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Firefox keeps crashing - Windows 10

Hi everybody! Until I used Windows 7 Ultimate I had no problem using Firefox on my PC. I've been forced to use Windows 10 and I've apdated both my desktop and my Laptop a… (read more)

Hi everybody! Until I used Windows 7 Ultimate I had no problem using Firefox on my PC. I've been forced to use Windows 10 and I've apdated both my desktop and my Laptop at the same time (one hour difference) - both run almost exactly the same programs with the exactly same structure (name of software, names of files and/or directories, cookies, extensions etc etc). My Laptop (HP EliteBook) has no problem whatsoever, while on the desktop firefox keeps crashing whenever I sitch on an external HD, or I start a program, or often when I play chess. It crashes also when I'm watching an You Tube clip, and I change clip.... The only time that Firefox doesn't crash is when it is alone, no programs are running in the background, and I explore the internet using the same window, and not opening any links in a new window. I have an idea of what may be the cause but I'm looking for someone who has my same issues in order to check causes. I must admit that I'm fed up, and I'm seriuosly considering to switch to chrome after having used Firefox since it was born.... Thank you, Marko

Asked by marko.meloni 3 hours ago

Last reply by FredMcD 2 hours ago

No response when click on home or google.com

Not sure when this started. But whenever i try to load google.com or when i click on my homepage which should bring me to google.com but nothing will happen. i will need … (read more)

Not sure when this started. But whenever i try to load google.com or when i click on my homepage which should bring me to google.com but nothing will happen. i will need to close firefox then reopen again then it will work. Then after sometime it will not work again. Have try to uninstall and re install but still no use. Anything i need to do to fix this?

Asked by heavyarm86 2 weeks ago

Last reply by FredMcD 2 hours ago

Firefox + Facebook Problem

Using desktop, Windows 10, and Firefox browser. Having having a variety of issues that come and go when using Facebook. Some of the problems: photos in Facebook feed no… (read more)

Using desktop, Windows 10, and Firefox browser. Having having a variety of issues that come and go when using Facebook. Some of the problems: photos in Facebook feed not showing or only a couple (sometimes was okay), Facebook Messenger sometimes was blank, got so I had to sign in every time I left Facebook and went back to it, sometimes when I would try to type a comment or type in Facebook search box it would not let me type, in a Facebook photo album it only showed photos on one side and then other times it would not show photos. I cleared the cache while still in Facebook and also when signed out. I've used F5 numerous times. I tried making the cache larger. Still had issues. I tried a different browser and did not have those problems. Problems are not all constant. I finally ended up uninstalling and reinstalling Firefox, which so far has helped with some of the problems (at least when I tried it), but not all. I tried to type a comment now and it would not allow me to.

Asked by ca266b 11 hours ago

Last reply by TerryN21 5 hours ago

Been trying to make Firefox my Default Browser, but some sites just don't work...

About a year ago, I tried switching from Chrome to use Firefox as my primary browser. I love many of the built in privacy features and Facebook Container, etc. But as I'v… (read more)

About a year ago, I tried switching from Chrome to use Firefox as my primary browser. I love many of the built in privacy features and Facebook Container, etc. But as I've been using Firefox, I've discovered sometimes things just stop working with no indication or errors explaining why.

Maybe SOLVED: I finished typing out this whole post and discovered the uBlock Origin extension is probably what has been causing all of this.

First I remember encountering oddities was with Gmail. My email was up, but refused to load messages. It seemed to think it couldn't connect to the server or something and just kept retrying ever 5 minutes. I thought my internet was out, but then discovered other sites worked, and Gmail worked fine in Chrome. Since then I've encountered numerous times where sites just don't work or don't respond in Firefox, and I have no idea why. Sometimes restarting the browser helps, but sometimes I close out of Firefox and can't launch it again because the system says it's still running.

Many times the only fix is to just use a different browser.

