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Pocket install asks to confirm non-existant email address and no way to change

I upgraded to V90.0.2 and tried to install Pocket. The popup gave me an old email address that does not exist, so I changed it to my current email address, logged in, bu… (read more)

I upgraded to V90.0.2 and tried to install Pocket. The popup gave me an old email address that does not exist, so I changed it to my current email address, logged in, but then pocket said it needed to use my email address, but the old email address was in the box and there was no way to change my old email address.

I came here and logged in using my old email address, but I had updated the account so it had my new email address. I logged out and logged in with my new email address, and my settings were the same, with my new email address and my new alternate email address.

No where was my old email address listed for me to change or delete. I see no way to tell FF that email no longer exists. Confusing, I know.

Asked by ChrisG 5 days ago

  • Solved

Pinned tabs

I have once again lost all my pinned tabs. The answers to this I'm seeing are random and unstructured. This is becoming an issue for me as I use this function frequently.… (read more)

I have once again lost all my pinned tabs. The answers to this I'm seeing are random and unstructured. This is becoming an issue for me as I use this function frequently. Can the Mozilla team PLEASE fix this properly as it appears to mess up a few folks. And the answer is NOT having to quit and restart. They should be presevered in their own right. And please can you implement synching of Pinned Tabs across my login domain. Ta muchly

Asked by tom.wiersma 4 days ago

Answered by cor-el 4 days ago

  • Solved

Facebook login

Hello you good folk out there. My issue is with facebook login. I accept cookies and then the accept cookie screen comes back, and back etc. If I start in safe mode I am… (read more)

Hello you good folk out there.

My issue is with facebook login. I accept cookies and then the accept cookie screen comes back, and back etc.

If I start in safe mode I am OK. I would like to start in full mode all the time!

Apple Mac, Big Sur 11.2.2 using Firefox and Duck Duck Go

Asked by cj10 4 days ago

Answered by FredMcD 4 days ago

  • Solved

Browser won't open any sites

I'm out of tricks here. Last night I updated Windows on my desktop (Windows 10) and after several hiccups and restarts the computer is operating correctly...except for Fi… (read more)

I'm out of tricks here. Last night I updated Windows on my desktop (Windows 10) and after several hiccups and restarts the computer is operating correctly...except for Firefox. The browser window opens normally but clicking on any bookmark or typing a web addy manually does nothing...it just stays blank. When using a bookmark, no address propagates to the address bar. In an effort to fix this I have done Firefox refresh (a few times now), run Firefox in troubleshoot mode (a few times and at least once this caused Firefox to crash), uninstalled and reinstalled Firefox (twice, second time WITHOUT saving prior account settings), restarted computer and uninstalled adblocker.

Absolutely NO change from any of this. My laptop (Apple with Firefox) works fine and the desktop WILL browse just fine on MS Edge, so this is not a connectivity problem. Any ideas on fixing this would be greatly appreciated. TIA

Tim

Asked by tjhartney 4 days ago

Answered by tjhartney 1 day ago

Videos freezing, Pages taking forever to open, what's up?

I am getting more & more frustrated and exasperated, as simple browsing has become tortuously slow, with many sites taking forever to load, or only partially load, or… (read more)

I am getting more & more frustrated and exasperated, as simple browsing has become tortuously slow, with many sites taking forever to load, or only partially load, or have to be refreshed a couple times, to finally get it to load. And videos constantly freezing up, despite lots of free RAM, and a very high-speed internet connection. I assumed whatever was causing this would've been addressed in the last update, or two, but no, it's only getting worse.

Asked by StevenCee 4 days ago

Last reply by StevenCee 56 minutes ago

My menu button dropdown is blank

Firefox has had some glitches for me lately like menu drop down is blank, engine switching to Yahoo, suddenly images telescope in and out on the page. Since the drop down… (read more)

Firefox has had some glitches for me lately like menu drop down is blank, engine switching to Yahoo, suddenly images telescope in and out on the page. Since the drop down menu is blank I cannot utilize the tips on these Firefox help pages.

