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pop-up Donation execution error

Upon beginning a "donation" to Thunderbird using the pop up in my email, I began by entering a $10.00 donation, but when beginning to go to paying it, it showed up as $10… (read more)

Upon beginning a "donation" to Thunderbird using the pop up in my email, I began by entering a $10.00 donation, but when beginning to go to paying it, it showed up as $10.90. Either this is a scam or a very unpleasant experience which doubts my trust in the site for proper completion of my voluntary donation attempt. Please investigate & advise

Asked by gswaidan 8 hours ago

Last reply by James 4 hours ago

  • Locked

Privacy and Security

Skip to main content Switch language Skip to search Mozilla Support Logo Explore Help Articles Community Forums Ask a Question Contribute regin… (read more)

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Asked by regina amos 5 hours ago

Last reply by regina amos 5 hours ago

2 factor Authentication only when logging in to Facebook

I posted the following on facebook yesterday, I feel as if something changed in my Firefox settings as this only started about 2 months ago. 2 factor Authentication is s… (read more)

I posted the following on facebook yesterday, I feel as if something changed in my Firefox settings as this only started about 2 months ago. 2 factor Authentication is shut off in facebook. "Can anyone tell me how to shut this off? Everytime I log onto FB from my computer I get this screen. 2-factor authorization wants to send a code to my cell phone. There's got to be a way to turn it off. I am using Windows 11 pro with Firefox as a browser."

Any thoughts?

Asked by tpoliti 6 hours ago

non stop notifications about viruses found

please help me remove/ stop these non-stop 'pop-up 'notifications , saying, they are from Firefox, with a Firefox logo, and they say "viruses found"and also say "syste… (read more)

please help me remove/ stop these non-stop 'pop-up 'notifications , saying, they are from Firefox, with a Firefox logo, and they say "viruses found"and also say "system warning - click here to remove". this all came from when i got a pop up page ( check screen shot enclosed.

Asked by badol50 16 hours ago

Last reply by James 8 hours ago

Blocked add-on

Good day. I just saw that Total AV has been blocked . As I understand it, it's because of a security issue. ( I really don't understand it, just sayin') Doed thet mean th… (read more)

Good day. I just saw that Total AV has been blocked . As I understand it, it's because of a security issue. ( I really don't understand it, just sayin') Doed thet mean that Total AV is not safe to use for security on my Macbook? Thanks.

Asked by Mickey2015 1 day ago

Last reply by jscher2000 - Support Volunteer 9 hours ago

blocked from access router through firefox

I am unable to call up my routers web access page. When I key in the routers address, the following message is shown we could not verify the certificate: reason = untrus… (read more)

I am unable to call up my routers web access page. When I key in the routers address, the following message is shown

we could not verify the certificate: reason = untrusted

I have two computers, my secondary (old, tired, and crusty) gives me an option to bypass and access the page anyway, but my main computer (all the bells and whistles) does not give me this option. I know there has to be a setting somewhere, but I have no idea where it is. Help?

Asked by willdsm 10 hours ago

Security breach warnings

I am getting repeated popups that say Issue or that a Zeus.202 Trojan is detected, or that there is a security problem. If I follow them they lead me to page where I'm a… (read more)

I am getting repeated popups that say Issue or that a Zeus.202 Trojan is detected, or that there is a security problem. If I follow them they lead me to page where I'm asked to renew a McAfee my subscription. I don't have a McAfee subscription but use Malwarebytes. I've run Malwarebytes and it finds no problems What do you suggest Thanks in advance David

Asked by david_s 1 day ago

Last reply by david_s 13 hours ago

firefox randomly download .html file

Hello, I have an issue in Firefox browser. My operating system is the latest version of Kali Linux, and I am using Firefox ESR version 128.5.0esr Also, I don’t have any e… (read more)

Hello, I have an issue in Firefox browser. My operating system is the latest version of Kali Linux, and I am using Firefox ESR version 128.5.0esr Also, I don’t have any extensions installed on my browser, and the default theme is active.

Sometimes, an empty HTML file with a random name, such as LmFPlKJM.html, gets downloaded. This has happened to me twice so far. Both times, it happened while I was on a website that I had configured the server for. However, I didn’t do anything on the page; suddenly, I saw that the file was downloaded. I wanted to check the download link for these files, so I right-clicked and clicked "Copy Link" in the download tab, but the link showed as about:blank. Can you guide me on what this issue might be? Is it dangerous?

Asked by Firefoxuser 22 hours ago

firefox randomly download .html file

Hello, I have an issue in Firefox browser. My operating system is the latest version of Kali Linux, and I am using Firefox ESR version 128.5.0esr Also, I don’t have any e… (read more)

Hello, I have an issue in Firefox browser. My operating system is the latest version of Kali Linux, and I am using Firefox ESR version 128.5.0esr Also, I don’t have any extensions installed on my browser, and the default theme is active.

Sometimes, an empty HTML file with a random name, such as LmFPlKJM.html, gets downloaded. This has happened to me twice so far. Both times, it happened while I was on a website that I had configured the server for. However, I didn’t do anything on the page; suddenly, I saw that the file was downloaded. I wanted to check the download link for these files, so I right-clicked and clicked "Copy Link" in the download tab, but the link showed as about:blank. Can you guide me on what this issue might be? Is it dangerous?

Asked by Firefoxuser 22 hours ago

Your browser is being managed by your organization

When I was looking in my Settings, I saw 'Your browser is being managed by your organization' right at the top, what does this mean? Could it perhaps be because of BitDef… (read more)

When I was looking in my Settings, I saw 'Your browser is being managed by your organization' right at the top, what does this mean? Could it perhaps be because of BitDefender, because I've heard people saying it's due to an Antivirus.

Asked by desilvaishan12 1 day ago

Last reply by markwarner22 1 day ago

Logon issues to Kraken.com when using Yubico TFA key

I'm trying to login to Kraken.com, using a Yubico TFA hardware (USB) key. I get the challenge screen to touch the security key (Capture 1.png), and then a message/screen… (read more)

I'm trying to login to Kraken.com, using a Yubico TFA hardware (USB) key. I get the challenge screen to touch the security key (Capture 1.png), and then a message/screen(Capture2.png) about too many incorrect PIN attempts. Is this message actually coming from Kraken, through the Firefox browser? I may be having some issues with the Yubico key.

Asked by HisServant7 1 day ago

Last reply by markwarner22 1 day ago

  • Solved

Firefox Suggest and personalized websites while in Private Browsing

I look at porn on my Android phone. I use Private Browsing to do so. Why are my Private Browsing addresses appearing as Firefox Suggest results that appear outside of Pri… (read more)

I look at porn on my Android phone. I use Private Browsing to do so. Why are my Private Browsing addresses appearing as Firefox Suggest results that appear outside of Private Browsing as well? And why does Pornhub show me a personalized home page when I'm using Private Browsing? None of these pages are in my browser history because I've only accessed them via Private Browsing. But these "features" sort of defeat the purpose of it don't you think?

I've just switched from Chrome to Firefox and never had this issue with Chrome.

Asked by appstoreuk 2 days ago

Answered by appstoreuk 2 days ago

regional availability

I am reaching out with a request regarding the regional availability of my add-on. I would like to disable access to my add-on for users in Russia. Could you please gu… (read more)

I am reaching out with a request regarding the regional availability of my add-on.

I would like to disable access to my add-on for users in Russia. Could you please guide me on how to restrict its availability in this specific region? If there are any settings in the Developer Hub or additional steps I need to take, I would appreciate detailed instructions.

Asked by Omri Alon 2 months ago

Last reply by Paul 2 months ago