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Recently unable to initiate Facebook Messenger Voice Chat via FB website in Firefox

For the past few weeks I've been using Facebook's voice chat function to stay in touch with family. I did this using a dual boot laptop with, Ubuntu Linux 20.04.4 and Fir… (read more)

For the past few weeks I've been using Facebook's voice chat function to stay in touch with family. I did this using a dual boot laptop with, Ubuntu Linux 20.04.4 and Firefox 103, and Windows 10 with Firefox 101.1. I use the linux side 99.9% of the time.

I'd initiate a call by clicking on the FB Messenger icon, clicking on the name of the person I wanted to talk with, then clicking on the small phone handset icon. This would bring up a popup window with a picture of the other person, and the sound of a phone ringing followed by the other person answering my call.

This stopped working late last week (Thursday Aug 11th, I believe). Instead of a popup with the ringing phone, I began getting a popup with the message "Something went wrong. Try restarting Firefox or restarting your computer. For more troubleshooting suggestions, visit our Help Center. If the issue persists please let us know." I've attached a screenshot of the message.

This led me to a series of troubleshooting steps with no success: - clearing my browser cache and cookies - made sure my microphone was available for FB to use and was not muted - rebooting my laptop - doing a Firefox "Refresh", which creates a new Firefox profile while removing browser extensions and customizations - logging into a 2nd seldom used linux account I have on the same laptop and trying to initiate a voice chat in Firefox (no luck) - dual booting to Windows 10 and trying it with Firefox 101.1 (no success) - I also tried this on an older desktop pc running Ubuntu 16.04 and Firefox 88 (!). Also, no success and the exact same message as seen in the screenshot.

What I can also tell you is that in Linux I was able to initiate a FB voice chat call using the Brave and Chrome browsers, and in Windows was able to successfully initiate a call using MS Edge and Brave.

Based on this, it seems to be either a Firefox issue, or the nice folks at FB changed something that trips up only Firefox. Again, other browsers on two different OS platforms and a separate computer allow me to make these voice calls without issue.

I'd be glad to provide more information if you need it. I apologize if this was long winded, but I wanted to share as much detail as I could. Thank you very much for your time, and don't hesitate to contact me if I can provide any further information.

Asked by p1977s 1 hour ago

websites not loading

I upgraded my OS yesterday to Ubuntu 22.04.1 LTS. That upgrade included the newest Firefox, 103.0.2. Most of the websites I go to load just fine but some; Facebook, Nextd… (read more)

I upgraded my OS yesterday to Ubuntu 22.04.1 LTS. That upgrade included the newest Firefox, 103.0.2. Most of the websites I go to load just fine but some; Facebook, Nextdoor, Inkscape chat, do not load. The page will start to load and then just hang. What to do, what to do.

Asked by wichman3 4 hours ago

Firefox 103.0.1; extremely slow startup, VAAPI error

//Firefox 103.0.1; Linux 5.10; Debian 11.4.0; xserver-xorg 1:7.7; Nvidia 515.57 driver// After clicking on ->Web Browsing -> Firefox there is NO visible response f… (read more)

//Firefox 103.0.1; Linux 5.10; Debian 11.4.0; xserver-xorg 1:7.7; Nvidia 515.57 driver// After clicking on ->Web Browsing -> Firefox there is NO visible response for 26 seconds... then a normal application window opens and Firefox appears to be operating normally. Opening via command line gives the following "error/information" message(s): glxtest: VA-API test failed, failed to initialize VAAPI connection. For the TWENTY-SIX seconds(!) Firefox is apparently trying to connect to a service that is not available. Is there something in "Settings" or in "about:config" that I can do to skip the "glxtest" and/or other glx VAAPI related configuration options? Or, alternatively, am I missing something in the X-window configuration or another library package that is necessary to support the VA-API feature? The Nvidia driver indicates it is providing "GLX server" version 1.4 . [Troubleshooting information / Share Data attached]

Asked by ugene85643 3 days ago

Last reply by ugene85643 19 hours ago

[78 ESR @ Debian 10] BrokenPipeError right after launch

Linux Debian 10 (kernel 4.4.95+) | XFCE 4.12 | Firefox 78.15.0esr The browser doesn't launch right after installation. When trying to execute from terminal, this happens:… (read more)

Linux Debian 10 (kernel 4.4.95+) | XFCE 4.12 | Firefox 78.15.0esr

The browser doesn't launch right after installation. When trying to execute from terminal, this happens:


█████████████ : /$ firefox (firefox-esr:17158): Gtk-WARNING **: █████████ : Locale not supported by C library. ⠀⠀⠀⠀⠀⠀⠀⠀Using the fallback 'C' locale. [17158, Main Thread] WARNING: failed to open shm: Permission denied: file /build/firefox-esr-A7huZA/firefox-esr-78.15.0esr/ipc/chromium/src/base/shared_memory_posix.cc, line 246 Segmentation fault █████████████ : /$ Exception ignored in: <_io.TextIOWrapper name='<stdout>' mode='w' encoding='utf-8'> BrokenPipeError: [Errno 32] Broken pipe


(and then it hangs). Can someone help please? I've no idea why it doesn't work :(

Asked by ~ BakaFox ~ 2 days ago

Can't download - nothing happening....

When using a download link (everywhere) nothing is happening. No errors no 'nothing' I was working before: 103.0.1 (64-bit) Download is working in chrome and other browse… (read more)

When using a download link (everywhere) nothing is happening. No errors no 'nothing'

I was working before: 103.0.1 (64-bit)

Download is working in chrome and other browsers.

Any idea where to look ?

Best

Jan

Asked by jan187 4 days ago

Last reply by jan187 4 days ago

Shortcuts for selecting links

Using the Tab key to select the next link will focus on some smaller links.Most of the time I just want to choose the big link that the search returns instead of some pro… (read more)

Using the Tab key to select the next link will focus on some smaller links.Most of the time I just want to choose the big link that the search returns instead of some prompt content.Is there any way?Help please.

Asked by Doyle 4 days ago