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Firefox crashes daily in plugin container on Facebook

OK - I have searched and Googled. This happens with FF 46 32 bit, 64 bit, portable, on Win 7 32 bit, 64 bit and windows 10. It happen in safe mode. It has all plugins up… (read more)

OK - I have searched and Googled.

This happens with FF 46 32 bit, 64 bit, portable, on Win 7 32 bit, 64 bit and windows 10. It happen in safe mode. It has all plugins up to date. I t has remove all but needed and non removable add ins - such as Flash, Acrobat Reader, etc. It happens on computers with plenty of RAM (16 GB). Oddly enough, it happens worse with safe mode and plugin container is run-a-way. With normal mode, it appears that plugin container is under control and Firefox itself runs amuck.

So - totally repeatable. Page down in Firefox with one or 50 tabs open - no matter. It will crash. Goes black, or stops responding. Until Firefox closes. NEVER happens with Edge for example.

I have to think it is a Firefox memory leak, but even using Firemin does not help much if at all.

What can be done? I have done my homework!

Problem signature:

 Problem Event Name:	APPCRASH
 Application Name:	plugin-container.exe
 Application Version:	46.0.1.5966
 Application Timestamp:	572818c9
 Fault Module Name:	mozglue.dll
 Fault Module Version:	46.0.1.5966
 Fault Module Timestamp:	572808c3
 Exception Code:	80000003
 Exception Offset:	0000efdc
 OS Version:	6.1.7601.2.1.0.256.48
 Locale ID:	1033
 Additional Information 1:	0a9e
 Additional Information 2:	0a9e372d3b4ad19135b953a78882e789
 Additional Information 3:	0a9e
 Additional Information 4:	0a9e372d3b4ad19135b953a78882e789

More info, of course. End of my rope on this one....

Thanks.

~Bob

Asked by in4m8n 4 years ago

Answered by John99 3 years ago

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I keep getting "unresponsive script" error reports and I've tried many options including refeshing firefox. any ideas?

I have an HP Pavillon, Juno email and Firefox is my default browser, At some point while accessing my email I will get the "unresponsive script" error and although it gi… (read more)

I have an HP Pavillon, Juno email and Firefox is my default browser, At some point while accessing my email I will get the "unresponsive script" error and although it gives my options to continue, debug or close, none of it works and computer freezes. So I have to go to Task Manager and close everything down and start over. Very frustrating. It has also happened when I have been on other websites or with Internet Explorer. HP has tried fixing it, Juno has tried ....all to no avail. I've tried refresh, done many virus/malware scans, etc. It seems to me there is a plug-in or an add-in or some box somewhere not checked. Any ideas?

Asked by JolietJim 4 years ago

Answered by JolietJim 4 years ago

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Firefox freezes loading pages

Hello I have spent 3 days trouble shooting this and can't resolve it. Firefox won't load pages, just get a grey spinning circle forever. No other message. I close fire… (read more)

Hello

I have spent 3 days trouble shooting this and can't resolve it. Firefox won't load pages, just get a grey spinning circle forever. No other message. I close firefox and restart, it won't start as it is still running in background. Task manager will not close it. I have to reboot the PC. I have tried deleting profiles, which helps for a few minutes then it locks again. I tried re-installing firefox and again it works for a few minutes then nothing. I have completely deleted all 'appdata' and still no luck. New profile doesn't help. I checked all security settings, firewall, etc. and nothing helped. I tried safe mode and the problem still exists. I have used firefox for years and now may have to walk away. Any help is appreciated. Thanks.

Asked by kewltalon 5 years ago

Answered by kewltalon 5 years ago

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Unable to check Plugins since updating to 35.0

When I go to "Tools" then click on "Add-Ons" then click "Plug-Ins" and then click on "Check To see If Plug-Ins Are Up To Date" it goes to Mozilla Check Your Plug in Page … (read more)

When I go to "Tools" then click on "Add-Ons" then click "Plug-Ins" and then click on "Check To see If Plug-Ins Are Up To Date" it goes to Mozilla Check Your Plug in Page all it does is sit and spin at the "Checking with Mozilla on the status of your plugins." I am using Win7 Pro and just downloaded Firefox update to 35.0.