Asked by straycat808 4 days ago

Last reply by FredMcD 3 days ago

Difficulty navigating aspects of a web page

I am using Firefox 90.0.2 (64-bit) on a iMac decktop running mac OS Big Sur Version 11.5 When I am in a particular website and I am accessing different aspects of the we… (read more)

I am using Firefox 90.0.2 (64-bit) on a iMac decktop running mac OS Big Sur Version 11.5 When I am in a particular website and I am accessing different aspects of the website and I get the following message: "400 Bad request Your browser sent an invalid request" What is happening? When I access the same website on Safari and go to do the same things, it operates fully. What is happening?

Asked by NoelWill 4 days ago

Last reply by cor-el 3 days ago

MAC: Microphone and Camera access isnt working

On Facebook.com I cannot send voice note style messages and get this error message "You haven't allowed Facebook access to your microphone To make calls or send voice cl… (read more)

On Facebook.com I cannot send voice note style messages and get this error message

"You haven't allowed Facebook access to your microphone To make calls or send voice clips, go to your browser settings and allow Facebook access to your microphone."

On another website, when I try to record live video using my built in camera, the camera itself does not activate and only shows a black screen. The microphone DOES work on this site however.

Here is what I have done so far: I've reset the pram and smc on my macbook Granted permissions to these websites in firefox Granted permissions to my mic and camera to firefox in mac security settings Restarted firefox in safe mode, without add ons Cleared the cache, cookies, etc in firefox Reinstalled firefox and tried it all again

Nothing has worked so far and this is beyond frustrating. This problem cropped up at some point after updating from firefix 89 I believe. All help would be super appreciated, I rely on voice/video because typing is very difficult for me. thanks!


Device: Macbook pro 2019 Browser: Firefox 90.0.2

Asked by barinthus 4 days ago

Last reply by JP 1 day ago

  • Solved

autofill credit card info

Where is the ability to save credit card information? As per this moz article its definitely not under privacy&security -> forms autofill, in fact there is just lo… (read more)

Where is the ability to save credit card information? As per this moz article its definitely not under privacy&security -> forms autofill, in fact there is just logins & passwords nothing about credit card.

I also went into about:config to confirm these attributes are set to true. extensions.formautofill.creditCards.enabled extensions.formautofill.creditCards.available

version 90.0.2.

Asked by Diders 3 days ago

Answered by cor-el 3 days ago

  • Solved

Firefox 90.x causing 5C temperature increase in CPU

Firefox 90.x (when opened - all cache clean, all history etc clean) causes temperature of mac to increase from 32 to 37C without actually doing anything. When browsing (w… (read more)

Firefox 90.x (when opened - all cache clean, all history etc clean) causes temperature of mac to increase from 32 to 37C without actually doing anything. When browsing (without plugins) normal new sites, temperature increases to 40C.

How can I DOWNGRADE to v 89.x without losing info? Thank you.

Asked by Al 3 days ago

Answered by Al 3 days ago

Suddenly demolished bookmarks and cited solutions that don't work

Neither of the cited solutions in the support articles, regarding the recent sudden demolition of bookmarks, work, and the articles do not offer a how-to-escalate option.… (read more)

Neither of the cited solutions in the support articles, regarding the recent sudden demolition of bookmarks, work, and the articles do not offer a how-to-escalate option.

When surfing from Menu > Bookmarks > Manage Bookmarks > Library arrows, it does "successfully" recognize a July 15 backup copy existing, but when clicking on it, it only brings up an error message saying "unable to process."

When going instead to Firefox Help > More Troubleshooting > Profile > Show in Finder, it again finds the same July 15 backup, but only produces an error message saying that no document can be opened. It offers generic referral to the entirety of the Apple Store and entirety of all existing applications on the hard drive, that already didn't step up to open it, but no clue as to what opening Firefox's own proprietary reference actually requires, or who to ask if the user fails.

This is a catastrophic result for bazillions of users, especially any involved in research or use of deep websites in which the shortcut-route or source-reminder bookmarks were harvested over time in a way that isn't easily reconstructed from "accounts" or emails or notes. Why in the world would anyone think it wise to make the default browser setting automatically "upgrading" by wiping out all accumulated user data without any warnings to the user to first do a manual backup of personal data, such as by exporting all existing FF bookmarks into another browser first and then manually making whatever additional transition or re-import FF wanted? Had I known I needed to have made a lot of notes in order to have backup at all, I would have... or would have picked a safer browser to rely on, if auto-update wipe-out risk is to be the "normal" given environment now. Bookmarks are not just frivolous things for a fair number of folks.

