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  • Solved

Add-Ons don't work; Apple MacBook Air M1

When I wan't to use add-ons in Firefox for Mac, they just don't work. I can install them but they do not open. I have tried re-installing Firefox, installing the Firefox … (read more)

When I wan't to use add-ons in Firefox for Mac, they just don't work. I can install them but they do not open. I have tried re-installing Firefox, installing the Firefox Beta (which supports Apple Silicon but crashed a lot) and restarting my computer, as well as re-installing the Add-Ons. Nothing works. How can I fix this?

Asked by aaronkurz6 3 days ago

Answered by Tom J 3 days ago

  • Solved

Firefox keeps signing me out when restarting computer

Every time I restart my computer I get logged out of my Firefox account. This does not happen when I close the browser only when I shutdown or restart my computer. I have… (read more)

Every time I restart my computer I get logged out of my Firefox account. This does not happen when I close the browser only when I shutdown or restart my computer. I have tried removing add-ons and also making sure the browser remembers cookies when it closes. Is there a way so Firefox won't log me out and have to sign into sync after a computer restart?

Asked by Jacob 5 months ago

Answered by FredMcD 5 months ago

  • Solved

'recommended by pocket' option not visible in about:preferences#home, not in new tabs

I am unable to get the 'recommended by Pocket' panel to appear in new tabs with my normal user Firefox profile (Firefox account sign-in) on Mac Catalina. When I go to ab… (read more)

I am unable to get the 'recommended by Pocket' panel to appear in new tabs with my normal user Firefox profile (Firefox account sign-in) on Mac Catalina. When I go to about:preferences#home the option simply is not present.

I created a new user login on my mac to access banking and other financials. This uses a separate Firefox profile (including new Firefox account sign-in and email), and the 'recomended by Pocket' panel is present.

The panel is present on new tabs opened for my normal Firefox account sign-in on my iOS (iPhone) Firefox install.

The about:config settings searching for 'pocket' appear to be the defaults, and match the settings in the financials account.

I have tried in 'safe mode' (add-ons disabled) and have done a Firefox 'refresh', however my add-ons (and presumably everything else) were restored when I signed back into my normal Firefox user account.

Hovering over the Pocket icon in the address bar displays 'save to Pocket', implying to me that it has signed me into Pocket. I've signed in at getpocket.com. New Firefox profiles without signing in do not show 'recommended by Pocket' in either new tabs or the about:preferences#home configuration page, but I expect the functionality requires being signed in to a Firefox account.

Help or suggestions much appreciated.

Asked by rob92 5 months ago

Answered by Shashank Shekhar 5 months ago

Facebook is glitching due to Firefox browser

Hi! For several days I've been unable to check notifications and click emoticons on FB. I just spoke with a tech who checked other browsers (Chrome, Safari) as well as my… (read more)

Hi! For several days I've been unable to check notifications and click emoticons on FB. I just spoke with a tech who checked other browsers (Chrome, Safari) as well as my phone and I was able to do both with them all. But I still can't in Firefox. I've checked to make sure I'm updated, and I am. So she suggested I reach out to you. Should I try uninstalling Firefox and re-installing? I'm assuming I'll lose my history? Thank you!

Asked by tea4thee 5 months ago

Last reply by Trainmanhowe 4 days ago

  • Solved

Mozilla language does not change

Hello, I have the language settings of Mozilla in English but on the menu and on the pop up windows the language is in Polish. The menu appears also with some functions i… (read more)

Hello,

I have the language settings of Mozilla in English but on the menu and on the pop up windows the language is in Polish. The menu appears also with some functions in Polish and some in English. I would like to remove completely the Polish language as an option but it not removable. Pictures attached.

Can someone help with how to solve this issue? Many thanks in advance!

Giorgos

Asked by giorgos.moutaftsis 4 months ago

Answered by TyDraniu 4 months ago

Pinch Zoom Functionality

Q: Does anyone know if Firefox has maybe re-instated pinch zoom functionality for Mac users? Or if there is a decent work around available yet? And if not, anyone have … (read more)

Q: Does anyone know if Firefox has maybe re-instated pinch zoom functionality for Mac users?

Or if there is a decent work around available yet?

And if not, anyone have a good answer as to why Firefox overlooked it in their last major update? Seems rather shortsighted to me. Not being able to pinch zoom on my mac trackpad is highly frustrating. It's pretty much a deal breaker, making me want to migrate back to Chrome or elsewhere. Which is sad, because I thought I'd finally escaped Google for browsing.

Asked by seanyful 1 month ago

Last reply by cor-el 1 month ago

Sign up for FireFox forum

How can I sign up for Mozilla (firefox) forum? I have an account, but won't recognize my credentials. They ARE correct. I try to set up a new account and the security que… (read more)

How can I sign up for Mozilla (firefox) forum?

I have an account, but won't recognize my credentials. They ARE correct.

I try to set up a new account and the security question "how many letters in Mozilla" doesn't work. The answer is 7, but says it's wrong. WFT?

Help w**********y@gmail.com

Asked by fl4321 1 week ago

Last reply by cor-el 21 minutes ago

Find site that has closed

When I'm using Firefox, I'll click to a link on a website and it takes me to another page. If for any reason, I close that page, I can't get back to the original website.… (read more)

When I'm using Firefox, I'll click to a link on a website and it takes me to another page. If for any reason, I close that page, I can't get back to the original website. Shouldn't it show up as recently closed? Where can I find it?