Asked by new_aged2perfection 5 years ago

Answered by new_aged2perfection 5 years ago

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Bookmarks are not working

I have Firefox 44.0.2 but this problem has been going on even on previous versions. If I click on the star it goes through the motions of placing a bookmark. I even see t… (read more)

I have Firefox 44.0.2 but this problem has been going on even on previous versions. If I click on the star it goes through the motions of placing a bookmark. I even see this animation of a star moving to the list of bookmarks. But when I go into the bookmarks they are not listed. I have tried right clicking on the page and clicking the star and I have tried it form the tool bar. Neither works. I have also renamed the places.sqlite to places.sqlite.old and that doesn't seem to do a thing.

Asked by twnorman 4 years ago

Answered by twnorman 4 years ago

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Can Firefox be optimized for google docs

When I bring up a spreadsheet online in google docs Firefox starts dimming the screen, others tabs run slow. The screen dimming will last, for 2-3 minutes, and then clear… (read more)

When I bring up a spreadsheet online in google docs Firefox starts dimming the screen, others tabs run slow. The screen dimming will last, for 2-3 minutes, and then clear up, 2-3 minutes later it will dim again. The fewer tabs I have helps, but not the answer. IMO the problem has gotten worse over the few upgrades. I have an HP 2000 Laptop, CPU 1300.000 MHz, memory 7586 MiB.

Thx, Larry

Asked by l6griffin 5 years ago

Answered by l6griffin 5 years ago

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Getting message "Firefox quit unexpectedly", but cannot reopen.

Getting message "Firefox quite unexpectedly". I click "reopen" but it does not reopen. Get the same message every time. Tried deleting and redownloading, but same thing. … (read more)

Getting message "Firefox quite unexpectedly". I click "reopen" but it does not reopen. Get the same message every time. Tried deleting and redownloading, but same thing. I have a MAC. I was using Firefox when it suddenly quit. Now it just won't open again. Any help greatly appreciated.

Asked by NJVR 5 years ago

Answered by FredMcD 5 years ago

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Why is my browser spawning invisible windows?

Operating system: OS X 10.9 Starting about four months ago, I began to see untitled and non-selectable windows spawning after my browser had been open for a while (i.e. a… (read more)

Operating system: OS X 10.9

Starting about four months ago, I began to see untitled and non-selectable windows spawning after my browser had been open for a while (i.e. after I visited a few sites). The number of these invisible windows grows over time, but are removed if I close the browser and start a new session. This has persisted through many new versions of Firefox.

I tried turning off all of the add-ons. Still happened.

I tried keeping track of what sites caused the problem. No correlation.

Today I uninstalled Firefox, using AppZapper -- which should have removed everything -- then did a new install. The only thing that I imported were bookmarks from the backup directory in my old Profile folder.

...and it's happening again. Here is a screen shot: http://imgur.com/ojcODd1

Any help would be appreciated.

Asked by tensider 5 years ago

Answered by guigs 5 years ago

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Blank/White screen on youtube videos. New Flash 17 version incompatible with Firefox 36?

Hello everyone I think that recently I had to update Flash version and it was all okay even after the update. But yesterday videos on YouTube all of a sudden stopped dis… (read more)

Hello everyone

I think that recently I had to update Flash version and it was all okay even after the update. But yesterday videos on YouTube all of a sudden stopped displaying. Just like that, in the morning they were okay and then around of noon, all of sudden blank. Didn't install anything new or something.. now I only get White screen with no any border, just an empty spot where the video should be. Beside that, any other flash content [i.e. videos on Facebook, vimeo are not displaying as well]. All I get on YouTube is constant "loading" indicator beside the cursor which keeps blipping.

Now the strange thing is first - I have no problems with this on other browsers like i.e. Google Chrome, and second.. IF I uninstall Flash from my PC, I can watch YouTube videos on Mozilla although the max resolution is 720p.. and vimeo/facebook videos will still not work. How da heck is that even possible? O.o

I've tried a lot of different things and nothing helped.. here are some of the them [I hope I won't forget something]

- Uninstalling Mozilla/Flash then installing them again - Uninstalling Flash, then letting Mozilla suggest me to add it - Disabling/Deleting all of my extensions - Turning off that hardware acceleration thingy - Deleting cookies from YouTube then adding them to exceptions - Clearing out whole history/cache or whatever - Right clicking on the "empty space" where video should be.. to see if any options will pop-up [Of course they don't, there is no video to start with] - Scanning for viruses [Nothing]

Can anyone please help me? Any suggestion, what can I do?

