Firefox Support Forum

Hi So my problem started a few days ago i don't remember exactly when. The graphs on the binance exchange site have stopped updating for me on Firefox. I mean when i load the page with the graph in it the graph is static and i have to keep refreshing the entire page to see changes in the graph. I should mention that the graphs on a different site that i use work fine and display the prices in real time.

I also had microsoft edge and the same problem happens there too but today i installed chrome and the problem in NOT present there. So the site and graphs update and work properly in chrome but not in Firefox or edge. I prefer to use Firefox for everything!

-I tried Firefox safe mode and the problem is still there. -I also made a new Firefox profile and the problem is still there. -Finally i even refreshed Firefox but even that didnt fix the problem. I should mention that i have Firefox sync enabled so after i refreshed Firefox it automatically installed back all my addons (and other settings?) so even though it is refreshed it looks and behaves exactly like before i don't know if that "cancels" the effects of the refresh.

I am running win10 and my antivirus is kaspersky. I had Kaspesky on "pause protection" while i was troubleshooting but that didnt help either. I hope i managed to explain everything because i find it hard to express my self in English. If you need me to clarify anything let me know. I hope someone can help me with this because I don't know what else to try.

Thanks in advance Kiri

Hi, i'm from belgium. Since a week i try to connect to the e-services of the belgian government with cardreader and Eid (electronic identity). i re-installed successfully many times the software. The testing of the cardreader and Eid were ok. Still it is impossible to connect. I never had problems in the past to connect, why now ? what has changed ? It is rather urgent, because of the ultime deadline (yet passed!!). Can anyons help me ? Thanks.

Hi, when I'm on pages where I need to chat with customer service, Firefox has stopped opening the chat tab / window. I click on "chat" but no one happens. Nothing opens and no message pops up is stopped. Why does it happen like this all of a sudden? I have not made any changes to settings.

Just a general question : firefox on windows I used to have lastpass as password manager. as they are moving out nice features from the free version to the payed version I switched to lockwise. But it does not maintain automatically your password. What password manager are you using ? does it have the maintain feature of updated password ? Thanks for all recommendations Best regards, Guy

Clicking "Show more comments" on Facebook does nothing (I browse it without an account), also no comments are shown in Cracked.com, I haven't noticed if other sites don't show comments. I use Ubuntu 20.04 (when I first opened FF on this pc it had the gnome icon and I hadn't checked for this problem before importing my old profile with add-ons, now it doesn't show the icon for some reason), I tried safe mode, refresh firefox, creating new profile, uninstalling and deleting home/.mozilla folder, no luck. Before I got this pc I used my old laptop with windows 7 and I'm pretty sure I had the same problem with facebook comments that had started some time earlier.

Hello,

I'm using firefox sync with an own sync server.

Since a few weeks the synchronization of tabs doesn't work right. I use five devices. On my Macbook, the iPhone and the iPad mini I can see and reach the tab-sync of these three devices.

On another iPad and an Linux-PC, wich I added at last, I can see the tab-sync of all five devices.

How can I force the first three devices to sync the tabs of all five devices? I did alread several steps of testing and trying, like manual synchronization or remove and adding again all devices to the account.

It would be great to find some help! Thanks in advance and best regards - Daniel

So one day Firefox just stopped responding, it started responding again, but now it just randomly stops and then starts again a few seconds later. Bitdefender detects no viruses and I tried disabling all extentions and addons. I have an Intel Core i9-10900K, an RTX 2070 SUPER, and 32GB of RAM, so that isn't the problem, but I did observe that when it stops responding, logical processors 2, 12, 14, and 15 spike in usage.

I never delete history! But I noticed this since long time ago, e.g. I want to go on a website - I was recently on (if I closed it already) but it is not in immediate search history - it happened to me multiple times!

Also now: I was searching for one keyword a lot, like 50 times and in history are barely like 7 hits. No idea why it is not there!!!

Please help.

I have noticed that if I leave an empty firefox tab open after sometime the empty tab somehow would start using a large amount of RAM. I don't know if it is expected behaviour or not. I came to know about this problem as I use a laptop and I very rarely put it to sleep, so my laptop would idle out on charging with a empty firefox tab open and it would start out with consuming reasonable amount of RAM but after I return mabye after 20 minutes and the RAM usage would skyrocket to about a gig for only firefox with that empty tab. I do have 4 add-ons installed but firefox behaves the same when I restart it in safe mode. Any help is very much appreciated.

Trying to use a virtual terminal for my credit card processing for my business but firefox is not giving access to share location to the site even after I have manually allowed location sharing. This is the message I receive when I try to use the terminal: Sorry, we can’t load Virtual Terminal. We couldn't access your location. To use Virtual Terminal, allow Clover dashboard to know your location on your browser, then refresh the page How do I get this corrected?

Hallo, habe ein Problem meine alten Lesezeichen auf meinem neuen Laptop ein zu binden. Kann auf dem alten PC die Sicherung nicht mehr machen, da dieser gecrasht ist. Komme aber an die Daten von der Festplatte. Habe mehrmals versucht die places.sqlite, Bookmarks und all die andern Daten, nach Anleitung vom Internet in meinen neuen PC ein zu spielen. Leider ohne Erfolg. Gibt es hier ein Problem mit Win 7 32bit(alt) zu Win10 64bit(neu). Über Tips und Anregungen wäre ich Dankbar.

Hi guys~ for some reasons I can't add bookmarks on my firefox browsers. At first, the marked webpage will only show names but not the link, when i click on the bookmarks that i saved it won't direct me to page. Now even worse, the bookmark function doesn't work at all. I tried restore all my settings and redownloaded firefox three times, it's always the same problem. Also the history function doesn't store my current browsing history at all. I 100% sure I didn't change anything at the privacy section.

Hi!

Since most content is in English and search engines always link to the English version, I usually browse the english version of mozilla pages. But here on support in particular I have to contend with the pathetic date format where you can't tell which is day or month or year. So why can't I find a way to set the date format. Even the majority of tiny websites/forums have an option to specify the date format.

Hello, i set up 2 step verification on my Firefox account (using Authenticator application), but not possible to connect Authenticator app with Firefox account scanning QR code...

All the family use my PC with their own user accounts. Frequently Firefox goes slow and whenever I check 'About Firefox' I see 'Firefox is being updated by another instance'. This means that I have to log off all other users and then let my Firefox run an update check which, of course, normally just comes back with 'up to date'.

The problems are normally evidenced by Firefox just being very slow and/or only showing parts of the page and those parts changing as and when the page is scrolled.

This is a real problem with Firefox and makes it very unpopular with my family due to its unreliability.

Could not Firefox be set to only do an update check when it can actually complete the check and/or update.

Any advice appreciated.,

thanks,

Rob

I have moved and as a consequence I can no longer have access to my old address thanks to virgin so when I tried to changed my email it said a code ould be sent to old email address which, I can not access. Please help

Hello,

after an internet session I'm using the "Clear Recent History" (STRG+SHIFT+Delete) function. Sometimes this window doesn't close automatically, when I'm click the OK-Button.

Is this a BUG?

Best regards

Thomas

debian Linux 64bit,firefox 87 is fine. It's a problem with 88.0. try: firefox https://bing.com I can see the title changed,but blank webpage.

try: rm -fr ~/.mozilla run firefox 88.0 , same thing happens.

So I'm on mac. When I tried to open an svg with preview, I found this. I don't know what it is for but I just clicked on it. But then it lead me to a popup saying "Firefox downloaded this app (Updated.app) from an unknown date", is that any good? I clicked cancel because I thought it would crash or break my system or app.