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Firefox doesn't save the History privacy setting

Settings/Privacy & Security/History When I set "Firefox will use Custom Settings for History" to "Firefox will never remember history" Firefox does not save that set… (read more)

Settings/Privacy & Security/History

When I set "Firefox will use Custom Settings for History" to "Firefox will never remember history" Firefox does not save that setting, and reverts to Custom Settings after restart. The 'Always use Private Mode' is checked. When I check Cookies & Site Data it shows I'm using cookie space even though every window has been opened in Private mode.

I tried this on a new Firefox install after deleting the ~.mozilla, ~Library/Mozilla, and ~Library/Application Support/Mozilla directories. No extensions or themes were installed.

Firefox 112.0.2 (64bit) MacOS Ventura 13.3.1

Asked by dave354 5 months ago

Last reply by cor-el 5 months ago

What's the authenication app I need to use for the code to pair iphone to desktop

Hi Support team, I been using Fire Fox for a long time. I upgraded to two step authentication with the ten code numbers. But every time Fire Fox System keeps asking me … (read more)

Hi Support team,

I been using Fire Fox for a long time. I upgraded to two step authentication with the ten code numbers. But every time Fire Fox System keeps asking me for an authentication code to pair iPhone to desktop. I tried all the apps but I don't how to obtain the code from those app.

Can you please explain/guide me how to find this code or the app I need to use.

Thank you for your time.

Asked by CPR Class Today 4 months ago

Last reply by cor-el 4 months ago

Gmail

Hi. For some reason, I can no longer open Gmail through Firefox. I can open it on my phone, but not on my laptop. I can access other websites, just not Gmail. Looking… (read more)

Hi. For some reason, I can no longer open Gmail through Firefox. I can open it on my phone, but not on my laptop. I can access other websites, just not Gmail. Looking online, it was suggested that I look in the privacy and security settings. But I don't see anything there about unblocking specific sites. Perhaps coincidentally, I recently reloaded a newer version of McAfee onto my laptop, so wonder if there could be some interaction going on with that.

I would appreciate any suggestions you can provide. Thanks!

Mark Kersten

Asked by mkersten0 3 months ago

Last reply by jscher2000 - Support Volunteer 3 months ago

firefox certificate invalid at Xfinity online.

I have Firefox 115.1.0esr on Windows 7 desk top PC. When I try to log in to my Comcast Xfinity online account they say my browser certificate is invalid and I can't log i… (read more)

I have Firefox 115.1.0esr on Windows 7 desk top PC. When I try to log in to my Comcast Xfinity online account they say my browser certificate is invalid and I can't log in. Any suggestions? Thanks

Asked by checkbox73 1 month ago

Last reply by jscher2000 - Support Volunteer 1 month ago

unable to remove check mark in use of primary password

hi As title,it's unable to remove check mark in use of primary password. and not able to disable the primary password. could you please help it out? thanks. … (read more)

hi

As title,it's unable to remove check mark in use of primary password. and not able to disable the primary password. could you please help it out? thanks.

Asked by toby 1 week ago

Last reply by cor-el 6 days ago

Acees Denied

Doing a flight search on the Easyjet airline website brings up this message. You don't have permission to access "http://www.easyjet.com/en/buy/flights?" on this server.… (read more)

Doing a flight search on the Easyjet airline website brings up this message.

You don't have permission to access "http://www.easyjet.com/en/buy/flights?" on this server. Reference #18.a2051702.1680270222.a72aa67

How do I give permission to allow the search to go ahead? It's pretty annoying to come out of Firefox and use Safari where this doesn't happen. Thanks

Asked by steve526 6 months ago

Last reply by cor-el 6 months ago

Is there a way to get a deleted auto-complete address *back*?

Hello! So a while back I deleted (shift-delete or ctrl-delete, whichever it is) an auto-complete address from preferences. Turns out I kinda need it back and I shouldn't… (read more)

Hello!