Asked by hajvanho 5 years ago

Answered by hajvanho 5 years ago

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I know how to change my homepage. I know how to stop multiple pages from opening. Every time I change this , it still opens multiple tabs!!! Very annoying...Tri

When I open Firefox , multiple tabs open!! I have done everything from changing the pipe to %7C , scanning for malware , resetting my homepage to just one , and just abou… (read more)

When I open Firefox , multiple tabs open!! I have done everything from changing the pipe to %7C , scanning for malware , resetting my homepage to just one , and just about every other solution stated in your help community!! I had this problem once before , I did something and it worked! That was a few months ago so I don't remember what I did! It's like that Firefox is not remembering any changes that I make! And yes , I looked up solutions as to why that Firefox isn't changing my preferences or saving my changes also! And I have tried almost all of those solutions too! Nothing is working... thank you for your time...

Asked by iam4goblue 5 years ago

Answered by FredMcD 5 years ago

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YouTube functions not working properly!

So in the past 2-3 weeks Firefox has been really been frustrating to deal with on YouTube. These are the issues I am having: - When in "My Subscriptions" and trying to hi… (read more)

So in the past 2-3 weeks Firefox has been really been frustrating to deal with on YouTube.

These are the issues I am having: - When in "My Subscriptions" and trying to hide videos from clicking the arrow in the top right corner, nothing happens. - Using the "Watch Later" button that appears in the lower right corner of the thumbnail does not work. - When in "Watch Later" list cannot rearrange videos by dragging on the three dots on the left of the video tab. - When in "Watch Later" list cannot remove videos by clicking the x in the top right corner of the video tab.

Yesterday only it worked for like a few minutes and then it was back to not working. Is anybody else experiencing these issues? In Chrome it works without a problem. I've been even considering moving to Chrome cause of this which I would hate to do. I thought the new update that came out today would fix this but nope, still nothing.

And on the side note: When will Firefox implement 60 FPS video playing on YouTube? Come on now Mozilla, you're slacking.

Asked by rade155 5 years ago

Answered by cor-el 5 years ago

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(mac) no font smoothing in bookmarks menu and other panels in FF 34

after the update to FF 34.0 the anti-aliasing (font smoothing) in e.g. the bookmark menu side panel is GONE. any chance to get it back with an about:config setting? websi… (read more)

after the update to FF 34.0 the anti-aliasing (font smoothing) in e.g. the bookmark menu side panel is GONE. any chance to get it back with an about:config setting? website content is fine, as well as text on tabs or in the browser bar

Asked by hexeric 5 years ago

Answered by hexeric 5 years ago

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Firefox keeps me logged IN until I restart it, even after website log off. Why ?

Hello, I use Firefox 35.0.1. I set up the options to never keep the cookies. The issue : I log on an Exchange webmail. I read my emails. I log off from the Exchange webm… (read more)

Hello,

I use Firefox 35.0.1. I set up the options to never keep the cookies.

The issue : I log on an Exchange webmail. I read my emails. I log off from the Exchange webmail. I go back to the mail page of the webmail, and I am logged in !

Other test : I log on an Exchange webmail. I read my emails. I log off from the Exchange webmail. I close Firefox. I re open firefox, I go back to the mail page of the webmail, and I have to enter my credentials (that is normal)

Other test : I log on an Exchange webmail. I read my emails. I log off from the Exchange webmail. I force Firefox to remove the cookies, but I keep Firefox opened. I go back to the mail page of the webmail, and I have to enter my credentials (that is normal)


Other test : I tried to reproduce the issue with another Internet Browser (the "e" one). I log on an Exchange webmail. I read my emails. I log off from the Exchange webmail. I go back to the mail page of the webmail, and I have to enter my credentials.

So, it seems not to be a webmail configuration, as another browser behaves normally.

Is there something that i have not thought about ?

