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Unable to post Facebook picture comments only. Can post to main page.

Noticed after a FireFox update I am unable to post picture comments to others posts on Facebook. GIFs and emojis are fine. Tried resetting Firefox and deleting extensions… (read more)

Noticed after a FireFox update I am unable to post picture comments to others posts on Facebook. GIFs and emojis are fine. Tried resetting Firefox and deleting extensions. No change. Restarted computer. No change. Can, however, post pics on other browsers like Chrome. Using updated Mac OS Catalina.

No ideas what else to try.

Asked by jws360 2 years ago

Last reply by mishmish 1 year ago

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Installing search engines from Mycroft Project not working

I've tried to install several search engines via Mycroft Project to use them through the search bar but that doesn't seem to be working. I don't get any notice, it just d… (read more)

I've tried to install several search engines via Mycroft Project to use them through the search bar but that doesn't seem to be working.

I don't get any notice, it just doesn't work.

Also, one of the search engines I've been using (Twitter) seems to have disappeared from my browser. That's what got me to try to install it again, with no luck so far.

(I've dowloaded Firefox Nightly, installed it from scratch, and seem to have the problem.)

Asked by Marcos 2 years ago

Answered by TyDraniu 2 years ago

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Hide Firefox's toolbar in full screen Mac OS

I cannot get Firefox to go completely into full screen on Mac OS Catalina. When going full screen it will hide the Mac system menu bar at the top, but it will not hide th… (read more)

I cannot get Firefox to go completely into full screen on Mac OS Catalina. When going full screen it will hide the Mac system menu bar at the top, but it will not hide the Firefox address bar. I've researched a bit and found some suggestions about settings in about:config pertaining to full screen access, and I've exhausted all of those suggestions. Is this a known issue on Mac with Firefox?

Asked by schoolboi1980 2 years ago

Answered by cor-el 2 years ago

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How to disable: "Your internet connection was restored" notifications?

How to disable: "Your internet connection was restored" notifications? – Terribly annoying and only started in the last version 77.0.1 very recently. I rather switch to a… (read more)

How to disable: "Your internet connection was restored" notifications? – Terribly annoying and only started in the last version 77.0.1 very recently. I rather switch to another browser if I cannot get rid of this. Checked my 3 plug-ins, but cannot find anything there, nor if it is something on Facebook I cannot find it. Any idea?

Asked by eyeless 2 years ago

Answered by McCoy 2 years ago

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Lost Tab in Mozilla Toolbar Menu

Dear Mozilla community, I was re-ordering the main tabs for daily use. The little blue line that indicates a move-change was about to show up when my finger slipped from … (read more)

Dear Mozilla community, I was re-ordering the main tabs for daily use. The little blue line that indicates a move-change was about to show up when my finger slipped from the Apple Magic trackpad. The TAB that I use for dissertation work (PHD) disappeared. Thinking that it simply was transferred to the my Bookmarks, I checked there. No joy. I also checked to the bookmark menu TAB for my university teaching work. Not there either? Hmm. I searched for the Bookmark (PHD) and I am not able to locate it.

Any suggestions?

I would be most grateful.

Sincerely, AM

Asked by alistairmeister 2 years ago

Answered by alistairmeister 2 years ago

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When open to website using ID and password FireFox opens instead to a screen discussing Oracle iPlanet Web site

Subject says it all - just about. When I attempt to open one particular website, I enter my userID and password and when screen opens it is not to the website selected bu… (read more)

Subject says it all - just about. When I attempt to open one particular website, I enter my userID and password and when screen opens it is not to the website selected but to a screen showing information about Oracle iPlanet Web Site. Cannot find a way to get past this screen. Been accessing this site daily for months without a hitch. A few weeks ago this happened one time. I closed FireFox and reopened and worked as it should . Then yesterday this started again and happens every time. Can access from Safari. Only install one new application recently, TotalAV but that was about 10 days ago.m Will attempt to add screen shot of what I see. The website I am attempting to access is in connection with my employer and I need to access it on at least a weekly basis. Other websites of my employer work fine. Please advise ehw

Asked by ehw3 2 years ago

Answered by cor-el 2 years ago

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Why Am I Unable to Make Calls on Computer From Google Hangouts in Firefox 78.0.1?

I'm having a problem making outgoing phone calls from Google Hangouts from my Firefox 78.0.1 browser on my Mac running OS 10.13.6 High Sierra. Can anyone tell me what to … (read more)

I'm having a problem making outgoing phone calls from Google Hangouts from my Firefox 78.0.1 browser on my Mac running OS 10.13.6 High Sierra. Can anyone tell me what to do to get this working? Every once in a while it works, but most of the time it will not. I have the same issue when I try doing it via Chat out of my Gmail account.

What happens is that when I execute to dial the number, the dialer pops up and instantly closes, and the call does not go through. That dialer will not stay open, and it must forthe call to work. This happens whether I try to use it online from https://hangouts.google.com/ or out of a Gmail e-mail account via Google Chat, which is included in the e-mail account.