Just yesterday I ran into issues navigating FAFSA or Federal Student Aid (FSA) on https://studentaid.gov The site loads up and logging in to complete the FSA application works, but I can't click on any of the links in the dropdown menus across the top and those same links down at the bottom of the page don't work either. They just don't respond. If I open the site in Chrome, they work fine. The only button along the top that works in Firefox is the FSA Title that returns to the home page. The links down in the middle of the page seem to work as well, but the top and bottom navigation just don't respond. Well, they don't respond to left clicks. Hovering the mouse shoes the URL they point to, and I can right click on them. I just tried testing right clicking and using "Copy Link" to copy and paste the address and Firefox goes to the pages directly just fine. This one for example: https://studentaid.gov/understand-aid/types But even on that page the links in the dropdown menus up top and the site navigation at the bottom still don't work.

While searching for help just now, I discovered Breakages due to Tracking Protection: https://support.mozilla.org/en-US/kb/report-breakage-due-blocking So I tried that, but that didn't fix the site.

Again, this isn't the only site I've encountered this issue, it happens all the time. Today when I encountered issues in my college's online bookstore I finally came to the conclusion that this happens often enough that I can't use Firefox as my default browser. The thought of having to abandon Firefox is extremely upsetting to me, so I'm reaching out to see if we can fix it before I have to swap back to Chrome.

Attached is a screenshot of my college online bookstore. After logging in, I should be able to search for my course materials through a series of filter selections based on the term, program, and course ID. But no matter how vigorously I click on the summer or fall term options, they just don't register that I'm clicking or selecting them.

What information can I provide to help you test this? I've also included screen shots of my Extensions... and that led to the discovery that uBlock Origin might be the culprit for all of this. ugh... Well, I guess I'll upload in case this helps anyone else.

Thank you.

Asked by break_dance-22 17 hours ago

Last reply by FredMcD 14 hours ago

Firefox stops responding immediately on open.

Hi, firefox was fine yesterday however now today it stops responding as soon as I open it. I'm not even able to press restore session or anything, don't have time for it.… (read more)

Hi, firefox was fine yesterday however now today it stops responding as soon as I open it.

I'm not even able to press restore session or anything, don't have time for it.

Asked by casper6 1 day ago

Last reply by cor-el 15 hours ago

Cursor disappears in maps

When i look at a map embedded in website the cursor disappears and only shows up randomnly or when you stop moving the mouse. This makes using maps in Firefox impossible.… (read more)

When i look at a map embedded in website the cursor disappears and only shows up randomnly or when you stop moving the mouse. This makes using maps in Firefox impossible. Must be related to Firefox - works in Google Chrome Please fix or advise or I have to change webbrowser

Asked by roger.pettersson 2 days ago

Last reply by cor-el 17 hours ago

Firefox

No matter how may times I have tried to download a new copy of Firefox I get the same result constantly. Can you help please? Thank you. (See atached screen copy) … (read more)

No matter how may times I have tried to download a new copy of Firefox I get the same result constantly. Can you help please?

Thank you.

(See atached screen copy)

Asked by Dancing_Cat 2 days ago

Last reply by FredMcD 20 hours ago

Firefox has way too slow DNS resolution

The initial handshake takes typically a couple seconds in Firefox, while it takes in Chrome or Safari typically < 1s to display the first content. Here an example of o… (read more)

The initial handshake takes typically a couple seconds in Firefox, while it takes in Chrome or Safari typically < 1s to display the first content.

Here an example of opening firefox.org: https://share.firefox.dev/3jpZRG4

I've tried all the recommended procedures without any success (personal mode, disabling extensions, starting with clean profile, ...)

Even this form I had to send twice because there was a timeout when sending the data up.

My internet connection is always > 30Mbps, so that should not be a problem.

Asked by w.richert 3 weeks ago

Last reply by Thomas M. Beaudry 21 hours ago

How to turn off Secure connection failed and site blocked by firefox

Firefox has been blocking more and more websites that play music or video lately. These are clearly secure. I see the "connection not secure" notice because there is supp… (read more)

Firefox has been blocking more and more websites that play music or video lately. These are clearly secure. I see the "connection not secure" notice because there is supposedly a problem with the certificate. All the help tutorials from Mozilla do not work. For example, I can't listen to internet radio (example: http://radio.orange.com/radios/helpmechill). Have Windows 10, I clear the cache regularly, it is also not a problem with external security program like ESET etc.. Suggested solutions do not work, I have no option to turn off the security blocking temporarily etc.