Asked by fl4321 1 week ago

Last reply by FredMcD 6 days ago

Scrolling thru windows

I'd like to be able to scroll thru windows, but when I use command ~, it only scrolls thru the tabs that are open. How can I scroll thru ALL of the windows? Mac OS High S… (read more)

I'd like to be able to scroll thru windows, but when I use command ~, it only scrolls thru the tabs that are open. How can I scroll thru ALL of the windows?

Mac OS High Sierra

Asked by fl4321 1 week ago

firefox presents a unique problem when entering password on retail site

When I try to sign in to Amazon using Firefox browser, the password box already shows an apparently infinite password entered. It is impossible to delete. Using another… (read more)

When I try to sign in to Amazon using Firefox browser, the password box already shows an apparently infinite password entered. It is impossible to delete. Using another browser, Chrome, there is no problem.

Asked by google553140 1 week ago

Last reply by FredMcD 1 week ago

Series of issues with developer tools

Hi, I have several issues with my FF that it's unusable for development. I'm giving it a third chance as I really want to keep it. - CSS is not listed in the network tab … (read more)

Hi,

I have several issues with my FF that it's unusable for development. I'm giving it a third chance as I really want to keep it.

- CSS is not listed in the network tab - JS cannot be opened in debugger - Source maps partially or fully stop working (e.g. in CSS for some elements it shows the source, for some don't) - Disable cache in network checked still loads assets from cache

Not all issues from above happen at the same time. Restarting the app, refreshing the profile or opening in the private window shuffle the issues.

What I tried so far: - Refreshed Firefox (from the troubleshooting information) - Restarted normally (from about:profiles) - Reset my profiles - Tried without singing in to FF account - Deleted the app and reinstalled it

It is a local project running in Docker, but the same project works in Chrome. No changes have been made on my side. I'm a Chrome user and would really like to switch to Firefox.

Asked by Damir Korpar 1 week ago

Last reply by jscher2000 1 week ago

Unable to install

I have been trying to install Firefox on a Windows computer running Windows 10 Pro. I have two users on the computer. I have installed Firefox successfully on the main us… (read more)

I have been trying to install Firefox on a Windows computer running Windows 10 Pro. I have two users on the computer. I have installed Firefox successfully on the main user but every time I try to install for the second user, it does not install. it says it failed and leaves a strange icon on the desktop which, when I click, it deletes the file. I am not sure why. I have installed the same on 11 other computers with two users and no problem with those ones.

Asked by susie9 1 week ago

Firefox Relay Survey issue

The Firefox Relay website has a link to a survey for users. I was unable to submit the survey in any browser (firefox, chrome, or safari) . It kept flagging an error that… (read more)

The Firefox Relay website has a link to a survey for users. I was unable to submit the survey in any browser (firefox, chrome, or safari) .

It kept flagging an error that I hadn't filled out the last question (which browsers I use on a regular basis.) even though it was filled out.

Anyway thought you all might want to know in case you haven't been getting survey responses.

Asked by Luke 1 week ago

Realms (protected directory), FF 83.0, OSX 10.14.6

Since the update, I'm unable to access ANY protected directories on any sites (those where a small modal dialog box appears at the top of the page asking for a uid/pwd pa… (read more)

Since the update, I'm unable to access ANY protected directories on any sites (those where a small modal dialog box appears at the top of the page asking for a uid/pwd pair and displaying the name of the realm above that). The dialog box doesn't even appear, the page does not change from its previous location, and the "I'm thinking" animation in the tab continues forever without ever seeing an error message.

Any suggestions? Must I downgrade? (uck)

Asked by buggyisalreadytaken 1 week ago

Last reply by buggyisalreadytaken 5 days ago

Loss of tabs for no reason.

Four times now I lost all the tabs I had been saving in Firefox. No explanation, and no apparent way to recover them. Why does this happen? Is there a way to recover them… (read more)

Four times now I lost all the tabs I had been saving in Firefox. No explanation, and no apparent way to recover them. Why does this happen? Is there a way to recover them? I don't have this problem with other browsers. Very frustrating, because some are regularly used references. Some are hard to recall from scratch once they are suddenly gone.

Asked by skyelight728 1 week ago

Top sites icons not showing

(Crazy how I had to Google "How to post on Firefox forum" to post this. Anyway.) My Top sites are not showing icons in some random cases (screenshot 1), and I can't under… (read more)

(Crazy how I had to Google "How to post on Firefox forum" to post this. Anyway.)

My Top sites are not showing icons in some random cases (screenshot 1), and I can't understand what cases.

By default, the icons will show the first letter of the website name, i.e. "G" for Google Sheets, Google Forums, Google Drive etc. This is nearly useless, so I'm trying to add icons by linking the tiles to image files online (screenshot 2 shows WIX). However, some of them will show, some others won't.

I assume it has to do with the source of the image, whether it's official or not, but this still makes little sense. And if I add the website URL there instead of an image, it'll show me the full page in the icon, which wouldn't make sense to me.

How could I solve this?

Thank you

Asked by muvuth 6 days ago

  • Solved

Restoring Ghostery icon on Firefox.

Today, I noticed the Ghostery icon usually in the upper right of the Firefox browser is missing. I would like to know how to restore it. clicking on the icon enables me… (read more)

Today, I noticed the Ghostery icon usually in the upper right of the Firefox browser is missing. I would like to know how to restore it. clicking on the icon enables me to manage trusting or not trusting sites. This is an important option to have for visiting some sites. I don't know what happened.

Thank you,

Cl MacLeod

Asked by cmacc 6 days ago

Answered by jscher2000 6 days ago