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Firefox not opening

Hello! I am an avid user of firefox (especially with adblockers) on a windows 11 PC. Unfortunately, I have recently been experiencing an issue where when I attempt to ope… (read more)

Hello! I am an avid user of firefox (especially with adblockers) on a windows 11 PC. Unfortunately, I have recently been experiencing an issue where when I attempt to open firefox, a window will open for a split second before instantly closing again. My PC is up to date, I have tried refreshing firefox and doing a clean install, but cannot seem to overcome the issue, or even open it in safe mode. Does anyone have any advice? Many thanks in advance!

Asked by Leo 1 week ago

Answered by TyDraniu 1 week ago

  • Solved
  • Archived

Does this have something to do with Firefox?

Every so often for the past few days this "unfinished" program window has appeared on my pc on top of a normal Firefox window (see attached png). Does this have something… (read more)

Every so often for the past few days this "unfinished" program window has appeared on my pc on top of a normal Firefox window (see attached png). Does this have something to do with Firefox? I think the same thing appears when I first open Firefox, then it gets "filled in" and appears as a normal Firefox window. I am running Firefox 133.0.3 (64-bit) on Windows 10 Pro Version 22H2 build 19045.5247 Windows Feature Experience Pack 1000.19060.1000.0.

Asked by Ron Zoscak 6 months ago

Answered by Ron Zoscak 6 months ago

  • Solved

Anything relating to Firefox refuses to open for more than a split second.

Today, I signed on to use my laptop, as usual, nothing different about how I sat down or anything, and I try to open Firefox and it flashes something on the screen, but I… (read more)

Today, I signed on to use my laptop, as usual, nothing different about how I sat down or anything, and I try to open Firefox and it flashes something on the screen, but I don't catch it as it immediately closes as well. It looked like a popup with a button, if that helps. I then try to open it again, realizing that I've got that bug, the one that causes browsers to open for a split-second and then close immediately, so I try to fix it how I fixed Opera GX before I stopped using that. Restarting? Nothing. Looking online for answers? Found some! I try starting it in Troubleshoot Mode, I can see down in my taskbar that Firefox is trying to open in Troubleshoot Mode but isn't. Okay, let's try something else, the Profile Manager. I use the Windows+R key to open the Run window and type in firefox.exe -p which according to a couple of websites, -This one included- should have opened the profile manager in a popup, but all I get is a flash of a window and nothing else. Then, I finally try uninstalling and reinstalling the app, upon reinstallation it asks if I want to keep my settings and whatnot, I say yes, problem persists. I uninstall and reinstall again, only this time declining the ability to keep my settings, the problem persists.

I'm extremely confused as to why nothing is working, and I don't want to have to reinstall Windows itself like I saw a comment on Reddit recommend, so if anybody has a slight idea of a solution, I'd be grateful, thank you in advance.

Edit: Just tried downloading and running Chrome, it worked for a second until it randomly closed, I know this isn't the support site for that browser, but I thought I'd mention that the "Not opening, just falshing for a millisecond" isn't just a Firefox thing for me.

Asked by Bri 2 weeks ago

Answered by Bri 2 weeks ago

  • Solved

Unable to Launch Firefox 3.5.19 On Linux Ubuntu 24.04.2 LTS

Can’t launch Firefox 3.5.19 on Linux Ubuntu When trying to run with: ./firefox Terminal gives the following: ./firefox-bin: error while loading shared libraries: libdb… (read more)

Can’t launch Firefox 3.5.19 on Linux Ubuntu When trying to run with:

./firefox

Terminal gives the following:

./firefox-bin: error while loading shared libraries: libdbus-glib-1.so.2: cannot open shared object file: No such file or directory

Asked by virtual_law 2 months ago

Answered by virtual_law 2 months ago

crash on startup

I am having Firefox crash on startup much like Firefox Desktop crashing on startup, initially in version 140, but I have downgraded to version 139 in my troubleshooting a… (read more)

I am having Firefox crash on startup much like Firefox Desktop crashing on startup, initially in version 140, but I have downgraded to version 139 in my troubleshooting and I'm getting the same symptom.

It is frustrating that this does not seem to leave any records in the Windows event log or the Firefox crash reports, and that the fact that there's a known issue of this severity is rather hard to find.

