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Suddenly I have no credit card autofill option.

When I go to Settings > Privacy & Security the only "autofill" setting is to import data from another browser. I am signed in, in the US, and my VPN is set to Sea… (read more)

When I go to Settings > Privacy & Security the only "autofill" setting is to import data from another browser. I am signed in, in the US, and my VPN is set to Seattle.

Asked by sarah.berry9 9 hours ago

Last reply by cor-el 5 hours ago

  • Solved
  • Locked

Cannot access Ralph's coupons

I cannot access grocery coupons from Ralphs Market. When I try, I receive the message: Secure Connection Failed An error occurred during a connection to www.ralphs.com… (read more)

I cannot access grocery coupons from Ralphs Market. When I try, I receive the message: Secure Connection Failed

An error occurred during a connection to www.ralphs.com. The page you are trying to view cannot be shown because the authenticity of the received data could not be verified. Please contact the website owners to inform them of this problem.

Asked by stjjm23 4 days ago

Answered by cor-el 4 days ago

  • Solved

Files downloaded in Firefox Private Browsing are deleted automatically after closing the browser

I am facing issue while downloading files in Firefox Private Browsing. Whenever I download my PDF files, as soon as I close the browser window, the files also get deleted… (read more)

I am facing issue while downloading files in Firefox Private Browsing. Whenever I download my PDF files, as soon as I close the browser window, the files also get deleted automatically. What should I do to rectify this issue.

Asked by kashishjaggi16 2 months ago

Answered by cor-el 2 months ago

  • Solved

Firefox says I am forbidden to enter a site

Firefox periodically says I am "forbidden" to enter my Kaiser website (KP.org). I know what Mozilla recommends as a fix, which is to clear data and cookies. But this crea… (read more)

Firefox periodically says I am "forbidden" to enter my Kaiser website (KP.org). I know what Mozilla recommends as a fix, which is to clear data and cookies. But this creates more problems because I have to re-enter passwords and other settings. This is a problem Mozilla's website reports has been occurring for YEARS! Why can't Mozilla/Firefox fix this? Please tell me there is a better way to fix this problem.

David Karp dkarpcal@gmail.com or cloverdavid@gmail.com

Asked by Cloverdavid 5 months ago

Answered by Cloverdavid 5 months ago

website throws up box saying turn off adblocker to view

When I load www.foxnews.com a popup box comes up and says to view the news to turn off my ad blocker, and then makes the site inoperable. I can't find an ad blocker so I'… (read more)

When I load www.foxnews.com a popup box comes up and says to view the news to turn off my ad blocker, and then makes the site inoperable. I can't find an ad blocker so I'm thinking I might have a security setting wrong. I can view the website in Chrome with no problem. Any help is appreciated. Gary

Asked by gsinger 4 months ago

Last reply by jonzn4SUSE 4 months ago

'Allow' button doesn't appear when I try to add a website microphone permission

I'm trying to give permission to a website to use my microphone, but if I copy in the web address, the "Allow" button doesn't appear & so when I hit "save changes" no… (read more)

I'm trying to give permission to a website to use my microphone, but if I copy in the web address, the "Allow" button doesn't appear & so when I hit "save changes" nothing happens.

Asked by rjdowson 4 months ago

Last reply by cor-el 4 months ago

Enhanced Tracking Protection Blocks x.com in Windows

I've added https://x.com as an exception site but it is still blocked. This is outright censorship which is something fascists do. Tell me how to fix your browser s… (read more)

I've added https://x.com as an exception site but it is still blocked.

This is outright censorship which is something fascists do.

Tell me how to fix your browser so I may access x.com again or I stop using Firefox forever.

Asked by Taco X 3 weeks ago

Last reply by jscher2000 - Support Volunteer 3 days ago

Allowing location tracking

When I access a location-aware website, I'm asked if I'll allow it to use my location. My problem is that the pop-up window won't allow me to do anything. I can't block, … (read more)

When I access a location-aware website, I'm asked if I'll allow it to use my location. My problem is that the pop-up window won't allow me to do anything. I can't block, allow, close the window — nothing. Is there a setting I'm missing somewhere?

Asked by Henrik Hulten 8 hours ago

Last reply by cor-el 2 hours ago

  • Solved
  • Archived

Today, after updating the browser. I can't sign in to Ancestry.com

I don't know why, it is NOT Ancestry, as I can sign in to it on other browsers. I get this error message below. Access Denied Error 21 What happened? This request was bl… (read more)

I don't know why, it is NOT Ancestry, as I can sign in to it on other browsers. I get this error message below.

Access Denied Error 21 What happened? This request was blocked by security rules. Your IP: 73.94.12.65 Incident ID: 6eae587fcef92d46

I have no idea what security rules, but I am working on a genealogy project and have never had a problem signing into Ancestry in multiple tabs before today. How do I fix this? Besides getting rid of Firefox, I mean. I have the same security extensions on this browser as I use on Vivaldi, Brave and Chrome - I avoid Chrome, but use Vivaldi and Brave regularly, along with Firefox.

Asked by Gene 2 years ago

Answered by Gene 2 years ago

  • Archived

How to make attached files in email open up without requiring saving the file before viewing

Recently, I purchased some software to scrub my hard drive due to my Dell Desktop running slow. That is when the way I normally access emailed attached files changed. N… (read more)

Recently, I purchased some software to scrub my hard drive due to my Dell Desktop running slow. That is when the way I normally access emailed attached files changed. Normally, if I receive a WORD or EXCEL (MS file) in email, I can open the email and access the attachment without having to download and save to my desktop or hard drive. I have changed all settings in the Privacy Area / Trust Area of MS but this did not change anything. MS Representatives stated I would need to use Outlook to make this work, but I know it will work without using Outlook. I think the Scrubbing / Cleaning software I purchased changed a setting with my email for safety purposes since there is risk in opening a file directly from email. Any suggestions on how to change back to how this worked previously - without having to download and save the file? Thanks for your help.

