Showing questions tagged: Show all questions
  • Archived

Zoom controls unavailable

macOS Sonoma, M1 Not sure when this happened, but I can no longer change my zoom level in settings. As you can see in the screenshot, the - and + are both greyed out and … (read more)

macOS Sonoma, M1 Not sure when this happened, but I can no longer change my zoom level in settings. As you can see in the screenshot, the - and + are both greyed out and I can't use them. Using cmd+ or cmd- doesnt work either.

Asked by june 7 months ago

Last reply by jonzn4SUSE 7 months ago

  • Solved

Apple.com and iCloud.com reject my login, but only in Firefox for Mac.

In Firefox, and only in Firefox, I get 'Failed to verify your identity' on these sites. I have updated MacOS and Firefox, rebooted, tried a different DNS, and disabled al… (read more)

In Firefox, and only in Firefox, I get 'Failed to verify your identity' on these sites. I have updated MacOS and Firefox, rebooted, tried a different DNS, and disabled all of my extensions. With extensions disabled I don't get the error, but the login site won't accept my login at all. See the attached image. I can't think of anything else to try.

Asked by vic23 2 months ago

Answered by vic23 2 months ago

  • Solved
  • Archived

How come Google Meet takes me to a 404 page on Firefox only (dont have this issue on any other browser)

In recent weeks when I open my Macbook and go to https://meet.google.com, the page that loads says "404. That’s an error. The requested URL was not found on this server. … (read more)

In recent weeks when I open my Macbook and go to https://meet.google.com, the page that loads says "404. That’s an error. The requested URL was not found on this server. That’s all we know." The issue is only on Firefox and not Chrome or Safari. When I see the error page, I look at the URL and it has the word "unsupported": https://meet.google.com/unsupported?meetingCode=landing&ref=https://meet.google.com/landing

So I dragged firefox to the trash, reinstalled and the issue persisted. I do not have a VPN. I'm using my own Wifi at home. If I switch to my desktop computer (m2 mac ultra) and go to the same Google Meet URL, I don't get a 404 error on firefox, however no one can hear my microphone any more as of 1 month ago, when I didn't have this issue in the past and I've done everything that everyone has told me to (in order to fix it) and nothing has worked.

Laptop: MacBook Pro 2021, MacOS Sequoia 15.0 Firefox: 13.0.1 (64 bit)

Asked by rachelcenter 6 months ago

Answered by rachelcenter 6 months ago

  • Solved

As of recently, I cannot log into my BECU bank account.

We tried 2 different computers, but two different users. Type in the user name and the password and it looks like it will start up, but then returns to the login paged. … (read more)

We tried 2 different computers, but two different users. Type in the user name and the password and it looks like it will start up, but then returns to the login paged.

Asked by Steve's Firefox 2 weeks ago

Answered by Steve's Firefox 2 weeks ago

  • Solved
  • Archived

Firefox has squiggly characters

Helo team, I think I hit some key and firefox settings changed. I see squiggly characters in menu options, bookmarks etc.. Web pages load all right. I tried uninstalling/… (read more)

Helo team, I think I hit some key and firefox settings changed. I see squiggly characters in menu options, bookmarks etc.. Web pages load all right. I tried uninstalling/reinstalling. It did not help. Please see attached screenshots. I use a Mac M1 mini.

Asked by Jayadevan M 7 months ago

Answered by cor-el 7 months ago

  • Solved
  • Archived

URL Manager Pro not working well with Firefox

I use a program called "URL Manager Pro" on the Mac to manage my bookmarks in all my browsers. Double clicking on a bookmark icon in URL Manager can open the URL in a new… (read more)

I use a program called "URL Manager Pro" on the Mac to manage my bookmarks in all my browsers. Double clicking on a bookmark icon in URL Manager can open the URL in a new tab, the same tab, or a new window depending upon how I set the preferences in URL Manager Pro. This works fine in Safari. However, in Firefox, the website opens in a new tab regardless of how I set my preferences in URL Manager.

The author of URL Manager tells me the issue is a problem with how Firefox deals with AppleEvents. It's very annoying to accumulate so many unintended new tabs and then manually close them. Is this fixable in Firefox or is there a work around?

Thanks

Asked by jsg6 7 months ago

Answered by jonzn4SUSE 7 months ago

Can't share screen in Google Meet videocalls

Hello, I checked the troubleshoot and gave all the necesarry permissions on my Mac for Google Meet to use my screen (allowed audio, video and screen recording). Neverthe… (read more)

Hello,

I checked the troubleshoot and gave all the necesarry permissions on my Mac for Google Meet to use my screen (allowed audio, video and screen recording). Nevertheless, I cannot manage to share my screen on Google Meet. As shown in the screenshot, it offers the option to share my whole screen (I cannot select a window or a tab...) but for my audience neither this is working.