Asked by Thunderbolt1 1 day ago

Last reply by FredMcD 1 day ago

image map works in Chrome, but not FireFox or Edge

I have an image map that works fine with Chrome. However it fails in Firefox and Edge. It behaves as if the image is bigger, and therefore all mappings are incorrect. Why… (read more)

I have an image map that works fine with Chrome. However it fails in Firefox and Edge. It behaves as if the image is bigger, and therefore all mappings are incorrect. Why would different browsers look at the same image, and behave differently?

https://truthrightlydivided.ca/wp-content/uploads/2017/07/TwoRoadsLEB-responsive.html Hover should bring up any verse selected.

Asked by jrdiebel 1 day ago

Last reply by jscher2000 1 day ago

Firefox is not responding

It says that Firefox is already running in background and gives prompt to close Firefox, upon clicking which it repeats the same process again. I have tried closing it fr… (read more)

It says that Firefox is already running in background and gives prompt to close Firefox, upon clicking which it repeats the same process again. I have tried closing it from task manager, but can't close one, saying that the operation could not be completed. Can you please help me with this? It is a bit urgent.

Asked by soukaryasaha06 1 day ago

Last reply by FredMcD 1 day ago

FireFox not opening

I haven't used my laptop in a while so when I booted up it had to get Win updates and FF updates, once done with those I tried to open FF but didn't get very far before I… (read more)

I haven't used my laptop in a while so when I booted up it had to get Win updates and FF updates, once done with those I tried to open FF but didn't get very far before I got a blank screen with this showing....

XML Parsing Error: undefined entity Location: chrome://browser/content/browser.xhtml Line Number 759, Column 13:

           <toolbarbutton id="UITourTooltipClose" class="close-icon"
</pre>

What this means is over my head.... help.

Thanks ahead of time..  :)

Win 10, Dell inspirion N5010

Asked by wp129 1 day ago

Last reply by cor-el 1 day ago

Youtube video playback freezing, but audio still plays.

Over the last few days whenever I watch Youtube videos (specifically on Youtube, this happens on no other sites such as Netflix, Disney+, Twitch, etc.) the video will fre… (read more)

Over the last few days whenever I watch Youtube videos (specifically on Youtube, this happens on no other sites such as Netflix, Disney+, Twitch, etc.) the video will freeze for a good few seconds, but the audio will still play and then the video will jump to wherever it got up to in the time it was frozen.

I'm not really sure how to fix this, I've tried clearing the cache etc. but the issue still persists. I even tried turning off uBlock Origin but that didn't fix it either.

Has anyone ever had a similar issue and found a fix? It's pretty annoying.

Asked by christopherstruthers 4 days ago

Last reply by jonzn4SUSE 2 days ago

78.13.0esr (64-bit) on RHEL Workstation - problem with watching videos

I am running Red Hat Linux Workstation with Gnome3. In Firefox i have an issue with watching video streaming and videos in general (Youtube, Webex, Company's livestream e… (read more)

I am running Red Hat Linux Workstation with Gnome3. In Firefox i have an issue with watching video streaming and videos in general (Youtube, Webex, Company's livestream events). Video starts normally and after some time (up to 1 minute) - video just stops but audio continues. I already refreshed Firefox, did a cleanup of cookies but nothing changed. I also tried to disable hardware acceleration, also nothing changes. I tried different browser and it works perfectly in Chrome. Really want to have my Firefox to be only one browser I use so i would like to fix it.

Asked by tomasz.sulek 5 days ago

Last reply by jonzn4SUSE 2 days ago

After change the network connection to cable, or to a different Wifi, firefox can't connect to the internet unless restarted

After change the network connection to cable, or to a different Wi-Fi network, Firefox will lose connection and will be unable to access any website unless its is restat… (read more)

After change the network connection to cable, or to a different Wi-Fi network, Firefox will lose connection and will be unable to access any website unless its is restated, closing all Firefox windows.

The problem happens when:

1. I have the Firefox opened, I disconnect from wife A, Firefox lost connection, then I connect to Wi-Fi B, all other browsers can connect, but Firefox does not. (if Wi-Fi A and B are from different router)

2. A start the computer disconnected, I open the Firefox, I connect to internet, any other browser that was previously opened can connect, but Firefox does not.

