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Cannot clear an item from my search history, so it gets suggested even after clearing my data

Once upon a time when trying to create a blank tab, I accidentally typed "about:blank/" and this command doesn't work if the backslash is there. Now anytime I want to cre… (read more)

Once upon a time when trying to create a blank tab, I accidentally typed "about:blank/" and this command doesn't work if the backslash is there.

Now anytime I want to create a blank tab and I type "about:blank" it automatically includes the backslash.

Because this phrase/command doesn't show up in my search history, even after clearing all of my data, Firefox keeps "helpfully" popping that backslash into the field whenever I start to type the command.

How can I make Firefox forget I ever made this stupid typo?! (Would clearing "Site Preferences" and/or "Offline Web Site Data" work? I admit I haven't cleared those two things.)

Asked by rachaelly 1 month ago

Last reply by cor-el 1 day ago

Can't login to YouTube, Error 405

Hello. I am having the same issue as another user, but they flagged their question as solved so I'm making a new one just in case. I can't login properly to YouTube, only… (read more)

Hello. I am having the same issue as another user, but they flagged their question as solved so I'm making a new one just in case.

I can't login properly to YouTube, only in Firefox, even after clearing cache and cookies and disabling add-ons/running safe mode. I can login to my Google account, view my playlists and recommended videos (although the main page with recommendations only shows 5 lines of videos and when scrolling further is not loading). I can't make any edits, for example add videos to the "Watch Later" playlist, that require a login. When I click login, Google shows the 405 error "The request method GET is inappropriate for the URL /youtubei/v1/browse/edit_playlist. That’s all we know." or with other URL, depending on the action taken.

What can I do? Thank you.

Asked by yana k 1 month ago

Last reply by sites 2 weeks ago

Firefox crashing, even in safemode

Firefox is crashing and i can't even get into the crash reports or any pages. I cannot open it in safe mode. I have not tried the refresh option as I am not sure what … (read more)

Firefox is crashing and i can't even get into the crash reports or any pages. I cannot open it in safe mode. I have not tried the refresh option as I am not sure what will happen. I have run a virus scan and there are no reports These are unsubmitted crash reports. I am not sure what app to use to open and read them. Thank you, Emmie

pending 3F4BF78F-6DFA-43E9-8832-55BC51910A11.dmp 47B8CA38-5B5F-43CD-AD9D-212912705BEA.dmp 47B8CA38-5B5F-43CD-AD9D-212912705BEA.extra 53BF2221-C43E-4B7E-8695-2703B0A83E98.dmp 65DA89DC-9189-4B19-9AA4-29AA750CC224.dmp 65DA89DC-9189-4B19-9AA4-29AA750CC224.extra 0327E3B4-029F-4A64-87E7-A657F1A9E1B3.dmp 7819FD38-5474-47A8-8B23-0D1D66A7BE1D.dmp B6EB60C1-A78B-4456-83C8-8B674F53219A.dmp B6EB60C1-A78B-4456-83C8-8B674F53219A.extra C521238C-6263-43BA-8C5E-0A365B7C0103.dmp C521238C-6263-43BA-8C5E-0A365B7C0103.extra D9EDA20E-8B5D-4A5A-AEC3-679BAB9B1AF2.dmp D9EDA20E-8B5D-4A5A-AEC3-679BAB9B1AF2.extra EAB65A10-DD47-41A8-951F-C7F2C0CD0164.dmp EF7090EE-AC41-4008-9DE4-D72F3BC99559.dmp EF7090EE-AC41-4008-9DE4-D72F3BC99559.extra F5F50D91-6A8A-47E9-B920-4EA1EA41E47B.dmp

Asked by scottnmari 1 month ago

Last reply by FredMcD 1 month ago

Firefox repeats crashing on start

Hi I use regularly Firefox or Chrome on a Dell with Windows 10, used last time Firefox a few days ago, nothing wrong. Today I launched Firefox and immediately got Mozilla… (read more)

Hi I use regularly Firefox or Chrome on a Dell with Windows 10, used last time Firefox a few days ago, nothing wrong. Today I launched Firefox and immediately got Mozilla Crash Reporter. Refreshed Firefox, same thing. Launched in safe mode, same thing. Disinstalled Firefox, reset machine, reinstalled it, got Crash Reporter again. Refreshed again, no luck. Tried safe mode, Firefox STARTS but crashes after a few monents showing Crash Reporter. Following instructions on Firefox website found the following crash report: Crash ID: bp-dfccbfd4-e7e5-4830-9c22-9f21e0200925 Chrome works regularly, Windows is up-to-date including optional updates. Thanks for help!

