Firefox Support Forum

Problem with Firefox opening two windows when connecting from another application link. STILL NOT FIXED. Running on Mac OS Monterey 12.5. There are numerous complaints about this bug but it never got fixed. It has become extremely annoying to me.

/moved thread from Firefox for iOS (for iPhone/iPad) to Firefox section for macOS, Windows and Linux.

Microsoft Excel is no longer listed i Applications as download option. All files downloaded automatically are stored as Microsoft Word files, not just excel files. I can change individual files manually to .xlsx which is a nuisance, but this also happens with Zip files (7Zip) and I am at a loss as to how to change them when they are downloaded as a Word document.

This does not happen on a newer MacBook Pro, but I need it to work with the older version. The older Mac is MacBook Pro 9.2 with MacOS Catalina Version 10.15.7 Firefox is version 103.0

I have the latest versions of firefox installed on both my iMac and my MacBook Air. Both computers running the same IOS. Both Firefox versions have exactly the same preference settings. The iMac gets an occasional 502 Bad Gateway notification and will not go to that website. The MacBook Air does not get these issues. Both computers are running the same anti-virus software.

This message started happening 3-4 weeks ago and is baffling as you cannot get to that webpage on the iMac but at the same time I get to it fine on the MacBook Air.

What is causing this issue??

Every time I open a new tab or go to a tab that I have open, when I come back after my computer has been asleep and try to search for something or refresh a tab, it will give me an error message. I have to close the tab and search again then it works, sometimes I have to do it 2 or 3 times to get it to work. This just started happening with MacOS Catalina 10.15.7 and FireFox 103.0.2 updates in the last few weeks. I tried restarting my computer and I deleted the Firefox app and reinstalled but nothing helps.

I am having a lot of issues with Firefox 103.0.2. When I open tabs I'm getting connection issues, if I open a new tab to search, I am getting the same message. I also am now having printing issues directly from Firefox only. It isn't printing mailing labels correctly, logos are huge and you can only see a portion of them. This all started with the newest update of Firefox. Everything was working fine before. I have tried printing the same label through Safari and Chrome and it works fine so not a printer issue. I am on a Mac Mini MacOS Catalina 10.15.7. I have tried deleting the app and reinstalling, clearing cache and history, restarting my computer, working offline but nothing helps.

/edit: moved from Firefox for iOS (for iPhone/iPad) to Firefox section as you have macOS.

When I select "Add Bookmark" from the Bookmark dropdown menu on the menu bar, the popup menu to select the location (folder) to place the bookmark quickly flashes open and closed. The bookmark is created, but it is created in the last place that a bookmark was added. If I am still on that tab and I try to use "Edit Bookmark" from the menu bar to open the pop up it also just flashes up and closes.

If I move away from that tab to another one, and then come back to it, the "Edit Bookmark is not even listed as an option."

Can you please assist.

/edit: moved thread from Firefox for iOS (for iPhone/iPad) to Firefox section as you have macOS<b/b>.

Hello

Hoping someone can help me with this asap.

I was prompted to update firefox on my mac laptop.

So I did the update by clicking the button available at the top of the firefox browser, but now I can not open Firefox at all.

When I click on the firefox icon it does not open firefox and this message appears: You can't use this version of the application "Firefox with the version of OS X. You have OS X 10.11.6 . The application requires OS X 10.12 or later.

I understand what this means but not sure how to revert back to the previous version of firefox.

When installing the new update/version of firefox, i have deleted the old version of firefox.

I am following these instructions currently to try to resolve it: https://www.wikihow.com/Downgrade-Firefox

Following the instructions above I went to: https://ftp.mozilla.org/pub/firefox/releases/ , but can not find the previous version of firefox that I need.

The only info I have on firefox is version 102.2.0. I am after the version before this as assume that is the one compatable with my laptop currently (i can not update the OS ).

Can you help me download the previous version so it is compatable with my mac laptop?

Thanks for your help in advance

Oops. I replaced my version of Firefox with the the newest version, but my OS X El Capitan version 10.11.6 does not support it. Now I can't browse with Firefox. How may I get the compatible version back?

