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ReCaptcha

In Opera recaptcha never comes up yet n Firefox it does. I do not use anything google. I hate google with a passion, yet Firefox is forcing it on us. I use www.rewardscen… (read more)

In Opera recaptcha never comes up yet n Firefox it does. I do not use anything google. I hate google with a passion, yet Firefox is forcing it on us. I use www.rewardscentral.com.au for a few things, I log in to this website every morning. With Firefox I have to click on the recaptcha crap every single time, yet with Opera web browser I don't. I came to Firefox for a more "secure"browser, and yet you allow google crap to take over, how is this so secure? Google is the worlds biggest scammer. Please, give us a way to remove it and block it. Even for my search engine I use Startpage for better security.

Asked by donnytee3022 2 months ago

Last reply by zeroknight 1 month ago

Firefox has the wrong location for me

Firefox seems to think I am in Hot Springs Village, Arkansas. I am actually in New York and have no connection to Hot Springs Village, Arkansas. Google Chrome on the sam… (read more)

Firefox seems to think I am in Hot Springs Village, Arkansas. I am actually in New York and have no connection to Hot Springs Village, Arkansas.

Google Chrome on the same (Windows 11 Microsoft Surface Pro X) computer has the right location for me, as does Microsoft Edge. Checking my IP address with https://www.iplocation.net/ gives a location reasonably close to my real location and nowhere near Arkansas.

If I clear all cache in Firefox, it does go back to the right address - at the cost of a lot of annoying re-entry of routine information. But after a few days it goes back to insisting I am in Hot Springs Village, Arkansas.

Before I switch to Chrome, is there a way to fix this?

Asked by kjwinston 2 months ago

Last reply by zeroknight 2 months ago

POCKET

Dear Support: How do I remove (not permanently-just toggle it off/on) POCKET from my Firefox HOME screen? I don't care for it but I don't want to permanently remove it e… (read more)

Dear Support:

How do I remove (not permanently-just toggle it off/on) POCKET from my Firefox HOME screen? I don't care for it but I don't want to permanently remove it either. I have tried going to the address bar and entering [about:config} and turning several [extension.pocket.xxxx] to [UNTRUE]. It made no difference.

Also, the 8 favorite boxes above POCKET, can they be locked so the favorites don't change UNLESS I want to change them myself?

Respectfully,

Walter J Baxter Jr

Asked by wb7usv 2 months ago

Last reply by James 2 months ago

OneNote Web Clipper Extension No Longer Working.

As of the past few days the OneNote Web Clipper Extension has stopped working in Firefox. Is this a known problem? Is there a fix? I've tried refreshing FF and reinstalli… (read more)

As of the past few days the OneNote Web Clipper Extension has stopped working in Firefox. Is this a known problem? Is there a fix? I've tried refreshing FF and reinstalling the extension but the problem persists.

Asked by Martin 2 months ago

Last reply by tony260 4 days ago

AGAIN, HOW can we REMOVE OLD, unused Email addresses from autofill?? This time PLEASE provide a accessable answer

I have seen this question "answered" but I am unable to get the "answer". How CAN I REMOVE an OLD EMAIL ADDRESS from autofull? WHY is the "answer" not available? I have… (read more)

I have seen this question "answered" but I am unable to get the "answer". How CAN I REMOVE an OLD EMAIL ADDRESS from autofull? WHY is the "answer" not available? I have changed ALL of my email addresses in "Logins & Passwords" for autofill but somewhere the others are HIDING & still being used by autofill.

WHERE ARE THOSE UNUSED, EMAIL ADDRESSES FOR AUTOFILL HIDING?

I am sick and tired of having to keep changing the email address in online forms as autofill keeps using the old, unavailable email address I no longer have access to. WERE ARE the autofull email addresses HIDING?

WHY can't I remove Email addresses for autofull I can no longer use?

WHERE ARE THOSE AUTOFILL EMAIL ADDRESSES HIDING??????

It is very frustrating to see that this question has been "answered" but the "answer" is not available, there is NO LINK to the "F" "answer"!!!

Asked by sheila 2 months ago

Last reply by cor-el 2 months ago

print orientation

After updating to 114.0.1 the print orientation for pdf's has disappeared. PDF's we used to print often now come out with the wrong orientation and have to be printed wit… (read more)

After updating to 114.0.1 the print orientation for pdf's has disappeared. PDF's we used to print often now come out with the wrong orientation and have to be printed with the system dialog instead.

Asked by snides777 3 months ago

Last reply by jdp68 3 months ago

Firefox is using a wrong default location for me when finding services "near me". How do I change this?

Every time I do a search for services "near me" (hospitals, hotels, etc.), Firefox is using an out-of-date five-year-old location. Very frustrating! How can I change th… (read more)

Every time I do a search for services "near me" (hospitals, hotels, etc.), Firefox is using an out-of-date five-year-old location. Very frustrating! How can I change this? Anyone's help is much appreciated - I just haven't been able to find a link to help me fix it!

Asked by srilatha.batliwala 3 months ago

Last reply by jscher2000 - Support Volunteer 3 months ago

  • Solved

Firefox is popping up a small pop-up asking for a password.

