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Firefox starts but does not work

Firefox starts but when I type into the search box nothing happens. My RoboForm link does not work and neither do the bookmarks. I have had to resort to using Edge to g… (read more)

Firefox starts but when I type into the search box nothing happens. My RoboForm link does not work and neither do the bookmarks. I have had to resort to using Edge to get onto the internet. Jim Klein

Asked by JimKlein 8 hours ago

Last reply by Dropa 2 hours ago

Account Auth. 6 Digit Code

I recently downloaded firefox on my new computer, and want to login on my account. I am supposed to get this 5 min auth code (that is actually 20 min according to some so… (read more)

I recently downloaded firefox on my new computer, and want to login on my account. I am supposed to get this 5 min auth code (that is actually 20 min according to some sources) on email. Funny thing is I am getting this email one hour or so later. I have added firefox as a contact and done everything in my might to get my mail services to run faster, however I am still getting my 6 digit code way to slow. I've been doing this for a day now, is there another option?

Asked by Waddle 9 hours ago

Last reply by Dropa 2 hours ago

Twitter Sticky Header Problem

The "Latest Tweets" header on twitter has recently started automatically scrolling and blocking whatever is shown on screen. If I try to tweet, the screen appears to spli… (read more)

The "Latest Tweets" header on twitter has recently started automatically scrolling and blocking whatever is shown on screen.

If I try to tweet, the screen appears to split and it is not possible to see the actual Tweet edit and post screen and the screen locks not able to move up or down.

This has only started in the past few days.

Can you help me to disable to scrolling of the sticky header?

Thanks

Asked by raana.walker 14 hours ago

Last reply by cor-el 56 minutes ago

Updating Elan Financial Services Credit Card to Quicken

I used to sign in to my credit card through Elan Financial Services and then I would highlight my credit card, tell it the date range I needed to update to Quicken, and h… (read more)

I used to sign in to my credit card through Elan Financial Services and then I would highlight my credit card, tell it the date range I needed to update to Quicken, and hit enter. a popup would give me the option of opening the file or to save the quicken file to my computer. I would select the option to open the file and it would update my register on Quicken. Now, I only get the option to save the file to my computer. On Microsoft Edge, I still get the choice to open or save the file. Why doesn't Firefox support the Open Function anymore. I use Firefox for everything, but now I have to remember to switch to Edge for this one important update. Is this a change in Firefox or something I have to deal with Elan on? Thanks for any help. --sgb

Asked by sgbz50 19 hours ago

Last reply by jscher2000 - Support Volunteer 16 hours ago

FireFox is not showing the correct printer name

Our printers are added from a print server. FireFox is showing the full printer server path as the printer name. This is not good. Why is this happening? I have tried cle… (read more)

Our printers are added from a print server. FireFox is showing the full printer server path as the printer name. This is not good. Why is this happening? I have tried clearing the printer settings and re-adding the printers but this did not fix the issue.

Asked by jack.wells 21 hours ago

Last reply by jscher2000 - Support Volunteer 20 hours ago

Firefox Open Files Appear on Desktop

Hello. Using FF 100.0 on Win 10. When I click a link to something that I don't want Firefox to open, like PDFs, I get the "What should Firefox do with this file?" dialog.… (read more)

Hello.

Using FF 100.0 on Win 10. When I click a link to something that I don't want Firefox to open, like PDFs, I get the "What should Firefox do with this file?" dialog. If I select "Open with," as I usually do, the file opens in my selected program, but still downloads to my desktop. Some filetypes just open, I don't get that dialog. Those download to my desktop as well.

I've not noticed this behavior before. Maybe I inadvertantly changed a setting. Can someone tell me how to stop this from happening?

Thank you.

Asked by mzpk 1 day ago

Last reply by cor-el 20 hours ago

Incorrect URL Suggestion

Hello all! Thanks for your time. When I log in to a certain procurement website associated with my employer, I use the following URL: https://solutions.sciquest.com/apps/… (read more)

Hello all!

Thanks for your time. When I log in to a certain procurement website associated with my employer, I use the following URL:

https://solutions.sciquest.com/apps/Router/Login?OrgName=MIT.

Once I have done so, subsequent typing in the URL field autocompletes to the shorter host:

https://solutions.sciquest.com/.

