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I downloaded, installed Firefox and when I try to open it i receive the error message Your Firefox profile cannot be loaded. It may be missing or inaccessible."

I have read through the various post / solutions. I can nopt find the profile file on my hard drive. Up until a month or so ago was able to use Firefox on this machine. … (read more)

I have read through the various post / solutions. I can nopt find the profile file on my hard drive. Up until a month or so ago was able to use Firefox on this machine. Now not.

How can I solve this problem?

Asked by ndfly 7 years ago

Answered by arniemac 6 years ago

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I can not open Firefox

I can not open Firefox, I am shown this message: "Could not get profile Firefox. The profile is missing or not accessible." Even after uninstalling and reinstalling Fir… (read more)

I can not open Firefox, I am shown this message: "Could not get profile Firefox. The profile is missing or not accessible."

Even after uninstalling and reinstalling Firefox.

what do I do?

Asked by gioele 5 years ago

Answered by Ashfaq Hossain 5 years ago

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Re-installed linux; Firefox doesn't use my old profile.

I had to reinstall my OS (linuxmint - debian edition - 201403). I left /home intact. After the process, I checked the profile -- nothing was changed. So I ran Firefox. Bu… (read more)

I had to reinstall my OS (linuxmint - debian edition - 201403). I left /home intact. After the process, I checked the profile -- nothing was changed. So I ran Firefox. But, my bookmarks didn't load (only the few that come with a new install). It didn't load the preferences either. I tried some tricks to get it to load my profile (i.e. create a new profile and copy the contents, Help>Troubleshooting Information -- Reset). Still no joy. I even tried running in a shell with -P <profile> for both the original and new profiles. Still no bookmarks (or anything from my original profile).

Also, on the Help>Troubleshooting Information page, I click 'open directory' and see my original profile.

What's wrong, and how do I fix it?

Asked by Michael K. 5 years ago

Answered by Michael K. 5 years ago

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After reinsalling firefox I have tried to transfer info from old profile to new profile as per instructions but am unable to do so. I am not computer literate

firefox crashed whilst refreshing but created a folder "old firefox data". I therefore I started again and deleted then reinsalled firefox. I would like my old bookmarks… (read more)

firefox crashed whilst refreshing but created a folder "old firefox data". I therefore I started again and deleted then reinsalled firefox. I would like my old bookmarks to be available have tried the help info regarding copying files between profiles but does not seem to work. I can access the old and new profile but when I right click on Places.sqlite on old profile and select copy, then on new file there is no paste option. I am not computer literate and an OAP so would appreciate simple step by step instructions. Any help would be appreciated. Thank you.

Asked by bramble 5 years ago

Answered by cor-el 5 years ago

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How do I reinstall Firefox to my "F" drive (where it was and still exists from before my PC totally crashed) and then how do I point FF to my old profile?

Win XP (why? because I like the interface) totally crashed and had to be reinstalled. How do I get Firefox to install on a drive other than the C drive? I want FF back in… (read more)

Win XP (why? because I like the interface) totally crashed and had to be reinstalled. How do I get Firefox to install on a drive other than the C drive? I want FF back in the same location that it was. (The files on Drive F are all still in place.) Also, I want to keep my old Profile and Add-Ons, etc.

Asked by Harry2000 5 years ago

Answered by ideato 5 years ago

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Firefox crashes

I had Waterfox on my computer up until a few days ago. I got a bug. I uninstalled a few programs to reload. When I download waterfox and firefox, I get these messages: Yo… (read more)

I had Waterfox on my computer up until a few days ago. I got a bug. I uninstalled a few programs to reload. When I download waterfox and firefox, I get these messages: Your profile cannot be loaded. It may be missing or corrupted. I cannot find the profile manager in the files. I tried using "run". I have uninstalled it and did a clean boot and installed again: no good. I have windows 10 on an HP Notebook. I have tried most of the fixes I found for this problem but most of them are old fixes. I will appreciate any help you can give because I have found Waterfox is the best browser for me. My computer is a 64bit. Thank you, Marcy

Asked by marcyf2412 4 years ago

Answered by FredMcD 4 years ago

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Can't delete corrupted profile.

Hi, I use FEBE and Profile Manager, because I have tailored FF to my small screen, and personal needs, with many add-ons. I recently made a new profile for FF42, and used… (read more)

Hi,

I use FEBE and Profile Manager, because I have tailored FF to my small screen, and personal needs, with many add-ons.

I recently made a new profile for FF42, and used FEBE to overwrite it with my customary profile settings.

All went well until I came on here to ask a question about my Thunderbird: Halfway through asking the question FF froze, and I had to kill it in Process Explorer. When I opened it again, the first tab just said 'connecting', and the whole thing froze as soon as that came up. Clearing all my caches with CCleaner made no difference. There was no malware detected by Malwarebytes.