Asked by Will Phillips 2 years ago

Last reply by Terry 2 years ago

  • Archived

How to request a change AKA contact Firefox / Mozilla itself?

Where or to whom can I send a request / recommendation / beg to get the Firefox browser actually to change something? I know what the community will say -- asked and ans… (read more)

Where or to whom can I send a request / recommendation / beg to get the Firefox browser actually to change something? I know what the community will say -- asked and answered. And no disrespect to the community at all -- it's very valuable and has been helpful to me -- but I am interested in putting this request before someone at Mozilla / Firefox who actually has the authority to decide it and do it.

FYI, not to be too mysterious about it, I think the Privacy & Security setting on Notifications would be improved by putting in a permanent option to let a user stop notifications when he or she has taken a screen shot. Allowing it to be paused now requires the user to go back in and change the setting each time he or she opens Firefox. For me, that's dozens of times a day.

On a broader scale, why not give the user the option permanently? We are, I hope, a land and community of people who prefer choice over mandates, even partial ones, when the substance of the choice or mandate does not pose a risk to others.

Thanks.

Asked by Txasslm 2 years ago

Last reply by James 2 years ago

  • Archived

Cannot autofill Credit Card Info

Got sick and tired of having to enter payment card info every time, so I decided to RTFM and follow instructions. I worked my way thru all the instructions on found on t… (read more)

Got sick and tired of having to enter payment card info every time, so I decided to RTFM and follow instructions. I worked my way thru all the instructions on found on the forum pages, and was entering the information via about:config, and got to the popup where I was asked to confirm, and clicked the button, then clicked it harder, but nothing happened.

My guess is that my Firefox and/or my Leap15.3 installation has left some file permission read-only and Firefox is unable to save this bit of data, but I really don't want to run Firefox as root. I can say more, but I see there are more boxes to fill.

So, I included a screenshot of what I hope will be the useful part of my config file.

Asked by The Singer Man 2 years ago

Last reply by jonzn4SUSE 2 years ago

  • Archived

"Your browser is being managed by your organization". I am a home user WTF?

I get the message under Settings: "Your browser is being managed by your organization". Clicking on that message shows that the policy DisableAppUpdate is true. Methods… (read more)

I get the message under Settings: "Your browser is being managed by your organization". Clicking on that message shows that the policy DisableAppUpdate is true. Methods for remeding this situation do not work. Please advise on how to change the policy to allow update please

Asked by Let's Jump 2 years ago

Last reply by jonzn4SUSE 1 year ago

  • Archived

List Websites Given a Permission or more

It seems that there was an internal page for permissions, namely about:permissions. As I was trying to find an answer to my question, I found many volunteers at Mozilla S… (read more)

It seems that there was an internal page for permissions, namely about:permissions. As I was trying to find an answer to my question, I found many volunteers at Mozilla Support would talk about this, but what I'm asking for is different. I'm looking for a way to list websites per permission, that is, when I want to disable a permission for a bunch of websites at once, I specify the permission and remove the websites I do not want to have that permission. In one of the questions on the site, an extension called SQLite Manager was mentioned and seemed to be the solution. This extension, though, doesn't exist anymore. If what I'm looking for can be done through this extension, I'd like to know if there is an alternative. If it doesn't serve the purpose that I am talking about, I'd be happy to know if there is a different workaround.

Asked by Hassan Khalloof 2 years ago

Last reply by Hassan Khalloof 1 year ago

  • Archived

Somebody has control of my browser

My address line is red, and their is an icon which say: browser is under remote control, reason: DevTools. I am not sure how to fix this, or what to do about this. I do… (read more)

My address line is red, and their is an icon which say: browser is under remote control, reason: DevTools.

I am not sure how to fix this, or what to do about this. I do not know if I caused this myself. Please let me know if anybody can help.

Asked by LadyRedLight 2 years ago

Last reply by cor-el 2 years ago

  • Archived

Cached Web Content (320kb)

I cannot clear this cache to zero no matter what I try. How can I clear this cache. It just started happening after a recent update. I clean my caches after every use b… (read more)

I cannot clear this cache to zero no matter what I try. How can I clear this cache. It just started happening after a recent update. I clean my caches after every use but not any longer.

Asked by Jason Allen 2 years ago

Last reply by cor-el 2 years ago

  • Solved
  • Archived

Need help with custom Firefox config

There are multiple screenshots attached below, 2 of them showing setting marked in red. Those settings are pre-configured with the firefox.cfg file. I would like to also … (read more)

There are multiple screenshots attached below, 2 of them showing setting marked in red. Those settings are pre-configured with the firefox.cfg file. I would like to also pre-configure a list of other settings. You can also find those other settings below.

Anyways, i remember someone from this forum told me there is no "official documentation" for the firefox settings which are listed in about:config. Is there an "inofficial documentation"? If you could reply with the exact setting that i have to change according to the screenshot attached below that would be awesome, otherwise an URL for some sort of documentation would be welcome..

Basically all the setting i want to change exists and can be manually edited using the firefox settings, but theoretically could be easily pre-configured with the firefox.cfg.

All i need are setting-names/ids.

Asked by Firefox_Beginner 2 years ago

Answered by jscher2000 - Support Volunteer 2 years ago