I prefer to use Firefox rather than Google Chrome. But in testing, I find I can make outgoing calls from Chrome.

Once in a while, this works. In my Google search, I did find one assertion that it no longer will work out of Firefox because Firefox has stopped supporting plug ins (I had no idea -- then Flash also should not work, but it does, I can watch flash videos, so I'm doubtful plugin support is the issue).

Yet, I do find that Firefox actually offers a Google Hangouts add on! I don't see how that could be if it can't be supported for lack of a plugin. I installed that, closed and reopened Firefox, and tried to dial out of it. Same problem, dialer flashed open and closed, it did not dial out.

Again, I note, sometimes, rarely it seems, it will work. It should not do even that if it requires a plugin that is not there. I didn't see anything in settings that I would expect could be related.

I also note, I have tested it on a Windows 10 laptop, again out of the current Firefox, and same issue. So it doesn't appear the problem is necessarily linked to my Mac, its linked to Firefox. I suspect Firefox will have to do something to be compatible with Google Hangouts and Google Chat.

Asked by hangouts1004 2 years ago

Last reply by hangouts1004 1 year ago

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Widevine Will Not Install

I have been trying to watch Netflix on Firefox, I made some security changes and at first thought that I may have caused the problem, but now I see that the add-on just f… (read more)

I have been trying to watch Netflix on Firefox, I made some security changes and at first thought that I may have caused the problem, but now I see that the add-on just fails to install. It just keeps the notification that it is installing. Is there a way to fix this issue?

Asked by Yossi 2 years ago

Answered by cor-el 2 years ago

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Two windows open every time I click on an email link

I am running on a new iMac. Every time I click on an email link two windows open. One window is my the home page I have set up and the second is the page that the email… (read more)

I am running on a new iMac. Every time I click on an email link two windows open. One window is my the home page I have set up and the second is the page that the email link takes me to. How do I have Firefox just open the window I go to via the link? This never happened before on my old system

Asked by dagord9 2 years ago

Last reply by Rick 1 year ago

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Can't drag URL from address bar to desktop

It has become impossible to drag the URL from the address bar to the desktop. Specifically, the action described in this article https://support.mozilla.org/en-US/kb/crea… (read more)

It has become impossible to drag the URL from the address bar to the desktop.

Specifically, the action described in this article https://support.mozilla.org/en-US/kb/create-desktop-shortcut-website DOES NOT WORK.

FF 78.0.2 Mac OS 10.14.2

Asked by JA 2 years ago

Answered by FredMcD 2 years ago

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Single URL sites are redirecting to Google Search

I use Firefox for my office, and there are several URLs internal to my company that work with a single word. For example: "xyz/12345" is the same as "http://xyz.company.c… (read more)

I use Firefox for my office, and there are several URLs internal to my company that work with a single word.

For example: "xyz/12345" is the same as "http://xyz.company.com/12345" which opens the resource 12345.

This used to work absolutely fine until the latest update.

Current: 78.0.1 (64-bit) on MAC OS 10.15.5

Now, xyz/12345 searches google instead of navigating to the website. I do still need google search on the browser bar, as I use it frequently as well.

Having to type out http://xyz/12345 is an overhead that I would like to avoid.

Please suggest if there are any workarounds that could be used to get this working again.

Asked by DetectiveShrek 2 years ago

Answered by DetectiveShrek 1 year ago

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tabs are superimposed on bookmark folders

Problem began with not being able to open a new tab. I updated to FF 78.0.2. Now I still cannot open a new tab and my tabs are superimposed on my bookmark folders. Clicki… (read more)

Problem began with not being able to open a new tab. I updated to FF 78.0.2.

Now I still cannot open a new tab and my tabs are superimposed on my bookmark folders. Clicking on that menu bar opens a folder, not a tab. FF is unusable.

Also, the three coloured buttons, appear down on the webpage rather than in the menu bar. In order to get them out of there, I have to create a title bar that holds only them and the title of the page I'm on which seems a waste of space. Can I get them on the bar next to the search box?

Image attached.

Thanks for any help. Greatly appreciated.

Asked by annieyoung1001 2 years ago

Answered by Wesley Branton 2 years ago

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can't open my chase.com or constant contact accounts since new update. All other sites fine.

Since the latest updates, I can't access at least two sites I need to go to daily. (chase.com and constantcontact.com) All other sites open fine and those two open in Ch… (read more)

Since the latest updates, I can't access at least two sites I need to go to daily. (chase.com and constantcontact.com) All other sites open fine and those two open in Chrome. I read that this is a known issue with the update. I don't understand the fixes. I just need things to work!

I have a mac with a free Avaast app running. Not aware of any firewalls.

Error says: "The connection has timed out" in both cases.

Asked by jlevant 2 years ago

Answered by jlevant 2 years ago

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PDF download button needs Save As

I'm on Mac. When I open a PDF in Firefox I get a print button and a download button. The download button does not offer a Save As option. It simply uses the name used in … (read more)

I'm on Mac. When I open a PDF in Firefox I get a print button and a download button. The download button does not offer a Save As option. It simply uses the name used in the browser - often this is a number or day or some other appellation that is less useful than allowing me to rename the PDF myself. Chrome offer to rename the file before saving but I hate Chrome.