Asked by maurizio6 3 weeks ago

Last reply by philipp 3 weeks ago

A folder in Bookmarks disappeared AGAIN!

A folder in Bookmarks disappeared AGAIN! This is ridiculous. Every now and then Firefox loses a Bookmark folder. To make matters worse, I can waste a lot of time trying t… (read more)

A folder in Bookmarks disappeared AGAIN! This is ridiculous. Every now and then Firefox loses a Bookmark folder. To make matters worse, I can waste a lot of time trying to find it and get no where. I have better things to do than trying to find lost Bookmark folders! How can I easily find the very important Bookmark folder quickly? Undo does not help.

Asked by Wayne Carpenter 1 month ago

Last reply by cor-el 3 weeks ago

Icon displayed for bookmark

Why does Firefox display Google icon for a new bookmark, and not show the icon specific to the saved page as Firefox used to? How do I get the correct icon for new bookm… (read more)

Why does Firefox display Google icon for a new bookmark, and not show the icon specific to the saved page as Firefox used to? How do I get the correct icon for new bookmarks?

Asked by Spotato45 3 weeks ago

Last reply by cor-el 3 weeks ago

Firefox tabs keep crashing all the time

Recently my laptop was fixed by Dell (under warranty) and its motherboard was replaced. Since then tabs crash from time to time, a few time every hour. Sometimes upon ope… (read more)

Recently my laptop was fixed by Dell (under warranty) and its motherboard was replaced. Since then tabs crash from time to time, a few time every hour. Sometimes upon opening a new URL sometimes while working. It writes "Gah. Your tab just crashed." Sometimes clicking "Recover" helps, sometimes it crashes again and I need to click it more times. It can happen in many varied sites: Whatsapp web, Google Docs, Gmail, eCommerce website and so on. I updated my Windows update, my Firefox and the graphic driver to the latest version, with no help. Here are a list of a few crashes happened during the last hour or two: bp-9de44d6a-3a90-4783-a7d3-c93180200922 bp-049c5dc5-b7fe-4833-aca2-a33c70200922 bp-d895ec6c-04d8-41c2-877f-85d720200922 bp-08c846e9-dd3a-4281-9d5d-72d8a0200922 bp-d476bbef-f778-4d8e-a764-f9d4f0200922 bp-22dce83a-48bb-45ad-9a0d-06cb40200922 Your help trying to find the problem and fix it is most appreciated!

Asked by jo23 4 weeks ago

Last reply by FredMcD 4 weeks ago

WebRTC shield not working?

My WebRTC shield is on, says "you are protected", but the test I run on it seems to say a lot of info is readable. I have included a screen shot of the test. I am using H… (read more)

My WebRTC shield is on, says "you are protected", but the test I run on it seems to say a lot of info is readable. I have included a screen shot of the test. I am using Hoxx VPN (premium) and the shield is also from them. My firefox is up to date.

Asked by jigokushoujo 4 weeks ago

Last reply by jscher2000 4 weeks ago

u block origin not blocking ad

I've been using U block origin for quite a while and have been pleased with it's performance until today. For some reason it's not blocking an ad that it previously block… (read more)

I've been using U block origin for quite a while and have been pleased with it's performance until today. For some reason it's not blocking an ad that it previously blocked in AOL in box screen. I tried to add the element but it didn't work, although, I'm not sure if I was doing it correctly. I was able to block the ad content but not the blank ad space bar. See attached screen shot.I would appreciate it if someone would would review the procedure to block an ad. Thanks

Asked by arejfour 4 weeks ago

Last reply by FredMcD 4 weeks ago

Unable to install FF as a default browser

I can no longer install Firefox als a default browser. I get an automatic detour to the Windows Store where i can 'pick' a standard app, but the FF browser is not listed … (read more)

I can no longer install Firefox als a default browser. I get an automatic detour to the Windows Store where i can 'pick' a standard app, but the FF browser is not listed there.

Asked by isabelleservaege 4 weeks ago

Last reply by Wesley Branton 4 weeks ago

Captcha Doesn't show up. I can't authenticate in sites and entire sites don't show up.