Everything under Logins and Passwords, and Forms and Autofill is unchecked. A "Primary Password" has never been set in firefox. Can't get it to stop asking, which is ma… (read more)

Everything under Logins and Passwords, and Forms and Autofill is unchecked. A "Primary Password" has never been set in firefox.

Can't get it to stop asking, which is made worse by the fact that nothing is selected to prompt it nor is anything stored for it to use.

Asked by Shawn.Janson 4 months ago

Answered by jscher2000 - Support Volunteer 4 months ago

  • Solved

Unable to sign into mail after latest update 113.0.1 Windows 10

Message We are unable to process your request at this time Please try again in 1 hour Have tried rebboted laptop run windows defender offline scan. Does not work on any… (read more)

Message We are unable to process your request at this time Please try again in 1 hour

Have tried rebboted laptop run windows defender offline scan. Does not work on any of my accounts Same problem in Chrome and Edge!

Asked by jas_samrauk 4 months ago

Answered by jas_samrauk 4 months ago

PR_CONNECT_RESET_ERROR

I have a problem when I open the Amazon seller center URL, prompting PR_CONNECT_RESET_ERROR, but I can't open it according to the official solution given by Firefox, plea… (read more)

I have a problem when I open the Amazon seller center URL, prompting PR_CONNECT_RESET_ERROR, but I can't open it according to the official solution given by Firefox, please help to deal with this problem According to the official guidelines given by Firefox, I did the following: 1、Open the software, click the "Menu" icon in the upper right corner, and select "Options" in the list of options below to enter.

2, after entering the new interface, click on the "Settings" button.

3, and then in the pop-up window, check whether the proxy server is set, if set, then "Do not use proxy server" check the box.

4, if the above method can not solve the problem, you can try to close the Firefox DNS pre-resolution, enter the software, enter "about:config" in the address bar above and enter to open, click the page "accept the risk and continue "button.

5, then enter "network.dns.disablePrefetch" in the search box, and click the "toggle" button on the right side of the results given below, and change the value from " false" to "true", and finally restart the browser.

The problem still exists, please help to deal with this problem, thank you!

Asked by baby123six 4 months ago

Last reply by jonzn4SUSE 4 months ago

lost all my saved passwords

Hi I'm not sure what happened but when i turned on Firefox on my laptop I needed to sync but I couldn't remember my password so i set a new 1 and now i can't get any of m… (read more)

Hi I'm not sure what happened but when i turned on Firefox on my laptop I needed to sync but I couldn't remember my password so i set a new 1 and now i can't get any of my saved passwords which i had help can i get them back after i created a new password on Firefox

Asked by sharonkav01 4 months ago

Last reply by lazizakhmedov1014 4 months ago

Bookmarks toolbar

For the first time, I have got a message 'For quick access, place your bookmarks here on the bookmarks toolbar.' I have always used the bookmarks toolbar. This message ju… (read more)

For the first time, I have got a message 'For quick access, place your bookmarks here on the bookmarks toolbar.' I have always used the bookmarks toolbar. This message just takes up space, so I would like to get rid of it.

Asked by rmbooker 5 months ago

Last reply by cor-el 5 months ago

Google maps has wrong location in Firefox

In Firefox my google map location shows that I live in Maryland when I live in San Francisco.When I use Chrome this doesn't happen. I have spent the last two day trying … (read more)

In Firefox my google map location shows that I live in Maryland when I live in San Francisco.When I use Chrome this doesn't happen. I have spent the last two day trying all the solution Ive found online. Windows has my location correctly. Ive tried other map programs and they seem to have the correct location. Ive done everything suggested by google to fix my location but it still is incorrect. What am I missing Thanks Mark

Asked by pursuant 5 months ago

Last reply by cor-el 5 months ago

Getting Rid of LastPass on FireFox

I stopped using LastPass a couple of years ago due to them having security issues. I use Pocket and have used them for a number of years. I received an email from Pocket … (read more)

I stopped using LastPass a couple of years ago due to them having security issues. I use Pocket and have used them for a number of years. I received an email from Pocket saying they were migrating to Firefox and in order to access what I saved to Pocket in the past, I need to use Firefox. I downloaded Firefox and LastPass is not letting me log in. I use BitWarden as my password manager. I tried accessing Firefox with the sign in and password that I used in the past but LastPass keeps giving me an error message.

Asked by lletuno 1 hour ago

Password managers have stopped working on the browsers

None of my pw managers are working on Firefox now. They use to. The extensions are in place. I have uninstalled and reinstalled the managers. I have reviewed the settings… (read more)

None of my pw managers are working on Firefox now. They use to. The extensions are in place. I have uninstalled and reinstalled the managers. I have reviewed the settings in Firefox and notice nothing that would stop any of the managers to work. They allow for the email to be populated but the actual passwords will not. And as I said this is the same for any of the password managers I have, i.e., not just one. Should I uninstall Firefox?

Asked by tblanks1985 7 hours ago

Last reply by Dropa 6 hours ago