So, firstly Instagram stopped working on Firefox browser. I checked and installed latest update, cleared cookies and restarted, still not working. Now Squarespace is doing the same thing. I can't save anything on the site once I have made changes. I have followed Squaresapce trouble shooting with cache etc but this hasn't helped. I'm guessing it's somewhere in the settings but I am not great with computers! So if anyone can help I'd be VVV gratefull! Clare

I recently moved from Chrome to Firefox. When I use Firefox on Ubuntu 22.04, I can access my passwords freely. However, when I use it on macOS Monterey, it does not work. Page about:logins shows no logins and passwords but only a small little warning bar in the upper corner that says that I need to login with my OS password (see Firefox asks for authentication (password, voice, face or fingerprint) when accessing passwords _{fixed link to kb article. aw}). However, when I click the small "Connexion" button in the notification bar, nothing happens. I have no pop-up/prompt, neither on the system nor on the web page, to allow me input my credentials. I tried after reinstalling Firefox on my Mac but nothing changed.

Do you know how this problem can be fixed? Thank you, and sorry if it is a duplicate.

See subject above. Their instruction doesn't apply to my mac. I like weather.com, but not enough to pay for it and I can't get past their screen with their instructions while on Firefox. I don't have the symbol they want me to click. It just happened today.

edit: moved thread from Firefox for iOS (for iPhone/iPad) to Firefox section as you have macOS

My Mac: macOS Monterey 12.5.1 Firefox: 105.0.1 Since I updated my system Firefox has trouble loading and closing some pages, especially my BOA and ATT.net email accounts. Any thoughts on why this is happening and what to do about it? It's especially concerning with the sites I go to to pay bills.

ATT.net I can sign in OK but then I get a page that says redirecting and it never loads. When I use Chrome, I'm not having a problem. All my bookmarks are set in Firefox so I'd rather not have to change them all over to Chrome. I can sign into my BOA account with no problem. When I sign out of BOA I get a window with a spinning dial that says signing out please wait but it never stops, leaving me wondering if it's exposed.

Thanks, Marnie McNamara

edit: moved thread from Firefox for iOS (for iPhone/iPad) to Firefox section as you have macOS.

Hi all, I have an Adobe account and regularly use Adobe e-sign to send out contracts. I have recently updated Firefox and since then, when I try and send out PDFs for e-sign via Adobe Acrobat Reader, it doesn't get past the upload of the document stage. When I do it on the web browser, I can log in to my account fine, but as soon as I try and view the PDF I want to send for signature, it tells me that:

'The cookie functionality is disabled on your browser

Adobe Acrobat Sign has detected that the cookie functionality is disabled on your browser. To use Adobe Acrobat Sign, please enable cookies on your browser.

When cookies are enabled, click the 'Continue' button below to proceed to Adobe Acrobat Sign. Instructions for enabling cookies Safari for iOS Safari for Mac Chrome for phone or tablet Chrome for desktop OS Firefox

   Click on the Firefox menu.
   Select Preferences.
   Select the Privacy & Security panel.
   Select Standard to enable cookies.
   Set Accept third-party cookies to Always to enable third-party cookies.'

I have followed all the above but it doesn't make any difference. I have also turned off Enhanced Tracking Protection for that site and it worked once, but then stopped working again.

I'm on a MacBook Pro.

Thanks so much for any help!

/edit: moved thread from Firefox for iOS (for iPhone/iPad) to Firefox section as you have macOS

Firefox is wreaking havoc with my 2018 MacBook Air. It seems to have been invaded by gremlins that are eating RAM and slowing down the works, sometimes causing my laptop to shut down.

I want to delete Firefox and reinstall, but first I want to save all of my cookies and other settings. (I've already downloaded my bookmarks.)

How do I save my cookies and other settings?

thanks very much. Sandy

edit: moved thread from Firefox for iOS (for iPhone/iPad) to Firefox section as you have macOS.

I'm using Firefox on a Mac with the built-in screen reader Voice Over. When I need to log in to a web page, with a User Name & password stored in Apple's Key Chain utility, I typically press Command-Shift-A & the User name & Password fields are automatically populated. Unfortunately, with my new installation of Firefox, I've found that the key combination in question is used to launch the "Add Ons" window. Is there a work-around for this? The Command-Shift-A is the only way that a blind user can populate those fields from Key Chain. The buttons, usually visible in or around those fields for a sighted user are inaccessible.

Thanks so much,

CJ

I am a biomedical research and need to log into the login.gov site to manage my grants. However, access to this site is blocked in Firefox but works fine on Chrome. I'd rather stay with Firefox but will switch to Chrome if this can't be fixed. Thanks, Claire

can't get evernote web clipper to work even when its on my extention

/edit: moved from Firefox for iOS (for iPhone/iPad) to (desktop) Firefox section as there are no Firefox extensions for iOS version.