Thank you for your help

Asked by whiser 5 years ago

Answered by whiser 5 years ago

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Firefox 36 lags on certain pages

This morning I updated to Firefox 36. All seems well on certain pages, but I am noticing periodic long lags as some of my own websites load. I have done the "reset firefo… (read more)

This morning I updated to Firefox 36. All seems well on certain pages, but I am noticing periodic long lags as some of my own websites load. I have done the "reset firefox" and went through the whole process retaining only my permissions.sqlite and cookies.sqlite. Then I began the re-adding of the three extensions I have:

Expire History By Days

Firebug

Places Maintenance

When I had "rebuilt" everything I tried the same trying again and kept finding the same lag. I do delete cache (only) on exit. I have no malware or viruses on my box (it is also a server). With 35.01 I did not have this problem, but with 36 it remains. So I believe I have done everything necessary to make 36 correct, however the problem remains. On was with a YaBB bulletin board which loads in about a second in 35.01 but spins for several seconds before loading on 36. The other is a simple site for one of my clients which should load fast. I ran speed tests on both of these sites and they did not show anything unusual.

The Uri's in question are: http://www.wisearch.com/wcwcwboard/YaBB.pl (speed test a shows 891 microseconds) For me it "spun" for about 5+ seconds. and http://www.glytek.com/ (speed test shows 276 microseconds) Same Lag as above.

I got tired of this and did a reversion via windows restore on the two application data folders and the main program files Mozilla Firefox. Essentially, I am now back on 35.01 and unless something enlightening occurs I guess I am off the "update" boat.

It's too bad...I had been waiting for 36 and was downloading it before it was even showing up on the Mozilla Release Notes page (it is now showing up): https://www.mozilla.org/en-US/firefox/releases/

Any ideas?

Regards,

Axis

Asked by Axis 5 years ago

Answered by Axis 5 years ago

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Firefox will not open up in Windows 7.

Firefox has stopped working in my computer. I have uninstalled and reinstalled 3 times now, and it will not load up. Many articles online instruct me to clean cookies, … (read more)

Firefox has stopped working in my computer. I have uninstalled and reinstalled 3 times now, and it will not load up. Many articles online instruct me to clean cookies, etc. but I cannot do anything if the program doesn't load. It does not even show as loaded in my Windows Task Manager. Please advise.

Asked by wild4hummies 5 years ago

Answered by wild4hummies 5 years ago

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Windows 8.1 Mozilla works for some users but not all

Hi, I have 3 users on my laptop. Admin, user and kids account. Mozilla worksl flawlessly on all the accounts except the kids. I try to access yahoo.com or google.com and … (read more)

Hi,

I have 3 users on my laptop. Admin, user and kids account. Mozilla worksl flawlessly on all the accounts except the kids. I try to access yahoo.com or google.com and the page will not load. The family settings on the kids account is set to allow all web sites.

I get this error An error occurred during a connection to www.google.com. SSL received a record that exceeded the maximum permissible length. (Error code: ssl_error_rx_record_too_long)

any ideas?

Asked by wings9798 5 years ago

Answered by guigs 5 years ago

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Firefox crashes

Mozilla crashes constantly. I have no Bitguard running en there seems to be no spicific site when it crashes. Flashplayer is up to date, so are all my add-ons. I have no … (read more)

Mozilla crashes constantly. I have no Bitguard running en there seems to be no spicific site when it crashes. Flashplayer is up to date, so are all my add-ons. I have no malware problem and my virus protection is yp to dat as well. I cannot find a solution, pleas help. Kind regards, Ype

Asked by ybotma 5 years ago

Answered by ybotma 5 years ago

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Is there any possible way to speak to a person about fixing my firefox browser? It will not open and I do not want to lose the information stored there.

My firefox browser will not open, so I can not try most of the solutions recommended. I do not want to lose stored information such as bookmarks and pass codes so would … (read more)

My firefox browser will not open, so I can not try most of the solutions recommended. I do not want to lose stored information such as bookmarks and pass codes so would unstalling and reinstalling cause me to lose that information? I need to speak to a person to help with this, but do not know how to go about it. Should I be contacting Norton or Mozilla?

Asked by sallywaz 5 years ago

Answered by FredMcD 5 years ago

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Test of forum edit problem by a Moderator

Adding some test text in a quetion. Possibly forum quotes feature has damaged editing feature. edited by the-edmeister - 01-02-2015 17:47 CST blah blah blah Also are we… (read more)

Adding some test text in a quetion.

Possibly forum quotes feature has damaged editing feature.

edited by the-edmeister - 01-02-2015 17:47 CST


blah blah blah


Also are we shooting ourselves in the foot, giving a warning and effectively blocking our own troubleshooter app.

P.S. And is there a bug filed for warnings about outdated Flash on Linux. I have not checked

Asked by John99 5 years ago

Last reply by John99 5 years ago