I'm an author/writer of cozy mystery/suspense/crime/thrillers and adventure short stories. I do a LOT of research and participate in online forums for background for my … (read more)

I'm an author/writer of cozy mystery/suspense/crime/thrillers and adventure short stories. I do a LOT of research and participate in online forums for background for my books and to build my brand. I have been using Mozilla Firefox for almost 20 years and I love it. But I may be forced to change because of the two serious problems I'm having. Explanations below:

  1. 1. There are certain regular sites I go to that require me to choose images to verify I'm not a robot or click on "I'm not a Robot" in reCaptcha. I can't because those images and/or the box for eCaptcha don't show up. They're just not there. I have to sign out and sign into Microsoft Edge which I absolutely hate. If I have to change, it will probably be Google Chrome.
  1. 2. Also, many of the sites I use regularly don't show up anymore. All I can see is text down the left side. None of the images are there and I can't tell where to click to go to different pages.

This has all been going on for months. I had hoped your updates would fix this, but they haven't. I don't want to change browsers, but I may have to because I MUST be able to verify my identity and be able to see some important sites I use regularly to post comments, etc.

I hope you can help me. I'm 85 and have absolutely no technological computer knowledge so please don't send me a lot codes because I would have no idea what to do with them. I pray this can be fixed.

I have a Dell PC and am using Windows 7, 32-bit.

Thank you, Gail S. Kibby White.

Asked by GSKWAuthor 1 month ago

Last reply by cor-el 1 month ago

Is there a way to extend the hamburger settings dropdown?

Is there a way for me to extend the drop-down window on the Firefox browser from the hamburger icon? I don't enjoy having to scroll down through the menu to have to acces… (read more)

Is there a way for me to extend the drop-down window on the Firefox browser from the hamburger icon? I don't enjoy having to scroll down through the menu to have to access things like Options or Help when the menu drop-down could just drop down further so I don't have to scroll down. Is there a way I can customize this, or no?

Attached is a screenshot of the menu I'm talking about, with a circle

Thanks!

Asked by chnjspo.kk4899 1 month ago

Last reply by cor-el 1 month ago

Restoring old one-tab data

My computer shut down and with it went one tab. When I next opened firefox, onetab was not working at all. The icon was gone, everything was gone. I had to reset firefox … (read more)

My computer shut down and with it went one tab. When I next opened firefox, onetab was not working at all. The icon was gone, everything was gone. I had to reset firefox completely and add all add ons again to get it working at all. I backed everything up before doing this. I have a tab hoarding problem and lost links to around 5000 tabs. I've got the previous session/old firefox data saved externally, plus old profiles. Is there any way to get my lost tabs back?

TLDR I need to extract my one tab data from my previous firefox folder which is saved separately. Please help.

Asked by songjlambert 1 month ago

Last reply by cor-el 1 month ago

WTF??!!! Firefox downloaded bugs during updates & patches!

Norton just told me that Firefox downloader downloaded bugs in both their updates and patches! My computer HAD started having problems a few days ago that I noticed (han… (read more)

Norton just told me that Firefox downloader downloaded bugs in both their updates and patches! My computer HAD started having problems a few days ago that I noticed (hanging up on the lock screen, not letting me sign in). Then Norton found the bugs. Said they were new but high risk. What's going on???

Filename: firefox-patch(1).js Threat name: JS.DownloaderFull Path: C:\Users\silve\Downloads\firefox-patch(1).js

____________________________

____________________________


On computers as of  9/17/2020 at 6:43:37 PM

Last Used  9/17/2020 at 6:46:43 PM

Startup Item  No

Launched  No

Threat type: Virus. Programs that infect other programs, files, or areas of a computer by inserting themselves or attaching themselves to that medium.


____________________________


firefox-patch(1).js Threat name: JS.Downloader Locate


Very Few Users Fewer than 5 users in the Norton Community have used this file.

Very New This file was released less than 1 week  ago.

High This file risk is high. See below...

Source: External Media

Source File: firefox-patch(1).js

____________________________

File Actions

Infected file: C:\Users\silve\Downloads\ firefox-patch(1).js Removed Infected file: C:\Users\silve\Downloads\ firefox-patch(2).js Removed Infected file: C:\Users\silve\Downloads\ firefox-patch(3).js Removed Infected file: C:\Users\silve\Downloads\ firefox-patch(4).js Removed Infected file: C:\Users\silve\Downloads\ firefox-patch(5).js Removed Infected file: C:\Users\silve\Downloads\ firefox-update(1).js Removed Infected file: C:\Users\silve\Downloads\ firefox-update(10).js Removed ____________________________


File Thumbprint - SHA: 441e242b5490e4ba000dfae54a4ff8b99b1e9794005225cfbc93166640782ff1 File Thumbprint - MD5: ff8fce625c31db9aad6f59b962ee38e8

Asked by Copper 1 month ago

Last reply by FredMcD 1 month ago