OS: openSUSE Tumbleweed 20210912 Firefox version (91.0.2. It occurs in the last two years, it is so annoying)

Asked by bclima 3 days ago

Last reply by jonzn4SUSE 2 days ago

When I turn on windows 10, takes a long time to connect with google

When I turn on the Windows 10 desktop computer first thing in the morning, or whenever I turn it on after it's been off, it takes several minutes to connect with Google, … (read more)

When I turn on the Windows 10 desktop computer first thing in the morning, or whenever I turn it on after it's been off, it takes several minutes to connect with Google, Yahoo, Bing. This has been happening for about three weeks. I've deleted History and cleared the cache but it doesn't prevent the same thing from happening. What else should I do?

Asked by collisharris 3 days ago

Last reply by jonzn4SUSE 2 days ago

Bitdefender: suspicious connection blocked involving Firefox - signature-2.cdn.mozilla.net

Each morning, when I first cold boot my computer, the moment I open my Firefox browser, I receive numerous (10+) identical error messages from Bitdefender: Suspicious con… (read more)

Each morning, when I first cold boot my computer, the moment I open my Firefox browser, I receive numerous (10+) identical error messages from Bitdefender:

Suspicious connection blocked: Feature: Online Threat Prevention

firefox.exe attempted to establish a connection relying on an unmatching security certificate to content-signature-2.cdn.mozilla.net. We blocked the connection to keep your data safe since the used certificate was issued for a different web address than the targeted one.

Question: Is this ACTUALLY coming from Firefox? If so, please match your security certificates! If that's impossible due to a technical issue, then please email me your confirmation so that I can add an exception to Bitdefender.

Question: If it's not coming from Firefox, please email me, letting me know what additional system information you require so that we can get to the bottom of who/what is masquerading as Firefox while attempting to establish an unauthorized Internet connection from my computer.

HP Envy laptop, Windows 10 OS, latest update.

This has been occurring for several months.

Thank you for your time.

Asked by swamper 1 week ago

Last reply by jscher2000 2 days ago

SSL and this error PR_END_OF_FILE_ERROR

Hello, I am having issues with error messages when browsing with Firefox. This error PR_END_OF_FILE_ERROR and this error SSL_ERROR_RX_UNEXPECTED_APPLICATION_DATA I don'… (read more)

Hello,

I am having issues with error messages when browsing with Firefox.

This error PR_END_OF_FILE_ERROR and this error SSL_ERROR_RX_UNEXPECTED_APPLICATION_DATA I don't get these errors when using Chrome or Microsoft Edge.

When I reload the current page, the page loads properly.

I've tried these tips so far: refreshing Firefox, setting to "no proxy" on network settings, turning off Avast, uninstalling and reinstalling Firefox, checking manual proxy on my PC, restart my computer, refreshing Firefox, checking the clock on my PC.

Is there anything else I can do to fix this?

Thank you for assistance.

Asked by Kay 3 days ago

Last reply by FredMcD 2 days ago

Sometimes Quora.com will not run properly in a newly opened session. Other times it works perfectly.

Fairly regularly I go to the Quora.com site to answer questions others have asked. Perhaps in one in four times I launch Firefox browser and go to this site it will not r… (read more)

Fairly regularly I go to the Quora.com site to answer questions others have asked. Perhaps in one in four times I launch Firefox browser and go to this site it will not respond beyond the first page and eventually report that something on the page is slowing the browser. If this does not happen, everything works normally and very quickly.

The only way I can continue is to close the browser completely and relaunch. Even if I wait a minute or so, when I relaunch it tells me Firefox is already running and asks if I wish to close it. If I let it close the browser, the new launch normally works perfectly.

When the problem occurs, opening other tabs and closing the original one does not seem to make a difference. It still does not work properly.

I am not sure when this started, and I have only experienced this problem on this one site. When I have tried using the Chrome browser I have not seen this happening on this site. I don't like the Chrome browser but have it installed to allow streaming my screen to a Chromecast dongle.

The Firefox browser in the Windows 64-bit version 92.0.

This start happening a few weeks ago (it is now mid September 2021). I am not sure whether something has changed in Firefox or in the Quora site. I have seen this problem on both my Windows 8.1 Pro and Windows 10 Pro PCs.

Asked by str8chat 3 days ago

Last reply by FredMcD 2 days ago