Heartsick. Hoping there's still a third route for restoring, beyond the total loss and brickwalls experienced so far.

Asked by resourcebuilders 3 days ago

Last reply by cor-el 3 days ago

All gesture plugins seem to be broken on MacOS with the Monterey beta

I've updated to the latest MacOS Monterey beta and all gesture plugins are broken when used with the trackpad. This is not unique to Firefox, it also happens in Chrome. I… (read more)

I've updated to the latest MacOS Monterey beta and all gesture plugins are broken when used with the trackpad. This is not unique to Firefox, it also happens in Chrome.

If you try to make a two fingers gesture (right click) on the trackpad, it will start scrolling the page instead of registering as a right click and hold for the gesture to start, making gestures impossible to perform.

Does anyone know about a work around for this?

Asked by Thomas 3 days ago

Fire fox for MACOS extensions dsiappearing

My addons/extensions disappear when I reboot my MACBOOK . I have installed DuckDuckGo, ADBlocker, Capitalone and some others. However, when I restart my computer the next… (read more)

My addons/extensions disappear when I reboot my MACBOOK . I have installed DuckDuckGo, ADBlocker, Capitalone and some others. However, when I restart my computer the next day all of my addons/extensions are no longer there. I have reinstalled at least 3 times and with the sme result. Please Help ! Thanks

Asked by johntu41 2 days ago

Last reply by jscher2000 2 days ago

90.0.2: Did something change with handling of expired certs?

A cert on an application we mange expired. OK. So I went to that site knowing I would have to tell FF to accept the cert even though it expired. However, I couldn't fi… (read more)

A cert on an application we mange expired. OK. So I went to that site knowing I would have to tell FF to accept the cert even though it expired. However, I couldn't find anything under 'advanced' to accept the cert. This is with 90.0.2. Did something recently change where that's no longer allowed?

I had to resort to using a different browser so I can access the app to install a new cert.

Asked by afffan4life 2 days ago

Last reply by cor-el 1 day ago

Unable to stream/listen online with SiriusXM

I've been streaming SiriusXM on my Mac with Firefox for years but recently it's stopped working. SiriusXM tells me it' a Firefox problem, that I need to change browsers … (read more)

I've been streaming SiriusXM on my Mac with Firefox for years but recently it's stopped working. SiriusXM tells me it' a Firefox problem, that I need to change browsers to listen to SiriusXM. I like Firefox and don't want to switch. Can anyone help?

Asked by Don5 2 days ago

Last reply by Don5 1 day ago

Access to my Bank-Account Denied! Why ?! How to delete C00kies?My

I cannot get access to my Bank-account. Possibly the cookie are reponsible.I would like to get a hint for deleting the cookies ??!! I get always the Remark/Answer : Acce… (read more)

I cannot get access to my Bank-account. Possibly the cookie are reponsible.I would like to get a hint for deleting the cookies ??!! I get always the Remark/Answer : Access denied.

I'am hoppeful You could help me.

Urgent!!!

Asked by C.G.R. 1 day ago

Last reply by cor-el 1 day ago

Update notifications

I am really tired of FF notifying me that an update is available. Every few minutes for the entire session. I know when I want or if I want to upgrade. Let me decide. Let… (read more)

I am really tired of FF notifying me that an update is available. Every few minutes for the entire session. I know when I want or if I want to upgrade. Let me decide. Let me disable the notifications.

Is there a way to turn of update noticications once and for all? Thanks

Asked by JNP 1 day ago

Last reply by cor-el 5 hours ago

  • Solved

Can't find Personalize button in the new tab

hi, I am on mac using 90.0.2 (64-bit). When I open a new tab, I don't see "Personalize" button anymore. How can I customize contents of the new tab? thanks, Thiha … (read more)

hi,

I am on mac using 90.0.2 (64-bit). When I open a new tab, I don't see "Personalize" button anymore. How can I customize contents of the new tab?

thanks, Thiha

Asked by thiha1 1 day ago

Answered by FredMcD 1 day ago