Asked by mozzd 2 weeks ago

Last reply by Kiki 2 weeks ago

Firefox Will Not Start

Hi people, I have used Firefox for years but after the latest Microsoft Update it no longer starts or runs. Another product, Libre Office, also failed at the same time a… (read more)

Hi people,

I have used Firefox for years but after the latest Microsoft Update it no longer starts or runs. Another product, Libre Office, also failed at the same time and I have been unable to resolve that problem either.

I have uninstalled Firefox, downloaded a fresh copy from the Mozilla website and reinstalled it a couple of times but when I click the desktop shortcut nothing happens. I can right click the shortcut and select the "run as administrator" command and something like the Firefox browser opens but all my shortcuts are out of date on it and the browser will not access anything on the net.

I also use Mozilla Thunderbird as my email providor and that is still functioning normally.

Is this some monkey business from Microsoft, a fault in Firefox or a fault somewhere in the inner workings of my computer?

Kindest regards, Colin Ballard, 23 January 2025

Asked by Colin b 5 months ago

Last reply by Colin b 5 months ago

Foxfire warning "Couldn't load XPCOM."

I am still using Win 7 but converting to Win 11. The most recent "patch Tuesday" update from MS killed Office 2016. Since then Fire Fox will occasionally pop up the "Co… (read more)

I am still using Win 7 but converting to Win 11. The most recent "patch Tuesday" update from MS killed Office 2016. Since then Fire Fox will occasionally pop up the "Couldn't load XPCOM." (no file extension) warning. It may do this when opened but not always. Can also occur in the midst of a session.

Program seems to be working correctly but some of my pinned locations disappeared when this started. New locations are retained between sessions. Is there a problem with continued operation with this warning? Is there something that I can do to repair it.

Howard Neuschaefer [email removed]@sbcglobal.net

Asked by Howard 1 month ago

Last reply by jscher2000 - Support Volunteer 4 weeks ago

firefox developer edition no longer working on X11

export GDK_BACKEND=x11 MOZ_ENABLE_WAYLAND=0 MOZ_DISABLE_WAYLAND=1; /mnt/bootdrive/firefox3/firefox/firefox -P tx1p72s0.dev-edition-default XPCOMGlueLoad error for file /… (read more)

export GDK_BACKEND=x11 MOZ_ENABLE_WAYLAND=0 MOZ_DISABLE_WAYLAND=1; /mnt/bootdrive/firefox3/firefox/firefox -P tx1p72s0.dev-edition-default XPCOMGlueLoad error for file /mnt/bootdrive/firefox3/firefox/libxul.so: /mnt/bootdrive/firefox3/firefox/libxul.so: undefined symbol: gdk_wayland_device_get_wl_seat Couldn't load XPCOM.

Has support for X11 been removed?

Asked by alexpennyblack 2 weeks ago

Last reply by jonzn4SUSE 2 weeks ago

URL high lighting

Is there a way to make the URL high lighting of the domain more obvious? I find that most people can barely see the highlighting and I'd like to make it obvious (bolder … (read more)

Is there a way to make the URL high lighting of the domain more obvious? I find that most people can barely see the highlighting and I'd like to make it obvious (bolder and red, or highlighted in yellow, for instance.)

Can this be done via userchrome.css?

Thanks,

Thane

Asked by tsherr 3 months ago

Last reply by jeff-g 3 months ago

  • Solved

firefox is already running but is not responding

Hi, We are using Horizon VDI terminal server. Firefox is installed on these servers. Some users get Firefox is already running but is not responding error. Ending Firefox… (read more)

Hi, We are using Horizon VDI terminal server. Firefox is installed on these servers. Some users get Firefox is already running but is not responding error. Ending Firefox via task manager does not work. I log off the user and have them log in again, but it does not work.

When I check, I see that the user's profile file cannot be created on any terminal server.

Is there a solution to this problem?

Asked by ahmet ozdemir 4 months ago

Answered by ahmet ozdemir 4 months ago

  • Solved

Mozilla Firefox won't open

When I try and open Firefox, a window pops up for a millisecond before going off my screen, and firefox doesnt open. This is extremely irritating as i downloaded firefox … (read more)

When I try and open Firefox, a window pops up for a millisecond before going off my screen, and firefox doesnt open. This is extremely irritating as i downloaded firefox since I also cant open chrome. Is there a fix to this, I have restarted my computer and have uninstalled and reinstalled firefox.