I opened a previous version of FF (Thank g-d for FEBE!), and tried to overwrite the stuck profile with my current settings again, but it just froze, and had to be terminated from Process Explorer.

I tried to delete the corrupt profile in Profile Manager, but that just froze as well. :/

Luckily, it didn't break Profile Manager altogether, and, after reloading it, I could make a new profile for 42, and give it my preferred FEBE profile, and am using it now. As I don't know what corrupted the first 42, I'm a bit wary that this one might break too.

The corrupt 42 is still in the list in Profile Manager, but freezes everything when I try to delete it. How can I clean it out?

Thanks for any ideas as to what went wrong, and any tips on clearing the corrupt profile without damaging my good ones. Have I been locked out of that profile by something changing my permissions? I would have thought that MWB would have detected any obvious mischief.

Cheers.

Asked by Spamlet 4 years ago

Answered by cor-el 4 years ago

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Can't instal new version of firefox after stopping refresh

firefox very slow, started refresh, after over an hour, stopped refresh, firefox crashed, won't reload. TRASHED FIREFOX APP, downloaded fresh version, will not instal. "… (read more)

firefox very slow, started refresh, after over an hour, stopped refresh, firefox crashed, won't reload. TRASHED FIREFOX APP, downloaded fresh version, will not instal. "profile and data missing"

Firefox GONE and I WANT it BACK!!! HELP!!!

Asked by Hookster7143 4 years ago

Answered by jscher2000 4 years ago

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My profile eats all the ram within the first seconds of usage, even in --safe-mode; only if I change profile it works. What can I do?

So the problem is the following: I experienced Firefox to eat up all my ram (I have 4Gb + 5Gb swap in linux) since a year ago. After 1 hour it started to consume als… (read more)

So the problem is the following: I experienced Firefox to eat up all my ram (I have 4Gb + 5Gb swap in linux) since a year ago. After 1 hour it started to consume also the swap and I needed to kill firefox and restart it. That was okay. But today, I cannot even start to surf on internet because it completely use my RAM and swap. If I follow what happens with htop, I see that the RAM usage oscillates violently from 2Gb on and as soon as it starts to use the swap the computer almost freeze because it start to write on disk.

This also happens in --safe-mode

Now i started another profile, and it works fine. But how can I fix my old profile? How can I find what happens? (I don't want to repeat everything with my new profile in a couple of months)

Thanks in advance for any suggestion!

Asked by marzut 4 years ago

Answered by FredMcD 4 years ago

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Firefox crashes

i have downloaded and executed the install link. after it downloads it tries to open Firfox but the it pops a message window saying: "Can not load your firfox profile. it… (read more)

i have downloaded and executed the install link. after it downloads it tries to open Firfox but the it pops a message window saying: "Can not load your firfox profile. it may be inaccessible or has been deleted." and then it shuts. I have been trying doing it but the outcome is still the same. in my laptop i have only one profile, mine, as admin, so i dont need to execute it as administrator, but even have tried that, but the same message appears. what can i do.

Asked by jsubia 4 years ago

Answered by FredMcD 4 years ago

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Mozilla will not work at all

-- I was using firefox all the time until recently; a week and a half or so ago I was doing my school work using firefox when it crashed. I brought it back up and it cras… (read more)

-- I was using firefox all the time until recently; a week and a half or so ago I was doing my school work using firefox when it crashed. I brought it back up and it crashed again in about 10 minutes and then since then it will NOT work at all. I tried to bring it up and an error message of "missing profile" stating: "Your Firefox profile cannot be loaded. It may be missing or inaccessible." -- (which doesn't make sense to me I never had one to begin with?)... I have removed firefox completely from my device and reinstalled it 3 times and it still does the same thing. I have tried troubleshooting it and it does work I have tried to change it to earlier versions.... nothing. I'm not certain what to do. My laptop is a Lenovo Flex 3 windows 10 OS.

Thank you all in advance or you help. Hopefully it can be figured out.

Asked by Sregneva 3 years ago

Answered by FredMcD 3 years ago

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Firefox displays the error "Your Firefox profile cannot be loaded. It may be missing or inaccessible" and immediately quits.

I've tried the instructions "How to run Firefox when your profile is missing or inaccessible" at https://www.google.com/url?sa=t&rct=j&q=&esrc=s&source=we… (read more)

I've tried the instructions "How to run Firefox when your profile is missing or inaccessible" at https://www.google.com/url?sa=t&rct=j&q=&esrc=s&source=web&cd=3&cad=rja&uact=8&ved=0ahUKEwjU9PHRn-TYAhUBI6wKHb5QAWQQFggzMAI&url=https%3A%2F%2Fsupport.mozilla.org%2Fen-US%2Fkb%2Fhow-run-firefox-when-profile-missing-inaccessible&usg=AOvVaw0G8EFm-I8kbu-4SlQ5WCpe

This doesn't help because it asks me to use the profile manager, but any attempt at launching Firefox or anything inside it produces the same result.