Could you please help me fix this?

Many thanks in advance!

Asked by bramebus 1 month ago

Last reply by jonzn4SUSE 1 month ago

Can not access Fidelity Investments

I am unable to use Fidelity Investments using Firefox Version 134.00. Just says "Service Unavailable" this site always worked with Firefox in the past. No problem when … (read more)

I am unable to use Fidelity Investments using Firefox Version 134.00. Just says "Service Unavailable" this site always worked with Firefox in the past. No problem when I use Safari.. Anyone else having this problem.

Asked by carmanone 3 months ago

Last reply by jonzn4SUSE 3 months ago

  • Archived

Command ` stopped working

At some point, I have lost the ability to use "Command `" to toggle among open pages: those listed as available in the Windows menu. Has this function been deleted? Can… (read more)

At some point, I have lost the ability to use "Command `" to toggle among open pages: those listed as available in the Windows menu.

Has this function been deleted? Can I restore it? Any assistance appreciated.

Asked by Etnier 2 years ago

Last reply by irma.soler 1 year ago

  • Archived

problem with apple tv on firefox on imac running OS catalina

we have 2 imacs here: imac A just had OS catalina installed and firefox is shown as up to date running v 115.15. However, while it loads the apple tv website the site r… (read more)

we have 2 imacs here:

imac A just had OS catalina installed and firefox is shown as up to date running v 115.15. However, while it loads the apple tv website the site remains unresponsive to input.

imac B is runnning OS Sonoma and firefox is shown as up to date running v 130.01. There is no problem with the apple tv site, which responds to input.

So: why can't I update firefox to the latest version on imac A and why is the apple tv website unresponsive when it works on imac B running an older OS?

Asked by niles4k 6 months ago

Last reply by James 6 months ago

  • Archived

Add-ons / Plugins / Extentions on Mac OS

I wanted to upgrade and update my Firefox to the latest version. Encountered some errors so I uninstalled the old version and reinstalled Firefox' latest version. Now all… (read more)

I wanted to upgrade and update my Firefox to the latest version. Encountered some errors so I uninstalled the old version and reinstalled Firefox' latest version. Now all of a sudden all my Add-ons / Plugins / Extentions on the latest version of Firefox for Mac OS is gone...

Asked by Donovan 2 years ago

Last reply by Terry 2 years ago

  • Archived

Download files on MacBook Pro

Microsoft Excel is no longer listed i Applications as download option. All files downloaded automatically are stored as Microsoft Word files, not just excel files. I can … (read more)

Microsoft Excel is no longer listed i Applications as download option. All files downloaded automatically are stored as Microsoft Word files, not just excel files. I can change individual files manually to .xlsx which is a nuisance, but this also happens with Zip files (7Zip) and I am at a loss as to how to change them when they are downloaded as a Word document.

This does not happen on a newer MacBook Pro, but I need it to work with the older version. The older Mac is MacBook Pro 9.2 with MacOS Catalina Version 10.15.7 Firefox is version 103.0

Asked by Sabine 2 years ago

Last reply by Sabine 2 years ago

  • Archived

Why do some web-page links that work on Safari not work on Firefox?

For example: When I'm working on a Washington Post (LATimes) crossword puzzle, the internal link to "settings" doesn't work on Firefox, but it does on Safari. For exampl… (read more)

For example: When I'm working on a Washington Post (LATimes) crossword puzzle, the internal link to "settings" doesn't work on Firefox, but it does on Safari.

For example: When I'm on the website for my apartment building, the internal links to "maintenance requests" and "make payments" work on Safari but not on Firefox.

Asked by Hank15 2 years ago

Last reply by cor-el 2 years ago

Tabs constantly crashing

hello all, I'm running Firefox 115.18.0esr For a month now, tabs have crashed constantly. That is, *every single tab* crashes sooner or later and usually it's sooner. I… (read more)

hello all,

I'm running Firefox 115.18.0esr For a month now, tabs have crashed constantly. That is, *every single tab* crashes sooner or later and usually it's sooner. It's making Firefox unusable.

I know my desktop is old and my OS is considered obsolete, but still, I'm a fan of Firefox and want it to work. I'm running OS 10.13.6 (which I can no longer update) on a iMac mid-2011.

Any advice much appreciated.

Asked by 4ymvvtfcxs 4 months ago

Last reply by jonzn4SUSE 4 months ago