Maybe I'm overlooking something?

Asked by junk8 2 years ago

Last reply by Philip 1 year ago

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Why does Firefox feed so much data to Google?

A while back, I discovered a Google plugin hidden within Firefox. I figured maybe one thing was fine until I realized that Widevine actually did some bad stuff to your OS… (read more)

A while back, I discovered a Google plugin hidden within Firefox. I figured maybe one thing was fine until I realized that Widevine actually did some bad stuff to your OS, since it needs to access the internal OS to block screenshots and screen recordings. Today, I discovered that geolocation also uses Google servers, and in the process of turning it off I also discovered that there is this "Safe Browsing" that also uses Google. Looking even further, even some of the privacy things redirect to Google. I haven't even mentioned that the default search engine is Google. Even if Google paid you to make them the default, you could create a prompt on the first launch asking for search engine, with Google selected by default but another search engine (like DDG) recommended. All of this Google software is likely sucking on our data.

Now while writing this post, I noticed something even worse. Why are Google servers on the filter whitelists? This is uncool. I understand, maybe your website needs to detect Firefox to function correctly, and antifingerprint would break it. But WHY GOOGLE? All of this seems to be going against the goal of privacy. How are you supposed to expect a random person to go directly to about:add-ons, disable Google Widevine, go to about:preferences, disable safe browsing, go to about:config, enter the "danger" zone confidently, and delete Google from the 10,000 times it appears in the config?

Asked by matthew34 2 years ago

Last reply by philipp 1 year ago

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Master password not working on other computer

I'm using two computers. My master password isn't working on the other computer. I tried changing it on the 1st computer (where I'm logged into Firefox); but the change i… (read more)

I'm using two computers. My master password isn't working on the other computer. I tried changing it on the 1st computer (where I'm logged into Firefox); but the change isn't applying to the 2nd computer. Help!

Asked by KT 2 years ago

Answered by cor-el 2 years ago

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FireFox becomes slow; restarting Firefox fixes problem. Why?

I am just wondering why FireFox occasionally becomes slow to load web pages. On these occasions, restarting Firefox fixes the problem immediately. Example, I was just … (read more)

I am just wondering why FireFox occasionally becomes slow to load web pages. On these occasions, restarting Firefox fixes the problem immediately.

Example, I was just loading the same page repeatedly because of some work I am doing. After about 15 minutes of slow response times, I restarted FireFox and immediately, the page loaded very quickly as usual.

You can see the page where this was occurring at this url: https://legacy-systems.biz/demo/demo.html

Any information etc. would be appreciated immensely.

Asked by Carla Rogers 2 years ago

Answered by cor-el 2 years ago

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Tracking down a line or object height issue

The attached images say it all. I'm working with a week-old install of 78.0.2 on my MacBook Pro, and even when I restart with add-ons disabled I'm having this issue on el… (read more)

The attached images say it all. I'm working with a week-old install of 78.0.2 on my MacBook Pro, and even when I restart with add-ons disabled I'm having this issue on elements of just about webpage I visit, including the dropdown menu here.Why is Firefox doing this?

Asked by jamesaltemus 2 years ago

Answered by jamesaltemus 1 year ago

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Remove Tabs on Top

Hi all, I am trying to customize my Firefox on Mac because the tabs on top interfere with the menu bar, thus I only want tree-style tab extension to work on the side, wit… (read more)

Hi all,

I am trying to customize my Firefox on Mac because the tabs on top interfere with the menu bar, thus I only want tree-style tab extension to work on the side, with the tabs on top disabled.

I followed this thread: https://support.mozilla.org/en-US/questions/1184674#answer-1028260 as well as this clear guide on how to create userChrome.css: https://www.userchrome.org/how-create-userchrome-css.html When I tried to restart the browser, I seemed to have been logged out of my profile, with all customization gone and a standard white (instead of black) menu. I deleted the chrome folder and it is normal again now.

I suspect the userChrome.css file should contain more than just the one line I tried to add: #tabbrowser-tabs { visibility: collapse !important; } ; Is there any location where I can copy my current intra-browser customization into the userChrome.css file?

Asked by Castor 2 years ago

Answered by jscher2000 - Support Volunteer 2 years ago

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SSL_ERROR_BAD_MAC_ALERT

Since the last update, I am receiving the error message SSL_ERROR_BAD_MAC_ALERT when I access one website that I need to use as part of my work. It is a trusted site that… (read more)

Since the last update, I am receiving the error message SSL_ERROR_BAD_MAC_ALERT when I access one website that I need to use as part of my work.

It is a trusted site that I have used for many years. The error message above displays and I get the option to retry which usually works, but I lose any content up to that point.

I have contacted the website owners as suggested and they say it is a Mozilla issue. I found a couple of suggestions to fix this on-line, but it did not work.

Can you help?

Asked by franlousimon 2 years ago

Last reply by FredMcD 1 year ago