I've also tried replacing Firefox with a fresh copy.

The Profile folder is present in the usual place and I've verified that I have read-write permission on the folder and everything within it. 57.0.4 on MacOS 10.13.2.

Asked by gisborne 2 years ago

Answered by Tonnes 2 years ago

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Profile Missing: Your Firefox profile cannot be loaded. It may be missing or inaccessible

Running OS 10.13.3 and had the latest version of Firefox running as my default browser, auto-updating. on 3.11.2018, I started getting the missing profile error. I follow… (read more)

Running OS 10.13.3 and had the latest version of Firefox running as my default browser, auto-updating. on 3.11.2018, I started getting the missing profile error. I followed several support threads with this issue, like https://support.mozilla.org/en-US/kb/how-run-firefox-when-profile-missing-inaccessible. I could not find or repair the profile.ini file or even find a Firefox folder in ~/Library/Application Support or ~/Library/caches. I had a Mozilla folder in the former but not Firefox. I also had Firefox synced to my Firefox Android browser.

I've reinstalled 58.0.2 a few times, nothing helps. I cannot find profiles.ini anywhere on my computer.

I've tried including the Troubleshooting information, but it doesn't work, I assume because I'm on Chrome?

Thanks for any assistance you can provide.

Asked by Partisanpixel 2 years ago

Answered by cor-el 2 years ago

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Firefox profile is incapable or missing

I've tried deleting the firefox profile folders and launching the application. Still get the same error message. I tried deleting all firefox files, restarted and reinsta… (read more)

I've tried deleting the firefox profile folders and launching the application. Still get the same error message. I tried deleting all firefox files, restarted and reinstalled and still get the same error message. I had Sophos Home installed and removed that and it still did not fix the problem. Also when i try to launch the profile manager via terminal it still just gives me the profile error message. This is extremely annoying.

Asked by swstiles 2 years ago

Answered by swstiles 2 years ago

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I keep getting this error : Your Firefox profile cannot be loaded. It may be missing or inaccessible.

I am on a macbook pro. I have deleted app and at, reinstalled, still get this error:Your Firefox profile cannot be loaded. It may be missing or inaccessible. I rename the… (read more)

I am on a macbook pro. I have deleted app and at, reinstalled, still get this error:Your Firefox profile cannot be loaded. It may be missing or inaccessible.

I rename the Firefox folder /Library/Application Support/Firefox and still I get this error: Your Firefox profile cannot be loaded. It may be missing or inaccessible.

In terminal I tried ot create a new profile using: /Applications/Firefox.app/Contents/MacOS/firefox-bin -P but receive this error in terminal: Error: Access was denied while trying to open files in your profile directory and this error pops up in Freifox: Your Firefox profile cannot be loaded. It may be missing or inaccessible.

Asked by iamtess 2 years ago

Answered by iamtess 2 years ago

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on Win10 firefox ESR 52.8.0 does not run profile manager and goes straight to the browser ( need to use -no-remote -P )

5/2018 - win10 pro, version 1703.15063.786 win-key-R: firefox.exe -P, -p or -ProfileManager, does not run profile Manager, but starts the browser. firefox.exe is located … (read more)

5/2018 - win10 pro, version 1703.15063.786

win-key-R: firefox.exe -P, -p or -ProfileManager, does not run profile Manager, but starts the browser.

firefox.exe is located under: C:\Users\USER_NAME\AppData\Local\Mozilla Firefox\firefox.exe

I tried opening cmd prompt at the above location ( C:\Users\USER_NAME\AppData\Local\Mozilla Firefox\ )

 to run firefox.exe by hand and all supported firefox switches only result in the browser starting.I

I'll try searching the registry for firefox.exe and see if anything is there.

Warmest Regards, Robert

Asked by Robertwho 2 years ago

Answered by James 2 years ago

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I cant find the files to back up my passwords in Windows 10; they are not in the profile folder

I am trying to backup my password files ( key4.db and logins.json ) I am looking in the profile folder, and I have selected "show hidden files". Firefox is closed when I… (read more)

I am trying to backup my password files ( key4.db and logins.json )

I am looking in the profile folder, and I have selected "show hidden files". Firefox is closed when I do this.

Nothing. Please help!

.... Related Rant - a priority of the devs should make a native import/export function to do this...


Firefox 62 Windows 10

Asked by sd33 2 years ago

Answered by cor-el 2 years ago