.goodandbeautiful.com/

The above website is not loading properly in Firefox on my desktop computer. The text is all missing and some of the images too.

I tried to report it to Firefox via the shield icon, but it would not send due to some error. I attached an image below.

Please fix the above site for me =)

Thanks!

Asked by markandbecky06 3 months ago

Last reply by markandbecky06 3 months ago

White page in Firefox when searching with Duckduckgo

When I search using duckduckgo within firefox I get a white page with no results sometimes, it's quite frequent and I'm not sure what is the cause. I've tried disabling a… (read more)

When I search using duckduckgo within firefox I get a white page with no results sometimes, it's quite frequent and I'm not sure what is the cause. I've tried disabling addons like Ubo, malwarebytes and had no luck. I've changed my firefox settings hoping that would fix it but it hasn't. It's like the page doesn't fully load.

Asked by BobbyTheBuildery 5 months ago

Last reply by BobbyTheBuildery 5 months ago

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Cannot Copy a file in VSCode (in Home Assistant) open in Firefox

On Firefox browser, I cannot Copy a file in Studio Code Server (within Home Assistant). SCS is open in HA in a Firefox tab. I get the error popup "Unable to read from the… (read more)

On Firefox browser, I cannot Copy a file in Studio Code Server (within Home Assistant). SCS is open in HA in a Firefox tab. I get the error popup "Unable to read from the browser's clipboard. Please make sure you have granted access for this website to read from the clipboard." "Learn More" links to https://code.visualstudio.com/docs/remote/codespaces#_how-do-i-allow-vs-code-to-access-my-clipboard-for-reading and the "How do I allow VS Code to access my clipboard for reading?" section. But I cannot find similar settings in Firefox's Settings menu.

Any suggestions please on how to resolve this? I'm sure I used ~ a year back to be able to Copy a file ok in VSCode on Firefox. Thank you.

Asked by IanBJones 7 months ago

Answered by jscher2000 - Support Volunteer 6 months ago

  • Solved
  • Archived

Lukasz

Witam nie wyswietla sie panel logowania na tej stronie https://eduvulcan.pl/ Jaka moze być przyczyna problemu … (read more)

Witam nie wyswietla sie panel logowania na tej stronie

https://eduvulcan.pl/ Jaka moze być przyczyna problemu

Asked by Filtr 7 months ago

Answered by Filtr 7 months ago

  • Solved

Missing player on Twitch streaming service

Hello! Today, suddenly, a video player disappeared on the Twitch streaming service (see screenshot), but the stream sound is playing. I tried clearing Firefox data and la… (read more)

Hello! Today, suddenly, a video player disappeared on the Twitch streaming service (see screenshot), but the stream sound is playing. I tried clearing Firefox data and later reinstalled the browser completely - didn't fix the problem. I installed two versions (115.17.0esr and 115.23.1esr) because I thought the problem was an update. Both versions of the browser have a problem. In another browser, this problem is missing, Twitch is working! Operating system Windows 7 Pro SP1. Can you please tell me how to solve this problem?

Asked by Nicolay Yakimov 1 month ago

Answered by John Smith 1 month ago

Youtube Fully Refusing to Load Any Functionality | Youtube Broken April 29 2025

Youtube is nonfunctional on firefox as of April 29 2025. It was all working fine last night, then I woke up to no youtube. It loads the website as a blank screen. Videos … (read more)

Youtube is nonfunctional on firefox as of April 29 2025. It was all working fine last night, then I woke up to no youtube. It loads the website as a blank screen. Videos can be accessed by going directly to their URL, but no recommendeds load in, no comments section, even the title and channel information is unavailable. I would say none of the buttons work, but there are no buttons to test. It works fine in Chrome still. I know it's not my extensions because I tried removing them all, and it didn't fix it. I know it's not my cache/cookies, because I cleared that too and it didn't fix it. I know it's not on Youtube's end, because it works fine in Chrome. I know it's not an update issue, because I updated my browser and it didn't fix it. Please. I want to be able to use youtube in firefox. Please help me fix this thing. I have attached photos, but I suspect they'll be more demonstrative of the problem than useful for troubleshooting.

Asked by hunterainskywalker 2 months ago

Last reply by peterburstow6 2 months ago

ASSURANCE WIRELESS CAN NOT GET ON FIREFOX

EVERYTIME I TRY TO SIGN IN TO ASSURANCE WIRELESS ON FIREFOX THIS IS WHAT I GET SEE IMAGE. I NEED HELP HERE it was as of last week now i can not get into it i tried … (read more)

EVERYTIME I TRY TO SIGN IN TO ASSURANCE WIRELESS ON FIREFOX THIS IS WHAT I GET SEE IMAGE. I NEED HELP HERE it was as of last week now i can not get into it i tried everything but restoring firefox because i do not want to lose everything . please help

Asked by Mary 2 months ago

Last reply by Mary 2 months ago

  • Archived

my.yahoo.com home page

Why can I no longer access my yahoo customized home page. And how can I create a new one, tho I'd rather not have to go thru all of that setup again. Hope you can help m… (read more)

Why can I no longer access my yahoo customized home page. And how can I create a new one, tho I'd rather not have to go thru all of that setup again. Hope you can help me retrieve it. Started yesterday I think.

Asked by kconsalvi 7 months ago

Last reply by kconsalvi 7 months ago

Some web sites have begun to not work with Firefox browser on Windows 7 64 bit

Some web sites have begun to not work with Firefox browser on Windows 7 64 bit. Is there anyway to get a version of Firefox that that will get me back to working as well… (read more)

Some web sites have begun to not work with Firefox browser on Windows 7 64 bit. Is there anyway to get a version of Firefox that that will get me back to working as well as before 4/9/2025. My Firefox web browser says it is fully updated. If Firefox browser is to no longer work with Windows 7, can you suggest a simple browser that can be downloaded for Windows 7 and tell me where and how to download it?

Asked by jptur 3 months ago

Last reply by jscher2000 - Support Volunteer 3 months ago