The only problem is that when I go to this shorter host, I am "Forbidden \n You don't have permission to access this resource." The website does not seem to allow anyone to go here.


I am on a holy quest to purge this unwanted autocomplete suggestion, but nothing seems to work. It is not appearing because of a bookmark or search history- I can delete places.sqlite to start fresh but the problem resurrects as soon as I first successfully visit the desired URL: https://solutions.sciquest.com/apps/Router/Login?OrgName=MIT.

When I use SQLite to look at places.sqlite, I don't find the shortened URL anywhere in "moz_places" but I do find it in "moz_origins". It appears there with a much greater "frecency" than the lengthier URL for some reason. ID #10 has "solutions.sciquest.com/apps/Router/Login?OrgName=MIT" with frecency 2100, and ID #11 has "solutions.sciquest.com" with frecency 16100.

If I try to delete #11, I'm not able to for reasons likely related to my lack of understanding/proficiency with SQL databases. The DB Browser I am using says "Error deleting record, foreign key constraint failed". But my suspicion would be that even if I did delete it, it would be re-generated whenever I login successfully. What I am able to do is edit the "frecency" field. When I change it to zero, and write the database, the option goes away. I fear that frecency will simply be reset next time I close and reopen however.

Thanks in advance! Dave

Asked by dave.reens 1 day ago

Last reply by cor-el 1 day ago

Annoying pop up

I have an annoying firefox pop up which keeps appearing on the screen asking me to put in my Primary Password. I had forgotten my original password so I reset it. The p… (read more)

I have an annoying firefox pop up which keeps appearing on the screen asking me to put in my Primary Password. I had forgotten my original password so I reset it. The pop up appeared again and I put in the new password and it didn't sign me in or disappear. What is wrong, how can I get rid of this as it appears every time I try to get on a web page and it is VERY ANNOYING!

Asked by margaretmackie 1 day ago

Last reply by Zmingong 1 day ago

My browser will not open on my mac Acronis see it as Malware

I am getting the following errors due to vulnerabilities detected by Acronis Ceber protect: VERACODE:32409 VERACODE:33582 VERACODE:33588 VERACODE:33883 Along with 52 more… (read more)

I am getting the following errors due to vulnerabilities detected by Acronis Ceber protect:

VERACODE:32409 VERACODE:33582 VERACODE:33588 VERACODE:33883

Along with 52 more veracodes listed as critical

I have installed & uninstalled firefox and it no longer will run on my MAC.

Here is the warning I get when I look up more details from Acronis:

ERROR: 'VERACODE:32409' is a malformed CVE-ID. 'VERACODE:32409' is a malformed CVE-ID. It does not conform to the expected CVE-ID syntax, and it could not be converted into a valid ID.

CVE entries are of the form CVE-YYYY-NNNN where:

YYYY is a year (exactly 4 digits), and NNNN is a number (with at least 4 digits, or more than 4 when needed.) Examples of CVE-IDs that conform to the syntax: CVE-1999-0003, CVE-2014-9999, CVE-2014-12345, CVE-2014-7654321

Note: Beginning in 2014, more than 4 digits are allowed in the last portion of CVE IDs. For more information, see the CVE-ID Syntax Change page.

Old-style candidate names (CAN-YYYY-XXXX) are also accepted, but this style was discontinued in 2005, and further use is strongly discouraged.

Asked by titusetheridge 1 day ago

Last reply by Dropa 1 day ago

Can't load any pages after updating to FF 100.0.2 64-bit

Hello all, I just updated my Firefox to 100.0.2. After the restart nothing will load. I can't open the settings (it doesn't even open a new tab as it normally does when o… (read more)

Hello all, I just updated my Firefox to 100.0.2. After the restart nothing will load. I can't open the settings (it doesn't even open a new tab as it normally does when opening the settings). Typing about:config does nothing as well. I've tried bookmarks, typing an address directly into the address bar - literally nothing happens. It doesn't try to open the page, it doesn't give me the spinning circle indication that it is trying, absolutely nothing. I am running Win 10 release 21h2 fully patched. Windows firewall is turned off, tried disabling the AV. Other browsers including Chrome, Tor and Edge all work.

I am at a loss...

