Firefox Support Forum

Firefox updated today (11/30/23) to version 120. All of the shortcut icons on my start tab disappeared. I've tried to re-enter but they are not accepted. Please help!! I depended on these shortcuts for my work.

Ms. Raydell Barr Macon, GA

Greetings. Lately, I am unable to log-in to some websites. This has started recently, about a few short weeks ago. The Social Security Administration and Electronic Design (magazine) are just a couple of example. I don't get much information from either of the sites. Electronic Design just replies with unable to log-in The SSA site replies with:

"Bad Request Your browser sent a request that this server could not understand. Size of a request header field exceeds server limit."

I cleared the cache, and reinstalled the latest version, Firefox 120.0.1, 64 I am on Windows 10 Pro 64, latest update AMD Ryzen 7 8-core 16GB RAM 1TB Samsung m.2 2280 system disk

Note: I have no issue logging in to the SSA website using MS Edge, but I'd rather use Firefox, which has been my default browser since Adam & Eve hit the earth! Your assistance would be appreciated. Thank you. Sam H. Electrical Engineer (248)677-1039

Hello, every once in a while Firefox on my Win 10 PC resets bookmarks, logins and saved tabs to ones that I used several weeks/months ago. I also remember that it once switched back to a newer instance a few days after switching to and older one. When I try to open the app, it also creates a new icon on my taskbar. This has happened around 4-5 times in the last year. Does any one have an idea what the problem might be? Thanks in advance!

Hello

I have a problem with signing in to my youtube account('s) it tells me that i dont have access anymore.

I tried some fixes like clearing cache, history, proxy and other things you can try. But it still doesnt work

account is fine i can login on other browsers but i think firefox is the best one out there so used to it.

anyone know a fix that might help?

Kind regards Collin

Fake MCAFEE SECURITY ALERT KEEP POPPING UP in the last 24 hours. How do I get rid of this? I do have McAfee and ran a scan. Scan results no virus. I do not want to lose the current tabs session that I have open, if possible??????

when i open site on mozilla its show SSL type Error on this site https://www.rehanrentacar.com but on another browser its working well , so how can we solve on mozilla ?

HOW DO I STOP the background from being black? I can't read the URL i am selecting to copy in the URL address box. In prior versions, the use systems color option used to work. Now it doesn't. Plus the pull down that shows up is the most god awful seaform green i've ever seen. I WANT MY SYSTEM COLORS BACK

I saw there was a fix / workaround for pasting text into WhatsApp on desktop in Firefox, but I used to be able to copy and paste images too and that still doesn't work. It works in the AVG secure browser though. It used to work in Chrome, but I don't want to go to Chrome just to send a picture from my desktop. Is there any workaround or fix in Firefox to copy and paste images into WhatsApp on desktop?

After reinstalling Windows 11 Pro on a newly installed SSD my browser resets location and size to default. Nothing listed here in support or found elsewhere through a web search has made a difference. Also, if I leave Firefox open for an extended period of time so that the browser stays where I put it, and keeps the same size, it will crash. As a test, I had Windows resize the browser to the full monitor, closed it, and when I reopened Firefox it filled the monitor. A second time closed and reopened a few minutes later resets back to default location and size. Everything else (bookmarks, extensions, etc.) remains the same. Nothing has been added or removed since the fresh install.

This is the latest version, 23H2, of Windows 11 Pro, which, btw, was the version I was running before the fresh install of Windows 11 Pro.

How can this be corrected?

Thanks.

I'm using Firefox 120.0 on an iMac running OS 13.6.1. When browsing in an open window, merely moving my iMouse (no clicking) causes the display to zoom in and enlarge the display a huge amount that is much larger than normal zooming can produce. Please provide a solution.

Harvey Rawn [removed email and phone# from public support forum]

I have used Firfox for many years as my main browser...I just upgraded to Sonoma on two Macs and Firefox is nu-useable on both... I waited for the new update and somethings were working but still can not depend on the browser to work... Can you help...?

Please let me know what is wrong here I have recorded the issue as you can see that the buttons of pop up for screen record are missing text also location pop up is missing text same with download file names.

I don't know what is the issue and why the texts are not showing but it's been a big hassle.

Please help me solve it. I barely managed to record thing since even it doesn't show which screen I want to record.

I am using Firefox Browser 120.0 (64-bit) with Windows 10 pro

check video on Gdrive

https://drive.google.com/file/d/1kIOI11glmeac7iAXnei1RxpcfuZn8Rmt/view?usp=sharing

Thank you.

Hello! I'm on Windows 11 and when trying to update QBittorrent, if I download the last setup.exe from it's official source with Firefox, the file won't open. No error message, no crash, nothing. No amount of double click or "run as admin" will get it to budge. I've had the problem with the last three versions of QBittorrent.

However, when I download the same .exe from the same website with Microsoft Edge, it runs like a charm and I'm able to update QBittorent.

What's weird is that it's not even consistent; I always get that bug with QBittorrent but the other .exe files I downloaded run just fine. I only use Windows Defender for malware protection and it doesn't see the QBittorrent file as a menace. I tried downloading the file to another location than my desktop but the issue persists.

Is there something I can do to fix this?

Have a nice day!

Suddenly stopped receiving emails on my blueyonder account 6 days ago. I can receive them fine on my iphone and ipad and with virgins web mail site but nothing on Thunderbird. It keeps asking for my password but does not recognise anything that i type in. Also will not send from blueyonder. My gmail account works fine. Please help