So a while back I deleted (shift-delete or ctrl-delete, whichever it is) an auto-complete address from preferences. Turns out I kinda need it back and I shouldn't have deleted it... Is there a way to get that address back into the auto-complete list? I've tried adding it as a bookmark, but that didn't seem to help. Ideas? Or is it gone forever..

Thanks! J

Asked by mistrowl 6 months ago

Last reply by cor-el 6 months ago

password

on my account page under security - password lists an 18 character password. my password was actually only 8 characters, so i changed it and is now 9 characters but the o… (read more)

on my account page under security - password lists an 18 character password. my password was actually only 8 characters, so i changed it and is now 9 characters but the only password listed is still the 18 character.

Asked by d 6 months ago

Last reply by cor-el 5 months ago

How to Test Account Recovery Key and View 2FA Recovery Codes

Hi, I have recently reset my phone and lost all my Google Authenticator codes. This required me to jump through a lot of hoops to get access back to all of my accounts (… (read more)

Hi, I have recently reset my phone and lost all my Google Authenticator codes. This required me to jump through a lot of hoops to get access back to all of my accounts (I'm still in the process for some accounts). On one occasion, I had backup recovery codes, but they weren't working. I noted that some organisations have the ability to view your recovery key and codes, and others don't. Does Firefox have the ability to do this so that users know that if something happens, they will be able to recover? If not, is this something they can implement?

Kind Regards, M.

Asked by firefox2280 5 months ago

Last reply by cor-el 5 months ago

Firefox connects to Google even with Telemetry disabled.

In browser settings i've disabled telemetry and data sharing with "mozilla". Why do put mozilla in quotes? Because the data is actually going to google. I'm monitoring my… (read more)

In browser settings i've disabled telemetry and data sharing with "mozilla". Why do put mozilla in quotes? Because the data is actually going to google. I'm monitoring my computers connections and i see firefox connecting to google immediately after opening the browser, that's without connecting to any website. Firefox used to be a great privacy browser, these times are long gone and it's a shame. Mozilla, you have lost all honor.

Plus, libraries of firefox are proprietary? Which part exactly? Forks of firefox are most likely affected by the sroprietary libraries aren't they...

Asked by 38345718546 5 months ago

Last reply by Paul 5 months ago

Problem Disabling Search Bar History Suggestions

How do I disable the search bar from showing my previous searches when I begin typing? I already unchecked everything in the privacy settings, but it still shows my hist… (read more)

How do I disable the search bar from showing my previous searches when I begin typing?

I already unchecked everything in the privacy settings, but it still shows my history (see screenshot).

What additional steps do I need to take to disable this feature?

Thank you

Asked by universelle925 5 months ago

Last reply by cor-el 5 months ago

How to block the annoying Gmail 'Switch to the helpful Chrome browser' popup.

Whenever I visit Gmail on my desktop PC using Firefox under Windows 10, I get an annoying pop-up message asking me to 'Switch to the helpful Chrome browser' (see attached… (read more)

Whenever I visit Gmail on my desktop PC using Firefox under Windows 10, I get an annoying pop-up message asking me to 'Switch to the helpful Chrome browser' (see attached image capture). Is there a way to block this? I have tried a few suggestions found on forums but nothing works. uBlockOrigin doesn't help.

Asked by brian_mk 5 months ago

Last reply by Terry 5 months ago

"No AutoFill Enabled Database" tooltip

Is there any way to hide/disable the "No AutoFill Enabled Databases" tooltip shown on every login form. I don't know why FF needs to show this tooltip everytime I login t… (read more)

Is there any way to hide/disable the "No AutoFill Enabled Databases" tooltip shown on every login form. I don't know why FF needs to show this tooltip everytime I login to a site, when I've got AutoFill disabled.

In my settings all "Logins and Passwords" and "Forms and Autofill" settings are currently disabled as I don't use browsers to save these.

Thanks

Asked by think.different 5 months ago

Last reply by cor-el 5 months ago