Jerry

Asked by eisenerj1995 1 day ago

Last reply by cor-el 1 day ago

Youtube IMG keeps getting selected randomly?

Okay so I have started using Firefox recently and the only issue I have with it is that when I use YouTube randomly the YouTube icon near the nav bar keeps getting select… (read more)

Okay so I have started using Firefox recently and the only issue I have with it is that when I use YouTube randomly the YouTube icon near the nav bar keeps getting selected. I am not sure why it is doing this though. It seems like it is happening when I change tabs and then change back but is also seems to randomly do this.

You can see what I am describing in the img provided. Thanks for the help in advance.

Asked by demitrius10 1 day ago

Last reply by Dropa 22 hours ago

Actual dates missing from Added and Last Modified columns in History

When opening History the column headers are there but no dates are shown in the Added and Last Modified columns. These columns are selected in Views and the listed web p… (read more)

When opening History the column headers are there but no dates are shown in the Added and Last Modified columns. These columns are selected in Views and the listed web pages appear to be correctly sorted into Added date order. My browser is up to date an is 100.0.2 64 bit. Thanks

Asked by fastgrandad 1 day ago

Last reply by jscher2000 - Support Volunteer 34 minutes ago

microsoft Pop-up

Every time I log in or refresh outlook, I get an email ad for outlook upgrade. It is from microsoft, and can be opened as an email, but it is an ad and can't be blocked. … (read more)

Every time I log in or refresh outlook, I get an email ad for outlook upgrade. It is from microsoft, and can be opened as an email, but it is an ad and can't be blocked. These emails remain blocked with Brave, and I am running an ad blocker. Will mozilla update to remove these ads, or is there an ad blocker that works better with Mozilla. When I inspect it, the first line shows:-

<!doctype html><html dir="ltr" xmlns="http://www.w3.org/1999/xhtml" translate="no"><head><meta charset="utf-8"/><meta http-equiv="X-UA-Compatible" content="IE=edge"/><meta http-equiv="pragma" content="no-cache"/><meta name="viewport" content="width=device-width,initial-scale=1,user-scalable=0"/><meta name="google" value="notranslate"/><meta name="format-detection" content="telephone=no"/><meta name="scriptVer" content="20220513004.19"/><meta name="physicalRing" content="WW"/><meta name="environment" content="Prod"/><meta name="bootFlights" content="sourcelistapi,novaappbar,sendClaimsChallengeInQuery,performanceDatapointHealth,patchnode"/><meta name="cdnUrl" content="//res.cdn.office.net/"/><meta name="backupCdnUrl" content="//res-2.cdn.office.net/"/><meta name="cdnContainer" content="owamail/"/><meta name="devCdnUrl" content=""/><meta name="ariaUrl" content=""/><meta name="compactAriaUrl" content=""/><meta name="wcssFrameUrl" content="https://webshell.suite.microsoft.scloud"/><meta name="scriptPath" content="scripts/"/><meta name="owaIsAuthenticated" content="OwaIsAuthenticated"/><link rel="shortcut icon" href="/mail/favicon.ico" type="image/x-icon"/><link rel="apple-touch-icon" href="//res.cdn.office.net/assets/mail/pwa/v1/pngs/apple-touch-icon.png"/><noscript>JavaScript must be enabled.</noscript><title>Outlook</title><style>@font-face {

Asked by 64bit_windows_10_user5 1 day ago

Last reply by cor-el 1 day ago

when I print with FIREFOX the fonts are HUGE. I tried everything I can think of and tried the print scaling, adjusting the print factor as suggested to another user. I don't have this issue with chrome or edge. Please help ! I like FIREFOX !!

I tried printing in FIREFOX while using PDF and receipts from Amazon and HP. each time the fonts are HUGE, but not if I use Chrome or Edge. Tried your suggestions and th… (read more)

I tried printing in FIREFOX while using PDF and receipts from Amazon and HP. each time the fonts are HUGE, but not if I use Chrome or Edge. Tried your suggestions and that didn't help. I see another user has had the same exact issue with no avail. I'd really like to get this issued fixed. I like FIREFOX and want to use it whenever possible, but being unable to print makes it a problem. I would appreciate a real solution. Thank you in advance, Alan.

Asked by adanks 1 day ago

Last reply by erinxwmeow 1 day ago