Thanks, Nathan

Asked by N S 2 weeks ago

Answered by Nathan Soper 2 weeks ago

  • Solved

Firefox crashing immediately after install, won't open

I'm trying to install Firefox on my work computer (ARM64 version), but when I do I'm getting the crash report window at the end of the installation process (multiple time… (read more)

I'm trying to install Firefox on my work computer (ARM64 version), but when I do I'm getting the crash report window at the end of the installation process (multiple times in a row), if I try to open the browser (only once), and during the uninstallation process (also multiple times in a row). I've tried a clean reinstall multiple times, including deleting the folders from program files, %APPDATA%, and all registry entries I could find (HKEY_CURRENT_USER>>SOFTWARE, HKEY_LOCAL_MACHINE>>SOFTWARE, HKEY_LOCAL_MACHINE>>SOFTWARE>>WOW6432Node).

I've contacted IT and they don't seem to think anything pre-installed should be affecting this. I'm unable to get a crash ID as I'm unable to even start the browser - all I get is the Firefox crash reporter, immediately. Is someone able to help me figure out why I can't get this working?

Asked by ckennah 1 month ago

Answered by ckennah 1 month ago

Firefox Desktop crashing on startup

Firefox was working perfectly up until this morning and I'm pretty sure there wasn't a new update today. But now when I open the app a new window will briefly pop up for … (read more)

Firefox was working perfectly up until this morning and I'm pretty sure there wasn't a new update today. But now when I open the app a new window will briefly pop up for a fraction of a second and then disappear. Unfortunately this prevents me from accessing troubleshoot mode or crash reports so i can't provide much information on specifics.

I followed the steps here: https://support.mozilla.org/en-US/kb/firefox-keeps-crashing-startup and they haven't worked so far. I tried a clean install and restarting my computer multiple times, but no dice. There also don't seem to be any compatibility issues with the most recent version in the release notes.

Asked by Deekester 2 weeks ago

Last reply by jscher2000 - Support Volunteer 2 weeks ago

Firefox is not opening after fresh install on windows 11

I reinstalled Firefox I am trying to open the program in windows 11 it does not work I can still open it in administrator mode but then I cannot type anything in the sear… (read more)

I reinstalled Firefox I am trying to open the program in windows 11 it does not work I can still open it in administrator mode but then I cannot type anything in the search box I cannot browse to any websites or web page I cannot connect to the Internet through Firefox.

Asked by allan.braish 5 months ago

Last reply by allan.braish 5 months ago

  • Archived

Firefox translate "always translate english" either greyed out or undoes itself upon click.

As per the topic title. I would like pages to always automatically translate from english to my chosen language. However, when I select the option in the context menu, th… (read more)

As per the topic title. I would like pages to always automatically translate from english to my chosen language. However, when I select the option in the context menu, then revisit the setting, the check box remains unchecked. This remains the case on multiple tested operating systems, Arch Linux and Linux Mint. Thank you in advance.

Asked by carynn.yap 6 months ago

Last reply by markwarner22 6 months ago

sigin on

I am trying to sign in , Firefox is my browser. message come on that firefox is running but it does not open. I close it once and again as the same sign comes uo tellin… (read more)

I am trying to sign in , Firefox is my browser. message come on that firefox is running but it does not open. I close it once and again as the same sign comes uo telling me it is running and close the attempts.

Do I really NEED to swithc to another browser to avoid this?

Asked by lstab25 3 months ago

Last reply by Lillian Steinberg 2 months ago

i can't open firefox

PLEASE READ UNTIL THE END So, a few months ago I reinstalled Windows on my laptop because I had some bugs. After the OOBE was completed, I set it up and installed Chrome.… (read more)

PLEASE READ UNTIL THE END So, a few months ago I reinstalled Windows on my laptop because I had some bugs. After the OOBE was completed, I set it up and installed Chrome. However, when I tried to log in, the app suddenly force closed and could no longer be opened. So, I switched to Firefox. Everything was running fine. But now (06/26/2025), while I was using Firefox, it suddenly force closed (this is the first time it has force closed on me). I clicked twice on the desktop but it also didn't work, I'm confused about what to do, I absolutely don't want to use Microsoft Edge. When I tried to spam the Firefox icon on the taskbar while opening the task manager, crashhelper.exe suddenly appeared many times, I tried to delete those exe files but it had no effect, so I restored them back to their directory. I'm really confused whether my laptop is broken or if there's a bug in the Windows software? So that's it and thank you.

Asked by Hikari Yuzuki 2 weeks ago

Last reply by Paul 2 weeks ago